Vacancies

Shape your future with Exponential-e

08 April 2020

  • Expression of Interest

    The role you are seeking may not be available currently, please upload your CV and should a suitable vacancy arise we will be in touch!

    Careers at Exponential-e :

    Our passion for technology is only matched by our passion for our people. Working at Exponential-e means coming into a dynamic environment where motivated employees have the opportunity to become experts in their field, thought leaders and game changers of the future. In all areas of our business we strive to build teams that: continually seek meaningful results through innovation, are customer-focused and thrive on working in a fast-paced and friendly environment.

    People:

      Our people are what makes the company what it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work here at Exponential-e. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Enterprise Cloud Sales

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    • To develop, support and execute the new business acquisition strategy of Exponential-e Cloud Sales ensuring achievement of all assigned margin, revenue and contract value targets
    • Sales role focused on driving new business growth in Cloud solutions. It’s an overlay position enhancing the sales teams with a higher level of knowledge & expertise
    • Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators
    • Act as an Cloud evangelist within the sales floor

    Key responsibilities for this job:

    • Achieve and exceed margin, contract value, and revenue targets
    • Deliver against key performance indicators and objectives
    • Develop and execute short, medium and long term business plans to exceed targets
    • Provide support to the Sales teams (direct and channel) on Cloud opportunities (Cloud Computing, Cloud Transformations, Public/Private/Hybrid Cloud builds, IaaS, Server Replication, Online Backup, Cloud Storage, Managed IT Services, Professional Services).
    • Build and maintain a solid and robustly qualified pipeline of sales opportunities within target markets growing to a level of 3x target coverage (net new and overlay)
    • Forecast monthly and quarterly sales achievement within accuracy of +/- 10%
    • Religiously maintain opportunity pipeline and deal positions on CRM (Salesforce)
    • Develop strategy with the Heads of, produce win-plans and support on executing on major deals
    • Define target list (existing/cross sell/up sell & new logos) and support engagement of suspects based on clearly defined criteria
    • Build and maintain a Cloud opportunity matrix for existing accounts and drive specific campaigns to target them
    • Develop an in-depth knowledge of the factors impacting the business
    • Work with the sales team to generate strong relationships with senior executives within customers / partners / prospects
    • Develop and sustain network of contacts and key individuals within assigned verticals and target market arena
    • Identify and develop opportunities for strategic step-change revenue growth
    • Support responses to tenders, RFI’s, RFPs, and other response formats
    • Build and provide clear support to virtual teams in pursuit of major business opportunities
    • Understand and be able to articulate deal level P&Ls
    • Build and maintain a strong technical and commercial understanding of key Exponential-e product propositions
    • Complete monthly reports and other administrative requirements to quality standards and required timeframes

    Knowledge and experience required:

    • Extensive experience within the Cloud, Managed IT services
    • Experience in developing business in assigned industry verticals
    • Understanding of Cloud adoption strategies and Cloud Readiness Assessments.
    • Experience in Public Cloud Services such as Azure & Amazon 
    • Knowledge of Hybrid Cloud Principles and Architectures
    • Sound understanding of Backup, Disaster Recovery & Virtualisation
    • Strong understanding of technology application in the Hosting, Managed Services and Cloud arenas
    • Able to demonstrate strong commercial understanding and business acumen
    • Strong sales skills (prospecting, qualifying, campaign management)
    • Detailed understanding of sales process and demonstration of world class sales rigour
    • Proven track record of identifying, developing and closing major opportunities
    • Proven and consistent track record of target over-achievement
    • Excellent networking ability and natural communication style
    • Excellent communicator with strong presentation, numeracy and written skills
    • Strong problem solving abilities; able to facilitate discussions and outcomes
    • Able to travel within designated territory and able to work with the minimum of supervision
    • Microsoft Suite (Excel, Word, Email, Access, Power Point)
    • Salesforce CRM experience advantageous but not essential
    • Degree level education advantageous, but track record of success in aligned career of higher importance

    Desirable knowledge and experience:

    • High energy, positive, and achievement driven with passion for success
    • Committed to taking personal ownership and responsibility
    • Confident and empathic individual with ability to build rapport with team, clients and internally to C level
    • Customer focused with passion for delivery of excellent service
    • Analytical thinker, with structured approach to resolving issues
    • Able to work with minimal supervision but also to contribute to team goals
    • Committed to ongoing learning and personal development
    • Flexible work ethic

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Channel Partner Manager

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    To develop channel accounts to increase revenues in line with set targets. The objective is underpinned by the need to provide partners with significant commercial advantage.

