Exponential-e is the first UK MSP to join nLighten's nAlliance Partner Program, bringing together two complementary strengths:
- nLighten's network of sustainable, carrier-neutral edge data centres located across Europe.
- Exponential-e's evolving portfolio of IT innovations, delivered in intelligently integrated solution wraps for organisations across the public and enterprise sectors.
Together, we offer customers a powerful combination of proximity, performance, and sustainability.
This partnership was founded on a shared goal – to provide secure, sovereign, and intelligently integrated digital solutions that are closer to the user, greener, and smarter.
With the breadth of services Exponential-e delivers, geolocation is a critical priority for us in terms of both compliance and performance, particularly in an increasingly complex regulatory and cyber security landscape. The partnership with nLighten will allow us to fulfil these requirements to the letter, ensuring our customers' data is hosted in the optimal locations, in highly secure, compliant, and sustainable environments. This way, our teams will be able to guarantee the performance and availability of all critical platforms, while simultaneously ensuring the fulfilment of all security, compliance, and environmental goals.
Mark Cooper - Partner Engagement Manager at Exponential-e.
The Challenge
Businesses today face growing challenges in digital transformation – from managing complex hybrid architectures to meeting sustainability targets and data sovereignty requirements.
Our partnership was created to solve challenges such as:
- The drive for fully sovereign geolocated hosting environments across the UK and Europe in order to optimise the performance of the most data-intensive applications.
- A more sustainable approach to data hosting that supports organisations' long-term environmental goals.
- A growing need for fully integrated solution wraps that enable organisations to consolidate multiple areas of their IT infrastructure for greater control, visibility, and agility.
- An increasingly complex regulatory landscape concerning the hosting and management of critical data.
Together, we're helping customers overcome latency, connectivity, and compliance barriers that traditional centralised infrastructures can't meet.
Our joint value proposition:
Delivering fully managed, high-performance IT solutions hosted in strategically located, sustainable edge data centres, enabling organisations to scale securely, reduce latency, and meet evolving regulatory requirements.
The Joint Solution
The combined nLighten + Exponential-e solution offers:
- nLighten's contribution: local, low-latency data centre infrastructure, powered by renewable energy, with carrier-neutral interconnection and high resilience.
- Exponential-e's contribution: the critical platforms and applications organisations depend on, delivered as fully managed services on a foundation of world-class hosting environments, accelerating digital transformation initiatives
Customers benefit from reduced latency, improved resilience, and a lower environmental footprint across their entire IT infrastructure, in every location in which they are active.
Looking Ahead
As part of the nAlliance Partner Program, this collaboration represents our commitment to innovation, local empowerment, and long-term sustainability. We will continue to explore new joint offerings and customer initiatives that expand our impact across Europe – helping businesses stay connected, compliant, and ready for the digital future.
About nLighten and the nAlliance Program
nLighten operates a growing network of 34 edge data centres across seven European countries, bringing digital infrastructure closer to where people and businesses operate. Through the nAlliance Partner Program, we collaborate with technology, connectivity, and service partners to deliver scalable, sustainable solutions at the edge.
Together, we're redefining how digital services are delivered – faster, smarter, and closer to the customer.
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Across the Hospitality & Leisure sector, more and more data is generated and stored than ever before, throughout every stage of the guest experience. From the initial check-in, to accessing amenities, and post-visit engagement, the modern guest experience is truly interconnected, offering hospitality professionals numerous opportunities to build brand loyalty and develop powerful USPs. It's a transformative time for the sector as a whole, but these growing volumes of data present an extremely attractive target for bad actors. We just have to look at the growing number of high-profile breaches in recent years - where the targets have been left unable to trade and forced to contend with operational disruption, financial penalties, and reputational damage – to see the potentially irreparable effects of such attacks.
It's no surprise that guests expect concrete reassurance that their data will remain secure throughout the duration of their stay and beyond. As a result, organisations across the sector are investing in their cyber security ecosystems, phasing out legacy systems in favour of Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) platforms that provide fully centralised control and visibility of highly dispersed sites.
