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01 July 2022

  • Expression of Interest

    The role you are seeking may not be available currently, please upload your CV and should a suitable vacancy arise we will be in touch!

    Careers at Exponential-e :

    Our passion for technology is only matched by our passion for our people. Working at Exponential-e means coming into a dynamic environment where motivated employees have the opportunity to become experts in their field, thought leaders and game changers of the future. In all areas of our business we strive to build teams that: continually seek meaningful results through innovation, are customer-focused and thrive on working in a fast-paced and friendly environment.

    People:

      Our people are what makes the company what it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work here at Exponential-e. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

  • Business Development Manager - Public Sector
    • Type of role: full time permanent
    • Location: London, Hybrid
    • Hours: Monday – Friday, 09:00 – 17:30
    • Holidays: 25 days

    Overall purpose of the job:

    To support and execute the new business acquisition strategy of Exponential-e Group Sales ensuring achievement of all assigned margin, revenue and contract value targets.

    Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators

    Primary Product Focus Areas:

    • WAN Portfolio: VPLS, Data Connectivity and Wireless
    • LAN Portfolio
    • Unified Communications portfolio
    • Voice portfolio: Hosted and traditional voice offerings
    • Hosting & Cloud 
    • Managed IT Services and Equipment Sales
    • Cyber Security

    Key responsibilities for this job:

    • Develop and execute short, medium and long term business plans to exceed targets
    • Achieve and exceed margin, contract value, and revenue targets
    • Deliver against key performance indicators and objectives
    • Prospect, qualify, negotiate and close key new business deals
    • Build and maintain a solid and robustly qualified pipeline of sales opportunities within assigned industry verticals growing to a level of 4x target coverage.
    • Forecast monthly and quarterly sales achievement within accuracy of +/- 10%
    • Religiously maintain opportunity pipeline and deal positions on CRM (Salesforce)
    • Develop strategy, produce win-plans and execute on major deals
    • Define target list and engage suspects based on clearly defined criteria
    • Carry out and record target prospect meetings in line with agreed KPIs
    • Develop an in-depth knowledge of the factors impacting the technology market, adoption and trends for assigned verticals
    • Generate strong relationships with senior executives within customer and prospect base
    • Develop and sustain network of contacts and key individuals within assigned verticals and target market arena
    • Identify and develop opportunities for strategic step-change revenue growth
    • Produce quotations and lead Exponential-e responses to tenders, RFI’s, RFPs, and other response formats
    • Build and provide clear leadership to virtual teams in pursuit of major business opportunities
    • Collect and understand target client requirements, building commercial propositions based on Capex , Opex and other commercial needs to gain competitive advantage
    • Understand and be able to articulate deal level P&Ls
    • Attend, present and host at industry events
    • Build and maintain a strong technical and commercial understanding of key Exponential-e product propositions particularly: WAN (VPLS, Point to Point), Hosting and Cloud, Managed IT services; Hosted Voice and Unified Comms.
    • Build and leverage an understanding of competition and their propositions to Exponential-e advantage
    • Formulate and complete client presentations to an exceptional standard
    • Complete monthly reports and other administrative requirements to quality standards and required timeframes.
    • Other tasks as required and commensurate with role

    Knowledge and experience required:

    • Extensive experience within the Connectivity, Cloud, Hosting, UC, and Vendor environment
    • Experience in developing business in assigned industry verticals
    • Strong understanding of technology application in the Hosting, WAN, Cloud, UC and Voice arenas
    • Able to demonstrate strong commercial understanding and business acumen
    • Strong sales skills (prospecting, qualifying, campaign management)
    • Detailed understanding of sales process and demonstration of world class sales rigour
    • Proven track record of identifying, developing and closing major opportunities
    • Proven and consistent track record of target over-achievements
    • Excellent networking ability and natural communication style
    • Excellent communicator with strong presentation, numeracy and written skills
    • Strong problem solving abilities; able to facilitate discussions and outcomes
    • Able to travel within designated territory and able to work with the minimum of supervision
    • Microsoft XP (Excel, Word, Email, Access, Power Point)
    • Salesforce CRM experience advantageous but not essential
    • Degree level education advantageous, but track record of success in aligned career more important

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now | Vacancies | Careers | Privacy Policy

    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

  • Vysiion: Account Manager - CNI & Utilities
    • Type of role: full time permanent
    • Location: Chippenham, Vysiion
    • Hours: Monday – Friday, 09:00 – 17:30
    • Holidays: 25 days + public hoildays

    About Vysiion

      Vysiion, an Exponential-e Group company, is a growing organisation specialising in providing IT Managed Services and Consultancy to the UK Public Sector including local and central government agencies, blue light, healthcare and defence.

