Incident Response Service

Working with you to mitigate against disruption

When you are compromised, we provide a fast and efficient response - to help you understand the depth and impact of any incident that impacts your business functions.

Meeting your business objectives

Preparation and planning are key to minimising the negative effects that a security incident may cause and reduce the likelihood of a breach occurring.  We can help your business to effectively prepare to deal with a compromise. It is only when the incident occurs, that the true value of preparation is acknowledged.

Protection target: Users

Users

Protection target: Data

Data

Protection target: Devices

Devices

Protection target: Network

Network

Protection target: Applications

Applications

Protection target: Cloud

Cloud

Service capabilities

01
We tailor our services to meet the customer’s needs - effective incident response requires specific, measurable, repeatable, and time sensitive execution against a clearly defined plan.
02
We work with the business to mitigate against disruption, brand damage, and data loss whilst reducing the operational impact to critical business functions.
03
Our Partners incident response consultants have longstanding industry experience, technical knowledge and a passion for helping our customers through what is likely to be the most significant event a company will face.

To hunt for an Incident and respond, the following cycles are completed:

01
Preparation - Employees must be trained and prepared to perform effectively and avoid critical mistakes.
02
Identify - Early identification of the nature of the attack can help any forensic investigations and increase situational awareness.
03
Contain - Containing the breach is important to minimise the impact. This can create strategies such as updating and patching systems, reviewing access protocols, reviewing user and administrative access credentials and strengthening passwords.
04
Eradicate - The root cause of the incident is eliminated, with any malware removed and updating and strengthening systems.
05
Recovery and Lesson Learnt - Systems and devices need to be restored to a safe state. At this stage, any analysis needs to be done to conduct a critical review of the incident. With the information gathered at this stage, businesses can enhance their ability to defend future attacks.

Why Exponential-e?

Support is available around the clock, with our Partners only a phone call away when an incident strikes.

Seamless integration with other security solutions

24 / 7 CSOC services to monitor real-time traffic, ensuring full visibility of all attempted cyberattacks.

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Diary of a Data Spill

Download our report:
01
How vulnerable you are: You’ll learn how a CIO can open his business up to untold damage simply by logging into a conference centre’s free WiFi.
02
How unprepared you are: Read in detail as to the missteps a typical business makes in failing to stop malware in its tracks.
03
How much it could cost you: You’ll read about a nightmare scenario for any business. Reputational and financial damage on a staggering scale; damage that can be avoided.

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Talk to one of our specialists

Fill out the form and we'll get back to you as soon as possible.

If you are looking for technical support, please contact our Support team on: 0845 230 6001

 

Talk to one of our specialists

Fill out the form and we'll get back to you as soon as possible.

If you are looking for technical support please contact our Support team on: 0845 230 6001

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