The challenge here is that the right digital investments are just the first step towards developing a robust cyber security posture. As seasoned hospitality professionals will already be very much aware, when people and technology come together, great things happen. And it's the same with cyber security.
SIEM and SOAR platforms provide rich veins of actionable, real-time security data in the form of logs, alerts, and analytics. However, far too many organisations investing in such platforms fail to consider how this data will be acted upon, and how a real security alert will be managed. Indeed, in many cases, their internal IT teams simply lack the time and resources to do so - a situation compounded by the growing diversity of cyber security portfolios, where multiple platforms from different providers have been integrated.
This is where a Security Operations Centre (SOC) becomes essential. A world-class SOC combines skilled analysts, defined processes, and supporting technologies to monitor, investigate, and respond to potential threats in real time. Without this operational layer, the expected ROI of digital platforms all-too-often fails to materialise, and in a worst-case scenario, the lack of defined processes may even lead to a security breach going undetected.
However, for many hospitality providers, building and maintaining an effective SOC in-house can be prohibitively challenging, and so there is a strong case to be made for implementing managed SOC services, as many across the sector have already found. Here, trusted partners' own specialists provide round-the-clock monitoring and response, acting as an extension of internal teams. This approach allows organisations to develop a stronger, more agile security posture, while simultaneously enabling internal resources to remain focused on delivering exceptional guest experiences.
So, if you're in any doubt about your overall security posture - whether that's systems, processes, or both - don't hesitate to contact us. Based on a thorough evaluation of your existing systems and processes, we will work closely with you to design, deploy, and maintain a cyber ecosystem that fully supports your day-to-day operations, freeing you to focus on delivering seamless, exceptional experiences for every guest, every time.
A comprehensive overview of digital transformation for the entire Hospitality & Leisure sector.
- Building your guest experience on the right digital foundation.
- Ensuring your infrastructure continues to evolve with your business.
- Turning one-off guests into loyal, repeat customers.
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Exponential-e is pleased to announce that Sir Jeremy Fleming, the former Director General of GCHQ, will be one of the featured speakers at its upcoming closed-door forum, Building AI into the Fabric of the Enterprise on April 16th 2026. Along with a range of other thought leaders in the fields of AI, security, and enterprise strategy, Sir Jeremy will be exploring how leading-edge AI technologies are transforming the cyber threat landscape, the resulting need for a new breed of defence and resilience, and what steps organisations can begin taking today to maximise trust, governance and resilience when preparing to deploy these platforms at scale, across critical systems and infrastructure.
Having originally joined MI5 in 1993 and spent six years as the head of the UK's largest intelligence agency, Sir Jeremy is a globally recognised expert on technology's evolving role on the geopolitical stage, drawing on more than thirty years' deep experience in both domestic and international intelligence. In his time as Director General of GCHQ, he oversaw the organisation's establishment as a world-leading specialist in cyber security, regularly offered the Prime Minster guidance on cyber-related concerns, and was responsible for the establishment of the National Cyber Security Centre (NCSC) and National Cyber Force.
Sir Jeremy has long been a popular and insightful speaker at our events, with a unique perspective on the way technology is changing the geopolitical landscape. We are delighted he will be joining us on the 16th April, along with our other speakers - all of whom are recognised leaders in this emerging field. All attendees are sure to leave with a clearer understanding of AI's true importance and - most importantly - how to move it from experimentation to impact within their own organisations.
Jonathan Bridges - Chief Innovation Officer at Exponential-e
Full details of the event can be found here.
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The UK partnership sets a new benchmark for trusted AI deployment with advanced sovereign technology.
LONDON, 6th March 2026 - Exponential-e, the UK-based IT services company, has partnered with Conscium, a leading UK AI safety start-up, to accelerate trustworthy AI adoption across the public and private sectors.
The purpose of the collaboration is to advance AI agent assurance and governance capabilities, by bringing together Exponential-e's expertise in delivering secure, sovereign enterprise infrastructure, with Conscium's state-of-the-art AI verification capabilities. Together, the two companies will provide customers, including those in highly-regulated industries, with a robust framework to test, govern, and safely deploy AI agents in real-world environments.
