The media sector is amongst the most dynamic and rapidly evolving in the UK, with audiences consuming higher volumes of content than ever before, across a tremendous range of platforms. This means its IT infrastructure must reflect that, ensuring data-intensive content can be made available on-demand, both online and offline. A secure, high-perform...

The past year has challenged the UK's education sector in ways that would previously have been inconceivable, with children learning from home the majority of the time since March.

The way the hospitality & leisure industry interacts with guests is constantly evolving, with cutting-edge technology offering new channels for everything from making bookings, to checking in, ordering additional services and entertainment, and billing. This type of multi-channel service delivery must be underpinned by a secure, scalable and co...

The UK's housing industry must contend with a number of singular challenges, as they ensure they remain efficient, scalable and profitable, while still keep the wellbeing of their tenants at the centre of everything.

At first glance, 2020 was the year organisations in both the public and private sectors wholeheartedly embraced Unified Communications (UC), in direct response to the challenges presented by COVID-19. However, while we certainly saw a surge in uptake of UC solutions as part of the wider move towards remote working, this was more the culmination of ...

A common perception of contact centres is that their callers - be they customers, patients or end users - only contact them if something is wrong. Nonetheless, throughout 2020, we have seen this underrated (but nonetheless essential) part of the overall customer experience enter a new stage in its evolution. But with distributed workplace...

Any organisation delivering professional services of any sort - from architecture and accountancy to engineering or recruitment - relies on its IT infrastructure to maximise employee performance, engage with customers, and deliver exceptional services and solutions. There are a number of challenges here. Compliance requirements, particula...

2020 has proven a challenging time for the global hospitality sector. As with virtually every industry impacted by COVID-19, the sector has been forced to completely re-evaluate the way it delivers its services, in order to comply with government regulations and - most importantly - guarantee the continued safety of both guests and staff.

Technology is omnipresent in young people's lives and is opening up new channels of learning across the education sector, with pupils, students and staff utilising Cloud and video calling platforms both in and out of the classroom. At the same time, cyber security is evolving at a rapid pace to answer ongoing concerns about pupils' safety online an...

No matter how sure you are that your network is secure, you may still be at risk of cyberattacks. It's no exaggeration Cybercriminals are constantly working to stay one step ahead of organisations and security professionals, exploiting any vulnerability they can in even the most sophisticated systems.

It's well-established that security is an essential part of all infrastructure. With data protection more of a concern for customers and end users than ever - particularly in light of regulations like the Cloud Act and GDPR - it's vital that organisations demonstrate a clear commitment to the security of their networks, Cloud applications and physical devices.

The move towards Hybrid Cloud infrastructures - with on-premise solutions systems connected to Public and Private Clouds to maximise the benefits of each solution - has been in progress for a number of years now. Indeed, in 2019 it was reported that 69% of organisations were already utilising some form of Hybrid Cloud solution1. Since then, the move towards a distributed workforce in response to COVID-19 has accelerated this process, with 82% of organisations reporting that they have accelerated their Cloud adoption strategies as a result of the pandemic2.