    Overall purpose of the job:

    • To secure new business within existing client accounts, increasing Vysiion and Exponential-e revenues in line with set targets.
    • Acquire, Grow and develop revenue within the group Portfolio to new customers within the Utility sector
    • Using your existing contacts, expand our engagement with the customer by establishing and building a strong network of contacts and supporters promoting our capability and suitability within the target customers at decision and influence level
    • Compile, communication and lead the account development growth strategy including key opportunities and ask’s of the group including ROI for any investment made
    • Ensuring that Vysiion and Exponential-e are delivering on contractual agreements and providing efficient and appropriate services to the customer
    • Own the overall responsibility of ensuring that existing accounts are retained and developed as Vysiion customers
    • Transform the perception of Vysiion and Exponential-e within account base
    • Support the renewal process and hold responsibility for securing client renewals on time and to target

    Key responsibilities for this job:

    • To sell new network projects and ICT services (Cloud, LAN, Wi-Fi, UCC & Server hardware) to existing CNI, Utilities, Rail, OEM. 
    • Maintaining and developing client relationships
    • Working with client management teams to understand particular business strategies
    • Evaluating those strategies and ensuring Vysiion and Exponential-e’s readiness to keep pace with the implementation of new programs, projects, or features consistent with those strategies
    • Increasing the revenue opportunity within each client’s business portfolio as it relates to utilising additional
    • Exponential-e services or product offerings
    • Tracking and escalation of client issues alongside the client relationship team
    • Establish and coordinate planned visits at the customer location and at Exponential-e
    • Inform clients of new services, partnerships, and/or products as they are announced or released
    • Provide support to additional departments when required, as required

    Primary product focus areas:

    • Solution selling of system integration OT projects across Energy, Water, CNI
    • Project Based works within the Utility based sector
    • Hosting & Cloud 
    • LAN Portfolio: Networks, CCTV Access Control integration, Cyber Security
    • Managed IT Services and Equipment Sales
    • WAN Portfolio: Private Mission Critical IP and SDH networks, VPLS, Data Connectivity and Wireless
    • Unified Communications portfolio
    • Voice portfolio: Hosted and traditional voice offerings

    Knowledge and experience required:

    • Utility Industry background including the ability to design, create opportunities and close profitable business.
    • Consistent sales and pre-sales/engineering record within the CNI sector selling engineering solutions and IT solutions including ISP, Cloud, Managed Services, Systems Integrator or Carrier space
    • Experience with selling into the C-suite within the Corporate CNI space
    • Knowledge of CNI Mission Critical Infrastructure in OT solutions.
    • WAN: VPLS, Data Connectivity and Wireless, LAN, Unified Communications, Hosting & Cloud and Managed IT  
    • Track record of converting jeopardy accounts into flourishing customers
    • Ability to evangelise technology and service throughout the customer-base
    • Great communication skills across all levels of an organisational hierarchy
    • World-class stakeholder management skills
    • Excellent written and verbal communication skills with the ability to communicate technical issues to both the IT department and to the client in understandable terms
    • Ability to write tender responses including checking some of the design elements are correct in line with customer requirements
    • Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail
    • Good working knowledge of Microsoft Excel and Word is essential
    • Well organised and self-motivated team player

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Vacancies | Careers | Privacy Policy

    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

  • Vysiion: Technical Delivery Engineer
    • Type of role: full time permanent
    • Location: Role is predominately based from Farnborough; however travel to Vysiion offices and client sites will be required on occasion
    • Hours: Mon - Fri 09:00 - 17:00  
    • Holidays: 25 days
    • Security Clearance: This role will require the individual to go through a process to be vetted to Security Clearance level

    About Vysiion

    Vysiion, an Exponential-e Group company, is a growing organisation specialising in providing IT Managed Services and Consultancy to the UK Public Sector including local and central government agencies, blue light, healthcare and defence.