The partnership comes as organisations across the world begin to deploy intelligent AI agents at scale, with billions of agents expected to be launched over the next few years. Research from Gartner found that 40% of all enterprise software applications are predicted to include task-specific AI agents by the end of 2026, up from just from under 5% in 2025.
Conscium's platform enables organisations to evaluate AI agents rigorously, before and during deployment, ensuring that they operate consistently as intended, and do not exhibit unsafe or unintended behaviours. The platform uses a multi-agent storyteller concept similar to gaming, with non-player characters (NPCs) testing the subject agent's ability to perform the role for which it has been designed.
The partnership builds on Exponential-e's recent appointment of Dr Daniel Hulme as Strategic Advisor. Dr Hulme is Founder and CEO of Conscium and brings extensive experience in building, assuring, and scaling advanced AI systems within complex environments.
Jonathan Bridges, Chief Innovation Officer at Exponential-e, said:
As organisations move from experimenting with AI to operationalising intelligent agents at scale, assurance becomes critical. It is no longer enough for AI systems to be powerful. They must be trustworthy, verifiable, and suitable for deployment in environments where security and sovereignty are essential.
Exponential-e works across a wide range of sectors and is trusted to deliver secure and resilient enterprise services at scale. Through this partnership with Conscium, we intend to accelerate our capability to support customers deploying AI agents safely and responsibly across both public and private sector environments.
Jonathan Bridges - Chief Innovation Officer at Exponential-e
Dr Daniel Hulme, co-founder and CEO of Conscium, and adviser to Exponential-e, said:
The UK has a real opportunity to lead in the development of trusted and sovereign AI. Exponential-e works with a large and diverse customer base and is trusted to operate at the heart of complex enterprise and public sector environments.
Dr Daniel Hulme - co-founder and CEO of Conscium, and adviser to Exponential-e.
By enhancing Exponential-e's depth of industry experience with Conscium's expertise in agent verification and advanced AI research, we can help organisations move beyond experimentation and into the safe and effective deployment of intelligent agents that deliver meaningful outcomes."
Ed Charvet, Co-founder at Conscium, said:
AI agents are rapidly evolving beyond proof-of-concept into autonomous systems capable of planning, decision-making, and real-world action. As deployment scales across enterprise environments, rigorous verification has become a foundational requirement. Organisations need certainty that agents will operate precisely as designed and remain within defined parameters.
Conscium's platform has been designed to support this next phase of adoption, enabling the verification of AI agents operating within secure and sovereign enterprise services across both public and private sector environments.
By combining specialist teams with deep experience in delivering secure, sovereign, and mission critical services, we are creating a transformative capability that helps organisations deploy AI agents safely, responsibly, and at scale.
Ed Charvet - co-founder at Conscium.
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Transforming end user support for more than 4,000 NHS staff
About Hampshire & IoW NHS Trust NHS
Hampshire & IoW NHS Trust offers a growing range of community and mental health services across Southampton, Portsmouth, and parts of Hampshire and the Isle of Wight.
The Challenge
Having previously outsourced their end user support to the same provider for more than twelve years, Hampshire & IoW NHS Trust made the decision to revamp this entire function, considering ongoing issues around data visibility, unpredictable pricing, and lack of integration between different aspects of the service. The goal for this project would be to deliver seamless IT support services for more than 4,000 end users across Hampshire & IoW NHS Trust's full range of sites, while simultaneously reducing costs and conducting a full device refresh.
It was decided that the new support function would be divided amongst several technology partners, in order to take full advantage of their individual capabilities. Throughout the tender process, Exponential-e's deep commitment to digital transformation in healthcare and willingness to work closely with Hampshire & IoW NHS Trust's own teams to develop a tailored solution in response to the most specific requirements made them a clear stand-out. As a result, they were selected as Solent's sole technology partner for network and end user support.