    Key responsibilities for this job:

    • Build lasting relationships with partners and increase spend with Exponential-e
    • Plan sales strategies and work closely with marketing to raise awareness of Exponential-e and build a strong pipeline
    • Ensure that targets are achieved
    • Competently and knowledgably advise partners on network solutions and services that best fulfil their customer requirements, undergoing full assessments and analysis of client needs
    • Align Exponential-e portfolio within partner services and ensure partners sales teams are aware of positioning and benefits
    • Negotiate pricing with partners to achieve sales in line with Exponential-e's pricing policies and client requirements
    • Conducting face to face channel meetings with partners and their clients
    • Managing internal resource and interfacing with internal departments
    • To achieve personal/career advancement goals in line with Exponential-e’s personal development programme

    Other duties the Channel Partner Manager will be required to undertake as may be assigned by Sales Manager:

    • Accurate forecasting of anticipated sales is required, along with regular activity reporting
    • Participation in planning and preparing marketing campaigns along with your own targeted campaigns
    • Attending networking events
    • Activities outside of normal work hours may also be required

    Knowledge and experience required:

    • Consistent channel sales record within the telecoms, ISP, carrier or systems integrator space
    • Knowledge of data connectivity, WAN and Internet network technologies
    • Excellent communication and interpersonal skills are required, with the ability to 'win trust', selling on the quality and integrity of Exponential-e
    • Must be driven, self-motivated and disciplined
    • Articulate and polished with a professional approach to sales
    • Eager to learn and develop

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • 3rd Line Network Specialist Team Leader
    • Type of role: full time permanent
    • Location: London
    • Hours: Monday-Friday 09:00-17:30
    • Holidays: 25 days

    Overall purpose of the job:

    Act as an escalation point for 3rd line incidents and changes. This may involve either taking ownership directly or overseeing the incident / change and making sure it is being progressed according to SLA’s.

    To work closely with the 2nd Line Service Desk team and the Solution Delivery team to assist in supporting customers and configuration tasks

    Key responsibilities for this job:

    • Act as a mentor providing skills / knowledge transfer and advice where needed to individuals in the team.
    • Maintain incident / change queues. Make sure tickets are divided equally amongst the team so no one member is being overloaded with active tickets.
    • Conduct regular meetings with individuals within the team. This will consist of performance reviews, updates on new processes and procedures along with other general raised questions.
    • To act as a proxy to the role of Senior Technical Specialist in their absence for any issue that may arise. Be part of the training and performance review team that analyses team performance and provides a steer on future training requirements.
    • Provide regular feedback to the Senior Technical Specialist on the general wellbeing, health and efficiency of the team. Raise any matters of concern or potential ways to improve current processes.
    • Regular communication verbally and written with existing customers
    • Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk
    • Take ownership and effectively manage support tickets for incidents, change and service requests
    • Documentation of customer solutions – OSS System, Visio documentation, technical summary write up
    • Customer service simulation testing
    • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects

    Technical Environment:

    • Routing, Switching and Security
    • Juniper SRX and EX series
    • Fortigate, Palo Alto, Cisco ASA Firewalls
    • Nokia 7x50 series

    Knowledge and experience required:

    • Previous experience as a Team Lead or a relied upon escalation point.
    • Ability to analyse current working practices and provide ideas to improve visibility and efficiencies of incident / change handling and progression.
    • In depth knowledge and troubleshooting of networking principles equivalent to CCNP R&S or JNCIP-ENT level
    • Ability to troubleshoot and sectionalise faults to identify root cause and resolution
    • Advanced knowledge of layer 2 and 3 protocols including QinQ, BGP, OSPF, VRRP
    • Significant experience using one of the following firewalls: Fortigate, Palo Alto, Cisco ASA. This should include experience of configuring and troubleshooting access lists, NAT, IPSec and SSL VPNs.
    • Experience with using networking tools such as Wireshark

    Desirable knowledge and experience:

    • Juniper platform configuration experience, SRX and EX series
    • Experience with Alcatel SR & ESS 
    • Experience with IPSec VPN, SSL, NAT, 2FA, Multicast

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Account Manager

    Type of role: full time permanent

    Hours: Monday - Friday 9:00 - 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    To secure new business within existing client accounts, increasing Exponential-e revenues in line with set targets.

