Hospitality & Leisure

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Encompassing restaurants, hotels, bars and much more, the Hospitality & Leisure industry has such a vast array of businesses in various locations and venues that there is a requirement for resilient and secure IT infrastructure that ensures both reliable connectivity and also great customer service.

What’s the reality for technology requirements?

With 26% of Hospitality & Leisure businesses facing poor Connectivity in one or more of their establishments, it is clear just how important it is to implement reliable Internet Connectivity to ensure a better service for customers.

Increasingly WiFi for guests is expected, and in fact is desirable - meaning that people may choose to go elsewhere if it is not available. Particularly when mobile signal is poor, guests do not want to miss out whilst enjoying your venue. Making it an imperative requirement.

What's more, 16% feel that they suffer a lack of internal control of their Network. This means that they are reliant on their Network provider to make changes to their infrastructure, but with a solution such as SD-WAN you can take the power back. SD-WAN provides the ability and flexibility to make Network changes without the requirement of contacting their Network provider and awaiting any possible procurement delays.

Hospitality and Leisure providers are facing the impact of ageing, legacy infrastructure and increasingly understanding the requirements for new technology such as Cloud Computing, these technologies can enable them to enhance their guest experience and improve back-end functionality for their staff too.

We now have Connectivity that is on a par with large media organisations or broadcasters, which is unheard of in the UK. Exponential-e provides us with visibility into the level of Internet traffic running over our Network so that we have the flexibility to scale Bandwidth up or down to reflect the facilities that our guests are using and the number of applications running over our Network. For example, when we have conferences, video calls and live demos happening simultaneously, then Bandwidth can be instantly scaled to meet demand whilst ensuring that all hotel guests benefit from a rich user experience.
Montcalm Hotel

Multiple services over one connection

Whether there is a requirement to keep multiple sites connected through a Wide Area Network (WAN), ensure strong WiFi within a poor signal location or perhaps manage a wealth of guest data with Big Data, Exponential-e can customise our solutions to your requirements and ensure that your needs are met in their entirety, exactly as you aim to do with your guests.

Exponential-e has provided us with an incredibly fast, industrial-strength Internet service backed off with strong performance agreements. I’d recommend the service and the pricing to any organisation after reliable Business-class Internet.
Nadeem Hassam Intercontinental Hotel Group
Working with Exponential-e they have now become the 1st UK hotel to boast 10Gig capacity.

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If you are looking for technical support, please contact our Support team on: 0845 230 6001

 

Talk to one of our specialists

Fill out the form and we'll get back to you as soon as possible.

If you are looking for technical support, please contact our Support team on: 0845 230 6001

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