Solution
The first areas of the contact went live in December 2022, after several months of close collaboration with Hampshire & IoW NHS Trust's own team to ensure a smooth transition, following the switch-off of the incumbent supplier's services in March of that year. This required a considerable amount of hands-on support, including out of hours, to ensure more than 4,000 staff were able to retain access to the Citrix VPN, avoiding any disruption to day-to-day operations.
As part of a wider hardware refresh, more than 4,000 new laptops were provisioned over the course of ten weeks, replacing much of the legacy technology that was still in use, including across several remote sites. An end user survey was conducted to help maximise adoption and ensure any opportunities for improvement could be identified and acted upon. With more than 2,000 responses, this provided Exponential-e with a rich pool of actionable data with which to design and optimise the new support operation.
Critical to the success of the new support function was the design and implementation of a robust IT Service Management platform, powered by ServiceNow®. By creating a domain separated instance within Exponential-e's managed service offering, Hampshire & IoW NHS Trust would not need to design and deploy the new ITSM platform from scratch, ensuring it would be ready to use on designated go-live date. At the same time, moving the function from CAPEX to OPEX allowed for greater cost control, while minimising the initial expenditure.
In order to meet Hampshire & IoW NHS Trust's specific requirements for their ticketing system, this solution was based on the Exponential-e's defined ITIL-aligned standards and service workflows, with an agreed scope for further customisation and hands-on support from Exponential-e's technical specialists included in the contract. The resulting platform combining the advantages of a proven, well-established solution with the highest levels of control and flexibility in terms of the final implementation and its ongoing development.
Following a successful transition to the new end user support function and the rollout of the ITSM platform, Exponential-e have continued to develop the operation in direct response to Hampshire & IoW NHS Trust's evolving requirements, ensuring business-critical issues can be resolved as quickly as possible. This has included recruiting extra service desk personnel, and implementing out-of-hours cover, while expanding the team's roaming tech hub to ensure all sites are properly supported. Time-to-resolution has been set out in robust SLAs and KPIs, with specific processes and escalations in place to manage high-impact events, and dedicated response engineers in place.
To optimise the efficiency and accessibility of service desk agents, Exponential-e designed and implemented an appointment-based system, ensuring staff who required hands-on IT support could access it as quickly as possible. This has since helped reduced walk-ins for IT-related issues from around 600 per month to less than 30.
The months of work put into establishing this foundation has since allowed Hampshire & IoW NHS Trust and Exponential-e to establish a culture of ongoing improvement, driven by direct collaboration daily, with Exponential-e now established as a trusted partner.
Every point of contact with end user support is tracked and monitored, and end users can provide real-time feedback on their experiences. This has resulted in 75% of tickets logged being resolved at the first point of contact, which, in turn, raised end user support's NPS score from 57, in the first live month of operations, to 90, with a 20% increase in users willing to offer feedback. Since then, the team has built on this success, recently hitting the milestone of more than 5,000 gold ratings.
This partnership continues to evolve, with ongoing collaboration between teams from both organisations ensuring IT can continue to play a key role in delivering world-class service quality to citizens across every region in which Hampshire & IoW NHS Trust is active.
Solution benefits
- More than 4,000 laptops setup and deployed across multiple sites
- Access to Citrix VPN delivered for more than 4,000 dispersed staff
- A highly flexible, fully integrated ITSM platform, with the industry-leading ServiceNow® solution delivered as a managed service
- Underpinned by Exponential-e's own enterprise-class network
- 75% of IT support tickets resolved at the first point of contact
- Walk-ins for IT-related issues reduced from around 600 per month to less than 30, helping reduce waiting times for support services
- 20-second pickup time regularly beaten by service desk personnel, now averaging 9 seconds wait time per call
- An increase in average monthly NPS from 57 to 90, with a 20% increase in end-user adoption
- More than 5,000 gold ratings from end users
- Network resiliency and stability to critical locations, with full integration into third-party networks, enabling cross-collaboration with partnering NHS trusts across the Integrated Care System in Hampshire and the Isle of Wight
Exponential-e's support and expertise has transformed the way IT is viewed across our organisation, with staff across all our sites making active use of the available tools and systems in every aspect of their work. The speed with which any issues have been resolved, and the team's willingness to think outside the box - particularly when it came to rolling out the new ITSM platform - have more than fulfilled our initial goals for network and end user support, with ample opportunities for further improvement.
