Hospitality & Leisure
World-class connectivity is now an essential part of exceptional service quality.
As a trusted technology partner for numerous Hospitality professionals, Exponential-e delivers the digital foundation for tomorrow’s interconnected guest experiences - from managed LAN & WiFi to full-scale Cloud transformation.
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Delivering seamless, connected guest experiences
every stay, every site
Guests now expect a completely seamless experience, from the point of booking through to their eventual departure. It’s no coincidence that guests consistently rate WiFi as one of the defining features of their trips, and yet 26% of organisations in the Hospitality and Leisure sector encounter serious issues with their network across multiple locations. This, combined with the growing expectation for truly bespoke, interconnected experiences, puts a considerable strain on legacy systems.
Exponential-e works with businesses across the UK’s Hospitality and Leisure sector, not only providing the high-performance, high-availability connectivity guests expect, but working closely with internal teams to deliver infrastructure that fully supports the next generation of unforgettable experiences.
A unique approach to digital transformation for Hospitality
Since its inception, Exponential-e has provided connectivity, IT, security and digital transformation services for a wide range of central and local government organisations. Our self-maintained network provides a strong foundation for the delivery of government IT solutions that enhance organisations’ overall efficiency and providing a better experience for citizens. Our approach is built on:
Optimising cost control
As the sector looks to reduce ongoing expenses, technology must deliver tangible savings that can be reinvested in new service improvements.
Maximising cyber security
Provide guests with complete peace of mind that their data will always remain fully secure in an increasingly complex cyber threat landscape.
Embracing digital transformation
Phase out legacy systems in favour of scalable, futureproof solutions, including emerging technologies like AI and IoT.
Inspiring repeat visits
IT solutions for Hospitality must keep the guest at the centre of everything, providing the leading edge in a competitive field.
Our Hospitality Sector IT Services
Exponential-e’s full range of Hospitality technology solutions is powered by our own high capacity, business-only network, securely connecting to our customers’ infrastructure to optimise performance, resilience and availability, supported by our deep experience across the sector.
Our Technology Partners
Why Exponential-e?
As a UK networking pioneer of more than 20 years, Exponential-e is already a trusted technology partner for more than 3,000 organisations, including numerous leaders in Hospitality and Leisure. Our self-owned, enterprise-class network already connects more than 65,000 rooms across the sector, and we continue to develop our solution portfolio in response to our customers requirements and their guests’ evolving expectations. Our 96% referenceability and nine ISO accreditations reflect our commitment to the highest standards of service quality.
Applying our customer-first philosophy to the contact centre
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
Read our latest Hospitality blogs
Our customers in Leisure & Hospitality
View our Hospitality &
Leisure brochure
A comprehensive overview of digital transformation for the entire Hospitality & Leisure sector.
- Building your guest experience on the right digital foundation.
- Ensuring your infrastructure continues to evolve with your business.
- Turning one-off guests into loyal, repeat customers.
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Explore Our Hospitality Solutions
Fill out the form to schedule your assessment and start building a more resilient, efficient, and secure digital foundation for your business.
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office
Manchester Office
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