    Key responsibilities for this job:

    • Provide a communications channel between the Field Services Team and any project planning installations in the Ark Data Centres.
    • Ability to acquire comprehensive knowledge of Vysiion/Ark structure cable design and implementation.
    • Responsible for recording and planning cable runs in the Data Centre Infrastructure tool, identifying any issues and creating installation plans for our third-party installation team.
    • Represent Operations at both regular customer liaison and project-related progress meetings, ensuring proactively that the interests of the group are considered alongside all technical and procedural changes.
    • Liaise with Technology technical teams on behalf of Field Services with respect to Data Centre installations.
    • Promote with the customer, both internally within Technology, and throughout Vysiion, a helpful, amenable, and positive image for the Operations team; this to be achieved through constructive and co-operative engagement with all areas.
    • Organise, plan, and prioritise work as required in line with overall agreed priorities. Operate under own initiative seeking guidance when required.
    • To provide expert-level Technical Consultancy in a Pre and Post Sales Capacity
    • To consult with clients in identifying business requirements and to design and propose fit-for-purpose technical IT solutions.
    • To author and produce high quality proposals, design and configuration documentation, project plans and technical in-depth reports.
    • Support the Data Centre sales team in a presales/consultancy capacity.
    • To provide advanced 3rd line support and Problem Management expertise.
    • Liaise with all Data Centre third party clients & suppliers, assist management with the governance of these strategic vendors.

    Knowledge and experience required:

    • Experience working in a Data Centre environment
    • Good knowledge of Data Centre cabling infrastructure
    • Previous experience using a Data Centre Infrastructure Management tool (e.g. Nlyte)
    • Security clearance or willing to be Security cleared.
    • Working knowledge of Networking expertise; Including but not limited to.
    • Installation, configuration, testing & diagnostics
    • Advanced Switching, Routing & Load-balancing of critical high-availability infrastructure
    • Infrastructure Solution design, proposal & implementation
    • experience delivering and supporting IT infrastructures utilising the technologies detailed above.

    Advantageous but not essential:

    • Excellent Microsoft Infrastructure Experience including a hands-on Knowledge of Microsoft server platforms.
    • Technical knowledge of secure IT infrastructures, applications, IT security policies and enforcement.
    • Experience in supporting secure IT infrastructures.
    • Comprehensive Microsoft Excel knowledge
    • VMware ESX and vCentre
    • Cisco switch management
    • Cisco Firewall management
    • Understanding of ITIL system management 

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Vacancies | Careers | Privacy Policy

    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

  • Senior Marketing Manager
    • Type of role: full time permanent
    • Location: London (hybrid home and office working available)
    • Hours: Monday – Friday, 09:00 – 17:30
    • Holidays: 25 days

    Overall purpose of the job:

    Digital transformation is changing the world. We are looking for an individual who wants to help shape this exciting time. We are looking for a senior, strategic and commercially minded marketer, who will be responsible for defining and delivering marketing initiatives that generate new sales pipeline and expand on existing opportunities for the enterprise sales team.

    This is a unique opportunity to play a key role in an exciting, fast growing business. Do you look around corners for ways to impact the large industries in the UK by leveraging impactful marketing strategies? Are you experienced in partnering with sales teams, being their trusted marketing advisor to drive programs that supports the business growth?

    Key responsibilities for this job:

    You will be working closely with the enterprise sales team to identify target accounts and create personalized marketing campaigns to build awareness, drive penetration and increase leads. To be successful, you will have to demonstrate extensive experience in helping organizations grow through a wide range of marketing activity from field to digital to traditional marketing techniques.

    • Develop, lead, and execute Enterprise and Regional Marketing in a fast-growing business
    • Working with sales teams to understand market needs and translate them into actionable programs
    • Create and execute multi-touch campaigns that focus on demand generation, deal acceleration and brand awareness
    • Develop positive relationships with sales teams
    • Manage and monitor dedicated marketing spend, optimize marketing results with clear ROI reporting
    • Research specific industry sectors, organisations and personas to help produce targeted materials and messaging
    • Leading the execution of enterprise marketing activity including digital campaigns and events with other marketing peers and agencies for target accounts and verticals

    Knowledge and experience required:

    We need someone wanting to make a difference. You will be highly competent at working with both sales and marketing teams, feel comfortable in a matrixed team environment and able to orchestrate resources both within and outside the team to get things done.