Dawn Day, Head of Digital Delivery, Hampshire & IoW NHS Trust.
Secure, connected infrastructure enabling better patient outcomes and faster clinical innovation.
Discover how UK healthcare organisations are building resilient digital foundations to accelerate diagnosis, connect care, and support frontline teams. Through real-world NHS examples, see how the right infrastructure partner turns transformation into measurable impact.
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The public sector's relationship with technology is evolving at an unprecedented rate, as familiar legacy systems are increasingly phased out in favour of leading-edge digital infrastructure that offers levels of scalability, sustainability, and operational resilience that would previously have been dismissed as impossible.
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An exceptional customer journey extends far beyond the initial point of sale. And nowhere is this truer than for subscription-based businesses, whose continued success is based on delivering consistently seamless, high-quality experiences throughout each customer's time as a subscriber - from the initial sign-up through to the point where they decide to terminate their subscription for whatever reason.
Indeed, these new models have transformed the way many businesses interact with their customers, applying lessons learned from established subscription-based services, such as gyms and streaming services. From both traditional retailers and ecommerce specialists offering scheduled deliveries of household essentials, groceries, and entertainment products, to the now-ubiquitous software-as-a-service model and premium subscriber options on popular social media platforms, there are numerous channels for forward-thinking businesses to establish 'sticky' streams of income, with more still to reveal themselves.
However, the rules around offering and managing subscriptions and memberships of any sort are about to change, particularly with regards to cancellations…
Throughout 2026, the Competition and Markets Authority (CMA)'s regulations around buyer protection and autorenewals are going to evolve, as part of the existing Digital Markets, Competition and Consumers Act 2024 (DMCC Act), in order to help consumers avoid getting trapped in unwanted subscriptions. Organisations found to be in violation of these new regulations can expect to face fines of as much as 10% of their annual revenue.
As a result, any retailer that offers subscriptions or memberships of any kind must be aware of how these changes will impact them in the months ahead and, adapt their systems and processes to ensure they remain fully compliant with all applicable regulations, and - most importantly - ensure that they are still able to offer a world-class experience for their subscribers.
So, what's about to change and how can we best prepare?
- Specific pre-contract information must be provided. The DMCC Act distinguishes between key pre-contract information and full pre-contract information. Both must be provided in full at the initiation of the contract, or the customer will not be bound by the stated terms. Compulsory elements include:
- Full details of payments, include frequency and amounts.
- Minimum total liability.
- Schedule of reminder notices.
- Full cancellation rights.
- Reminder notices will be compulsory. It is no longer enough to assume a customer will automatically want to renew their subscription. Reminder notices must be sent in advance of the renewal date.
- Cooling-off periods will also be compulsory. This applies to both new subscriptions and renewals. Customers must have 14-day window to cancel their subscriptions without penalty.
- Cancellations must be as simple as possible. Cancellation instructions must be provided, and the process must not include any unnecessary steps. This also applies to online subscriptions. Confirmation must be provided within 24 hours.
There's certainly a lot to consider here, but rather than treating these changes as onerous compliance obligations, why don't we treat them as an opportunity to reconsider the overall subscriber journey, and look for new opportunities to enhance it?
Traditionally, when a customer wishes to cancel a subscription or membership, they've done so by speaking to an agent, who will then have the opportunity to discuss their reasons for cancelling and potentially offer some perks to change their mind. In light of the changes mandated by the new DMCC, this is unlikely to be practical in the majority of cases, when customers are able to unsubscribe with a single click. This has the potential to create a serious loss leader for subscription-based businesses whose customer engagement strategy is based on an initial discount or free gift (e.g. the first month's delivery is free, after which the subscriber pays the usual rate), as there is nothing to stop customers hitting 'unsubscribe' right before their first payment is due.
