Exponential-e Limited
Cookie Policy

When you visit the Exponential-e website or any associated websites, Exponential-e uses “cookie” technology to try to make that experience simple, personalised and meaningful.

We are providing this information as part of our initiative to comply with recent legislation, and to make sure we are honest and clear about your privacy when using our website. In relation to this matter please be assured that we are working on a number of other privacy and cookie-related improvements to make to the website.

What are cookies?

Cookies are small text file which are issued to your computer or any similar device you use to access the internet (e.g. smart phone, tablet or other mobile device) which store and sometimes track information about your use of the website. A number of cookies Exponential-e uses last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.* Please note that cookies do not harm your computer or software installed on your computer.

Exponential-e's cookie usage

Exponential-e does not store personally identifiable information such as credit card details in the cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. We use cookies to:

  • recognise when a visitor to the Exponential-e website has visited before; this means we can identify the number of unique visitors we receive to the website(s) and allows us to make sure we have enough capacity for the number of users that we get;
  • customise elements of the promotional layout and/or content of the pages of the website;
  • help us to identify and resolve errors, or to determine relevant related content to show you when you are browsing.
  • collect statistical information about how our visitors use the website so that we can improve the website and learn which parts are most popular to visitors.

Exponential-e 'share' tools

If you take the opportunity to ‘share’ content with friends through social networks - such as Facebook and Twitter - you may be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them. Third Party Cookies

Certain cookies are either set by third parties on the website or these are set by us using the third parties cookie code. More information about cookies placed by third parties and how to restrict or block their cookies can be accessed by following the link to their website. In addition to cookies, tracking gifs may be set by us or third parties in respect of your use of the Exponential-e website(s). Tracking gifs are small image files within the content of our site or the body of our newsletters so we or third parties can understand which parts of the website are visited or whether particular content is of interest.

In addition to cookies, tracking gifs may be set by us or third parties in respect of your use of the website(s). Tracking gifs are small image files within the content of our site or the body of our newsletters so we or third parties can understand which parts of the website(s) are visited or whether particular content is of interest.

Cookie Type Description
IDE HTTP Google Analytics - Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
_ga, _gcl_au, _gid, HTTP Google Analytics - These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitor have come to the site from and the pages they visited.
_mkto_trk, _lotr, HTTP Marketo - customise elements of the promotional layout and / or content of the pages of the website.
trwsa.sid, trwv,uid HTTP Marketo - Contains an alphanumeric value pertaining to the visitor’s current session. Used to personalise the visitor’s current visit to the site and present relevant content based upon known information about the visitor.
_gcl_au, _gat_gtag_, _gat_ HTTP Google Tag Manager - The purpose of this cookie is for Google Tag Manager to set trackers for conversion and Analytics.
webeovisit HTTP Webeo - customise elements of the promotional layout and / or content of the pages of the website.
_lo_bn HTTP LuckyOrange - These cookies are used to collect information about how visitors use our site. For further details click here.
cpnb_cookiesSettings, cookiesDirective HTTP Essential for cookie control, preference and compliance
rl_modals HTTP Essential for contact

 

Third Party Websites

When you visit the Exponential-e website you may notice some cookies that are not related to Exponential-e. When you visit a page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Please be aware that Exponential-e does not control and is not responsible for websites that are referred to or linked from its own websites and that use of your personal information on these websites is not subject to this Privacy and Cookies Policy.

You can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting All About Cookies which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on Exponential-e website you may not be able to take full advantage of the website if you do so. Managing Cookies

If cookies aren’t enabled on your computer, it will mean that your user experience on our website will be limited to browsing.

How to check cookies are enabled for PCs

Google Chrome

  1. Click on ‘Tools’ at the top of your browser window and select Options
  2. Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  3. Now select ‘Allow local data to be set’

Microsoft Internet Explorer 6.0, 7.0, 8.0

  1. Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
  2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  3. Settings above Medium will disable cookies

Mozilla Firefox

  1. Click on ‘Tools’ at the top of your browser window and select Options
  2. Then select the Privacy icon
  3. Click on Cookies, then select ‘allow sites to set cookies’

Safari

  1. Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
  2. Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
  3. Click ‘Save’

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

  1. Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options
  2. Scroll down until you see ‘Cookies’ under Receiving Files
  3. Select the ‘Never Ask’ option

Safari on OSX

  1. Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
  2. Click on ‘Security’ then ‘Accept cookies’
  3. Select the ‘Only from site you navigate to’

Mozilla and Netscape on OSX

  1. Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option
  2. Scroll down until you see cookies under ‘Privacy & Security’
  3. Select ‘Enable cookies for the originating web site only’

Opera

  1. Click on ‘Menu’ at the top of your browser window and select ‘Settings’
  2. Then select ‘Preferences’, select the ‘Advanced’ tab
  3. Then select ‘Accept cookies’ option

All other browsers

Please consult your documentation or online help files.

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If you are looking for technical support, please contact our Support team on: 0845 230 6001

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Talk to one of our specialists

Fill out the form and we'll get back to you as soon as possible.

If you are looking for technical support, please contact our Support team on: 0845 230 6001

100% Privacy Guaranteed. Click here for our privacy policy.

100% Privacy Guaranteed. Click here for our privacy policy.