    Key responsibilities for this job:

    • To sell new network and ICT services (Cloud, LAN, Wi-Fi, UCC & Server hardware) to existing accounts
    • Maintaining and developing client relationships for a small number of accounts
    • Working with clients management teams to understand particular business strategies
    • Evaluating those strategies and ensuring Exponential-e readiness to keep pace with the implementation of new programs, projects, or features consistent with those strategies
    • Increasing the revenue opportunity within each clients business portfolio as it relates to utilising additional Exponential-e services or product offerings
    • Tracking and escalation of client issues alongside the client relationship team
    • Establish and coordinate planned visits at the customer location and at Exponential-e
    • Inform clients of new services, partnerships, and/or products as they are announced or released
    • Provide support to additional departments when required, as required 

    Knowledge and experience required:

    • The ability to close deals
    • Great communication skills across all parts of the business
    • Knowledge of the following ICT product suites; Cloud, LAN & Wi-Fi, UCC, Server Hardware
    • Excellent written and verbal communication skills with the ability to communicate technical issues to both the IT department and to the client in understandable terms
    • Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail
    • Good working knowledge of Microsoft Excel and Word is essential
    • Well organised and self-motivated team player

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Enterprise Business Development Manager

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    To support and execute the new business acquisition strategy of Exponential-e ensuring achievement of all assigned margin, revenue and contract value targets.

    Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators

    Primary product focus areas:

    • WAN Portfolio: VPLS, Data Connectivity and Wireless
    • LAN Portfolio
    • Unified Communications portfolio
    • Voice portfolio: Hosted and traditional voice offerings
    • Hosting & Cloud
    • Managed IT Services and Equipment

    Key responsibilities for this job:

    • Develop and execute short, medium and long term business plans to exceed targets
    • Achieve and exceed margin, contract value, and revenue targets
    • Deliver against key performance indicators and objectives
    • Prospect, qualify, negotiate and close key new business deals
    • Build and maintain a solid and robustly qualified pipeline of sales opportunities within assigned industry verticals growing to a level of 3x target coverage.
    • Forecast monthly and quarterly sales achievement within accuracy of +/- 10%
    • Religiously maintain opportunity pipeline and deal positions on Salesforce
    • Develop strategy, produce win-plans and execute on major deals
    • Define target list and engage suspects based on clearly defined criteria
    • Carry out and record target prospect meetings in line with agreed KPIs
    • Develop an in-depth knowledge of the factors impacting the technology market, adoption and trends for assigned verticals
    • Generate strong relationships with senior executives within customer and prospect base
    • Develop and sustain network of contacts and key individuals within assigned verticals and target market arena
    • Identify and develop opportunities for strategic step-change revenue growth
    • Produce quotations and lead Exponential-e responses to tenders, RFI’s, RFPs, and other response formats
    • Build and provide clear leadership to virtual teams in pursuit of major business opportunities
    • Collect and understand target client requirements, building commercial propositions based on Capex , Opex and other commercial needs to gain competitive advantage
    • Understand and be able to articulate deal level P&Ls
    • Attend, present and host at industry events
    • Build and maintain a strong technical and commercial understanding of key Exponential-e product propositions particularly: WAN (MPLS, Point to Point), Hosting and Cloud, Managed IT services; Hosted Voice and Unified Comms.
    • Build and leverage an understanding of competition and their propositions to Exponential-e advantage
    • Formulate and complete client presentations to an exceptional standard
    • Complete monthly reports and other administrative requirements to quality standards and required timeframes.

    Knowledge and experience required:

    • Extensive experience within the Telecoms, Hosting, UC, and Vendor environment
    • Experience in developing business in assigned industry verticals
    • Strong understanding of technology application in the Hosting, WAN, Cloud, UC and Voice arenas
    • Able to demonstrate strong commercial understanding and business acumen
    • Strong sales skills (prospecting, qualifying, campaign management)
    • Detailed understanding of sales process and demonstration of world class sales rigour
    • Proven track record of identifying, developing and closing major opportunities
    • Proven and consistent track record of target over-achievement
    • Excellent networking ability and natural communication style
    • Excellent communicator with strong presentation, numeracy and written skills
    • Strong problem solving abilities; able to facilitate discussions and outcomes
    • Able to travel within designated territory and able to work with the minimum of supervision
    • Microsoft XP (Excel, Word, Email, Access, Power Point)
    • Salesforce experience advantageous but not essential
    • Degree level education advantageous, but track record of success in aligned career of higher importance.

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Cloud Sales Specialist
    • Type of role: full time permanent
    • Location: London
    • Hours: Monday-Friday 09:00-17:30
    • Holidays: 25 days

    Overall purpose of the job:

    • Focus on Selling Cloud Product & Service Portfolio: Infrastructure as a Service (IaaS), Backup, Disaster Recovery, Hyper Converged (Private Cloud), and Virtual Desktop Infrastructure (VDI) offerings with attached Managed Services and Professional Services targets.
    • Identify the opportunities through existing Expo-e Customers as well as running campaign to target Net New Business
    • Support event and marketing activities to promote Exponential-e services and capabilities.
    • Support the wider Exponential-e sales teams in enhancing Cloud, Transformation and Services knowledge
    • Lead and champion the services in Exponential-e to ensure opportunities are uncovered and capitalised upon.