However, with agentic AI and intelligent automation currently transforming both the contact centre environment and the wider customer journey, numerous opportunities have presented themselves to ensure full compliance can seamlessly co-exist with personalised experiences that maximise long-term retention and build brand loyalty.
For example, if someone is looking to cancel via a page on your website and you have already implemented a chatbot function that they use to request a cancellation, the bot can automatically engage a real customer service agent, who can discuss the reasons for their cancellation, provide any hands-on support they need, and (ideally!) offer any perks or resolutions that will entice them to stay.
If your contact centre environment and chatbot functions have been intelligently integrated (as they should be!), these interactions can then be utilised to drive further optimisations, such as ensuring cancellation requests are routed to agents who have the best records of retaining customers, or ensuring agents don't invest their time and effort on accounts that have no realistic chance to renewing their subscriptions. For example, AI-based analytics can identify trends in customer data, such as individual addresses that have signed up for multiple trials but never made a purchase, which will allow agents to focus their attention where it will prove most effective.
And of course, the best approach to minimising cancellations is ensuring customers never want to cancel to begin with! All the data gather through customer interactions - whether it's with an agent or chatbot - can help build up more accurate, comprehensive customer personas that support highly personalised offers, helping to maximise the number of subscription renewals.
Above all, while regulations evolve and customer expectations naturally shift, the value of a personalised experience, delivered by an attentive, knowledgeable professional is a constant for the Retail sector. If we keep this in mind while making full use of the possibilities AI-powered automation offers us, the opportunities will be tremendous.
If you'd like to take a deep dive into your own customer journey and identify where the intelligent application of new technologies could make that all-important difference, just get in touch.
Exponential-e & Retail
Our Retail brochure offers a comprehensive overview of how we draw on a deep understanding of the sector's singular challenges, an evolving technology ecosystem, and a highly consultative approach to offer bespoke solutions that help staff deliver their best for every customer - both online and in person.
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The question every leader should ask this week:
"If my Cloud provider went down tomorrow, would my business stay online and remain trading?"
If the answer isn't a confident "yes," it's time to reconsider your business continuity strategy...
Recent outages from AWS (20-10-25) and Azure (30-10-25) left global organisations offline for hours. Critical applications went dark, disrupting entire operations, along with the associated revenue streams and the cost of a workforce unable to work!
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Across the hospitality sector, the new breed of interconnected guest experience means that expectations are at an all-time high. New opportunities to deliver truly personalised experiences that help brands establish their place in the public consciousness continue to reveal themselves, but the resulting pace of digital transformation means that these inevitably come with new challenges. With multiple channels now typically involved in each guest's journey - from booking to arrival, checkout, and beyond - many hospitality professionals are finding themselves short-staffed, unable to manage the growing complexity of their day-to-day operations.
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The Challenge
The Customer was working through a partnership disaggregation from a consortium IT Service to regain IT autonomy, underpinned by a strategic MSP partnership to augment limited in-house IT skills. The Customer went to market to seek a single supplier to accelerate the immediate requirement and support their long-term digital strategy to modernise IT with 'better use of data for insights and improvements'. With data sovereignty being a key concern for the Customer, a UK-based service provider was essential.
The Solution
The Customer engaged Exponential-e to deliver a fully managed IT service, including:
- End to end migration of critical systems and workloads into Azure.
- UK-based Managed Cloud Services for Azure-based workloads.
- Dedicated IaaS for localised/sensitive workloads
- UK-based user service desk for ~400 end users.
- Onsite support function.
- Lifecycle management of end user devices.
- Local Area Network deployment and management.
- Wide Area Network.
The full stack solution provided excellent value to the Customer, allowing them to accelerate the disaggregation through a single supplier partnership.
The solution was fully delivered by Exponential-e delivery services - Project Management, Azure Migration Specialists, User Specialists, Service Management and Onboarding Teams over a period of eight months. This ensured the project was delivered on time and budget to meet the transition targets defined by the Customer.
Solution Benefits
- Deployment and configuration of CAF-aligned Azure Landing Zones.
