Revolutionising Customer Experience
A Deep Dive into Ethical AI Integration
In a world where our personal expectations for seamless, near real-time interactions have become the norm, businesses are embracing multifaceted approaches to deliver exceptional customer experiences both externally and internally.
Register here
Contact centres / service desks
should be considering especially the below
Expectations of Modern Engagement
Explore the pervasive influence of omnichannel engagement, near real-time responses, and instant access to information in shaping customer preferences and loyalty, both in personal and business spheres.
AI's Evolution in the Last 18 Months
Witness the rapid advancements in AI technology, with OpenAI becoming an integral part of our daily lives. Delve into how these technologies can ethically integrate into business operations.
Innovation Across Industries
Discover real-world examples of how these platforms are driving innovation across various industries, elevating customer engagements to new heights.
Enhancing Customer Centricity
Learn how our solutions are fostering increased levels of customer centricity, ensuring personalized and memorable interactions.
Efficiency through Automation
Explore the role of AI in boosting automation, achieving over 30% efficiencies in service desks and contact centres.
Empowering with Chatbots and Self-Service
Understand the strategic deployment of chatbots and self-service solutions to enhance speed of resolution, response times, and streamline backend tasks.
Time to Value
Discover how to get your AI and Automation Journey started, how to address your known and more importantly unknown challenges and how these can be addressed to guarantee your ROI.
The Agenda
where we will explore the intersection of technology, AI ethics, and customer experience innovation. Discover how our solutions can empower your organization to lead in the era of dynamic customer expectations and an exclusive opportunity to benefit from a complimentary AI Assessment or Customer Engagement Assessment' as part of our customer experience strategy initiatives, more details to be shared at the event.
The Venue
London Head Office
Manchester Office
*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.