    Key responsibilities for this job:

    • Achieve individual assigned Sales Incentive Plan covering both net new business sales as well as overlay sales
    • Prospect and Lead development within the Cloud Product Set
    • Work with the wider Exponential-e account teams to drive customer engagements.
    • Drive sales campaigns and lead sales engagements coordinating internal teams.
    • Maintain knowledge of Cloud Product Portfolio to drive opportunities and win against the competition
    • Work with partners that underpin the Cloud Portfolio to drive Opportunity and Win plans

    Knowledge and experience required:

    • Previous sales experience (ideally with a background in Dell technologies and/or as a service approach)
    • Base understanding of Cloud Portfolio; Backup, Disaster Recovery, Hyper-Converged, IaaS
    • Motivated and competitive personality with a desire to succeed
    • Ability to drive customer engagement and understand the problems Expo-e Solutions solve
    • Experience of working across sales teams to coordinate activity to achieve success.
    • Capable of creating impactful customer proposals to influence outcomes.
    • Ability to quickly interpret information and position the important elements to customers, stakeholders and project teams.
    • Strong presentation and meeting management skills.
    • Ability to maintain an opportunity pipeline and win plan
    • Knowledge of core offerings (main examples):
      • Backup
      • DR
      • IaaS
      • Hyper-Converged (HCI – VXRail)
      • Ctirix VDI
    • Ability to identify and capture sizing info for solutions to enable a Technical Consultant to support
    • Demonstration of previous sales wins where candidate has led the sale
    • Understanding of motivation for customers to move to service oriented models and what influences a choice

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Public Sector Account Director

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    To support and execute the new business acquisition strategy of Exponential-e Group Sales ensuring achievement of all assigned margin, revenue and contract value targets.

    Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators

    Primary Product Focus Areas:

    • WAN Portfolio: VPLS, Data Connectivity and Wireless
    • LAN Portfolio
    • Unified Communications portfolio
    • Voice portfolio: Hosted and traditional voice offerings
    • Hosting & Cloud 
    • Managed IT Services and Equipment Sales

    Key responsibilities for this job:

    • Develop and execute short, medium and long term business plans to exceed targets
    • Achieve and exceed margin, contract value, and revenue targets
    • Deliver against key performance indicators and objectives
    • Prospect, qualify, negotiate and close key new business deals
    • Build and maintain a solid and robustly qualified pipeline of sales opportunities within assigned industry verticals growing to a level of 4x target coverage.
    • Forecast monthly and quarterly sales achievement within accuracy of +/- 10%
    • Religiously maintain opportunity pipeline and deal positions on CRM (Salesforce)
    • Develop strategy, produce win-plans and execute on major deals
    • Define target list and engage suspects based on clearly defined criteria
    • Carry out and record target prospect meetings in line with agreed KPIs
    • Develop an in-depth knowledge of the factors impacting the technology market, adoption and trends for assigned verticals
    • Generate strong relationships with senior executives within customer and prospect base
    • Develop and sustain network of contacts and key individuals within assigned verticals and target market arena
    • Identify and develop opportunities for strategic step-change revenue growth
    • Produce quotations and lead Exponential-e responses to tenders, RFI’s, RFPs, and other response formats
    • Build and provide clear leadership to virtual teams in pursuit of major business opportunities
    • Collect and understand target client requirements, building commercial propositions based on Capex , Opex and other commercial needs to gain competitive advantage
    • Understand and be able to articulate deal level P&Ls
    • Attend, present and host at industry events
    • Build and maintain a strong technical and commercial understanding of key Exponential-e product propositions particularly: WAN (VPLS, Point to Point), Hosting and Cloud, Managed IT services; Hosted Voice and Unified Comms.
    • Build and leverage an understanding of competition and their propositions to Exponential-e advantage
    • Formulate and complete client presentations to an exceptional standard
    • Complete monthly reports and other administrative requirements to quality standards and required timeframes.
    • Other tasks as required and commensurate with role

    Knowledge and experience required:

    • Extensive experience within the Connectivity, Cloud, Hosting, UC, and Vendor environment
    • Experience in developing business in assigned industry verticals
    • Strong understanding of technology application in the Hosting, WAN, Cloud, UC and Voice arenas
    • Able to demonstrate strong commercial understanding and business acumen
    • Strong sales skills (prospecting, qualifying, campaign management)
    • Detailed understanding of sales process and demonstration of world class sales rigour
    • Proven track record of identifying, developing and closing major opportunities
    • Proven and consistent track record of target over-achievements
    • Excellent networking ability and natural communication style
    • Excellent communicator with strong presentation, numeracy and written skills
    • Strong problem solving abilities; able to facilitate discussions and outcomes
    • Able to travel within designated territory and able to work with the minimum of supervision
    • Microsoft XP (Excel, Word, Email, Access, Power Point)
    • Salesforce CRM experience advantageous but not essential
    • Degree level education advantageous, but track record of success in aligned career more important

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Software Defined Development Engineer

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    You should be able to code to a high standard and actively follow, understand, evaluate and be able to implement appropriate technologies and best practices as they evolve. You will be a key part of the development team and your passion will help enable Exponential-e to remain at the leading edge of the telecoms market.

