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£3 million fine for healthcare MSP with sloppy security after it was hit by ransomware attack

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A UK firm has been hit by a £3.07 million fine after being hit by a ransomware attack that exposed sensitive data related to almost 80,000 people, and disrupted NHS services.

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Streamlined management, unparalleled protection: How SASE is ushering in the third generation of network security

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The security of enterprise networks is a critical priority for all organisations across the public and private sectors, as they are forced to contend with an increasingly turbulent cyber threat landscape. As a result, network teams increasingly find their roles overlap with their organisations' cyber security strategies, with numerous siloed elements now converging.

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Tackling cyber security blind spots in healthcare

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For many Chief Information Security Officers (CISOs), the first challenge isn't stopping a breach, it's knowing where the breach could even happen. Healthcare IT estates are some of the most complex and fragmented in the public sector.

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Smart spaces and the new guest experience - rethinking the network’s role in hospitality

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Across the Hospitality & Leisure sector, from pubs to five-star hotels - guests' expectations have evolved in ways that would have been impossible to imagine just a decade ago.

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'Frictionless' shopping and the rebirth of the high street

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We've been hearing about the impending demise of the high street for years now, ever since online shopping and click-and-collect established themselves as part of our day-to-day lives. And yet, while brick-and-mortar retail has certainly been through a great many challenges and upheavals, it doesn't show any sign of going away quite yet. Rather than simply expecting customers to be content with previous generations' shopping experiences, the sector has demonstrated considerable ingenuity by taking full advantage of emerging technologies to deliver the kind of personalisation that would previously have been the sole preserve of online platforms.

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Is the NHS 10 Year Plan fit for the future when it comes to cyber security?

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The recently released NHS 10 Year Health Plan is part of the Government's mission to build a health service fit for the future. Setting out how the government will reinvent the NHS through three radical shifts: hospital to community, analogue to digital and sickness to prevention.

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Blue Locker ransomware hits critical infrastructure - is your organisation ready?

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Critical infrastructure organisations are once again being warned of the threat posed by malicious cybercriminals, following a ransomware attack against a state-owned energy company in Pakistan.
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Germany charges hacker with Rosneft cyberattack in latest wake-up call for critical infrastructure

Germany charges hacker with Rosneft cyberattack in latest wake-up call for critical infrastructure

A 30‑year‑old man has been charged with launching a cyberattack on the German subsidiary of Russia's state-owned oil giant Rosneft. The cyberattack, which happened in March 2022 in the aftermath of Russia's invasion of Ukraine, crippled the company's operations and cost millions of euros in damages.

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Retail is a prime target for cyberattacks… but it’s time to fight back

Retail is a prime target for cyberattacks… but it’s time to fight back

Traditionally, retailers' biggest security concern has been theft, and so CCTV systems evolved to ensure shoplifters could be identified as quickly as possible and stock shrinkage minimised, forming a foundational element of on-site infrastructure. However, as retailers expanded their operations and looked to achieve seamless communication and interoperability between sites and warehouses, the security concern grew to include data theft, and so secure, resilient connectivity became a key priority.

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UK Government ponders major changes to ransomware response – what you need to know

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What's happened? 

Recorded Future has reports that the British Government is proposing sweeping change in its approach to ransomware attacks.

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Keeping our schools cybersafe throughout lockdown

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The past year has challenged the UK's education sector in ways that would previously have been inconceivable, with children learning from home the majority of the time since March.

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Creating new workspaces for the distributed workforce’s ‘liquid footprint’

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With the flexible office model slowly but surely supplanting the traditional working environments in favour of dynamic co-working spaces for a number of years now, we have seen many organisations reconsider the way they think about commercial real estate.

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Don’t go Soft: The Case for Teams Direct Routing

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Now more than ever, effective collaboration and communication are the keys to success. Throughout 2020, we saw a widespread shift in how we interact with each other, both in and out of work, and how we stay connected to our colleagues and customers. Just consider the following:

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Are you ready for the next phase of Microsoft Teams… True Unified Communications?

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Microsoft Teams has been in the ascension for some time now, rising exponentially in popularity throughout 2020, to the point it is now the default internal communications tool for many organisations, with the distributed workforce utilising it to effectively collaborate with colleagues on a day-to-day basis.

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Delivering resilient, high-performance connectivity for global broadcasts

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Global broadcasts place incredible demands on infrastructure, which must offer the performance and resilience required to accommodate the anticipated spikes in viewership. Exponential-e has worked closely with a number of world leaders across the broadcasting and media sector, providing fully integrated solutions that ensure their connectivity is of the very highest quality, freeing their own teams to focus on the broadcast itself, safe in the knowledge that they can completely depend on their technological foundation, no matter how many viewers around the world tune in.

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Exponential-e’s managed service desk: a new, more flexible way to offer your customers world-class, 24/7 support

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Throughout these unprecedented times, many Resellers and Systems Integrators have been forced to furlough team members or reduce headcount, creating leaner operations in order to weather the economic downturn. But as we now approach an economic return and ramp up our trading levels, these resourcing gaps can limit the services that resellers can take to market.