    • Passion for technology and an entrepreneurial spirit
    • Experience working within a B2B Marketing environment; preferably in the IT, Telecoms, Cloud or technology space
    • Ability to build & execute a marketing strategy with clear goals & objectives that aligns to the company’s business and supports the enterprise growth targets.
    • Viewed as a credible partner to sales
    • Experience in creating targeted programmes and tailored marketing campaigns
    • Ability to influence peers through collaborative working
    • Analytical and results orientated
    • Previous experience developing, executing and running events, webinars, sponsorships, ABM, hospitality and direct marketing campaigns
    • Skilled to use Salesforce, Marketo and other digital marketing tools
    • Strong communication and interpersonal skills, including excellent writing skills
    • Fluency in English. Oral and written communication skills with attention to detail

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Vacancies | Careers | Privacy Policy

    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

  • Business Analyst
    • Type of role: full time permanent
    • Location: London
    • Hours: Monday – Friday, 09:00 – 17:30
    • Holidays: 25 days

    Overall purpose of the job:

    In your role as Business Analyst you will have the opportunity to make a real difference to a technology business by getting hands on experience with facilitating business change and systems transformation across Exponential-e’s  Platform.

    As Business Analyst supporting various platform utilizing our core Agile framework, building up over time to work on bigger projects and undertaking more complex work by taking a lead role as you develop your knowledge, skills, and confidence.

    Day to day you will be responsible for liaising between business stakeholders and system developers; gaining knowledge and understanding of business scenarios, problems and documenting your findings in a manner that is unambiguous and relevant. This also includes facilitating stakeholders through the mapping and analysis of their value work streams; business case development and delivery of system changes using Agile and Lean Startup methodology.

    You will work with the lead Product Owner to develop plans in support of systems development. You will also lead and support small to medium strategic initiatives responsible for delivering product backlog within time, quality and budget.

    Key responsibilities for this job:

    • Elicit requirements and define the scope of backlog items (epics/features/user stories) that guide the development team.
    • Develop appropriately detailed specifications for product features so they are clearly understood by the development teams.
    • Articulate business and user problems, identifying opportunities and ways to address these problems.
    • Participate and lead agile ceremonies such as - planning, refinement, daily stand-ups and retrospectives.
    • Play a leading role in the adoption of agile ways of working within the business and facilitate collaborative working to establish the foundation for feature team delivery.
    • Business process re-engineering where applicable and the write and edit of relevant documentation of processes, systems specifications, standard operational procedures and flow diagrams to illustrate ‘as is’ and ‘to be’ business processes.
    • Ensure the integrity of the ServiceNow platform is maintained by adhering to best practice while still achieving valuable outcomes to support the business.
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member.

    Knowledge and experience required:

    • An in-depth knowledge of Agile approaches such as Agile DSDM, Scrum, Lean Startup, Test Driven Development, and Continuous Integration & Delivery.
    • In-depth knowledge and experience of ServiceNow products / capabilities.
    • Worked on at least one end to end ServiceNow or business transformation programme.
    • Facilitated workshops using a wide variety of techniques and innovation games like user story mapping and assumption mapping.
    • Experience in capturing Epics, User Stories and Acceptance Criteria for client requirements, working with developers and QA testers to prepare user stories for delivery, using techniques such as 3-Amigos to ensure a shared understanding.
    • Familiarity in managing the project backlog, including prioritisation with the Product Owner, with user-centered requirements engineering, acceptance criteria and testing charters.

    Preferred Qualifications:

    • Professional Qualifications e.g. ITIL / Lean Six Sigma / Scrum / Agile DSDM
    • 2.1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Business or Social Science.
    • Minimum 1-3 years’ experience in driving Business Transformation within an organization.

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Vacancies | Careers | Privacy Policy

    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

  • Vysiion: Business Development Manager - Defence & National Security
    • Type of role: full time permanent
    • Location:Vysiion HQ, Chippenham, Wiltshire
    • Hours: Monday – Friday, 09:00 – 17:30
    • Holidays: 25 days

    Overall purpose of the job:

    As a Business Development Manager in the Defence and National Security Sector, you will be responsible for the proactive hunting, bidding and closing of sales opportunities within the market vertical either directly, through framework bids or via larger System Integrators. Working closely with the Defence and National Security Team to produce and maintain account growth plans across the arena. The role also involves close working with the pre‐sales Technical Architects to work on bespoke solutions to suit the nature of the requirement.

    You will have a clearly defined target that is based on both non‐recurring and annual recurring revenue.

