The Network, the technology and the service
3,000+ companies depend on Cloud, IT and Network services from Exponential-e. Our fusion of complementary technologies - a carrier-class Network and Cloud infrastructure - means we can deliver enterprise applications at wire speed for a superior end-user experience.
The foundation of our business is our carrier-class Fibre Network, with a high capacity Ethernet core built, developed over the last 18 years. It is this Network that underpins the services we deliver, providing solid foundations for corporate Networks, coverage for over 90% of UK businesses, and the investments in security and hardware needed to power their services.
Exponential-e is the UK's pioneer of corporate Networks, delivered using Virtual Private LAN Service (VPLS) technology. VPLS is a Layer 2 Network technology, which offers a significant advantage over competing solutions in that it allows geographically-diverse locations to be connected as if they were on the same Local Area Network (LAN).
Since Exponential-e’s foundation, our focus has been to deliver the best customer service in the UK. We’re proud to offer a historic overview of how we achieved our current quality of service and a customer satisfaction level of 96%, including our live Net Promoter score.
Lee holds a Masters degree in Econometrics from UCL and is an IT specialist with over 15 years' experience in the Internet sector.
Prior to founding Exponential-e, Lee worked for McDonnell Douglas and BP. He later focused on corporate turnarounds in the communications sector. In his last two roles before founding Exponential-e, Lee was responsible for the turnaround of two Service Providers.
As an advocate of innovation, Lee has lectured extensively on the subject. He is passionate about the monetisation of innovation. Exponential-e’s own strapline ‘applied innovation’ is more than just a platitude and is a testament to his belief that innovation should be at the core of every business.
When not at his desk, Lee enjoys cooking, haute-cuisine, fishing and gardening.
Mukesh holds a degree in engineering from Brunel University and has over fifteen years of IT experience.
In 2012, he was appointed Managing Director of Exponential-e after an increasingly widening remit as Operations Director.
Mukesh has been named one of the top "forty under 40" telecoms executives to watch by Global Telecoms Business.
His passion, hands on approach and detailed understanding of the different facets of Exponential-e’s business is propelling the company forward on its continued and rapid growth path.
Mukesh’s interest in technology extends outside of work. In his spare time he can often be found automating his home with everything from media entertainment to lighting.
Chris has over 15 years’ experience in the IT & telecommunications industry and has predominantly specialised in the networking and security technology areas.
Chris has worked in various roles which have included the consultation, design and implementation of Networks across a wide range of customers and carrier Networks.
Chris joined Exponential-e in 2004 and soon after deploying the first VPLS Network in the UK, continued to grow it and today it supports global coverage, with over 150 points of presence. In line with Exponential-e’s transition to a global IT services provider Chris is also now responsible for the Unified Communications and Cloud infrastructures and is focused on delivering a premium customer service for all Exponential-e clients.
Chris enjoys sport, particularly football and travelling. Chris is also a qualified FA level 1 coach and has previously coached and managed a football team.
John has over thirty two years experience in sales - encompassing the Advertising, Telecommunications and IT Managed Service sectors. John joined Exponential-e in 2010, and prior to this spent the previous 11 years of his career in transitional and leadership positions with managed services and telecommunication companies, including GX Networks, Pipex and Civica.
As Sales Director, John is responsible for building and driving the execution of the direct and indirect sales strategies - to support the transition of Exponential-e from a Connectivity provider to a world class IT and Cloud Managed services provider.
John's greatest strengths are his hands on approach, drive and leadership. He thrives on challenges, particularly those that expand the company’s growth. During his tenure at Exponential-e his team has delivered year on year sales growth. The customer experience is the up most important factor for John, and he strives to ensure that his team propose and deliver the best solutions to allow Exponential-e’s customers to achieve their goals and perform to the best of their ability.
Simon joined Exponential-e in 2006 and took the business from £6m p.a to £25m p.a as Director of Sales.
As Business and Partner Development Director, he is now responsible for Exponential-e’s portfolio of services, taking the company into the Cloud arena and developing the company's portfolio of strategic relationships to meet the changing market requirements.
Simon has extensive experience in the Communications Services industry having worked for companies such as NTL, Viatel and The Cloud.
Simon has three children and enjoys cycling and swimming outside of work. He gained his pilot’s licence at the age of 19.
Henry joined Exponential-e as Chief Financial Officer in 2017 and is a board member, reporting to CEO Lee Wade. Henry brings with him 23 years' experience, having worked at a number of organisations including Vauxhall Motors, Electrolux and most recently as Finance Director at Kelway.
Henry has extensive experience in managing complex financial operations for high growth businesses. With Exponential-e's ambitious growth plans over the coming years, his senior leadership experience will be invaluable at this pivotal time.
Sarah brings over 16 years of experience across Recruitment and HR Management and since her commencement in 2012 has seen Exponential-e grow from 210 to 485 employees.