    You will be working closely with the R&D Team, developing and maintaining software for cutting-edge technologies like SDN and SD-WAN.

    Key responsibilities for this job:

    • Developing applications using various programming languages
    • Support and maintain existing applications
    • Provide application level support to system users
    • Gathering, documenting and estimating requirements
    • Provide a test environment prior to each release
    • Contribute to the quality of system delivery including the architecture, planning, estimation, development, integration, test and release infrastructure
    • Help maintain consistently high code quality across the development team including code reviews
    • Be able to and have the desire to contribute to towards the company’s technical strategy

    Primary requirements:

    • C#
    • .Net Platform
    • MySQL
    • Linux (sys admin)
    • Python

    Additional knowledge/skills:

    • Java
    • .Net MVC
    • Javascript, HTML advanced development (ajax, complex frameworks, js, html5, etc)
    • C/C++
    • Linux software programming (not including scripting)
    • Dev ops
    • Source control (Git, Bitbucket)
    • Testing Frameworks

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Solutions Consultant
    • Type of role: full time permanent
    • Location: London
    • Hours: Monday-Friday 09:00-17:30
    • Holidays: 25 days

    Overall purpose of the job:

    • “Pre-Sales” Solutions support internally and externally to Channel Account Managers working on network and basic voice or cloud projects
    • Work as a team player to assist in the smooth running of the Solutions department
    • Closely interact with the engineering department during the design stage of new solutions

    Key responsibilities for this job:

    • To engage with Channel Account Managers from the early stage of the opportunity cycle
    • Technically qualify new opportunities in conjunction with the commercial qualification
    • To attend customer meetings with Channel Account Managers
    • To participate in customer conference calls when required
    • The ability to design and develop innovative and competitive solutions, working individually or leading a wider virtual team for the qualified opportunity
    • Support the Sales Account Manager with the commercials of the opportunity
    • Work very closely with the Exponential-e Bid Team and Account Managers to respond to tenders (RFI/RFP)
    • To act as a central point of contact and provide technical support within existing accounts
    • Create a close working relationship with the engineering department in order to validate proposed designs and solutions

    Knowledge and experience required:

    • Minimum of 1 to 3 years of Significant IT / Telecoms experience
    • Able to talk confidently about technical solutions
    • Excellent presentation skills – the ability to articulate technical concepts to a non-technical audience
    • Good commercial acumen
    • Familiarity with the IT Channel and how it operates pertaining to Pre-Sales activities
    • Proven technical design skills and the ability to create design documentation
    • Knowledge of VPLS, MPLS, IP Networking, Routing Protocols, BGP, VRRP, IGRP
    • It’d be advantageous for you to have experience in one of the below:
      • Experience in designing secure Internet solutions (UTM firewalls. SIEM)
      • Knowledge of LAN (wired and wireless) environments
      • Familiarity with Private & Public Cloud architecture 
      • Previous hands on technical experience
    • Experience in a pre-sales environment would be beneficial
    • A Bachelor’s Degree or equivalent experience would be beneficial

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Channel Account Executive

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    Channel Account Executive: supporting channel sales account team to deliver against revenue targets. This is a development role with the opportunity to move into a full account management position within 6-12 months.

    Key responsibilities for this job:

    • Act as office based contact for key named accounts/Annual Leave cover
    • Act responsively and in a timely manner to customer queries and requests
    • Build strong relationships with key stakeholders both internally and externally on named accounts
    • Work with the account manager on contact strategy and business development planning
    • Attend regular product training courses to maintain high level of product knowledge with an understanding of the unique selling points for each product
    • Attend quarterly review meetings with key partners and educate partners on Exponential-e product and services portfolio
    • Help team achieve revenue acquisition targets to earn commissionable element
    • Help with in flight order/changes amends/upgrades and churn
    • Work with the account team on BIDS/pricing upon request

    Knowledge and experience required:

    • Demonstrate relevant and successful experience and success working in a business to business sales environment
    • Ability to work under pressure
    • A good level of understanding of sales techniques, sales cycles and forecast pipeline management
    • Good interpersonal and communications skills

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Business Development Consultant - Sheffield

    Type of role: full time permanent

    Location: London

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus public Holidays

    Overall purpose of the job:

    Secure new name business within the SME market across all aspect of the company portfolio including Cloud, Voice and Data.

