Direct Routing
 with Microsoft Teams

Connect and collaborate from anywhere around the world

With enhanced functions and global calling plans, we help you to collaborate and stay productive with Microsoft Teams Direct Routing. Start your trial today and let us help you to manage the rapid deployment of MS Teams advanced remote-working solution.

Why Direct Routing with Microsoft Teams, powered by Exponential-e

Exponential-e, a Microsoft CSP partner, was one of the first providers to deliver an integrated Office 365 Microsoft Teams experience with global calling plans underpinned by a 24 / 7 x 365 NOC. That is why we provide a personalised approach, aligned to your business goals to help you implement, aid user adoption and monitor and manage the services we provide. With Exponential-e we enable you to bring your current voice services into the Microsoft Cloud through Direct routing.

01
Re-route phone numbers when Microsoft has an outage.
02
Seamless number porting from any provider.
03
Enterprise grade security and compliance.
04
Legacy PBX integration and support.
05
Multiple managed service options.
06
24 / 7 x 365 Enhanced Microsoft support.
07
Global solution providing global calling plans.
+ Why Direct Routing with Microsoft Teams, powered by Exponential-e
Microsoft Teams delivered in days for London Legal firm

Leading London Law firm

We have just this week brought forward the rollout of Microsoft Teams, a project that would normally take around 3-6 months of planning, delivered in just shy of a week.

The reason for engaging Exponential-e was to find a technology partner capable of delivering the technical know-how, support and consultancy that enables us to move fast.

This project was the perfect example of that and a partnership that I hope will last for many years to come.

James Harrison  IT Director, Leigh Day.

Global Microsoft Teams Deployment

European PSTN Breakout
european-pstn-breakout_b.jpg.png
Asia PSTN Breakout
teams-calling-direct-routing_b.png
Local PSTN Breakout
local-pstn-breakout_c.png
Microsoft Teams Calling as a Service

Microsoft Teams provides a complete enterprise hub for teamwork with persistent and reliable chat, calling and meetings capabilities with easy access to the entire Office 365 suite.

01
Unlock true UC experience: Combining UC and PBX functionality delivers a powerful, yet simplified user experience.
02
Interoperability: Enjoy seamless collaboration between devices to stay productive anytime, anywhere, across any device
03
Leverage your investment with Microsoft: Direct Routing for Microsoft Teams is easy to deploy providing scalability, eliminating the need for Capital expenditure investment and offers lower TCO
04
Fully managed service: We take care of everything; removing the complexity of migration whilst supporting your teams to Digital Transformation

Call Recording
 with Microsoft Teams

Our solution integrates directly with Microsoft Teams to bring compliance call recording functionality, quality assurance, agent evaluation and AI analytics to enterprises of all scales. It securely captures Microsoft Teams' communications including web, desktop (Windows and Mac), mobile applications (iOS and Android) and desktop phones:

01
Call recording solution is the only Azure-based, Cloud Native compliance call recording technology directly integrated with Microsoft Teams.
02
Microsoft Teams integration does not require additional on-device software or on-premise software.
03
Automated call capture through direct Microsoft Teams integration.
04
Secure storage of call data.
05
Delivering analytics, Quality Assurance, compliance and emotive detection features.
06
Meets GDPR, MiFID II, HIPA, Dodd-Frank, PCI-DSS and other requirements.
07
Compliance taking into consideration data sovereignty regulations.

Why Exponential-e?

Microsoft’s next generation UCC suite powered by Exponential-e’s Enterprise call control offers a complete collaboration hub to connect business users both inside and outside the organisation - driving productivity and transitioning your team to the digital workplace.

Delivered over Exponential-e’s business-only Network for superior call quality and reliability

We operate our own Teams Direct Routing Platform for 100% control of the service and quality we provide to customers

Fully resilient platform across diverse locations based on carrier grade hardware and latest software

Broad range of Network, Security and Cloud services that complement and underpin the UC solution and provide full end-to-end service capability

Extensive experience supporting customers with Microsoft (Gold Partner status) particularly Office365 and strong relationships with key ecosystem partners

Seamless migration and full support along the journey through dedicated Sales Specialists, UCC Solutions Consultants, Delivery Experts and 24 x 7 UK Support desk

Read our latest UCC blogs

We are all contact centre agents now
We are all contact centre agents now
Here's why that's a good thing… "In the new contact centre, we're no longer reliant on hunt groups, and can onboard new services and new desks very easily, which has allowed for a much higher l...
Read our blog
Understanding failure demand and its impact on your contact centre
Understanding failure demand and its impact on your contact centre
Failure Demand: "Demand caused by failure to do something or do something right for the customer" Seddon, 2003...
Read our blog
Why you can’t afford to neglect advisor wellbeing in the new contact centre
Why you can’t afford to neglect advisor wellbeing in the new contact centre
Even as the end of lockdown approaches, it is clear that hybrid working is here to stay, with organisations utilising remote and office-based working on a flexible basis, in order to combine the advan...
Read our blog

Talk to one of our specialists

Fill out the form and we'll get back to you as soon as possible.

If you are looking for technical support please, contact our Support team on: 0845 230 6001

Connect with us
Take a look at our latest posts on Facebook. Keep uo to date with the latest news on Twitter. Subscribe to our YouTube Channel. Be part of the conversation, join us on Linkedin. Check out the Exponential-e Blog.

Talk to one of our specialists

Fill out the form and we'll get back to you as soon as possible.

If you are looking for technical support, please contact our Support team on: 0845 230 6001

100% Privacy Guaranteed.
View our privacy policy.

100% Privacy Guaranteed.
View our privacy policy.

▲