Forget the hype: here’s 3 ways you can actually save money with SD-WAN

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Saving money with SD-WAN (part two)

"SD-WAN is an exciting, transformative technology that can do a lot of amazing things for your business – but it needs to be used correctly."

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Why a people-first, technology-second approach is vital for powering the recruitment industry

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In many ways, thanks to technology, it has never been easier to connect people. For the recruitment industry, this is particularly pertinent, as meaningful connections are precisely the foundations on which the industry is built. After all, people don’t trust companies - they trust other people. In our digital age, however, the industry faces a host of technology-based challenges.

By nature, recruiters always strive for effective communication; in a world where it’s so easy to hide behind a screen, they understand the need for a personal touch and taking the time to meet face-to-face. However, the very technology that now connects us is also in some ways to blame for our workforce seeming more disparate than ever.

For example, candidates often might not work near a recruiter’s office - indeed, they might be an ocean away - so video interviews have become increasingly popular over coffee-conversations.

Unfortunately, these are easily scuppered by poor connectivity, as offices within the sector tend not to have particularly complex IT environments. This means that recruiters find themselves stuck with legacy landline phones, turning instead to FaceTime on their iPhones to conduct interviews.

Problems also arise when it comes to communicating with clients. Customer service is key, but it can be difficult to deliver when the internet speed is too poor to handle Google Hangouts. For an industry that trades on professionalism, a crackling line can cause untold embarrassment. What’s more, the common practice of sharing files insecurely through shadow IT can cause all sorts of compliance issues. To recap, shadow IT describes IT solutions used within an organisation without the approval, or even the knowledge, of IT decision-makers; in our post-GDPR world, it’s easy to imagine the ramifications of its use if left unchecked.

With the UK recruitment industry growing rapidly yet recruiters simultaneously struggling with the quality of hire and talent scarcities, it’s clear that recruitment firms must maximise productivity and efficiency of its people and operations in order to remain competitive. This is where the value of Unified Communications and telephony service, underpinned by a robust and reliable network, becomes most apparent. Equipped with these tools, recruiters can carve out new ways to communicate with candidates and clients alike, future-proofing their business in the process.

This is especially important when considering how the recruitment industry is a barometer for the global economy; when there’s a slowdown in recruitment, there’s a slowdown coming in the relevant sector. As such, a people-first approach with technology at its core – one that promotes the importance of effective human interactions while harnessing the power of technology – is vital not only for the recruitment industry but also companies across all sectors throughout the world. With the right IT support network in place to facilitate this, siloed technologies no longer need to get in the way and prevent recruiters from doing the job they do best: bringing people together through unparalleled professionalism.

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The bottom line: the financial & operational benefits of complete Cloud estate visibility

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In our last blog, Jonathan Bridges talked about how Exponential-e’s Cloud Management Platform (CMP) could simplify your Cloud estate by providing a single-pane-of-glass view of different Cloud environments.

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Busting the #1 myth about SD-WAN

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Saving money with SD-WAN (part one)

Software Defined WAN, or SD-WAN for short, is the new big thing in business networking. Everybody’s talking about SD-WAN, and about what it can do for businesses.

Well, there’s no doubt that SD-WAN can do a lot for your business; in fact, we’ll be talking about exactly that in part 2 of this 3 part blog series. But before we do that, we need to talk about what SD-WAN can’t do.

Right now there’s a popular misconception among businesses concerning SD-WAN – a misconception fed and sustained by headlines and marketing hype - that could lead them to take damaging shortcuts in incorporating SD-WAN into their business.

The Myth: SD-WAN is a magic box: just plug it in and you’ll save money!

 

As with many myths, there’s an element of truth to this one. SD-WAN can save you money – just not in the way you might have been misled to believe.

SD-WAN is a technology with great potential. It allows you to monitor and manage network performance, for example, while you can use it to centrally control policies and prioritise applications - and that’s just for starters. What SD-WAN isn’t is an adequate replacement for good networking in of itself.

But here’s the thing: private, business-grade WAN/MPLS is expensive (or at least is perceived to be). And – since the headline on the typical SD-WAN article will be something like: ‘Save 40% on your networking with SD-WAN!’ – SD-WAN is perceived as cheap.

It’s no wonder that for SMEs, the ‘SD-WAN is a magic box!’ myth is an attractive one, since – unlike larger enterprises with resources to burn – SMEs are less inclined (and able) to pay for full SD-WAN integration.

‘Save money!’

... that's an attractive prospect for any organisation. However, while large enterprises can afford to fully integrate SD-WAN with their network infrastructure, SMEs are easily tempted by the myth. No big surprise, either, that some SD-WAN vendors are telling these SMEs not to waste money on an expensive MPLS when you can get something just as good by buying a cheap broadband connection and plugging it into an SD-WAN box.

Sounds too good to be true, doesn’t it? Bingo!

Here’s why…

There are no shortcuts: consumer vs business internet

Think about your broadband router at home. Silently running in the hallway, green signal-light flashing inconspicuously. Seems fairly harmless, doesn’t it? You basically forget it’s even there.

 

Most of the time, it will run fine; the lights will remain green. Sometimes, it will slow-down, or even stop working. This happens maybe once or twice a week. You don’t ring up your service provider because it’s unlikely to cause too much damage.

But imagine that humble, harmless home router sitting, not just in your business but at the centre of your business. Suddenly, seeing a light go red instead of green will send a shiver down your spine. A drop in speed now has real financial repercussions. And an outage? Even worse.

And then there’s security…

 

Obviously, businesses need the internet. But do they need consumer internet - even if it’s being managed through an SD-WAN box? The answer is NO.

Business-grade internet: the price is right

If plugging the internet into SD-WAN really did make consumer-internet as secure as business-internet, business-internet would become obsolete. This isn’t going to happen, however: a pseudo-MPLS service running on the Internet will never be able to replace a good network.

Yes, it’s true - business-grade internet is expensive. But it’s expensive for a reason. Unlike consumer-internet, it’s fully managed, with SLAs in place to ensure against latency and packet loss, and underpinned (if you pick the right service provider) by intelligently designed networking using nothing but the best technology.

SD-WAN can compensate for some of these shortfalls, but not entirely – or even adequately.

Will you save money in the short term by opting for an SD-WAN box over a business-network with an underlying physical bearing? Sure. But in the long term, going for the cheaper option might end up costing you a lot more.

So, how do you really save money with SD-WAN?

When you truly understand what SD-WAN is (i.e. not a magic box), you can save money in the long term, too. At Exponential-e, our approach to SD-WAN is to take good, solid network underpinnings and insert SD-WAN into them, using the technology intelligently in order to make networks more efficient – which saves money and boosts revenue.

I’ll demonstrate some of the ways we might use SD-WAN to improve a network in the next blog in our series. In the third part, we’ll look at some real-world instances of SD-WAN being applied intelligently to networks.

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Cloud control: the perils of running a multi-cloud environment

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​The key ingredient for any organisation looking to drive digital transformation is Cloud. Actually, scratch that: it is Clouds. But how do you manage multiple Clouds without getting bogged down by digital paperwork?
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Multi-cloud and security challenges

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76% of organisations are implementing the cloud or already operating in it. And no wonder: Cloud can do great things for your organisation. It can provide increased data storage capacity, improved business continuity, and potential cost reduction. However, using the cloud brings significant security risks with it, including data loss and threats to data privacy.
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