On the morning of 12th September 2024, the UK Health Secretary, Wes Streeting, pinpointed three 'big shifts' that would be required to transform the NHS: From hospital to community care From analogue to digital From treating sickness to preventing it
Customer service is in the middle of a deeply transformative period. Regular readers of this blog will already be familiar with the role AI has to play in this journey, and the way technologies like machine learning and Natural Language Processing (NLP) are transforming the customer experience.
2024 looks set to be the highest-grossing year yet for ransomware gangs, due - in no small part - to emboldened cybercriminals causing costly disruption at larger companies.The so-called 'big-game hunting' cyberattacks which target larger, higher-value organisations have contributed to US $459.8 million paid to cybercriminals in the six months of 2...
The way organisations design, deploy, manage, and scale their IT infrastructure has changed in ways that would have been inconceivable just ten years ago.
When it comes to insurance and financial services, the ability to offer clients peace of mind is the key to ensuring the sector's continued longevity. Cyberattacks are evolving in frequency and sophistication, with criminals selecting progressively more ambitious targets, and even minor IT outages, whether they're caused by human error or 'acts of God', will have a serious effect on firms' operations, negatively affecting both profitability and brand reputation. With this in mind, firms must reconsider the way they approach operational resilience, particularly regarding the way access rights for critical systems and data are managed.
Organisations' demands of their IT infrastructure continue to evolve at an unprecedented rate, with the drive for growth and innovation needing to be balanced against the need to maintain cost control, visibility, and - crucially, cyber security. Numerous solutions have emerged in response to these challenges, but one of the most pivotal questions organisations must answer is whether to host their critical data and applications on-site, or in the Cloud. Let's explore the respective advantages and disadvantages of both approaches, and then consider whether the increasing sophistication of modern workloads demand a new approach...
Microsoft Teams has rapidly established itself as the default tool for professional communication and collaboration, powering interconnected workflows in the era of hybrid working. However, the way licensing for Teams works with your wider Microsoft ecosystem is about to change, which means it is essential that you establish how your licensing arrangements will be affected and take steps to maintain the levels of performance and cost-control you depend on.
Car dealerships have been brought to a standstill across the United States after a software provider was hit by a ransomware attack.
Newly-released research indicates that ransomware attacks reached a record high in May, with the surge primarily fueled by a massive increase in the number of attacks perpetrated by the LockBit ransomware group and its affiliates.
Digital transformation continues to pick up pace across the financial sector. However, in spite of the potential benefits on offer, many insurance firms continue to lag behind their peers in terms of their overall digital maturity.
With £4.2 billion set aside for the UK's healthcare sector in the 2024 Spring Budget, there are new opportunities for digital transformation initiatives to optimise operational efficiency and enhance patient care across the country, provided they are correctly acted upon. Ultimately, the goal is to save £3.5 billion over the next five years by making things more efficient, in line with the NHS Long-term Workforce Plan. Simple, right? Well, yes and no…
What's happened? Recorded Future has reports that the British Government is proposing sweeping change in its approach to ransomware attacks.