As Group Director - Human Resources, she is responsible for leading HR Business Partnering, Learning and Development, Recruitment and HR Operations. Sarah commenced her career in Australia and upon arrival in the UK in 2009 she made the transition into the Technology sector.
Outside off the office you will find Sarah on Netball courts around Kingston and Surrey and in her spare time takes on the club captain duties at Claygate Netball Club.
Jonathan brings experience from all spectrums of the IT lifecycle from engineering, design & development, strategy, consulting, service delivery, transformation and sales.
His career spanning the last 17 years had been across multiple global system integrators such as Atos, Fujitsu and HP and for the past 10 years has been focussed around driving innovation to customers through the leverage of Cloud technology and services. His passion is helping customers harness new and emerging technologies and services to drive innovation within the business and be agile to respond to market change. At Exponential-e his core focus is supporting customers in transforming their IT services to enable the business to drive their digital transformation strategy, working with the teams across Exponential-e to drive innovative release of new services as well as strengthening Exponential-e’s Analyst, CIO and Partner community.
Amy has spent her whole professional career in customer-centric roles and her initiatives are at the forefront in leading Exponential-e’s customer first ethos.
She was responsible for building and expanding the Exponential-e Client Relations and Service Management teams; these teams provide a conduit between Exponential-e and our customers, and play the crucial role of ensuring we are constantly focussed on meeting and exceeding customer expectations. Amy’s ITIL team also govern customer-related incidents, changes and problems, using the ITIL Framework to give us live insight into our customers’ experiences with us, and ensuring we maintain our ISO2000:1 standard.
In addition, Amy leads our live ‘Voice of the Customer’ programme and is responsible for driving all key customer experience projects identified through this.
Afshin Attari holds an honours degree in Mechanical Engineering, a MBA gained from the Henley Management College and a MSc. in Business Telecommunications from UCL, London.
Afshin has held various senior positions within BT, its overseas joint ventures, O2 and KCOM. This has included spells in Engineering, Network Build, Business Management, Outsourcing, Sales / Marketing and Business Development.
Afshin has executive responsibility for managing and growing Exponential-e's Public Sector and Unified Platform Businesses encompassing Unified Communications and Contact Centre solutions.
He's SC Cleared and Gold Incident Command Trained, and was the Executive Forward Point during the 7 / 7 London bombings, and the Executive Lead in the Buncefield oil depot incident, at The Hertfordshire Oil Storage Terminal in Hemel Hempstead.
Aside from work Afshin is married with one daughter and a keen sportsman and overseas traveller.
David holds a Masters' degree in Telecommunications Engineering, an MBA and has over 15 years' experience in the telecommunications and IT industry.
As Director of Products and Commercial Management, David's key objective is driving revenue and margin growth. He is responsible for planning, launching and in-life management of Exponential-e's Products and Services portfolio, pricing strategies, and the commercial management of large contracts.
Joining Exponential-e more than 10 years ago, David has been instrumental in Exponential-e's evolution, expanding the portfolio from a connectivity provider to a managed ICT services provider, spanning Connectivity, Voice, Unified Communications, Cloud and Hosting, and Cyber Security Services.
Paul joined Exponential-e in June 2014 and currently oversees the day to day Operational Service Delivery including direct responsibility for the Provisioning, Projects and Programmes team. Prior to joining the company, Paul worked for several other technology and communications firms, beginning his career at BT working as a Programme Manager in BT's Global Services arm, transitioning to lead on key Major Programmes such as Defence, NHS and later on the early implementation of the 2012 Olympic delivery. From 2009-2014, Paul held several senior roles within Virgin Media Business, lastly heading up the UK Service Delivery team responsible for in excess of over 150 people across two sites in Hook and Peterborough.
Outside of work, Paul enjoys spending time with his family as well as watching rugby and attempting his first half marathon.
What we do
Exponential-e provides Cloud, SD-WAN networks, Unified Communications services, and cybersecurity prevention and remediation services delivered over our own high capacity, secure, super-fast business-only network. For more than 18 years, we have invested heavily in expanding our network reach whilst seamlessly integrating our resilient Cloud and Voice infrastructure. Our capabilities extend to world-class professional and managed IT Services. Today, we have more than 700 employees with the expertise and capabilities to deliver the business solutions and outcomes our clients require.
Technology and innovation drive our growth and are complemented by our world-leading customer service and support. Our Customer Served 1st programme (launched in October 2003) led us to develop our world-first ‘live NPS’ customer feedback programme. We are trusted by over 3,000 customers, with 96% reference-ability, click here for our ‘real-time’ live NPS score.
