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servicenow as-a-Service

Transform your IT Operations
with Servicenow® as-a-Service

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Your quick start
in transforming your IT Operations

Servicenow® as a Service is the ideal service for a quick start in transforming your IT Operations, our ITSM solution based on Servicenow® and underpinned by ITIL v4 is here to help!

Our established ITSM solution is designed to streamline and optimize your IT operations by providing a comprehensive set of tools and processes for incident management, service request management, change management, problem management, knowledge management, and configuration management.

With our Servicenow-based solution, you'll benefit from a reliable and well-maintained service that has been trusted by multiple companies and users across the industry. Delivering peace of mind that comes with knowing your IT operations are being handled by a proven and efficient solution that can scale to meet your business needs.

So why wait? Take advantage of our ITSM solution today and start accelerating your IT operations for greater efficiency and success!

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Platform Options

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Customer Dedicated Instance

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Domain Separated Instance

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E-Bonded Shared Instance

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Servicenow® as-a-Service
Do it yourself

Faster Time to Market.

Faster Time to Market
Faster Time to Market

Building an ITSM platform from scratch can be a time-consuming process that requires significant planning, resources, and expertise. By buying a ready-made established ITSM platform, you can get up and running quickly and start seeing the benefits sooner.

Lower Total Cost of Ownership.

Lower Total Cost of Ownership
Lower Total Cost of Ownership

Developing and maintaining an in-house ITSM platform can be costly and time-consuming, particularly if you lack the expertise and resources to do it properly. By purchasing a ready-made solution, you can reduce your total cost of ownership and free up resources to focus on other business-critical tasks.

Reduce Risk of Failure.

Reduced Risk of Failure
Reduced Risk of Failure

Implementing a new ITSM platform is not without risk, particularly if you lack the expertise and experience to do it properly. By choosing a ready-made established ITSM platform, you can minimize the risk of failure and ensure a smoother, more successful implementation.

Improved

Improved Service Quality
Improved Service Quality

An established ITSM platform based on ServiceNow and underpinned by ITIL v4 is designed to deliver a high-quality service that meets the needs of modern businesses. By buying a ready-made solution, you can leverage the best practices and expertise of the platform provider to ensure a high-quality service for your customers and employees.

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Servicenow® platform

Comprehensive ITSM System

Servicenow® provides a comprehensive ITSM system that addresses incident, problem, change, release, and service request management and is aligned with ITIL v4 best practices.

Automation to streamline ITSM

Servicenow® has strong automation features that streamline ITSM procedures, lessen manual labour, and boost productivity.

Enables better collaborate

Collaboration between teams and departments is also made possible by Servicenow's ITSM solution, which encourages better problem-solving and communication.

Extensive reporting & analytics

ServiceNow provides extensive reporting and analytics capabilities, allowing businesses to learn more about the effectiveness of their IT services and pinpoint areas in need of development.

Additional functionalities

In addition to ITSM, Servicenow® also provides a wide range of additional functionalities, including HR service delivery, IT operations management, security operations, and more.

Complete visibility

The ITSM solution from Servicenow® offers complete visibility into the delivery of IT services, enabling prompt and accurate responses to events and service requests.

Adaptable

The ITSM solution from Servicenow® is extremely adaptable, enabling businesses to modify procedures to correspond with their business objectives and priorities.

Fully integrated platform

Servicenow® offers a single, integrated platform for ITSM, allowing businesses to control every facet of IT service provision from a single location.

Additional functionalities

In addition to ITSM, Servicenow® also provides a wide range of additional functionalities, including HR service delivery, IT operations management, security operations, and more.

Trusted ITSM Solution

Numerous top organisations throughout the world, including Fortune 500 businesses, governmental organisations, and other institutions, trust Servicenow's ITSM solution.

Servicenow®
IT Service Management (ITSM)

IT Service Management
Incident and Problem Management

IT Service Management
Asset & Cost Management

IT Service Management
Virtual Agent

IT Service Management
Continual Service Improvement

IT Service Management
Dynamic Translation

IT Service Management
Change & Release Management

IT Service Management
Walk-Up Experience

IT Service Management
Service Owner Workspace

IT Service Management
Process Optimisation

IT Service Management
Agent Workspace

IT Service Management
Request Management

IT Service Management
Vendor Manager Workspace

IT Service Management
Workforce Optimisation

IT Service Management
Performance Analytics

IT Service Management
Predictive Intelligence & PO workbench

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ServiceDesk as a Service

Streamline Your IT Operations with Exponential-e's
ServiceDesk as-a-Service Built on Servicenow® ITSM and ITIL v4

ServiceDesk as-a-Service from Exponential-e is built on Servicenow®.
ITSM and ITIL v4 are both end-to-end IT service management solutions that offer enterprises a variety of ITSM capabilities such as incident management, problem management, change management, and service request management.

The solution adheres to ITIL best practises and protocols, and it makes use of automation and self-service capabilities to boost efficiency and reduce human labour. Furthermore, proactive incident management capabilities aid in the detection and resolution of issues before they affect users, while continuous improvement initiatives aid in the optimisation of IT operations over time.

Overall, Exponential-e's ServiceDesk-as-a-Service is a comprehensive solution
that can assist businesses in streamlining their IT operations, improving productivity, lowering costs, and remaining competitive.

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Our customers

Talk to one of our specialists

Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365

London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

Sales: 0845 470 4001
Service & Support: 0800 130 3365

 

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.