Future-Ready Connectivity for UK Water Companies
Secure, resilient infrastructure for NIS,
CAF and PSTN transition.
Support compliance, modernise infrastructure and ensure operational
resilience across critical water environments.
Connect with us
Achieve compliance with confidence
Align to NIS and CAF requirements with secure, risk-based infrastructure design.
Prepare for the PSTN
switch-off
Transition from legacy telephony to resilient IP-based communications.
Strengthen operational resilience
Ensure uptime across critical and remote sites with high-availability connectivity.
Balancing compliance, legacy systems and resilience.
UK water companies are under increasing pressure to meet NIS and CAF requirements while preparing for the PSTN switch-off - often with limited internal resource and constrained budgets.
Increasing regulatory scrutiny across critical national infrastructure.
Complex, distributed estates with varying levels of operational criticality.
Legacy telephony and infrastructure approaching end-of-life.
Limited internal resource to manage large-scale transformation.
Need to balance compliance with operational continuity.
Delivering Secure and Connected Digital Education Services.
Education providers are investing in technology to modernise learning environments while ensuring security, performance and reliability.
Key outcomes organisations aim to achieve include:
Achieve compliance without disruption
Implement infrastructure that meets regulatory requirements without impacting critical operations.
Enable resilient, always-on services
Ensure connectivity and communications remain available across all sites.
Modernise infrastructure at scale
Transition from legacy systems to scalable, future-ready platforms.
Reduce operational risk
Improve visibility, monitoring and security across the estate.
Support field-based environments
Deploy solutions that perform reliably in remote and harsh locations.
Optimise long-term investment
Align technology decisions with both compliance and business outcomes.
A secure, scalable digital foundation enables education organisations to deliver better learning outcomes while supporting long-term innovation and growth.
Our Approach
At the Exponential-e Group, we take a tailored, outcome-focused approach - never one-size-fits-all.
We work closely with your teams to assess your estate, classify sites based on operational criticality, and design infrastructure aligned to both regulatory requirements and real-world operational needs. Our approach ensures solutions are:
Secure by design
Operationally resilient
Aligned to regulatory frameworks
Practical for field deployment
Built for Real-World Environments
Working alongside Vysiion, we bring proven experience delivering solutions in rugged and harsh environments.
From treatment plants to remote pumping stations, your infrastructure is designed to be robust, reliable and fit for purpose - not just compliant on paper.
Solutions for the Water Industry
NIS and CAF Alignment
- Infrastructure designed to support compliance requirements.
- Risk-based site classification and prioritisation.
- Enhanced security and monitoring capabilities.
PSTN Switch-Off Readiness
- Migration from legacy telephony to IP-based solutions.
- Continuity planning for critical services.
- Support for operational technology environments.
Resilient Connectivity
- High-availability network design for critical sites.
- Diverse routing and failover options.
- Connectivity for remote and hard-to-reach locations.
Modernisation of Legacy IT Estates
- Transition from outdated infrastructure to scalable platforms.
- Integration with existing operational systems.
- Reduced operational risk and improved performance.
Cloud and Communications
- Secure cloud infrastructure and hosting.
- Unified communications solutions.
- Flexible, scalable service models.
Accreditations
Environmental Management
Certificate number: FS 545046
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.

Energy Management
Certificate number: ENMS 643352
Privacy Information Management System
Certificate number: IS 545047
Information Security Management
Certificate number: IS 545047
Cloud Security
Certificate number: STAR 607341
Service Management
Certificate number: ITMS 562540
Security Controls for Cloud Services
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.

The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.

ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.

The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.

PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.

Read our CNI brochure:
Cyber-Secured Engineering
This brochure sets out the Exponential-e Group’s pedigree across the CNI sector, and our full range of capabilities, with real-life case studies of our ongoing work with leaders and innovators across the sector.
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
RESOURCES
More Insights
FAQs
NIS (Network and Information Systems) and CAF (Cyber Assessment Framework) are regulatory standards designed to improve cyber resilience across critical national infrastructure, including UK water companies.
We provide resilient connectivity options, including diverse routing, failover, and solutions designed for remote and hard-to-reach environments such as pumping stations and treatment plants.
GET IN TOUCH
Start the Conversation.
If you are reviewing your NIS / CAF compliance or planning for the PSTN switch-off, now is the time to act.
Speak to one of our experts to explore a tailored, resilient solution aligned to your operational needs.
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office
Manchester Office
*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.
























