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QuoteWhy Exponential-e?
The Network, the technology and the service
2,800+ companies take Cloud, IT and Network services from Exponential-e. Our fusion of complementary technologies - a carrier-class Network and Cloud infrastructure - means we can deliver enterprise applications at wire speed for a superior end-user experience.
Our Network
The foundation for business communications
Smart Wires
The Smarter Network Technology
Our Service
Our roots in Customer Service Excellence
From day 1 of the Exponential-e’s foundation, our focus was about delivering the best Customer Service in the UK. Click below to see an historic overview of how we achieved our current quality of service. Such as a customer satisfaction level of 96% - click here to see our live Net Promoter score.
What we do
We provide Cloud and Unified Communications services delivered over our own 100GigE secure, super-fast Network. Over the years we have invested heavily in expanding our Network reach, and building resilient Cloud and Voice infrastructure. Our service capability includes world-class Managed IT Services.
Technology and innovation drives our growth, and is complemented by our world-leading Customer Service and Support. We’re trusted by over 2,800 customers, with 96% reference-ability and have an NPS score of 45. We work with technology partners with world-renowned technical capabilities and innovations to deliver our customer solutions.
But as our customers will tell you, it's not just the innovation and the brilliant customer support they value. They also value the Exponential-e integrity and ethos as their trusted partner working with them to design and deliver their solution on time and on budget.
Because ultimately, what you really seek in a partner responsible for your critical infrastructure is Peace-of-mind-as-a Service. This is precisely what Exponential-e delivers.
Learn moreLeadership and Applied Innovation
We have built our business with technology firsts; whether building the UK's first VPLS Network or introducing our award-winning Bandwidth Management service. Our ethos is to apply innovation in everything we do to ensure our customers' technology strategies are sustained ahead of the competition.
The expertise we have developed in both Networking and Cloud services is integral to our trusted adviser status with our customers. Each project we undertake makes the best use of the knowledge and expertise within our business.
Meet the team
Lee Wade
Chief Executive Officer
<p>Prior to founding Exponential-e, Lee worked for McDonnell Douglas and BP. He later focused on corporate turnarounds in the communications sector. In his last two roles before founding Exponential-e, Lee was responsible for the turnaround of two Service Providers.</p>
<p>As an advocate of innovation, Lee has lectured extensively on the subject. He is passionate about the monetisation of innovation. Exponential-e’s own strapline ‘applied innovation’ is more than just a platitude and is a testament to his belief that innovation should be at the core of every business.</p>
<p>When not at his desk, Lee enjoys cooking, haute-cuisine, fishing and gardening.</p>
Mukesh Bavisi
Managing Director
<p>In 2012, he was appointed Managing Director of Exponential-e after an increasingly widening remit as Operations Director.</p>
<p>Mukesh has been named one of the top "forty under 40" telecoms executives to watch by Global Telecoms Business.</p>
<p>His passion, hands on approach and detailed understanding of the different facets of Exponential-e’s business is propelling the company forward on its continued and rapid growth path.</p>
<p>Mukesh’s interest in technology extends outside of work. In his spare time he can often be found automating his home with everything from media entertainment to lighting.</p>
Simon Acott
Business and Partner Development Director
<p>As Business and Partner Development Director, he is now responsible for Exponential-e’s portfolio of services, taking the company into the Cloud arena and developing the company's portfolio of strategic relationships to meet the changing market requirements.</p>
<p>Simon has extensive experience in the Communications Services industry having worked for companies such as NTL, Viatel and The Cloud.</p>
<p>Simon has three children and enjoys cycling and swimming outside of work. He gained his pilot’s licence at the age of 19.</p>
John Kyrillou
Sales Director
<p>As Sales Director, John is responsible for building and driving the execution of the direct and indirect sales strategies - to support the transition of Exponential-e from a Connectivity provider to a world class IT and Cloud Managed services provider.</p>
<p>John’s greatest strengths are his hands on approach, drive and leadership. He thrives on challenges, particularly those that expand the company’s growth. During his tenure at Exponential-e he has delivered year on year sales growth of 25%, with 2015 being the best year so far, where the team recorded a phenomenal 43% growth in year on year sales.</p>
Chris Christou
Director of Engineering