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Tandem Money

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Maximising performance, scalability, and compliance for a leading innovator in online banking

About Tandem Money

Tandem is 'The Good Green Bank', a fully regulated digital app‐based bank founded on the idea of putting customers' needs first whilst helping them save more than just their money by pushing for a sustainable future. The acquisition of green lender Allium in 2020, an established green homes lender, accelerated Tandem's mission into the green space. Tandem offers savings, mortgages, and loans to help customers green their properties, and eventually their lives.

Challenges

The key driver behind Tandem's ongoing digital transformation was earning a full banking license in 2018 - something that had been a core focus of their infrastructure's evolution. This meant their infrastructure would need to fulfil all legal and compliance obligations around the handling of financial data, and also demonstrate the highest standard of operational resilience.

At the time, Tandem's IT and telephony infrastructure was hosted at various separate data centres, while their banking application was hosted on AWS services, and a separate site set aside for workplace recovery. Although multiple sites were involved here, the whole network depended on the London office, creating a single point of failure.

After a comprehensive evaluation of various suppliers, Tandem engaged with Exponential‐e to ensure these critical elements could be securely interconnected in order to maximise performance and scalability and ensure all requirements for full bank status were achieved. Exponential‐e's deep experience in the financial sector was critical here, providing Tandem with complete confidence that the partnership would provide a positive contribution to their journey.

Solution 

The networking solution delivered by Exponential‐e interconnected all Tandem sites via a high-performance WAN - a fully managed low‐latency solution that ensured consistent performance across all sites. This was implemented by a dedicated Exponential‐e account team, who project managed every stage of the deployment to ensure there would be no service disruption and that Tandem's long-term goals remained the primary focus throughout the deployment and beyond.

Critically, this fulfilled all compliance requirements regarding the handling and storage of financial data, while ensuring Tandem's teams would have the right tools at their fingertips at all times. To ensure a disruption free migration process, secure connections were created between Exponential-e's self‐owned network and Tandem's AWS services, allowing for a successful consolidation of the different elements of their infrastructure, and providing IT teams with a higher level of control and visibility.

As the partnership between Tandem and Exponential‐e evolved, a combination of a Virtual Private Network (VPN) and Office 365 was established as the ideal combination of solutions to further optimise Tandem's overall efficiency and enable effortless collaboration between their various teams, regardless of where they were located, with security policies applied automatically and role‐based segregation opening up a wide range of opportunities for remote working.

Throughout 2020, when the COVID‐19 pandemic forced organisations worldwide to rapidly transition to a remote workforce, the inherent flexibility and scalability of Tandem's infrastructure and a robust business continuity plan showed its true worth, as the entire workforce were able to begin working remotely with minimal disruption to day‐to‐day operations, and no compromise in terms of security and compliance. This option had already been utilised on an ad‐hoc basis by Tandem's engineers, but a scenario where it would need to be utilised on a company‐wide basis had been considered and factored into the business continuity plan, with tests taking place to ensure such measures would be viable, should they ever be needed.

In this way, Tandem has demonstrated how the right infrastructure, with the support of the right technology partner, provides organisations in even the most challenging sectors with the agility to pivot in response to unexpected, large‐scale shifts in the digital landscape. Tandem's long‐term digital transformation continues, with plans in place to bring its core banking suite in house and into the Cloud, for a further layer of control and flexibility.

Solution benefits

  • High‐performance VPN connectivity across multiple sites, with secure connections to the core banking suite provider.
  • Full compliance with all applicable regulations regarding the handling of financial and sensitive data.
  • A stress‐free transition to remote working, with zero compromise in the security of users' financial and sensitive data.
  • A strong foundation for ongoing Cloud transformation and consolidation.

Exponential-e is a trusted technology partner for organisations across the Finance sector, offering innovative solutions that drive security, compliance and optimal performance at all levels.

Find out more in our Finance Brochure.

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Why you can’t afford to neglect advisor wellbeing in the new contact centre

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Even as the end of lockdown approaches, it is clear that hybrid working is here to stay, with organisations utilising remote and office-based working on a flexible basis, in order to combine the advantages of both.

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Two years on… How has Architects Declare affected the AEC sector in the UK?

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In July of 2019, Exponential-e hosted a roundtable at The Ritz London, bringing together 18 top UK architects to discuss topical issues across the sector and sharing views on the matters at hand. One of the topics raised was the newly launched Architects Declare manifesto and its 11-point plan for tackling climate change and biodiversity loss. From 16 founding signatories, word spread like wildfie and within weeks, hundreds of practices - large and small - signed up, signalling that our architects were ready commit to operating in a greener, more sustainable manner.

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Why learning and development have always been fundamental parts of life at Exponential-e

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Attracting top talent is just part of the picture when it comes to building a thriving, successful organisation. If employees are to achieve their full potential in both their professional and personal lives, it is essential to nurture their talents and cultivate the skills that will help them progress along their chosen career paths. 

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