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Philip Simpson
Cloud Company Data Retail Digital Transformation Customer Service Infrastructure Artificial Intelligence Big Data Hospitality

Balancing safety, security, and unforgettable welcomes in the Pub of the Future

blog-header-Balancing-safety-security-and-unforgettable-welcomes-in-the-Pub-of-the-Future

Like many longstanding institutions, Britain's world-renowned pubs are undergoing their own digital transformation journey, utilising leading-edge technologies to offer truly personalised experiences to patrons of all ages and backgrounds - from longstanding regulars visiting for their usual pint, to families looking for a meal, and young professionals working on the go. It's an exciting time for the sector as a whole, but at the same time, the drive for modernisation must not come at the expense of patrons' safety and enjoyment.

Tags:
retail connectivity digital transformation hospitality artificial intelligence
  1691 Hits
Exponential-e
Cloud Company Connectivity Data Digital Transformation SD-WAN Retail Remote Working Business strategy Internet of Things COVID-19 Customer Service Infrastructure Cyber Security Artificial Intelligence Big Data Network Hospitality

The pub of the future: the data-driven transformation of a great British institution

The pub of the future: the data-driven transformation of a great British institution

Like many fixtures of our lives, Britain's pubs were heavily impacted by COVID-19, with their familiar patrons unable to come in for a post-work drink, or meet with friends at the weekend. But while it was undoubtedly a difficult period for the industry as a whole, this great British institution did as it has always done, and adapted to suit its patrons' evolving requirements.

Tags:
retail connectivity digital transformation hospitality artificial intelligence
  2614 Hits
Our Customers
Hotels Case Studies

Carlson Rezidor Hotel Group

Carlson-Rezidor-Transforming-guest-experience-with-UKs-first-national-roll-out-of-high-speed-Internet

Transforming guest experience with UK's first national roll-out of high-speed Internet. Service improved with Internet connection speeds of up to 100 Mbps

About Carlson Rezidor Hotel Group

The Rezidor Hotel Group is one of the fastest growing hotel companies worldwide and a member of the Carlson Rezidor Hotel Group, one of the world's ten largest hotel groups.

Rezidor features a portfolio of more than 435 hotels in operation and under development with over 95,000 rooms in 71 countries.

The decision to use Exponential-e's technology across our UK operations was the result of a stringent tender process. Ultimately its ability to provide us with a wholly owned, 100GigE core Network as well as its understanding of designing a solution which is as important to our brand as the quality of beds, made it the stand out candidate. In today's world, where highly complex software-as-a-service applications plays a vital role in the day to day running of our hotels, having a resilient Internet connection to support them is vital to our ongoing success

Chris Webb - Regional Purchasing Manager

Download hotels booklet


A comprehensive overview of digital transformation for the entire Hospitality & Leisure sector

01  Maintaining the human touch while offering stress-free, contactless stays, from booking to checkout.

02  Accessing new revenue streams through sophisticated data analytics and tailored, omnichannel marketing.

03  Delivering exceptional experiences that turn one-off guests into loyal, repeat customers and help drive brand visibility.

Click to read Exponential-e & Hospitality
Tags:
Networks Internet Speed Internet connection hospitality
  9132 Hits
Our Customers
Arts Case Studies

The Barbican Centre

The-Barbican-Centre-A-Connectivity-solution-suitable-for-corporate-guests

A connectivity solution suitable for corporate guests.

About The Barbican Centre

The Barbican Centre (The Barbican) is one of the world's leading arts centres, founded and run by the City of London Corporation. It encompasses dance, film, music, theatre, visual arts and creative learning who work together in creating the model of tomorrow's international arts and learning centre.

The architecturally renowned Centre, now Grade II listed, opened in 1982 and comprises the 1,949 seat Barbican Hall, the 1,166-seat Barbican Theatre, the Pit theatre, a 286 seat cinema, the Barbican Art Gallery, a second gallery The Curve, foyers and public spaces, a library, Lakeside Terrace, roof-top tropical conservatory, conference facilities and three restaurants.

