The rise of the
culture, technology & processes
Reflecting on the now, but planning for the future
Amid the backdrop of Covid-19, UK businesses have gone through major changes to maintain services to their customers. One of biggest shifts has been the closure of many offices, resulting in all employees working from home. In this report, our panel of experts reflect on how prepared businesses were to shift to a distributed workforce model and, as we move forward, what steps they need to take to ensure they minimise disruption, should another pandemic occur in the future.