But as our customers will tell you, it's not just the innovation and the customer service excellence they value. They also value the Exponential-e integrity and ethos, as we act as their trusted partner, working with them to design and deliver their solutions on time and to budget. This is reinforced by the international management standards we work to. We are the only company in Europe that operates and commits to eight ISO international standards. As the British Standards Institute says, “Exponential-e is a truly world-class ICT services company”.
Ultimately, when it comes to your critical infrastructure, what you want from a partner is peace of mind as-a service. This is precisely what Exponential-e delivers.
When you engage Exponential-e as your IT Managed Service Provider, you enjoy a seamless, stress-free digital transformation journey, where every step is tailored to your long-term goals and the specific demands of your sector, helping drive new innovations and ongoing business growth.
To find out more, click here and tell us a bit about yourself to access a personalised brochure, setting out exactly how we can help you overcome your unique challenges.
Our Technology Partners
Amazon Web Services
Meet the growing need for Cloud with Amazon Web Services (AWS). Exponential-e is able to meet the strategic business needs of customers using an exciting set of integrated products and cloud technologies. Transform your platforms and applications, whether you are looking to extend your on-premises environment to AWS, or looking to fully migrate to the cloud. We will greatly enhance your networking capabilities, while our AWS partnership also gives us access to a rich range of partner benefits, including connectivity, training and support from AWS experts. Find out more.
AudioCodes is a leading vendor of advanced voice networking and media processing solutions for the digital workplace, used by large multinational enterprises and leading tier-1 operators around the world. AudioCodes enables Exponential-e to build and operate all-IP voice networks for unified communications, contact centres, and hosted business services, including Microsoft Teams solutions.
Cisco has led the industry in the development of IP-based networking technologies. Exponential-e enhances current solutions with Cisco technology connecting people, devices and networks to allow smooth transfer of information regardless of time, place or type of computer system - providing your bridge to possible. Our certified engineers work with the latest requirements to design and manage leading services. Whether routing, switching, data centre, security or collaboration solutions Cisco enables deeper network intelligence and visibility.
Citrix isn't just a VDI, it's a comprehensive end-user computing platform that empowers our solutions architects to tailor build the ideal solutions for our customers. It offers user and application services such as Virtual Desktop, Hosted Shared Desktop and much more.
Citrix supports a diverse array of endpoints, alongside easy to scale and bolt on services that can ultimately enable us and our customers to do more. Find out more.
With CTERA, Exponential-e is leading the digital transformation of enterprises to cloud-enabled file services. CTERA provides the only cyber-hardened and completely unified multi-cloud data management platform that allows enterprises to address the full continuum of global file services from the edge to the cloud infrastructure of their choice.
MicrosoftWorking with one of the leading technology companies in the world enables us to enhance our product offering and deploy innovative services to customers. The Exponential-e Network, and our other services, are further strengthened by the collaboration with Microsoft capabilities. Find out more.
NetApp is renowned for leadership in data storage systems and hybrid cloud. With NetApp’s all flash data-driven solutions, Exponential-e simplifies management of applications and data across cloud and on-premise environments to accelerate digital transformation. Together with NetApp, we empower global organisations to unleash the full potential of their data to for greater customer engagement, faster innovation, and efficient operations.
Organisations worldwide trust Palo Alto to maintain the reliability of networked systems. Palo Alto is committed to securing today’s complex IT environments, designed for the modern and digital age.
Working with a global leader for cybersecurity, we enable applications and prevent successful cyber breaches. We do this with a security platform that constantly evolves to stop the most sophisticated threats, with solutions from next generation firewalls to endpoint protection to complete cloud security. Find out more.
The global leader in Virtualisation, we use VMware to help us facilitate the delivery of our Virtualisation and Cloud-based services. VMware's approach accelerates the transition to Cloud computing while preserving existing investments and improving security and control. Find out more.
Zerto is rapidly becoming the standard for disaster recovery and business continuity in the modern data centre. The company's award-winning solution, Zerto Virtual Replication (ZVR), is the industry's first hypervisor-based, virtual aware, data replication software, offering simplicity and greatly reduced operational and maintenance costs compared to legacy array-based replication. Find out more.
Our History of Innovation
Extension of Our Capabilities
Teams Gateway Platform
Multi Vendor Global SD-WAN
Acquisition of Vysiion
Project delivery, edge to core technologies UK Field Engineering Team, 24 / 7 x 365 NOC, and Data Centre Services Team, Reactive and Proactive Tech Resolution Team
The SD-DP and DX Blueprint
Continuous Improvements to Our Service
Expansion to the ARK
Launch of DaaS & SD WAN
The Product Innovation Continues
Exponential-e Broadcasts Royal Wedding
High Capacity Core Network Upgrades
Launch of Bandwidth Management
Launch of Smart Internet
Launch of VPLS Network
Launch of own Private Cloud & Data Centre: Seamless Interoperability for Cloud and Network.
Intelligent Internet Algorithm
Internet over Ethernet