Direct Routing with Microsoft Teams

Connect and collaborate from anywhere around the world.

With enhanced functions and features and global calling plans, we help you to collaborate and stay productive
 with Microsoft Teams Direct Routing. Let us help you to manage the rapid deployment of advanced
 remote-working solutions.

Why Direct Routing with Microsoft Teams, powered by Exponential-e

Exponential-e, a Microsoft CSP partner, was one of the first providers to deliver an integrated Office 365 Microsoft Teams experience with global calling plans underpinned by a 24 / 7 x 365 NOC. That is why we provide a personalised approach, aligned to your business goals to help you implement, aid user adoption and monitor and manage the services we provide. With Exponential-e we enable you to bring your current voice services into the Microsoft Cloud through Direct routing.

01
Re-route phone numbers when Microsoft has an outage.
02
Seamless number porting from any provider.
03
Enterprise grade security and compliance.
04
Legacy PBX integration and support.
05
Multiple managed service options.
06
24 / 7 x 365 Enhanced Microsoft support.
07
Global solution providing global calling plans.
Microsoft Teams delivered in days for London Legal firm

Leading London Law firm

We have just this week brought forward the rollout of Microsoft Teams, a project that would normally take around 3-6 months of planning, delivered in just shy of a week.

The reason for engaging Exponential-e was to find a technology partner capable of delivering the technical know-how, support and consultancy that enables us to move fast.

This project was the perfect example of that and a partnership that I hope will last for many years to come.

James Harrison  IT Director, Leigh Day.

Global Microsoft Teams Deployment

European PSTN Breakout
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Asia PSTN Breakout
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Local PSTN Breakout
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Microsoft Teams Calling as a Service

Microsoft Teams provides a complete enterprise hub for teamwork with persistent and reliable chat, calling and meetings capabilities with easy access to the entire Office 365 suite.

01
Unlock true UC experience: Combining UC and PBX functionality delivers a powerful, yet simplified user experience.
02
Interoperability: Enjoy seamless collaboration between devices to stay productive anytime, anywhere, across any device
03
Leverage your investment with Microsoft: Direct Routing for Microsoft Teams is easy to deploy providing scalability, eliminating the need for Capital expenditure investment and offers lower TCO
04
Fully managed service: We take care of everything; removing the complexity of migration whilst supporting your teams to Digital Transformation

Call Recording
 with Microsoft Teams

Our solution integrates directly with Microsoft Teams to bring compliance call recording functionality, quality assurance, agent evaluation and AI analytics to enterprises of all scales. It securely captures Microsoft Teams' communications including web, desktop (Windows and Mac), mobile applications (iOS and Android) and desktop phones:

01
Call recording solution is the only Azure-based, Cloud Native compliance call recording technology directly integrated with Microsoft Teams.
02
Microsoft Teams integration does not require additional on-device software or on-premise software.
03
Automated call capture through direct Microsoft Teams integration.
04
Secure storage of call data.
05
Delivering analytics, Quality Assurance, compliance and emotive detection features.
06
Meets GDPR, MiFID II, HIPA, Dodd-Frank, PCI-DSS and other requirements.
07
Compliance taking into consideration data sovereignty regulations.

Why Exponential-e?

Microsoft’s next generation UCC suite powered by Exponential-e’s Enterprise call control offers a complete collaboration hub to connect business users both inside and outside the organisation - driving productivity and transitioning your team to the digital workplace.

Delivered over Exponential-e’s business-only Network for superior call quality and reliability

We operate our own Teams Direct Routing Platform for 100% control of the service and quality we provide to customers

Fully resilient platform across diverse locations based on carrier grade hardware and latest software

Broad range of Network, Security and Cloud services that complement and underpin the UC solution and provide full end-to-end service capability

Extensive experience supporting customers with Microsoft (Gold Partner status) particularly Office365 and strong relationships with key ecosystem partners

Seamless migration and full support along the journey through dedicated Sales Specialists, UCC Solutions Consultants, Delivery Experts and 24 x 7 UK Support desk

Read our latest UCC blogs

Are you ready for the next phase of Microsoft Teams… True Unified Communications?
Are you ready for the next phase of Microsoft Teams… True Unified Communications?
Microsoft Teams has been in the ascension for some time now, rising exponentially in popularity throughout 2020, to the point it is now the default internal communications tool for many organisations,...
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Don’t go Soft: The Case for Teams Direct Routing
Don’t go Soft: The Case for Teams Direct Routing
Now more than ever, effective collaboration and communication are the keys to success. Throughout 2020, we saw a widespread shift in how we interact with each other, both in and out of work, and how w...
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Creating new workspaces for the distributed workforce’s ‘liquid footprint’
Creating new workspaces for the distributed workforce’s ‘liquid footprint’
With the flexible office model slowly but surely supplanting the traditional working environments in favour of dynamic co-working spaces for a number of years now, we have seen many organisations reco...
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Our Customers

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If you are looking for technical support please, contact our Support team on: 0845 230 6001

 

Talk to one of our specialists

Fill out the form and we'll get back to you as soon as possible.

If you are looking for technical support, please contact our Support team on: 0845 230 6001

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