Sales: 0845 470 4001 | Support: 0800 130 3365 | Contact Form | NPS

and the Public Sector

Supporting the public sector in improving citizen outcomes with a simple, open and innovative approach to digital transformation

Exponential-e’s innovation in delivering of Cloud, Security, Connectivity, Unified Communications and Contact Centre Services enables public sector organisations to meet their operational goals, serve citizens and employees whilst delivering best value.

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By intelligently integrating Cloud technologies, Unified Communications, Contact Centre, applications and software defined digital platforms,
Exponential-e delivers critical infrastructure, tailored to the public sector’s key requirements of data security, scalability, resilience and a high-quality user experience - all delivered promptly, effectively and within budget.

data secuirty
Data Security
High quality user experience
User Experience

All these services are designed and implemented with the shifting dynamics of the public sector in mind, including economic impacts,
such as the move towards a distributed workforce and the need for a multi-channel approach to engaging with citizens, whether this means ensuring patients can access the support and medication they need, helping students and pupils get the most out of their education, or ensuring local and central government institutions are well-equipped to adapt to any unexpected changes crises or changes in the landscape.

Our guiding principles

User experience

Faster access to the services end users require, with zero compromise in terms of data security, compliance and transparency.

Best value

Delivering the greatest possible ROI for every investment, providing a strong foundation for future growth and adaptation.

Transparency and flexibility

Our policies are designed with government standards, policies and assurance models in mind, for predictable cost models and contractual flexibility.

Rapid implementation

Our teams have conducted multiple large-scale implementations in time-sensitive scenarios for a wide range of public sector organisations and will always deliver a stress-free deployment.

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Meeting your business objectives

With public sector organisations challenged to do more with their existing budgets than ever, and the recent pandemic highlighting the need for maximum scalability, Exponential-e’s solutions are designed to overcome these challenges. Our combination of technological innovation and deep expertise within the public sector delivers:

Cost control - Maximum return-on-investment, regardless of the available budget, with full control of costs as infrastructure evolves.
Scalability and agility - Adapt and grow to meet any challenge, with minimal service disruption.
A citizen-focused approach - Delivering first-class outcomes across all channels of communication.
Help staff deliver their best - Maintain a flexible, productive and enjoyable working environment.

Why Exponential-e

Since its inception, Exponential-e has been deeply involved in multiple areas of the public sector, including government, health and social care, blue light and education. We not only help organisations achieve successful digital transformations, but ensure they have everything in place - technology, processes and expertise - to maximise resiliency and futureproof their operations and infrastructure.

Accredited for the
public Sector

Exponential-e has worked with many public sector clients including education, NHS, central and local government. We understand the complexities around procuring ICT services, and ensure we provide commercial and financial flexibility to meet the needs of our clients.

Exponential-e are accredited under the following government approved agreements:

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Approved supplier on the G-Cloud 12 framework, with 43 services listed, throughout all 3 lots: Cloud Hosting, Cloud Software and Cloud Support.
Crown Commercial Service Supplier - as a trusted technology partner for the Public Sector, Exponential-e has been awarded multiple lots including data access, telephony services, inbound telephony and audio conferencing.
HMG Cyber Essentials certified.

In addition, we hold more ISO accreditations in the UK than any other provider.

We are committed to delivering service excellence and this is reflected by our industry leading net promoter score of over 60. Our UK based support centres provide exceptional service 24 x 7, and all of our Data Centres are based here in the UK.

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Food Standards Agency: Cross-supplier collaboration drives enterprise-grade connectivity across the UK.

Supporting the
Response to Change

The Digital Transformation Journey

Watch our Director of Public Sector and Unified Platforms discuss how technology can be used across the public sector to drive agility, best value and citizen engagement.

Our Technology Partners

Read our latest Public Sector blogs

About Watford Borough Council Located in South-West Hertfordshire, Watford Borough Council (WBC) comprises twelve electoral wards, with an elected Mayor. Supported public-facing services include benef...
As students finally make their long-awaited return to the classroom, it is important that schools, colleges, and other institutes of education do not lose sight of the increasingly complex cyber secur...
With the flexible office model slowly but surely supplanting the traditional working environments in favour of dynamic co-working spaces for a number of years now, we have seen many organisations reco...

Our customers in the Public Sector

Technological innovation is transforming the way public sector organisations across the UK engage with citizens and deliver critical services whenever and wherever they are needed. In this exclusive report, we consider the impact of these developments, and explore how organisations can accelerate their own digital journeys, ensuring exceptional citizen outcomes are the norm.

Talk to one of our specialists

Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365

London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

Sales: 0845 470 4001
Service & Support: 0800 130 3365


*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.