You handle the CX. We’ll handle the IT.
Retailers have to innovate to compete in today’s market. The only way to grow market share is to deliver a state-of-the-art customer service experience both online and in-store.
Exponential-e’s IT expertise and relentless commitment to customer service will give your IT team the peace of mind it needs to stop worrying about day to day IT operations. That means they can concentrate on what really matters: delivering exceptional omni-channel service for your customers.
The most successful retailers have the insights to anticipate their customers want and give it to them.
Our Retail Solutions
A global high street travel retailer with 1,300 stores worldwide
This client’s massive retail network is made possible by Exponential-e.
We enable the client to grow and respond flexibly to changes in customer demand. And, through ongoing management of services and projects, we support both numerous changes to service requirements and the rapid deployment of new sites in the UK and overseas.
The largest fast-fit retailer and wholesaler of tyres in the UK, with approximately 800 retail centres and 14 warehouses
This client wanted to gain control and visibility of its network, to improve resilience and reliability, and to protect client data against security risks.
We simplified and aligned the client’s complex array of services and suppliers into a single, unified and fully managed Network and Colocation infrastructure solution.
We enabled the client to future-proof their infrastructure, and to further explore commercial and market positioning benefits of Cloud-based technology.
A leading manufacturer and retailer of artisan paint and wallpaper with more than 60 showrooms worldwide
This client has recently enhanced its in-store customer experience through digital transformation. We have enabled the execution of the client’s customer experience strategy by giving them a more agile and flexible network.
We supported this transformation by replacing the client’s legacy MPLS WAN with an Internet-based high performance WAN which will carry the client’s majority-SaaS-based applications