    Key responsibilities for this job:

    • Fostering good relations with Defence and / or Police and national security stakeholders.
    • Sales qualification in order to ensure the company’s resources are applied to the most likely opportunities.
    • Updating the company’s sales pipeline management/CRM tool and accurately forecast opportunity value (In year and recurring), close date, bid status and margin.
    • Leading teams towards the same goal, including liaising with bid management professionals, technical staff, delivery and service management teams.
    • You will be responsible for managing communications on pursuits to all key stakeholders and to Vysiion’s leadership team, and for obtaining sign off and approval at each stage of the sale.
    • Development of sales and account plans that demonstrate achievement of performance against sales target and update these plans as required.
    • You will be personally responsible for identifying, quantifying and building relationships with key decision makers and influencers.
    • You must establish the real customer drivers, not just what is written in bid documentation.
    • You must communicate win themes to the supporting bid teams and lead the pursuit with confidence and with a strong strategy.
    • You will be a highly regarded member of a well led team and make a passionate and concerted effort to build the success of the organisation and developing that same culture among all team members.
    • Key to the success of the role will be the management of opportunity from “suspect” to “prospect” and ensuring that deals are qualified including consideration of criteria including but not limited to:
      • Capability match to customer requirements
      • Client relationship
      • Tactical and strategic fit
      • Budget/Total contract value
      • Cash flow
      • Complexity
      • TUPE requirements
      • Commercial and Legal considerations
      • Bid cycle
      • Alliances and Partners
      • Price to Win
    • You will always be able to articulate:
      • How Vysiion’s solution will deliver benefits to the customer
      • How our proposition provides the best mix of affordability, capability and business benefit to the customer
      • How the deal will deliver revenue AND margin contribution to Vysiion
      • How the competition is likely to address the opportunity and our mitigating counter tactics
    • Promote Vysiion brand awareness through attendance at relevant industry events – building a strong cohort of supporters

    Knowledge and experience required:

    • Demonstrable success in working with ICT Infrastructure and managed services
    • Demonstrable experience of sector procurement processes
    • Proven history of building relationships with key customer stakeholders
    • A sound understanding of the Defence and/or Police and National Security markets

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now | Vacancies | Careers | Privacy Policy

    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

  • Enterprise Business Development Manager

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    To support and execute the new business acquisition strategy of Exponential-e ensuring achievement of all assigned margin, revenue and contract value targets.

    Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators

    Primary product focus areas:

    • WAN Portfolio: VPLS, Data Connectivity and Wireless
    • LAN Portfolio
    • Unified Communications portfolio
    • Voice portfolio: Hosted and traditional voice offerings
    • Hosting & Cloud
    • Managed IT Services and Equipment

    Key responsibilities for this job:

    • Develop and execute short, medium and long term business plans to exceed targets
    • Achieve and exceed margin, contract value, and revenue targets
    • Deliver against key performance indicators and objectives
    • Prospect, qualify, negotiate and close key new business deals
    • Build and maintain a solid and robustly qualified pipeline of sales opportunities within assigned industry verticals growing to a level of 3x target coverage.
    • Forecast monthly and quarterly sales achievement within accuracy of +/- 10%
    • Religiously maintain opportunity pipeline and deal positions on Salesforce
    • Develop strategy, produce win-plans and execute on major deals
    • Define target list and engage suspects based on clearly defined criteria
    • Carry out and record target prospect meetings in line with agreed KPIs
    • Develop an in-depth knowledge of the factors impacting the technology market, adoption and trends for assigned verticals
    • Generate strong relationships with senior executives within customer and prospect base
    • Develop and sustain network of contacts and key individuals within assigned verticals and target market arena
    • Identify and develop opportunities for strategic step-change revenue growth
    • Produce quotations and lead Exponential-e responses to tenders, RFI’s, RFPs, and other response formats
    • Build and provide clear leadership to virtual teams in pursuit of major business opportunities
    • Collect and understand target client requirements, building commercial propositions based on Capex , Opex and other commercial needs to gain competitive advantage
    • Understand and be able to articulate deal level P&Ls
    • Attend, present and host at industry events
    • Build and maintain a strong technical and commercial understanding of key Exponential-e product propositions particularly: WAN (MPLS, Point to Point), Hosting and Cloud, Managed IT services; Hosted Voice and Unified Comms.
    • Build and leverage an understanding of competition and their propositions to Exponential-e advantage
    • Formulate and complete client presentations to an exceptional standard
    • Complete monthly reports and other administrative requirements to quality standards and required timeframes.

