Disaster Recovery as a Service (DRaaS)
Near-zero downtime, powered by Zerto and fully managed by UK experts.
Exponential-e’s DRaaS is a fully managed, cloud-based disaster recovery solution designed to keep your critical systems available when disruption hits. Powered by Zerto, it delivers rapid recovery (near-zero RPO / RTO) with automated failover / failback, so you can protect revenue, reputation, and customer trust.
And because we manage the end-to-end service, you get proven processes, 24 / 7 UK support, and a recovery plan you can rely on.
Start Your Cloud Journey
CLOUD LANDSCAPE
What is powering the need
for DRaaS?
- Downtime is getting more expensive - and more common across complex, interconnected IT estates. Uptime Institute reporting shows a material portion of significant outages now exceed $100,000, with a meaningful share costing $1m+.
- At the same time, ransomware and extortion attacks continue to rise globally, with reports showing a sharp increase in claimed ransomware victims through 2025.
(Source: Veeam)





Why choose Exponential-e for Disaster Recovery?
Proven recovery expertise in real ransomware incidents - We’ve helped organisations restore services and data after major attacks, supported by our dedicated Ransomware Remediation capability.
20+ years of networking and security experience - Deep infrastructure and cyber heritage means your recovery plan is built on resilient architecture - not assumptions.
Replication engineered for operational continuity - Our DRaaS is designed to minimise impact on production while keeping recovery capabilities ready and testable, so resilience doesn’t slow the business.
Hardened recovery with immutability and strong RTO / RPO targets - Protect recovery points from tampering and achieve low data-loss exposure with fast, predictable recovery outcomes.
And because customer experience is central to how we operate - our real-time NPS and service promise ensure you get consistently high support when it matters most.
Zerto-powered Disaster Recovery
Exponential-e's DRaaS is powered by Zerto's industry-leading disaster recovery platform, offering a range of advanced features, including:
Software-Defined Replication
Replicate data at the hypervisor level, ensuring no impact on production workloads and minimising the risk of data loss.
Journal-Based Recovery
Roll back to any point in time within the configured journal, enabling granular recovery and minimising data loss.
Multi-Site Replication
Replicate data to multiple locations for added redundancy and protection against regional outages.
Hybrid Cloud Mobility
Easily migrate workloads between on-premises and Cloud environments, providing flexibility and agility for your IT infrastructure

Disaster Recovery as a Service
by Exponential-e
An end-to-end Disaster Recovery solution, managed by Exponential-e
Near-Zero RPO & RTO
Achieve industry-leading Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs) with automated failover and failback processes, ensuring minimal data loss and rapid recovery.
Layer 2 Network Connectivity
Leverage our high-performance, private network for secure and efficient replication of your data to our virtual data centres, guaranteeing optimal service levels and minimal disruption to end-users.
Comprehensive Protection
Safeguard your entire IT environment, including physical and virtual servers, applications, and data, with our customisable replication options and Virtual Protection Groups (VPGs).
Automated Disaster Recovery Orchestration
Simplify disaster recovery management with automated orchestration of failover, failback, and testing processes, reducing manual intervention and minimising human error.
Continuous Data Protection
Ensure data integrity and availability with real-time, continuous replication of your critical data, minimising the risk of data loss during a disaster event.
Scalable Cloud Infrastructure
Eliminate the need for expensive on-premises hardware and leverage the flexibility and scalability of our Cloud-based solution, paying only for the resources you use during DR events.
24 / 7 UK Service Desk
Access our dedicated team of experts around the clock for proactive support and guidance throughout the disaster recovery process.
Regular Testing and Validation
Validate the effectiveness of your DR plan with regular testing in an isolated sandbox environment, ensuring confidence in your ability to recover from any disruption.
Get Started with DRaaS from Exponential-e
Calculate Your Downtime Cost - Use our Downtime Calculator to assess the potential financial impact of a disaster on your business.
Schedule a Demo - Experience the power and simplicity of our DRaaS solution firsthand with a personalised demonstration.
Request a Consultation - Partner with our experts to assess your current DR strategy and develop a tailored plan to meet your specific needs.
Our Cloud Technology Partners
Teamwork & Technology Drive Innovation
with the UK's favourite coffee retailer
When you have a strong tender, but no guarantee the team you're meeting is the team you'll be working with, there's always a concern whether things will work as planned on launch day. But this was never an issue with Exponential-e. All the way through, I had complete confidence in the team we'd be working with.
Barry Firth IT / People Services Programme Manager, Costa.
Accreditations
Environmental Management
Certificate number: FS 545046
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.

Energy Management
Certificate number: ENMS 643352
Privacy Information Management System
Certificate number: IS 545047
Information Security Management
Certificate number: IS 545047
Cloud Security
Certificate number: STAR 607341
Service Management
Certificate number: ITMS 562540
Security Controls for Cloud Services
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.

The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.

ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.

The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.

PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.

Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
RESOURCES
More Insights
FAQs
Our DRaaS solution seamlessly integrates with your existing environment, whether it's on-premises or Cloud-based. We leverage Layer 2 network connectivity to establish a secure and efficient connection between your infrastructure and our virtual data centres, minimising disruption to your operations.
Absolutely! Our solution is hybrid Cloud-ready, allowing seamless integration with major public Cloud providers for a truly flexible IT environment.
GET IN TOUCH
Protect your business now
Protect your business from the devastating consequences of data loss and downtime with Exponential-e's Disaster Recovery as a Service. Contact us today to learn more and ensure your critical IT infrastructure is always prepared for the worst.
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office
Manchester Office
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