Incident Response Service

Working with you to mitigate against disruption

When you are compromised, we provide a fast and efficient response - to help you understand the depth and impact of any incident that impacts your business functions.

Meeting your business objectives

Preparation and planning are key to minimising the negative effects that a security incident may cause and reduce the likelihood of a breach occurring.  We can help your business to effectively prepare to deal with a compromise. It is only when the incident occurs, that the true value of preparation is acknowledged.

Protection target: Users


Protection target: Data


Protection target: Devices


Protection target: Network


Protection target: Applications


Protection target: Cloud


Service capabilities

We tailor our services to meet the customer’s needs - effective incident response requires specific, measurable, repeatable, and time sensitive execution against a clearly defined plan.
We work with the business to mitigate against disruption, brand damage, and data loss whilst reducing the operational impact to critical business functions.
Our Partners incident response consultants have longstanding industry experience, technical knowledge and a passion for helping our customers through what is likely to be the most significant event a company will face.

To hunt for an Incident and respond, the following cycles are completed:

Preparation - Employees must be trained and prepared to perform effectively and avoid critical mistakes.
Identify - Early identification of the nature of the attack can help any forensic investigations and increase situational awareness.
Contain - Containing the breach is important to minimise the impact. This can create strategies such as updating and patching systems, reviewing access protocols, reviewing user and administrative access credentials and strengthening passwords.
Eradicate - The root cause of the incident is eliminated, with any malware removed and updating and strengthening systems.
Recovery and Lesson Learnt - Systems and devices need to be restored to a safe state. At this stage, any analysis needs to be done to conduct a critical review of the incident. With the information gathered at this stage, businesses can enhance their ability to defend future attacks.

Why Exponential-e?

Support is available around the clock, with our Partners only a phone call away when an incident strikes.

Seamless integration with other security solutions

24 / 7 CSOC services to monitor real-time traffic, ensuring full visibility of all attempted cyberattacks.


Diary of a Data Spill

Download our report:
How vulnerable you are: You’ll learn how a CIO can open his business up to untold damage simply by logging into a conference centre’s free WiFi.
How unprepared you are: Read in detail as to the missteps a typical business makes in failing to stop malware in its tracks.
How much it could cost you: You’ll read about a nightmare scenario for any business. Reputational and financial damage on a staggering scale; damage that can be avoided.

Read our latest security blogs

Technology is omnipresent in young people's lives and is opening up new channels of learning across the education sector, with pupils, students and staff utilising Cloud and video calling platforms bo...
No matter how sure you are that your network is secure, you may still be at risk of cyberattacks. It's no exaggeration Cybercriminals are constantly working to stay one step ahead of organisations and...
It's well-established that security is an essential part of all infrastructure. With data protection more of a concern for customers and end users than ever - particularly in light of regulations like...

Our Customers

Talk to one of our specialists

Fill out the form and we'll get back to you as soon as possible.

If you are looking for technical support, please contact our Support team on: 0845 230 6001


Talk to one of our specialists

Fill out the form and we'll get back to you as soon as possible.

If you are looking for technical support please contact our Support team on: 0845 230 6001

100% Privacy Guaranteed. Click here for our privacy policy.

100% Privacy Guaranteed. Click here for our privacy policy.

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.

Click here to find out more about all of Exponential-e's accreditations.

© 2020 Exponential-e Ltd. Reg. No. 04499567, Reg. Address:100 Leman Street, London E1 8EU