The programme has lots of moving parts, and a lot of key users and stakeholders - all with unique needs and ways of working. ARP needed a team, processes, and technologies which could be used to create a common service, capable of integrating with each Ambulance Trust and user organisation.

Boosting efficiency, reducing costs, saving lives
The Exponential-e Group - including Exponential-e and Vysiion, is a trusted, longstanding technology partner to multiple Emergency Services providers, essential service organisations, and public safety bodies, including the Ambulance Radio Programme (ARP), the Networked Fire Services Partnership, and the Home Office's Emergency Services Network User Services Programme.
Delivering sovereign Cloud platforms, ESN- and HSCN-ready connectivity, secure data centre solutions, and next-generation cyber security services, we enable real-time communications and data sharing, empowering diverse operational teams to act faster, securely share intelligence, and protect the communities they serve.
How Do We Keep Emergency Communications Operational?
Blue Light organisations depend on technology that remains available, secure and interoperable across control rooms, frontline teams, regional operations and partner agencies.
Upgrade Fragmented Legacy Systems.
Centralise Critical Platforms and Operations.
Connect the Control Room and the Frontline.
Maximise Supply Chain Control and Visibility.
Identify and Secure Potential Vulnerabilities.
Enable Seamless Cross-Agency Collaboration.
Unleashing the Full Potential of Police Data.
Fulfilling Policing Vision 2030 goals to unleash the full potential of police data, from surveillance, to monitoring, investigation, and analysis, building trust in our forces through innovation and strategic foresight.
Establishing Centralised, HSCN-Ready Systems.
Establishing centralised, HSCN-ready systems that optimise response times, streamline communications, and reduce costs, maximising the number of lives saved - all in line with ESN goals.
Optimising Connections Across Critical Response.
Optimising connections between agencies, control rooms, and frontline responders to minimise response times with the highest standards of security and resilience across all critical systems.
Resilience When Every Second Matters.
Straightforward answers to two of the most important resilience questions for emergency service technology environments.
Our Ransomware Defender solution was created specifically for scenarios where even the smallest periods of downtime are unacceptable, ensuring critical data and infrastructure can be restored as quickly as possible in the event of a security breach via immutable backups and leading-edge air-gapping technology.
In addition to our Ransomware Defender solution for disaster recovery and business continuity, we continue to develop our cyber security ecosystem in response to the latest threat intelligence and current best practice.
We also designed our self-owned network and presence in data centres across the country with the highest standards of redundancy in mind. Everything is proactively monitored by our own UK-based CSOC, and we are regularly audited as part of key cyber security frameworks, as are our network technology partners, enabling a proactive approach to identifying and securing potential attack vectors.
Our Commitment to Delivering Excellence.
Independent Standards. Embedded Into Everything We Deliver.
Our independently audited accreditations provide assurance across environmental management, energy efficiency, quality, security, service management, resilience and Cloud security.
ISO 14001
Environmental Management
ISO 14001
Environmental Management
Independent assurance supporting Exponential-e’s standards-driven approach to service delivery.
ISO 9001
Quality Management
ISO 9001
Quality Management
Independent assurance supporting Exponential-e’s standards-driven approach to service delivery.
ISO 22301
Business Continuity Management
ISO 22301
Business Continuity Management
Independent assurance supporting Exponential-e’s standards-driven approach to service delivery.
ISO 50001
Energy Management
ISO 50001
Energy Management
Independent assurance supporting Exponential-e’s standards-driven approach to service delivery.
ISO/IEC 27701
Privacy Information Management System
ISO/IEC 27701
Privacy Information Management System
Independent assurance supporting Exponential-e’s standards-driven approach to service delivery.
ISO/IEC 27001
Information Security Management
ISO/IEC 27001
Information Security Management
Independent assurance supporting Exponential-e’s standards-driven approach to service delivery.
CSA STAR
Cloud Security
CSA STAR
Cloud Security
Independent assurance supporting Exponential-e’s standards-driven approach to service delivery.
ISO/IEC 20000-1
Service Management
ISO/IEC 20000-1
Service Management
Independent assurance supporting Exponential-e’s standards-driven approach to service delivery.
ISO 27017
Security Controls for Cloud Services
ISO 27017
Security Controls for Cloud Services
Independent assurance supporting Exponential-e’s standards-driven approach to service delivery.
How Do We Support Blue Light Organisations?
Explore real-world examples of how the Exponential-e Group supports emergency service organisations with resilient connectivity, centralised platforms, critical communications and hands-on operational support.

Keeping Emergency Services Connected.
Resilient, always-on infrastructure supporting critical communications and ambulance services nationwide.

Keeping Control and Dispatch Connected.
Highly secure, resilient connectivity linking control rooms, back-up control rooms and data centre environments to support critical Control and Dispatch operations.

Supporting the Next Generation of Blue Light Communications.
Supporting the Home Office's Emergency Services Network User Services Programme and the secure, highly available communications foundations required by frontline responders.
Intelligence for an Evolving Blue Light Landscape.
Explore the latest thinking on Emergency Services Network transformation, resilient connectivity, cyber security, operational continuity, data sharing and the technologies shaping the future of UK emergency response.

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