<p>Chris has worked in various roles which have included the consultation, design and implementation of Networks across a wide range of customers and carrier Networks.</p><br>
<p>Chris joined Exponential-e in 2004 and soon after deploying the first VPLS Network in the UK, continued to grow it and today it supports global coverage, with over 150 points of presence. In line with Exponential-e’s transition to a global IT services provider Chris is also now responsible for the Unified Communications and Cloud infrastructures and is focused on delivering a premium customer service for all Exponential-e clients.</p><br>
<p>Chris enjoys sport, particularly football and travelling. Chris is also a qualified FA level 1 coach and has previously coached and managed a football team.</p>
Adrian Hobbins
Chief Technology Officer
<p>Adrian introduced major new features such as VPLS, Intelligent QoS and VoIP services.</p>
<p>With over 30 years' experience in the telecommunications industry, Adrian has worked in multi-national, enterprise and global carrier markets. Before joining Exponential-e, he held various senior roles within AT&T and was the CTO of Neos Networks, where he designed and developed the UK's first long haul MPLS-based Gigabit Ethernet Network.</p>
<p>Adrian has a passion for photography and is often called upon to take photos at Exponential-e events and social occasions.</p>
Henry Pepperall
Chief Financial Officer
Henry joined Exponential-e as Chief Financial Officer in 2017 and is a board member, reporting to CEO Lee Wade. Henry brings with him 23 years' experience, having worked at a number of organisations including Vauxhall Motors, Electrolux and most recently as Finance Director at Kelway.
Henry has extensive experience in managing complex financial operations for high growth businesses. With Exponential-e's ambitious growth plans over the coming years, his senior leadership experience will be invaluable at this pivotal time.
Our Technology Partners
Citrix isn't just a VDI, it's a comprehensive end-user computing platform that empowers our solutions architects to tailor build the ideal solutions for our customers. It offers user and application services such as Virtual Desktop, Hosted Shared Desktop and much more.
Citrix supports a diverse array of endpoints, alongside easy to scale and bolt on services that can ultimately enable us and our customers to do more. Find out more.
For the visual effects industry in particular, NVIDIA products are playing a pivital role. That's why we chose to work with them to create our DaaS - GPU solution. Together we share a common goal of innovation and continue to work towards evolving the workplace of the future. Find out more.
Zerto is rapidly becoming the standard for disaster recovery and business continuity in the modern data centre. The company's award-winning solution, Zerto Virtual Replication (ZVR), is the industry's first hypervisor-based, virtual aware, data replication software, offering simplicity and greatly reduced operational and maintenance costs compared to legacy array-based replication. Find out more.
EMC is a global leader and our strategic partner for advanced Cloud Storage infrastructure. Their products and software underpin Exponential-e's Cloud Computing Data Centres. Find out more.
The global leader in Virtualisation, we use VMware to help us facilitate the delivery of our Virtualisation and Cloud-based services. VMware's approach accelerates the transition to Cloud computing while preserving existing investments and improving security and control. Find out more.
Working with one of the leading technology companies in the world enables us to enhance our product offering and deploy innovative services to customers. The Exponential-e Network, and our other services, are further strengthened by the collaboration with Microsoft capabilities. Find out more.
We have selected Polycom as our preferred phone supplier. With over 20 years in the field of Unified Communications Polycom and over 415,000 customers Polycom are an industry leader in voice and video communications. Find out more.
Our Customers
Our History of Innovation
The Product Innovation Continues
2017
2016
Expansion to the ARK
Award Winning Year
2015
2014
Launch of DaaS & SD WAN
Launch of own Private Cloud & Data Centre
2013
2012
Core Network upgrades to 100 GigE
Exponential-e broadcasts Royal Wedding
2011
2010
Launch of Bandwidth Management
Exponential-e launched our web-based monitoring portal, giving our customers full control and visibility of all traffic and applications traveling their Network. For free - as standard!
Launch of Smart Internet
2008
2006
Launch of VPLS Network
Exponential-e launched World-first Virtual private LAN (VPLS) making it possible for our customers to create a logical local area network (LAN) structure between geographically separate sites.
Intelligent Internet Algorithm
World-first innovative Connectivity algorithm to maximise speed and minimise latency for our global financial trading customers.
2004
2002
Internet over Ethernet
London Head Office - 100 Leman Street, London, E1 8EU - Tel: 020 7096 4100 | Manchester Office - 3 Hardman Street, Manchester, M3 3HF - Tel: 0161 669 4050
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