Direct Routing for Microsoft Teams

Connect and collaborate from anywhere around the world.

With enhanced functions and features and global calling plans, we help you to collaborate and stay productive
with Microsoft Teams Direct Routing. Let us help you to manage the rapid deployment of advanced
remote-working solutions.

Why Direct Routing with Microsoft Teams, powered by Exponential-e

Exponential-e, a Microsoft CSP partner, was one of the first providers to deliver an integrated Office 365 Microsoft Teams experience with global calling plans underpinned by a 24 / 7 x 365 NOC. That is why we provide a personalised approach, aligned to your business goals to help you implement, aid user adoption and monitor and manage the services we provide. With Exponential-e we enable you to bring your current voice services into the Microsoft Cloud through Direct routing.

Re-route phone numbers when Microsoft has an outage.
Seamless number porting from any provider.
Enterprise grade security and compliance.
Legacy PBX integration and support.
Multiple managed service options.
24 / 7 x 365 Enhanced Microsoft support.
Global solution providing global calling plans.
Microsoft Teams delivered in days for London Legal firm

Leading London Law firm

Global Microsoft Teams Deployment

European PSTN Breakout
Asia PSTN Breakout
Local PSTN Breakout
Microsoft Teams Calling as a Service

Microsoft Teams provides a complete enterprise hub for teamwork with persistent and reliable chat, calling and meetings capabilities with easy access to the entire Office 365 suite.

Unlock true UC experience: Combining UC and PBX functionality delivers a powerful, yet simplified user experience.
Interoperability: Enjoy seamless collaboration between devices to stay productive anytime, anywhere, across any device
Leverage your investment with Microsoft: Direct Routing for Microsoft Teams is easy to deploy providing scalability, eliminating the need for Capital expenditure investment and offers lower TCO
Fully managed service: We take care of everything; removing the complexity of migration whilst supporting your teams to Digital Transformation

Call Recording
with Microsoft Teams

Our solution integrates directly with Microsoft Teams to bring compliance call recording functionality, quality assurance, agent evaluation and AI analytics to enterprises of all scales. It securely captures Microsoft Teams' communications including web, desktop (Windows and Mac), mobile applications (iOS and Android) and desktop phones:

Call recording solution is the only Azure-based, Cloud Native compliance call recording technology directly integrated with Microsoft Teams.
Microsoft Teams integration does not require additional on-device software or on-premise software.
Automated call capture through direct Microsoft Teams integration.
Secure storage of call data.
Delivering analytics, Quality Assurance, compliance and emotive detection features.
Meets GDPR, MiFID II, HIPA, Dodd-Frank, PCI-DSS and other requirements.
Compliance taking into consideration data sovereignty regulations.

Why Exponential-e?

Microsoft’s next generation UCC suite powered by Exponential-e’s Enterprise call control offers a complete collaboration hub to connect business users both inside and outside the organisation - driving productivity and transitioning your team to the digital workplace.

Delivered over Exponential-e’s business-only Network for superior call quality and reliability

We operate our own Teams Direct Routing Platform for 100% control of the service and quality we provide to customers

Fully resilient platform across diverse locations based on carrier grade hardware and latest software

Broad range of Network, Security and Cloud services that complement and underpin the UC solution and provide full end-to-end service capability

Extensive experience supporting customers with Microsoft (Gold Partner status) particularly Office365 and strong relationships with key ecosystem partners

Seamless migration and full support along the journey through dedicated Sales Specialists, UCC Solutions Consultants, Delivery Experts and 24 x 7 UK Support desk

Read our latest UCC blogs

Technology is omnipresent in young people's lives and is opening up new channels of learning across the education sector, with pupils, students and staff utilising Cloud and video calling platforms bo...
Virtually every sector has been impacted by COVID-19, but the higher and further education sector has been hit especially hard, with staff, students and administrative staff feeling its effects. Insti...
There's no doubt that home working is here to stay. While it may have initially been deployed at large scale out of necessity, in response to COVID-19, it is clear that we are witnessing the dawn of a...

Our Customers

Talk to one of our specialists

Fill out the form and we'll get back to you as soon as possible.

If you are looking for technical support please, contact our Support team on: 0845 230 6001


Talk to one of our specialists

Fill out the form and we'll get back to you as soon as possible.

If you are looking for technical support, please contact our Support team on: 0845 230 6001

100% Privacy Guaranteed. Click here for our privacy policy.

100% Privacy Guaranteed. Click here for our privacy policy.

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.

Click here to find out more about all of Exponential-e's accreditations.

© 2020 Exponential-e Ltd. Reg. No. 04499567, Reg. Address:100 Leman Street, London E1 8EU