Solution 

After comparing a number of solution providers rigorously, Exponential-e was chosen to deploy a 100Mbps fibre Internet connection. The deciding factors were Exponential-e's professional and responsive approach in designing a solution, its expertise in fibre-based network solutions and experience in the Leisure and Hospitality sector.

Exponential-e provided The Barbican with a significant increase in bandwidth. The additional bandwidth immediately addressed usability issues experienced by Internet users. The extra capacity also provided The Barbican with the scalability needed to create a dedicated WiFi zone for visitors.

The Internet connection provided by Exponential-e enabled The Barbican to deliver multiple services over one connection by splitting VLANs. This meant The Barbican could set and change the bandwidth dedicated to specific services with a few simple keystrokes. This additional flexibility meant that key services such as WiFi or booking services no longer compete for bandwidth. The simplicity in making changes to this service also means that The Barbican is able to provide corporate clients with their own dedicated Internet access to support their events.

Solution benefits

  • Today, The Barbican has state-of-the-art fibre Internet connectivity - matching the world-class concert and meetings facilities. The additional bandwidth has improved the day-to-day performance of Internet based services such as WiFi and ticketing applications. The capability to split multiple services across one connection has given The Barbican the flexibility to not only guarantee the bandwidth provided by business-critical applications, but also to offer dedicated Internet services to clients interested in using The Barbican facilities. The failover connection provides venue with additional resiliency and minimises the risk of network outages.
  • Upgraded from a 2Mbps copper-based Internet services to a 100Mbps fibre-based Internet line.
  • Extra resilience mitigating the risk of network downtime.
  • Increased scalability and flexibility.
  • Ability to offer dedicated bandwidth to third parties.

Download case study

 Challenges

The Barbican was looking to maintain its position as a world-class venue in a very competitive marketplace. In order to broaden its appeal to corporate clients, The Barbican implemented a £14.1m refurbishment of its conference facilities.

In line with these improvements, The Barbican decided to upgrade its existing 2Mbps copper-based Internet connection, which was being used to capacity. This was having an adverse effect on the speed of web-based services. Applications such as ticketing systems, internal e-mail and WiFi services slowed down as they competed for bandwidth. The Barbican's existing 2Mbps connection also meant there was limited bandwidth capacity to support the growing demand for Internet access at corporate events, conferences and seminars held at The Barbican.

The Barbican decided to upgrade from its copper-based Internet service to a 100Mbps fibre-based Internet connection. A robust failover option would also be installed to provide additional resiliency for Internet services. The additional bandwidth would allow The Barbican to address the immediate issue of slow speeds suffered by Internet users, provide Internet access to corporate clients in keeping with The Barbican's world-class reputation and improve the resiliency of Internet services.

In addition, the project team faced the challenge of adopting a new set of IP addresses. A knock-on effect of this would be the need to re-configure firewalls and make network address translation (NAT) changes. The project team would have to undertake an overnight migration to minimise disruption to visitor services during business hours.

Exponential-e impressed us with its professionalism and know-how in designing a solution to meet our needs. The solution was more cost-effective than the alternatives and was delivered by an expert project team.

Dominic Smith The Barbican.
Tags:
connectivity Network Internet hospitality
  4504 Hits
Press Releases
Company Press Releases 2020

Exponential‐e joins forces with at‐visions to become hospitality’s one‐stop digital shop

Exponential‐e joins forces with at‐visions to become hospitality’s one‐stop digital shop

Organisations partner to deliver enhanced connectivity and seamless services for Europe's leading hospitality venues.

Exponential-e has partnered with at‐visions, the specialist global provider of Guest‐Facing Technology for the hospitality and leisure industry, to form the one‐stop shop for all hospitality technology requirements under a single, fully managed, service umbrella.

Tags:
hospitality Hospitality & Leisure at-visions WiFi LAN
  3617 Hits
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