    To act as an advocate of Exponential-e in all customer interactions and within the external market place

    Key responsibilities for this job:

    • To ensure sales targets are achieved or a Monthly, Quarterly and Annual basis
    • To plan Sales strategies and liaise with Marketing to produce campaigns to increase market share, raising awareness of the Exponential-e brand and technology
    • To support Exponential-e's continued growth within the SME marketplace and ensure enhanced profile within the MLE marketplace
    • To competently and knowledgably advise clients on ICT solutions and managed services that best fulfil their requirements, undergoing full assessments and analysis of client needs
    • To negotiate pricing with clients to achieve sales in line with Exponential-e's pricing policies and client requirements
    • Accurate forecasting of anticipated sales is required, along with regular activity reporting
    • To ensure that the CRM is up to date for all accounts, customer contacts, prospects, deals and opportunities
    • Assist with the mentoring of junior staff members
    • Attending networking events which at times may include activities outside of normal work hours
    • To take responsibility for and achieve personal and career advancement goals in line with Exponential-e’s personal development programme
    • Establish and coordinate planned visits at the customer location and at Exponential-e.
    • Company presentations to C-level executives.
    • To establish, develop and bring on new accounts to manage. Identify up-sell opportunities within the existing accounts.

    Knowledge and experience required:

    • Consistent new business sales record within the the cloud, telecoms, ISP, systems integrator or carrier space
    • Knowledge of cloud, data, voice, connectivity and Internet network technologies
    • Excellent communication and interpersonal skills are required, with the ability to 'win trust', selling on the quality and integrity of Exponential-e
    • An ambitious, industrious and aspirational mind-set
    • Experienced selling into the SME/MLE market
    • Must be driven, self-motivated and disciplined
    • Good presentation skills
    • Committed, engaged, and responsible when dealing with customers
    • Eager to learn and develop

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Sales Executive

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    • To identify, qualify and develop new business prospects 
    • To work with sales teams to develop leads, opportunities, accounts and increase revenues in line with set targets and business objectives 
    • To participate in lead generation activity and call out campaign days
    • You will be responsible for supporting opportunities and selling the Exponential-e portfolio of products and services to companies that may not be currently customers of Exponential-e

    Key responsibilities for this job:

    • Generating leads and cold calling prospective customers/existing customers.
    • Providing remote support for opportunities
    • Attending face to face meetings with potential clients
    • Consulting clients on the Exponential-e portfolio and services provided
    • Negotiating pricing with clients to achieve sales in line with Exponential-e's pricing policies and client requirements
    • Accurate forecasting of anticipated sales, along with regular activity reporting
    • Ensuring that sales and KPI targets are achieved
    • Assisting with the sales life cycle, supported at all times by relevant mentors and dedicated sales teams
    • Working on sales campaigns to increase market share, raising awareness of the Exponential-e brand and technology
    • Achieving personal and career advancement goals in line with Exponential-e’s mission statement
    • Activities outside of normal work hours may also be required

    Desirable knowledge and experience:

    • Can-do attitude, high achievement drive and a natural aptitude for sales
    • Hard working individual with excellent communication skills
    • Self-motivated with the drive and determination to succeed.
    • Highly adaptable and proactive.
    • Able to multi task and work well under pressure
    • Self-motivated and disciplined
    • Eager to learn and develop
    • Organised and disciplined
    • Able to take constructive criticism and to correct mistakes

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Renewals Manager

    Type of role: Full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    To ensure that customer retention is maximised by working with the relevant teams and departments to support sales in renewing existing customer revenue in line with revenue erosion targets whilst ensuring upsell opportunities are identified.

    Key responsibilities for this job:

    • Support the business in maximising revenue and margin retention across the existing customer account base.
    • Process Renewal requests, ensuring that requests are attended and resolved within the established SLAs.
    • Distribute and coordinate within the virtual team the tasks involved in a Renewal Analysis, ensuring the requests are completed within the agreed timescales and escalated when required.
    • Manage the communication with the sales team and key stake-holders making sure that everyone is appropriately updated.
    • Build the Renewal Analysis as per the relevant templates, extracting the main deal KPIs.
    • Identify the components of a customer’s existing solution and build into a quote that reflects their solution and any solution changes.
    • To achieve personal KPIs monthly and ensure that customer retention is maximised by working with Sales teams, Solutions, Procurement, Commercial, Products and Finance.   
    • Keep track of the renewal commercials and report market erosion across portfolio.

