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Maintaining operational resilience in a changing Finance sector

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The Finance sector has always been one of the most dynamic, rapidly evolving industries, and this shows no signs of changing any time soon. But while shifts in the landscape may well open new opportunities, they will also come with new challenges, and it is the organisations who are ready and able to face these head-on who will continue to thrive in the years ahead.

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Balancing safety, security, and unforgettable welcomes in the Pub of the Future

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Like many longstanding institutions, Britain's world-renowned pubs are undergoing their own digital transformation journey, utilising leading-edge technologies to offer truly personalised experiences to patrons of all ages and backgrounds - from longstanding regulars visiting for their usual pint, to families looking for a meal, and young professionals working on the go. It's an exciting time for the sector as a whole, but at the same time, the drive for modernisation must not come at the expense of patrons' safety and enjoyment.

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Retail 4.0: How technology is driving the move from products to experiences

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For a number of years now, the evolution of the Retail sector has typically been positioned as brick-and-mortar shops - including many longstanding fixtures of UK highstreets - fighting a losing battle against online retailers, such as the seemingly monolithic Amazon. However, the reality of the situation is not quite so clear cut…
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From routine surveillance to transformational service quality: Why retailers are embracing the next generation of integrated CCTV

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For many years, retailers' CCTV systems and IT infrastructure have operated in relative isolation, competing for space and resources whilst never utilising the full potential of their combined power. The good news is that next-generation IT infrastructure is increasingly bridging this gap, in order to reduce costs, simplify infrastructure, and allow retailers to access a range of actionable data streams through AI and analytics.
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Why SASE is so important in the new, data-driven retail landscape

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With fundamental shifts in consumer behaviour, changing economic conditions, and a rapidly evolving regulatory environment, it's a challenging but exciting time for the UK's retail sector, and technology has a key role to play. In particular, advances in IT and networking solutions are empowering retailers to enhance their operational efficiency, improve the customer experience, and retain their competitive edge in an increasingly online and interconnected world.

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The pub of the future: the data-driven transformation of a great British institution

The pub of the future: the data-driven transformation of a great British institution

Like many fixtures of our lives, Britain's pubs were heavily impacted by COVID-19, with their familiar patrons unable to come in for a post-work drink, or meet with friends at the weekend. But while it was undoubtedly a difficult period for the industry as a whole, this great British institution did as it has always done, and adapted to suit its patrons' evolving requirements.

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AI in the Contact Centre: People, Bots, and the New Customer Experience

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In the space of just a few short years, Artificial Intelligence (AI) has gone from being a somewhat niche field, to front and centre in the public consciousness. With the rise of ChatGPT and similar platforms, there is much speculation about where this technology is heading, and what its impact will be on our personal and professional lives. Indeed, organisations across numerous sectors are already exploring the different ways it can be utilised to reduce costs, optimise efficiency, and improve service quality.

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Choosing the right Object Storage solution for your unstructured data

With research from the IDC estimating that 80% of the data created by 2025 will be unstructured [1], businesses need to ensure they have an affordable storage solution for such high volumes of data. A simple, cost-effective solution that businesses can utilise to this effect is Cloud Object Storage, which stores petabytes of data in the Cloud as 'objects'.

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Re-connecting society – improving prosperity, sustainability, and wellbeing through local connectivity infrastructure partnerships

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Policymakers have now recognised that world-class digital connectivity and fast internet connections are as essential to the future of the society now as ports, railways, airports, and highways were throughout the last two centuries. Those systems transformed the way people lived and worked, irrevocably changing human conceptions of distance, speed, and time.

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The Pillars of Connected Construction

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Achieving successful digital transformation across the Architecture, Engineering and Construction Sector.  

New technologies are transforming every aspect of how projects are brought from conception to completion across the AEC sector. As a result, numerous leaders across the sector are accelerating their digital transformation plans, embracing the Cloud, AI, big data, and IoT in order to both overcome their immediate challenges and bring their long-term business goals closer.

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Cultivating a new breed of cyber security for the new shopping experience

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Retailers - be they small local shops, online sellers, or top global brands - generate, transfer, and store more data than ever before, ranging from customer data (both online and in-store, as we have considered in previous articles), to supply chain and asset tracking data. Whether it's shopping online or utilising in-store apps to access the latest savings and special offers, the way customers shop has fundamentally changed forever, with the data they generate online and in person allowing retailers to build up unique personas that drive truly bespoke experiences.

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The Retail sector is fundamentally changing, and technology has a critical role to play

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The past decade has been a challenging one for the Retail sector, to say the least. Much has already been written about the impact of online shopping and streaming services on the high street, and the rise of COVID-19 and recent supply chain disruptions have only compounded the challenges facing even the most established brick-and-mortar retailers.
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Legal firms who do not embrace cloud technology solutions and leading-edge cyber security will risk their reputations in the months ahead

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In light of numerous dramatic shifts in the geopolitical landscape in recent months, this blog has reiterated the need for organisations across all sectors to strengthen and - if necessary - reconsider their cyber security postures, in order to prepare for the anticipated attacks by global bad actors. The legal sector is no exception, particularly as these attacks are anticipated to specifically target the most high-value data.

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Sustainability and social responsibility in the AEC sector

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Adopting a more sustainable, environmentally friendly approach to projects is a critical priority for the UK's AEC sector, both due to the launch of manifestos such as Architects Declare and Construction Declares, and growing recognition of the BREEAM standard - which set out clear sustainability goals for the sector - and growing environmental awareness amongst both businesses and the general public.
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Retail 4.0: Envisioning a new era of sustainable shopping

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When it comes to building brand loyalty, customers increasingly expect the retailers they shop from - whether that's online, in person, or via click-and-collect - to demonstrate tangible efforts to operate in an ethical, sustainable, and environmentally friendly manner in everything they do.

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Technology Led Construction – The Expert Opinion: Interview with Aarni Heiskanen

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I spoke to a globally recognised thought leader on the role of technology and innovation in the Construction industry. Aarni Heiskanen shares his thoughts and vision with me, which are no doubt helping to shape the construction landscape today and more importantly, the future.

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Digitisation is already transforming all Transport and Logistics segments and is expected to be the most impactful trend over the coming years, reshaping entire businesses.

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In the face of globalisation, digitisation, and the entirely new business models that have followed the emergence of new and innovative services, the need for rapid change is being defined and set by customers and their expectations.

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Beyond boundaries: what Darwin and Xerox can teach businesses about limitless innovation

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When it comes to business strategy, nothing is certain except change. Darwinism – otherwise known as “survival of the fittest”, rather than merely the biggest – is as prevalent in the business world as in nature. Rather than the biggest businesses, only the most adaptable survive; as ever, history tells us as much.

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The bottom line: the financial & operational benefits of complete Cloud estate visibility

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In our last blog, Jonathan Bridges talked about how Exponential-e’s Cloud Management Platform (CMP) could simplify your Cloud estate by providing a single-pane-of-glass view of different Cloud environments.

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Cyber security expertise and the global skills gap

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securityBy 2019, 1 to 2 million roles within cyber security will be unfulfilled. That's a figure that should strike fear into the heart of even the mo...

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