    Knowledge and experience required:

    • Extensive experience within the Telecoms, Hosting, UC, and Vendor environment
    • Experience in developing business in assigned industry verticals
    • Strong understanding of technology application in the Hosting, WAN, Cloud, UC and Voice arenas
    • Able to demonstrate strong commercial understanding and business acumen
    • Strong sales skills (prospecting, qualifying, campaign management)
    • Detailed understanding of sales process and demonstration of world class sales rigour
    • Proven track record of identifying, developing and closing major opportunities
    • Proven and consistent track record of target over-achievement
    • Excellent networking ability and natural communication style
    • Excellent communicator with strong presentation, numeracy and written skills
    • Strong problem solving abilities; able to facilitate discussions and outcomes
    • Able to travel within designated territory and able to work with the minimum of supervision
    • Microsoft XP (Excel, Word, Email, Access, Power Point)
    • Salesforce experience advantageous but not essential
    • Degree level education advantageous, but track record of success in aligned career of higher importance.

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Vacancies | Careers | Privacy Policy

    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

  • Software Defined Development Engineer

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Security Clearance: the role will require you to undertake the SC clearance process with Exponential-e

    Overall purpose of the job:

    You should be able to code to a high standard and actively follow, understand, evaluate and be able to implement appropriate technologies and best practices as they evolve. You will be a key part of the development team and your passion will help enable Exponential-e to remain at the leading edge of the telecoms market.

    You will be working closely with the R&D Team, developing and maintaining software for cutting-edge technologies like SDN and SD-WAN.

    Key responsibilities for this job:

    • Developing applications using various programming languages
    • Support and maintain existing applications
    • Provide application level support to system users
    • Gathering, documenting and estimating requirements
    • Provide a test environment prior to each release
    • Contribute to the quality of system delivery including the architecture, planning, estimation, development, integration, test and release infrastructure
    • Help maintain consistently high code quality across the development team including code reviews
    • Be able to and have the desire to contribute to towards the company’s technical strategy

    Primary requirements:

    • C#
    • .Net Platform
    • MySQL
    • Linux (sys admin)
    • Python

    Additional knowledge/skills:

    • Java
    • .Net MVC
    • Javascript, HTML advanced development (ajax, complex frameworks, js, html5, etc)
    • C/C++
    • Linux software programming (not including scripting)
    • Dev ops
    • Source control (Git, Bitbucket)
    • Testing Frameworks

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now | Vacancies | Careers
  • Business Development Manager

    Type of role: full time permanent

    Location: Manchester/Hybrid/Remote 

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    To support and execute the new business acquisition strategy of Exponential-e ensuring achievement of all assigned margin, revenue and contract value targets. Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators

    Key responsibilities for this job:

    • To make a significant contribution to the company’s business sales revenue
    • To define, develop and own key client relationships and contact strategy.
    • Develop and execute short, medium and long term business plans to exceed targets
    • Achieve and exceed margin, contract value, and revenue targets
    • Deliver against key performance indicators and objectives
    • Prospect, qualify, negotiate and close key new business deals
    • Build and maintain a solid and robustly qualified pipeline of sales opportunities within assigned industry verticals growing to a level of 3x target coverage.
    • Forecast monthly and quarterly sales achievement within accuracy of +/- 10%
    • Religiously maintain opportunity pipeline and deal positions on Salesforce
    • Develop strategy, produce win-plans and execute on major deals
    • Define target list and engage suspects based on clearly defined criteria
    • Carry out and record target prospect meetings in line with agreed KPIs
    • Develop an in-depth knowledge of the factors impacting the technology market, adoption and trends for assigned verticals
    • Generate strong relationships with senior executives within customer and prospect base
    • Develop and sustain network of contacts and key individuals within assigned verticals and target market arena
    • Identify and develop opportunities for strategic step-change revenue growth
    • Produce quotations and lead Exponential-e responses to tenders, RFI’s, RFPs, and other response formats
    • Build and provide clear leadership to virtual teams in pursuit of major business opportunities
    • Collect and understand target client requirements, building commercial propositions based on Capex , Opex and other commercial needs to gain competitive advantage
    • Understand and be able to articulate deal level P&Ls
    • Attend, present and host at industry events
    • Build and maintain a strong technical and commercial understanding of key Exponential-e product propositions particularly: WAN (MPLS, Point to Point), Hosting and Cloud, Managed IT services; Hosted Voice and Unified Comms.
    • Build and leverage an understanding of competition and their propositions to Exponential-e advantage
    • Formulate and complete client presentations to an exceptional standard
    • Complete monthly reports and other administrative requirements to quality standards and required timeframes.