- Azure Migrate-based migration of Windows Server and Linux Virtual Servers to Azure.
- Migration of 9TB file data to Azure Files.
- Infrastructure resiliency with Azure Site Recovery and Azure Backup.
- Deployment of Intune and MEM for unified device management.
- Unified identity services through Microsoft Entra.
- Cloud Backup for Microsoft 365.
- Seamless cutover of user support services.
- Optimised wireless network coverage within key user locations.
- Three-Year Azure Savings Plan for cost control over contract terms.
Azure Stack HCI
The Good, The Bad & The Hybrid
In this exclusive whitepaper from Exponential-e's Cloud transformation specialist, James Pearce, discover how the next generation of hyperconverged infrastructure is transforming the way organisations design, deploy, and manage cutting-edge IT infrastructure, along with a proven roadmap for its successful implementation.
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Our universities are currently challenged on multiple fronts. Most obviously fees have been frozen for some years now while salaries continue to rise, leading to extreme financial pressure. At the same time, competition from international universities is fierce, particularly when it comes to attracting students from abroad. As such, it is essential that our universities are not only able to attract new students, but also retain them throughout the duration of their studies, and potentially on to post-grad work.
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Across both the public and private sectors, organisations have been accelerating their Cloud transformation plans for more than a decade now. What began as a rather niche technology has now become an intrinsic part of enterprise infrastructure, to the extent virtually every organisation utilises Cloud platforms of some description. And that's great! As the past seventeen years have demonstrated, there are numerous advantages to Cloud adoption, from the inherent scalability and agility to the potential for enhanced security across the most highly distributed infrastructure.
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The Hospitality & Leisure sector is inherently people-focused, with the personal touch making all the difference to guests' experiences. But, as we have already discussed on this blog, the multiple lockdowns in response to COVID-19 have forced to the entire sector to adopt new ways of engaging with guests, utilising next-gen smart technology to deliver truly bespoke experiences and streamlined access to a wide range of services.
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A new approach to managing and hosting critical data in support of the UK's Defence and national security
In a comparatively short space of time, the integrity of the UK's data has become a top priority for our Defence sector, with bad actors mounting an increasingly sophisticated range of attacks to disrupt critical services, potentially putting lives at risk and compromising our national security.
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For a number of years now, the evolution of the Retail sector has typically been positioned as brick-and-mortar shops - including many longstanding fixtures of UK highstreets - fighting a losing battle against online retailers, such as the seemingly monolithic Amazon. However, the reality of the situation is not quite so clear cut…
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In July of 2019, Exponential-e hosted a roundtable at The Ritz London, bringing together 18 top UK architects to discuss topical issues across the sector and sharing views on the matters at hand. One of the topics raised was the newly launched Architects Declare manifesto and its 11-point plan for tackling climate change and biodiversity loss. From 16 founding signatories, word spread like wildfie and within weeks, hundreds of practices - large and small - signed up, signalling that our architects were ready commit to operating in a greener, more sustainable manner.
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With the flexible office model slowly but surely supplanting the traditional working environments in favour of dynamic co-working spaces for a number of years now, we have seen many organisations reconsider the way they think about commercial real estate.
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Do you know Dmitry Yuryevich Khoroshev?
If you do, there's a chance that you might well on the way to receiving a reward of up to $10 million.
Law enforcement agencies across the US, UK, and Australia have named Dmitry Yuryevich Khoroshev as the mastermind behind the notorious LockBit ransomware group, estimated to have extorted $500 million from companies worldwide.
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In a heightened cyber threat landscape - where ransomware attacks are increasing in frequency and sophistication - and having weathered the challenges of COVID-19 and the resulting move to hybrid working, the Finance sector is still continually challenged to demonstrate to its customers that critical services will remain available no matter what, and that sensitive financial data will remain fully secure at all times.
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The Finance sector has always been one of the most dynamic, rapidly evolving industries, and this shows no signs of changing any time soon. But while shifts in the landscape may well open new opportunities, they will also come with new challenges, and it is the organisations who are ready and able to face these head-on who will continue to thrive in the years ahead.
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