    Knowledge and experience required:

    • Good skills in Excel - ability to analyse, manipulate reports and present results
    • Highly numerate with strong reporting and analytical skills
    • Excellent attention to detail
    • Good verbal and written communication skills
    • Able to multitask and work well under pressure
    • Highly adaptable and proactive
    • Self-motivated and disciplined
    • Team player
    • Strong customer service focus
    • Positive and professional attitude

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Enterprise Business Manager
    • Type of role: full time permanent
    • Location: London
    • Hours: Monday-Friday 09:00-17:30
    • Holidays: 25 days

    Overall purpose of the job:

    To develop, support and execute the new business acquisition strategy of Exponential-e Sales ensuring achievement of all assigned margin, revenue and contract value targets

    Lead and manage the Enterprise Sales Team

    Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators

    Key responsibilities for this job:

    • Develop and execute short, medium and long term business plans to exceed targets
    • Achieve and exceed margin, contract value, and revenue targets
    • Deliver against key performance indicators and objectives
    • Lead the team to prospect, qualify, negotiate and close key new business deals
    • Sales coaching, team management and mentoring
    • Build and maintain a solid and robustly qualified pipeline of sales opportunities within target markets growing to a level of 3x target coverage
    • Forecast monthly and quarterly sales achievement within accuracy of +/- 10%
    • Religiously maintain opportunity pipeline and deal positions on CRM (Salesforce)
    • Develop strategy, produce win-plans and execute on major deals
    • Define target list and drive engagement of suspects based on clearly defined criteria
    • Develop an in-depth knowledge of the factors impacting the Enterprise business
    • Work with the sales team to generate strong relationships with senior executives within customer and prospect base
    • Develop and sustain network of contacts and key individuals within assigned verticals and target market arena
    • Identify and develop opportunities for strategic step-change revenue growth
    • Lead responses to tenders, RFI’s, RFPs, and other response formats
    • Build and provide clear leadership to virtual teams in pursuit of major business opportunities
    • Understand and be able to articulate deal level P&Ls
    • Attend, and host at industry events
    • Build and maintain a strong technical and commercial understanding of key Exponential-e product propositions particularly: WAN (VPLS, Point to Point), Hosting and Cloud, Managed IT services; Hosted Voice and Unified Comms
    • Build and leverage an understanding of competition and their propositions to Exponential-e
    • Work with the sales team to formulate and complete client presentations to an exceptional standard
    • Complete monthly reports and other administrative requirements to quality standards and required timeframes.
    • Other tasks as required and commensurate with role

    Knowledge and experience required:

    • Previous management experience of at least 3 years in a similar role
    • Extensive experience within the Telecoms, Hosting, UC, and Vendor environment
    • Experience in developing business in assigned industry verticals
    • Strong understanding of technology application in the Hosting, WAN, Cloud, UC and Voice arenas
    • Able to demonstrate strong commercial understanding and business acumen
    • Strong sales skills (prospecting, qualifying, campaign management)
    • Detailed understanding of sales process and demonstration of world class sales rigour
    • Proven track record of identifying, developing and closing major opportunities
    • Proven and consistent track record of target over-achievement
    • Excellent networking ability and natural communication style
    • Excellent communicator with strong presentation, numeracy and written skills
    • Strong problem solving abilities; able to facilitate discussions and outcomes
    • Able to travel within designated territory and able to work with the minimum of supervision
    • Microsoft XP (Excel, Word, Email, Access, Power Point)
    • Microsoft Dynamics CRM experience advantageous but not essential
    • Degree level education advantageous, but track record of success in aligned career of higher importance

    Desirable knowledge and experience:

    • High energy, positive, and achievement driven with passion for success
    • Committed to taking personal ownership and responsibility
    • Confident and empathic individual with ability to build rapport with team, clients and internally to C level
    • Customer focused with passion for delivery of excellent service
    • Analytical thinker, with structured approach to resolving issues
    • Able to work with minimal supervision but also to contribute to team goals
    • Able to lead teams whilst being an effective contributor as part of teams led by others
    • Committed to ongoing learning and personal development
    • Flexible work ethic

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Product Associate

      Type of role: full time permanent

      Location: London

      Hours: Monday-Friday 09:00-17:30

      Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Provide support to Product Management in planning, launching and in-life management of a Exponential-e's portfolio.

    Key responsibilities for this job:

    • Work alongside the Product Management team in supporting feasibility analysis, launch and on-going management of the Products portfolio.
    • Support in market and competitor analysis
    • Participate in development of product sales tools, product literature, documentation and processes and ensuring they are kept up to date.
    • Support on Product metrics analysis.

