Exponential-e and Healthcare

Empowering health and social care staff to deliver a seamless
multi-channel experience

Exponential-e offers critical infrastructure, Unified Communications and Remote Access Solutions,
that maximises the healthcare sector’s flexibility and agility, including our Health and Social Care Network (HSCN) solutions for secure connectivity. Our solutions maintain effective workflows and ensure
all data security and compliance requirements are met, resulting in a great experience for anyone engaging with health and social care services.

By intelligently integrating Cloud technologies, Unified Communications, Contact Centre, applications and software defined digital platforms,
Exponential-e delivers critical infrastructure that meets the healthcare sector’s requirements in terms of connectivity, data security, scalability, resilience and a high-quality user experience - all delivered quickly, efficiently and cost-effectively.

data secuirty
Data Security
High quality user experience
User Experience

Our Broadworks Unified Communications platform (UC Health), Contact Centre, Microsoft Teams Calling and Remote Access Solution (HSCN Working From Home) are based on the principle of ‘healthcare without boundaries’, with HSCN-connected organisations enjoying a flexible, scalable environment that enhances the productivity of staff, administrators and key workers alike, while ensuring all security and compliances requirements are met - with the patient experience at the centre of everything.

Drawing on the rich Open Architecture and Application Programming Interface (API) we can deliver a solution that is tailored to the unique challenges faced by the healthcare sector, including streamlined Electronic Patient Records (EPR) workflows, with one-time data entry and automated reporting and contact management.

Our solution fully integrates with the likes of EMIS and SystmOne for seamless handling of EPRs for increased productivity and is built on the industry-leading Cisco BroadWorks UCaaS platform, Microsoft Teams Calling and Contact Centre Services powered by our own high-performance network for optimal speed, minimal latency, and unparalleled resilience. This guarantees a truly futureproof solution, with UK-based support, regular updates and patching, ensuring the healthcare sector can continue to maintain an exceptional standard of care.

Meeting your business objectives

It is more important than ever that health and social care organisations are able to offer a range of options for getting in touch, while ensuring this does not impact staff’s overall productivity and morale. Our UC Health platform and HSCN Working From Home solution were both designed with this in mind, allowing organisations to adopt a ‘clinician first’ model and implement the delivery of tele-medicine. In turn, this opens up opportunities to:

Enhance the patient experience - By delivering a consistently high-quality experience across channels such as video, telephony and text, patients are able to contact their healthcare staff however best suits them.
Boost morale and engagement - Enabling staff to work effectively from anywhere means they can always deliver the best patient outcomes, while keeping morale high.
Optimise healthcare workflows - By intelligently integrating with EPR systems, such as EMIS and SystmOne, our solutions ensure a patient’s records automatically appear on the call-taker’s screen when they make contact through any channel, improving productivity.
Empower Cloud-first strategies - With the right foundations in place, healthcare providers are free to shift their focus to Cloud-first strategies, in order to maximise their overall agility.
Scalability and flexibility - The move towards Cloud- and UC-based approaches ensures the healthcare sector will be well-placed to adopt new working practices and deploy new infrastructure in response to any immediate crisis, guaranteeing its future continuity

Why Exponential-e

With a vision to ‘connect, protect and transform’ healthcare, Exponential-e is already deeply invested in the sector, with our network currently powering more than 60% of NHS organisations across London. Since 2016, we have been breaking down the barriers between GP, MHT and Acute services with our extensive range of enabling technologies, supported by:

A secure, well-established network.

Our own network powers all our solutions and offers the freedom to securely interconnect on- and off-premise systems, for critical infrastructure that combines exceptional performance with optimal scalability and security.

A comprehensive range of accreditations.

With nine ISOs and full HSCN Stage 3 compliance in place, you can enjoy complete peace-of-mind that all patient data is stored, secured and managed appropriately.

Best value

With the healthcare sector challenged to do more with their available budgets than ever before, our solutions are designed with full cost control in mind.

Transparency and contractual flexibility

We offer predictable cost models, and are fully compliant with all applicable government standards, policies and assurance models.

Smooth deployments and ongoing support.

Having enabled numerous healthcare organisations to successfully adapt to a distributed workforce, we bring this expertise to every project we undertake, guaranteeing a smooth transition.

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If you are looking for technical support, please contact our Support team on: 0845 230 6001


Talk to one of our specialists

Fill out the form and we'll get back to you as soon as possible.

If you are looking for technical support please contact our Support team on: 0845 230 6001

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