We help organisations digitally transform and grow with innovative IT, Cloud and Communications services
A superfast,
super-secure Network
With Layer 2 VPLS technology,
superfast SD-WAN and points of presence across the UK and internationally, our privately-owned, business-exclusive Network gives you maximum control, security and coverage - with minimum lag and downtime.
Connect your Business
An Industry-leading
Live Net Promoter Score
With round-the-clock support for more than 3,000 customers, we are committed to our role as a trusted technology partner and the highest standard of customer service, as reflected by our Net Promoter Score - live, and updated in real-time.
Find out more
A Cloud
for every customer
We offer a comprehensive suite of public, private, and hybrid Cloud services, all powered by our high-performance network and backed by our team of certified experts. Whether you're looking to migrate, modernise, or build new Cloud-native applications, we'll guide you through every step of your Cloud journey.
Upgrade to Cloud
Our Services
The technology beating at the heart of your business is undoubtedly fuelling your growth and sustaining your competitive advantage. What you don’t need is the complexity that comes with multiple service providers, multiple and varying service levels and a provider who says no. At Exponential-e, we strive to constantly exceed expectations in innovation and service. And we rarely say no.
Networking & Connectivity
With a high capacity core, our UK-wide, business-only Network has the reach to deliver Internet, Wide Area Networks and Connectivity to the whole of the UK.
Futureproof your network
Cloud & Data Centre Services
Our Cloud services are delivered over a high capacity Ethernet core Network. Alongside our own Private Cloud, we also offer Colocation, Disaster Recovery, Business Continuity, Data Centre Connectivity and Desktop-as-a-Service solutions.
Discover the Cloud
Cyber Security Services
To properly control your security and Network Infrastructure, you need to have 100% visibility on its performance and activity at all times. Our Cyber Security ecosystemmakes this level of control effortless.
Safeguard your organisation
Unified Communications
Communication services designed for businesses looking for enterprise-class collaboration. From Teams Direct Routing to enhanced SIP Trunking, and employee collaboration, our UC services are resilient and highly scalable.
Streamline Business Collaboration
Contact Centre as a Service (CCaaS) Solutions
Peace of Mind as a Service from Exponential-e We understand the importance of customer service, your brand, your reputation depends on it. That's why our Peace of Mind as a Service extends to the contact centre and beyond.
Transform Customer Experience
IT Services
Take the stress out of managing your infrastructure - let us become an extension of your IT team, allowing you to focus on your business goals. We ensure your services are available 24 / 7 x 365 for maximum business agility and an exceptional customer experience.
Partner with an IT ExpertOur commitment to delivering excellence
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
Trusted by
Teamwork & Technology Drive Innovation
with the UK's favourite coffee retailer
When you have a strong tender, but no guarantee the team you're meeting is the team you'll be working with, there's always a concern whether things will work as planned on launch day. But this was never an issue with Exponential-e. All the way through, I had complete confidence in the team we'd be working with.
Barry Firth IT / People Services Programme Manager, Costa.
Accreditations and Frameworks
Environmental Management
Certificate number: EMS 648194
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Energy Management
Certificate number: EMS 648194
Information Security Management
Certificate number: IS 545047
2017 Data Protection
Certificate number: PIMS 686040
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cloud Security
Certificate number: STAR 6073412
Service Management
Certificate number: ITMS 562540
ISO 27001
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
Environmental Management
Certificate: EMS 648194
Quality Management
Certificate: FS 545046
Cloud
Security
Certificate: STAR 6073412
2017 Data Protection
Certificate number: PIMS 686040
Energy Management
Certificate: EMS 648194
Information Security Management
Certificate: IS 545047
Business Continuity Management
Certificate: BCMS 6073420
Service Management
Certificate: ITMS 562540
ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
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GET IN TOUCH
Talk to one of our specialists
Connect with Exponential-e today and arrange a free consultation.
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office
Manchester Office
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