We're here to help, whatever your query may be.
Just get in touch using our contact form, or alternatively if you want to speak to somebody right now call us on:
Contact Sales: 0845 470 4001
Contact Support: 0845 230 6001
100 Leman Street, London, E1 8EU - 020 7096 4100
3 Hardman Street, Manchester, M3 3HF - 0161 669 4050
New York Office
44 Wall Street New York City, NY 10005 - 212-461-2298
Biuro 118, Mindspace, Koszykowa 61, 00-667 Warszawa, Poland
If you’re unhappy - we want to know about it
We are sorry if you feel the need to complain, and we want to resolve the situation as quickly as possible. Please email your complaint to firstname.lastname@example.org or contact the Client Relations Team directly on 0207 096 4130.
After initial contact a member of the team will be allocated to you and they will be in touch within 4 working hours.
Our Client Relations Team are there to support you and will do their utmost to get your problem resolved as quickly and efficiently as possible; however please allow up to 10 working days for an investigation to be conducted and your complaint to be fully resolved.
For further information please see our customer complaints code here.
London Head Office - 100 Leman Street, London, E1 8EU - Tel: 020 7096 4100 | Manchester Office - 3 Hardman Street, Manchester, M3 3HF - Tel: 0161 669 4050
*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.