Exponential-e

Tailored IT solutions for the hospitality & leisure sector

The way the hospitality & leisure industry interacts with guests is constantly evolving, with cutting-edge technology offering new channels for everything from making bookings, to checking in, ordering additional services and entertainment, and b...
Harry Robson

How technology is helping UK housing associations transform the tenant experience

The UK's housing industry must contend with a number of singular challenges, as they ensure they remain efficient, scalable and profitable, while still keep the wellbeing of their tenants at the centre of everything.
Rachel Darcy

Technology drives new ways for professional associations to expand their membership

Like many organisations throughout 2020, professional associations have been forced to dramatically reconsider how they interact with both current and potential members, in light of social distancing requirements and the move towards a distributed workforce.
At first glance, 2020 was the year organisations in both the public and private sectors wholeheartedly embraced Unified Communications (UC), in direct response to the challenges presented by COVID-19. However, while we certainly saw a surge in uptake...
A common perception of contact centres is that their callers - be they customers, patients or end users - only contact them if something is wrong. Nonetheless, throughout 2020, we have seen this underrated (but nonetheless essential) part o...
Any organisation delivering professional services of any sort - from architecture and accountancy to engineering or recruitment - relies on its IT infrastructure to maximise employee performance, engage with customers, and deliver exception...
2020 has proven a challenging time for the global hospitality sector. As with virtually every industry impacted by COVID-19, the sector has been forced to completely re-evaluate the way it delivers its services, in order to comply with government regulations and - most importantly - guarantee the continued safety of both guests and staff.
Technology is omnipresent in young people's lives and is opening up new channels of learning across the education sector, with pupils, students and staff utilising Cloud and video calling platforms both in and out of the classroom. At the same time, ...
No matter how sure you are that your network is secure, you may still be at risk of cyberattacks. It's no exaggeration Cybercriminals are constantly working to stay one step ahead of organisations and security professionals, exploiting any vulnerability they can in even the most sophisticated systems.
It's well-established that security is an essential part of all infrastructure. With data protection more of a concern for customers and end users than ever - particularly in light of regulations like the Cloud Act and GDPR - it's vital that organisations demonstrate a clear commitment to the security of their networks, Cloud applications and physical devices.
The move towards Hybrid Cloud infrastructures - with on-premise solutions systems connected to Public and Private Clouds to maximise the benefits of each solution - has been in progress for a number of years now. Indeed, in 2019 it was reported that 69% of organisations were already utilising some form of Hybrid Cloud solution1. Since then, the move towards a distributed workforce in response to COVID-19 has accelerated this process, with 82% of organisations reporting that they have accelerated their Cloud adoption strategies as a result of the pandemic2.
Virtually every sector has been impacted by COVID-19, but the higher and further education sector has been hit especially hard, with staff, students and administrative staff feeling its effects. Institutes of learning are still exploring the ways technology can open up new channels of learning and engagement for students. This will not only futureproof their establishments, but do so in a cost-effective way that provides them with the agility to swiftly adapt to any future economic changes, including the likes of a COVID-scale crisis.
With research from the IDC estimating that 80% of the data created by 2025 will be unstructured [1], businesses need to ensure they have an affordable storage solution for such high volumes of data. A simple, cost-effective solution that businesses can utilise to this effect is Cloud Object Storage, which stores petabytes of data in the Cloud as 'objects'.
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