with Microsoft Teams
Connect and collaborate from anywhere around the world
With enhanced functions and global calling plans, we help you to collaborate and stay productive with Microsoft Teams Direct Routing. Start your trial today and let us help you to manage the rapid deployment of MS Teams advanced remote-working solution.
Why Direct Routing with Microsoft Teams, powered by Exponential-e?
Exponential-e, a Microsoft CSP partner, was one of the first providers to deliver an integrated Office 365 Microsoft Teams experience with global calling plans underpinned by a 24 / 7 x 365 NOC. That is why we provide a personalised approach, aligned to your business goals to help you implement, aid user adoption and monitor and manage the services we provide. With Exponential-e we enable you to bring your current voice services into Microsoft Cloud services through Direct routing.
Leading London Law firm
Microsoft Teams provides a complete enterprise hub for teamwork with persistent and reliable chat, remote working solutions, and calling and meetings capabilities, with easy access to the entire Office 365 suite.
with Microsoft Teams
Our solution integrates directly with Microsoft Teams to bring compliance call recording functionality, quality assurance, agent evaluation and AI analytics to enterprises of all scales. It securely captures Microsoft Teams' communications including web, desktop (Windows and Mac), mobile applications (iOS and Android) and desktop phones:
Microsoft’s next generation UCC suite powered by Exponential-e’s Enterprise call control offers a complete collaboration hub to connect business users both inside and outside the organisation - driving productivity and transitioning your team to the digital workplace.
We operate our own Teams Direct Routing Platform for 100% control of the service and quality we provide to customers
Fully resilient platform across diverse locations based on carrier grade hardware and latest software
Broad range of Network, Security and Cloud services that complement and underpin the UC solution and provide full end-to-end service capability
Extensive experience supporting customers with Microsoft (Gold Partner status) particularly Office365 and strong relationships with key ecosystem partners
Seamless migration and full support along the journey through dedicated Sales Specialists, UCC Solutions Consultants, Delivery Experts and 24 x 7 UK Support desk
This exclusive report - created in collaboration with ContactBabel, the contact centre specialists - explores the impact of the new hybrid working model on the productivity and wellbeing of contact centre agents, and how this, in turn, affects the customer experience, as well as the ongoing challenge of cyber security. Drawing on data gathered from 51 organisations across the UK, this report provides powerful, actionable insights that will help make your contact centre a vital part of your wider customer contact strategy.