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Unified Communications Platform

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Communicate. Collaborate. Innovate. All on one platform.

Our enterprise Unified Communications as a Service (UCaaS) solutions bring together technologies from market-leading vendors, delivering intuitive, integrated communications that facilitate collaboration and drive productivity.

Click to find out more about our Microsoft Teams Calling solution - Maximise employee productivity anytime, anywhere and across any device.
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Broadsoft
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What can
Exponential-e’s Unified Communications solutions do for you?

01

Cut costs, boost efficiency - Simplify and streamline your communications, slashing complexity and cost in one stroke. With your communications in the cloud, scaling-up your infrastructure will be easier and cheaper.

02

Empower collaboration, enable talent - With any device, anytime, anywhere communications, your workforce can work remotely, flexibly - whatever works. Recruit the best talent at your disposal, regardless of location - easy, efficient collaboration drives creativity and informs better business decisions.

03

Get closer to your customers - Harness customer insight to build deeper relationships with your customers and win attention and loyalty in a competitive marketplace.

04

Integrate AI into your business - AI isn’t the future: it’s already here, and it’s giving businesses a winning edge. Exponential-e’s comprehensive portfolio of Unified Communications solutions provides a robust foundation for taking full advantage of the possibilities offered by AI.

A managed Unified Communications platform
opens the door to next-gen collaboration

In a business world of increasing flexibility and mobility, you need to ensure your workforce can collaborate, wherever they are and whatever device they’re using. Our Cloud-based managed UCaaS solutions enable you to harness the power of next-gen collaboration tools without overburdening your IT team - or overshooting your IT spend.

With Exponential-e’s cutting-edge portfolio of Unified Communications solutions, you can give your customers a fully integrated digital experience without straining your IT resources or spend.

If you’d like to find out more information, get in touch and will get right back to you.

Cisco UCC

Cisco UCC

Best-of-breed collaboration, fully managed and supported by Exponential-e for a simple, end-to-end solution.

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Our Unified Communications solutions

Contact Centre as a Service - Enable an integrated customer experience and generate customer loyalty with our Cloud-based, Omni-channel solution, providing enhanced agility.

Contact Centre

Enable an integrated customer experience and generate customer loyalty with our Cloud-based, omni-channel solution, providing enhanced agility.

Collaboration as a Service - Powerful collaboration tools for productive, multi-media communications to fit your style of working, no matter where you are.

Collaboration (UCaaS)

Powerful collaboration tools for productive, multi-media communications to fit your style of working, no matter where you are.

SIP Trunking: Voice services with increased quality and reduced cost

SIP Trunking

Converge voice and data over a single connection with our SIP Trunking service that offers enhanced features, flexibility and future-proofing.

Why Exponential-e for Unified Communications?

Over 10 years of experience

As a leader amongst UK Unified Communications providers, our deep expertise enables us to mitigate business risks throughout your digital transformation. In-house UCC migration experts manage your transition from design through to delivery, providing you with what we call Peace of Mind as-a-Service.

A market-leading UC platform

We continually invest in our purpose-built Unified Communications platform to give you the best user experience possible, provide you with non-stop access to your everyday applications and critical services, and deliver tangible ROI.

Platinum Customer Support

Our proactive Fault, Find and Fix support service operates 24 / 7 x 365 from our UK-based Service Desk to give you round-the-clock access to specialist engineers. Our customer service is second-to-none; that’s why we have the highest retention rate and leading NPS score in our industry.

Working to the highest standards

Exponential-e has achieved 9 ISO standards from the British Standards Institute for our dedication to consistent best practice. We continually undergo rigorous monitoring to maintain these standards, ensuring our customers receive the best service in the industry.

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Unified Communications as-a-Service Collaboration Suite

Whether you're looking to provide flexible working to attract and retain the best talent, or to use technology to drive efficiencies and productivity, we build world-class Unified Communications solutions around your business objectives.

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Best-of-breed solutions for businesses of all sizes
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Designed, deployed and managed by our in-house experts
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On-premise, Hybrid, or Cloud-based services
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One bill and one point of contact

Communicate. Collaborate. Innovate. All on one platform.

Our enterprise Unified Communications as a Service (UCaaS) solutions bring together technologies from market-leading vendors, delivering intuitive, integrated communications that facilitate collaboration and drive productivity.

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Our Vendors

We partner with market-leading vendors to deliver all-in-one solutions, combining your preferred applications and critical services on a single platform - owned and managed by us. This allows in-house, specialist engineers to manage all services across your estate from our UK Service Desk, offering you the flexibility and support to run your business how you choose to - while enjoying peace of mind.

Microsoft Teams Calling as a Service - Maximise employee productivity anytime, anywhere and across any device - click to find out more.
Cisco
Broadsoft
Polycom
Exponential-e: Best Cloud Communications Provider at the 2020 UC Awards

Best Cloud Communications Provider

at the 2020 UC Awards

Exponential-e was awarded Best Cloud Communications Provider at the 2020 UC Awards for our work ensuring healthcare organisations across South-East London could continue providing a high standard of care in the midst of COVID-19.

This exclusive report - created in collaboration with ContactBabel, the contact centre specialists - explores the impact of the new hybrid working model on the productivity and wellbeing of contact centre agents, and how this, in turn, affects the customer experience, as well as the ongoing challenge of cyber security. Drawing on data gathered from 51 organisations across the UK, this report provides powerful, actionable insights that will help make your contact centre a vital part of your wider customer contact strategy.

Read our latest Unified Communications blogs

Here's why that's a good thing… "In the new contact centre, we're no longer reliant on hunt groups, and can onboard new services and new desks very easily, which has allowed for a much higher l...
Failure Demand: "Demand caused by failure to do something or do something right for the customer" Seddon, 2003...
Even as the end of lockdown approaches, it is clear that hybrid working is here to stay, with organisations utilising remote and office-based working on a flexible basis, in order to combine the advan...

Talk to one of our specialists

Contact Sales: 0845 470 4001
Service & Support: 0845 230 6001