Sales: 0845 470 4001 | Support: 0845 230 6001 | Contact Form | NPS

Contact us

We're here to help,
whatever your query may be.

Just get in touch using our contact form, or alternatively
if you want to speak to somebody right now call us on:

Contact Sales: 0845 470 4001
Contact Service Desk & Support: 0800 1303 365

London Office

100 Leman Street, London, E1 8EU

Manchester Office

Exponential-e Ltd / WeWork No.1 Spinningfields, Quay Street, Manchester, M3 3JE.

New York Office

44 Wall Street New York City, NY 10005

If you’re unhappy - we want to know about it

We are sorry if you feel the need to complain, and we want to resolve the situation as quickly as possible. Please email your complaint to or contact the Client Relations Team directly on 0207 096 4130.

After initial contact a member of the team will be allocated to you and they will be in touch within 4 working hours.

Our Client Relations Team are there to support you and will do their utmost to get your problem resolved as quickly and efficiently as possible; however please allow up to 10 working days for an investigation to be conducted and your complaint to be fully resolved.

For further information please see our customer complaints code here.