    Knowledge and experience required:

    • Someone with a passion for new technologies and Product Management. 
    • Ability to grasp and translate technical capabilities into benefits. 
    • Good skills with Excel, Word and Powerpoint. 
    • Good attention to detail.
    • Team player with excellent verbal and written communication skills.
    • Positive and professional attitude.
    • Flexible approach to work with the ability to work effectively under pressure

    Desirable knowledge and experience:

    • Preferably demonstrate some experience working within product management teams. 
    • Strong analytical and advanced Excel skills. 

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Cost Analyst
    • Type of role: full time permanent
    • Location: London
    • Hours: Monday-Friday 09:00-17:30
    • Holidays: 25 days

    Overall purpose of the job:

    The Cost Analyst’s role will provide a supporting role to the Financial Controller, working closely with the Financial Reporting Team and GA teams to investigate wastage through Cost Of Sales.

    The erosion of Margin through poor cost management can have a significant impact upon the success of a business, the purpose of this role is to identify the critical risk areas and to implement controls and monitoring policies to ensure that instances of poor Management are identified and resolved.

    The successful applicant will be responsible for liaising across multiple Business Units to assist in defining best practice processes for controls to be effective.

    Key responsibilities for this job:

    • Planning, collection and studying of data to identify Cost/Revenue matching.
    • Working with internal teams to provide detailed analysis of high volume cost streams.
    • Identify cost reduction opportunities to help eliminate non-revenue generating costs.
    • Liaising with key stakeholders throughout the Business to communicate risks.
    • Recommendation of process refinements to reduce risk.
    • Clear reporting of findings and results to Line Manager and Key Stakeholders, including SMT.

    Knowledge and experience required:

    • Experience working within a Finance department would be preferable.
    • Candidate would ideally be a Student or Part Qualified Accountant.
    • Candidate should be literate, with excellent IT skills and have a proven record of detailed data analysis.
    • Computer Literate – Strong Excel Skills will be essential.
    • Responsible and willing to take ownership of work.
    • Strong attention to detail.
    • Ability to deliver to defined timescales and requirements.
    • Good communication skills are essential, and must be able to work to own initiatives.

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Finance Manager
    • Type of role: full time permanent
    • Location: Chippenham
    • Hours: Monday-Friday 09:00-17:30
    • Holidays: 25 days

    Overall purpose of the job:

    To manage and coordinate the key Finance & Reporting deliverables for a newly acquired entity in the Exponential-e Group.

    Key responsibilities for this job:

    Month-end & Reporting

    • Responsible for coordinating and delivering the month-end accounting close:
    • Closing financials within an 8 working day period, in order to align to Group
    • Reporting P&L, Balance Sheet & Funds Flow to Group
    • Preparing commentary on key drivers & variances
    • Delivering more detailed reporting & analysis to the business and Group, as required (e.g. Cost Centre reporting, Project Profitability)
    • Accounting Policies & Controls
    • To implement appropriate accounting policies, aligned to business needs & compliant with FRS102, to ensure that financial statements are complete and accurate, and reflect the commercial reality of the business
    • To ensure there in an internal control framework in place, to provide assurances over the quality of reporting and ensure reporting is free from any material error
    • To create & maintain Balance Sheet Reconciliation schedules for review with the Director of Finance & Group FP&A

    Audit

    • To plan the audit in conjunction with the auditors, to ensure that we are clear on deliverables and a clean, efficient audit can be achieved
    • To review findings from the audit report, and ensure that any adjustments or control weaknesses identified are addressed

    VAT & Tax

    • To ensure vat reporting is submitted accurately and on time to HMRC, with a clear workings file, to show key controls performed
    • Ensure payments are made on time to HMRC
    • To assist our advisers in the computation of corporation tax and the preparation of R&D tax relief claims
    • To prepare and deliver any other required submissions to HMRC (e.g. EC Sales List PSA, P11d)

    Other

    • To lead the financial reporting team, setting appropriate objectives, training & developing the team, to support the achievement of overall financial reporting objectives. 
    • To maintain close contact with the Director of Finance & Group FP&A 
    • To oversee the team and provide assistance on operational matters as required
    • Ad hoc tasks, analysis and reports to support the business

    Knowledge and experience required:

    • Qualified Accountant ACA / ACCA / CIMA, with notable post-qualification experience
    • Experience in IT / Technology industry, or other project & service business beneficial
    • Possess knowledge of the relevant accounting standards – FRS102
    • Ability to analyse financial data and understand financial reports, statements, cash flow and projections
    • High integrity and trusted personality
    • Ability to work independently, self-motivate, organize & adhere to deadlines in a fast-growing business
    • Advanced MS Office skills, notably Excel and PowerPoint
    • xperience of Sage200, Access Dimensions and/or AutoTask is beneficial, but not required

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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