Your quick start
in transforming your IT Operations
Servicenow® as a Service is the ideal service for a quick start in transforming your IT Operations, our ITSM solution based on Servicenow® and underpinned by ITIL v4 is here to help!
Our established ITSM solution is designed to streamline and optimize your IT operations by providing a comprehensive set of tools and processes for incident management, service request management, change management, problem management, knowledge management, and configuration management.
With our Servicenow-based solution, you'll benefit from a reliable and well-maintained service that has been trusted by multiple companies and users across the industry. Delivering peace of mind that comes with knowing your IT operations are being handled by a proven and efficient solution that can scale to meet your business needs.
So why wait? Take advantage of our ITSM solution today and start accelerating your IT operations for greater efficiency and success!
Platform Options
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Customer Dedicated Instance
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Domain Separated Instance
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E-Bonded Shared Instance
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Servicenow® as-a-Service
Do it yourself
Faster Time to Market
Faster Time to Market
Building an ITSM platform from scratch can be a time-consuming process that requires significant planning, resources, and expertise. By buying a ready-made established ITSM platform, you can get up and running quickly and start seeing the benefits sooner.
Lower Total Cost of Ownership
Lower Total Cost of Ownership
Developing and maintaining an in-house ITSM platform can be costly and time-consuming, particularly if you lack the expertise and resources to do it properly. By purchasing a ready-made solution, you can reduce your total cost of ownership and free up resources to focus on other business-critical tasks.
Reduced Risk of Failure
Reduced Risk of Failure
Implementing a new ITSM platform is not without risk, particularly if you lack the expertise and experience to do it properly. By choosing a ready-made established ITSM platform, you can minimize the risk of failure and ensure a smoother, more successful implementation.
Improved Service Quality
Improved Service Quality
An established ITSM platform based on ServiceNow and underpinned by ITIL v4 is designed to deliver a high-quality service that meets the needs of modern businesses. By buying a ready-made solution, you can leverage the best practices and expertise of the platform provider to ensure a high-quality service for your customers and employees.
Servicenow® platform
Comprehensive ITSM System
Servicenow® provides a comprehensive ITSM system that addresses incident, problem, change, release, and service request management and is aligned with ITIL v4 best practices.
Automation to streamline ITSM
Servicenow® has strong automation features that streamline ITSM procedures, lessen manual labour, and boost productivity.
Enables better collaborate
Collaboration between teams and departments is also made possible by Servicenow's ITSM solution, which encourages better problem-solving and communication.
Extensive reporting & analytics
ServiceNow provides extensive reporting and analytics capabilities, allowing businesses to learn more about the effectiveness of their IT services and pinpoint areas in need of development.
Additional functionalities
In addition to ITSM, Servicenow® also provides a wide range of additional functionalities, including HR service delivery, IT operations management, security operations, and more.
Complete visibility
The ITSM solution from Servicenow® offers complete visibility into the delivery of IT services, enabling prompt and accurate responses to events and service requests.
Adaptable
The ITSM solution from Servicenow® is extremely adaptable, enabling businesses to modify procedures to correspond with their business objectives and priorities.
Fully integrated platform
Servicenow® offers a single, integrated platform for ITSM, allowing businesses to control every facet of IT service provision from a single location.
Additional functionalities
In addition to ITSM, Servicenow® also provides a wide range of additional functionalities, including HR service delivery, IT operations management, security operations, and more.
Trusted ITSM Solution
Numerous top organisations throughout the world, including Fortune 500 businesses, governmental organisations, and other institutions, trust Servicenow's ITSM solution.
Servicenow®
IT Service Management (ITSM)
IT Service Management
Incident and Problem Management
IT Service Management
Asset & Cost Management
IT Service Management
Virtual Agent
IT Service Management
Continual Service Improvement
IT Service Management
Dynamic Translation
IT Service Management
Change & Release Management
IT Service Management
Walk-Up Experience
IT Service Management
Service Owner Workspace
IT Service Management
Process Optimisation
IT Service Management
Agent Workspace
IT Service Management
Request Management
IT Service Management
Vendor Manager Workspace
IT Service Management
Workforce Optimisation
IT Service Management
Performance Analytics
IT Service Management
Predictive Intelligence & PO workbench
Streamline Your IT Operations with Exponential-e's
ServiceDesk as-a-Service Built on Servicenow® ITSM and ITIL v4
ServiceDesk as-a-Service from Exponential-e is built on Servicenow®.
ITSM and ITIL v4 are both end-to-end IT service management solutions that offer enterprises a variety of ITSM capabilities such as incident management, problem management, change management, and service request management.
The solution adheres to ITIL best practises and protocols, and it makes use of automation and self-service capabilities to boost efficiency and reduce human labour. Furthermore, proactive incident management capabilities aid in the detection and resolution of issues before they affect users, while continuous improvement initiatives aid in the optimisation of IT operations over time.
Overall, Exponential-e's ServiceDesk-as-a-Service is a comprehensive solution
that can assist businesses in streamlining their IT operations, improving productivity, lowering costs, and remaining competitive.
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