    Primary Product focus areas:

    •  WAN Portfolio: VPLS, Data Connectivity and Wireless
    • LAN Portfolio
    • Unified Communications portfolio
    • Voice portfolio: Hosted and traditional voice offerings
    • Managed IT Services and Equipment Sales 

    Knowledge and experience required:

    • Experience selling complex IT services
    • Consultative sales person who can identify and sell against key business drivers
    • Highly skilled and experienced negotiator who is able to quickly build relationships with senior, key influential decision makers
    • An innovative approach and an expert grasp of technology and technical solution which will drive business value.
    • Able to demonstrate strong commercial understanding and business acumen
    • Strong sales skills (prospecting, qualifying, campaign management)
    • Detailed understanding of sales process and demonstration of world class sales rigour
    • Proven and consistent track record of target over-achievement
    • Excellent networking ability and natural communication style
    • Excellent communicator with strong presentation, numeracy and written skills
    • Strong problem solving abilities; able to facilitate discussions and outcomes
    • Able to travel within designated territory and able to work with the minimum of supervision
    • Salesforce experience advantageous but not essential
    • Degree level education advantageous, but track record of success in aligned career of higher importance

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

  • Business Development Manager

    Type of role: full time permanent

    Location: London / Hybrid / Remote

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus public Holidays

    Overall purpose of the job:

    Secure new name business within the market across all aspect of the company portfolio including Cloud, Voice and Data.

    To act as an advocate of Exponential-e in all customer interactions and within the external market place

    Key responsibilities for this job:

    • To ensure sales targets are achieved or a Monthly, Quarterly and Annual basis
    • To plan Sales strategies and liaise with Marketing to produce campaigns to increase market share, raising awareness of the Exponential-e brand and technology
    • To support Exponential-e's continued growth within the Mid Markets marketplace and ensure enhanced profile within the MLE marketplace
    • To competently and knowledgably advise clients on ICT solutions and managed services that best fulfil their requirements, undergoing full assessments and analysis of client needs
    • To negotiate pricing with clients to achieve sales in line with Exponential-e's pricing policies and client requirements
    • Accurate forecasting of anticipated sales is required, along with regular activity reporting
    • To ensure that the CRM is up to date for all accounts, customer contacts, prospects, deals and opportunities
    • Assist with the mentoring of junior staff members
    • Attending networking events which at times may include activities outside of normal work hours
    • To take responsibility for and achieve personal and career advancement goals in line with Exponential-e’s personal development programme
    • Establish and coordinate planned visits at the customer location and at Exponential-e.
    • Company presentations to C-level executives.
    • To establish, develop and bring on new accounts to manage. Identify up-sell opportunities within the existing accounts.

    Knowledge and experience required:

    • Consistent new business sales record
    • Experience selling complex IT services
    • Excellent communication and interpersonal skills are required, with the ability to 'win trust', selling on the quality and integrity of Exponential-e
    • An ambitious, industrious and aspirational mind-set
    • Must be driven, self-motivated and disciplined
    • Good presentation skills
    • Committed, engaged, and responsible when dealing with customers
    • Eager to learn and develop

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • 3rd Line Network Engineer 24/7
    • Type of role: full time permanent
    • Location: London (hybrid working)
    • Hours: 24/7 shift pattern, 2 days 07:00 - 19:00, 2 nights 19:00 - 07:00 (4 days on, 4 days off)
    • Holidays: 23 days
    • Security Clearance: the role will require you to undertake the SC clearance process with Exponential-e

    Overall purpose of the job:

    • To manage and own support tickets in relation to existing customer services
    • To own and complete client change requests following ITIL framework
    • To work closely with the 2nd Line Service Desk team and the Solution Delivery team to assist in supporting customers and configuration tasks

    Key responsibilities for this job:

    • Regular communication verbally and written with existing customers
    • Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk
    • Take ownership and effectively manage support tickets for incidents, change and service requests
    • Provide support and mentoring to 2nd Line engineers
    • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects

    Technical Environment:

    • Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper
    • Wireless; Cisco, Meraki, Aruba
    • Security; Palo Alto, Prisma, Fortinet, Cisco ASA
    • SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage
    • Cisco NAC ISE, SD-A/DNAC, DOT1x
    • Cisco Nexus 7xxx, 5xxx, 2xxx series

    Knowledge and experience required:

    • In depth knowledge and troubleshooting of networking principles equivalent to CCNP R&S or JNCIS level
    • Ability to troubleshoot and sectionalise faults to identify root cause and resolution
    • Advanced knowledge of layer 2 and 3 protocols
    • Significant experience deploying and/or supporting Next Generation Firewalls including extensive knowledge of configuring and troubleshooting ACLs, NAT, IPSec and SSL VPNs
    • Proficient in packet capture and interpretation using Wireshark

    Knowledge and experience desired:

    • Experience deploying and/or supporting Fortinet or Palo Alto Firewalls
    • Experience with Alcatel SR & ESS
    • Experience with wireless solutions e.g. Meraki, HP Aruba
    • Experience with network automation/programing such as Ansible/Python

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

  • Senior Solutions Consultant

    Type of role: full time permanent

    Location: London/ Manchester / Home working

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    Exponential-e is in the market for a Senior Solutions Consultant who can think outside of the box and work on complex projects that encompass network, voice and cloud solutions. The candidate would be expected to have a vast knowledge and experience across all market verticals and provide:

    • A strong evangelist of the benefits of a managed service across a wide range of technologies from Exponential-e
    • "Pre-Sales" Solutions support internally and externally to account managers working on SD-WAN, SASE, Hosted Unified Communications or private and public cloud projects 
    • Own the creation of an Eco-system of a complete solution within a team consisting of multiple Subject Matter Experts to deliver complex solutions to address a client's requirements 
    • Provide Technical/Business Thought Leadership skills to generate the highest number of opportunities for Exponential-e
    • Closely interact with the engineering department during the design stage of new solutions

    Key responsibilities for this job:

    • To engage with Sales Account Managers from the early stage of the opportunity cycle
    • Technically qualify new opportunities in conjunction with the commercial qualification
    • To attend customer meetings with Sales Account Managers
    • To participate in customer conference calls when required
    • The ability to design and develop innovative and competitive solutions, working individually or leading a wider virtual team for the qualified opportunity
    • Support the Sales Account Manager with the commercials of the opportunity
    • Work very closely with the Exponential-e Bid Team and Account Managers to respond to tenders (RFI/RFP)
    • To act as a central point of contact and provide technical support within existing accounts
    • Create a close working relationship with the engineering department in order to validate proposed designs and solutions
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:

    • A Bachelor’s Degree or equivalent experience
    • Significant IT / Telecoms experience
    • Significant experience in a pre-sales environment with the ability to talk confidently about technical solutions
    • Excellent presentation skills – the ability to articulate technical concepts to a non-technical audience
    • Good commercial acumen
    • Proven technical design skills and the ability to create design documentation
    • Knowledge of VPLS, MPLS, IP Networking, Routing Protocols, BGP, VRRP, IGRP
    • Knowledge of SDN and SD-WAN technology and solutions
    • Experience in designing secure Internet solutions (UTM firewalls. SIEM) desirable
    • Knowledge of LAN (wired and wireless) environments desirable
    • Familiarity with Private & Public Cloud architecture would be advantageous
    • Previous hands on technical experience is desirable

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

  • Solutions Consultant

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    Exponential-e is in the market for a Solutions Consultant who can support the Sales Account Managers on the network solution designs. The candidate would be expected to have a sound knowledge Telecoms/Solution designs and be able to provide: 

    • Provide “pre-sales” Solutions support internally and externally to account managers working on network, voice or cloud projects
    • Work as a team player to assist in the smooth running of the Solutions department
    • Closely interact with the engineering department during the design stage of new solutions

    Key responsibilities for this job:

    • To engage with Sales Account Managers from the early stage of the opportunity cycle
    • Technically qualify new opportunities in conjunction with the commercial qualification
    • To attend customer meetings with Sales Account Managers
    • To participate in customer conference calls when required
    • The ability to design and develop innovative and competitive solutions, working individually or leading a wider virtual team for the qualified opportunity
    • Support the Sales Account Manager with the commercials of the opportunity
    • Work very closely with the Exponential-e Bid Team and Account Managers to respond to tenders (RFI/RFP)
    • To act as a central point of contact and provide technical support within existing accounts
    • Create a close working relationship with the engineering department in order to validate proposed designs and solutions
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:


    • A Bachelor’s Degree or equivalent experience
    • IT / Telecoms experience
    • Ability to talk confidently about technical solutions
    • Proven technical design skills and the ability to create design documentation Excellent presentation skills – the ability to articulate technical concepts to a non-technical audience
    • Good commercial acumen Proven technical design skills and the ability to create design documentation
    • Knowledge of VPLS, MPLS, IP Networking, Routing Protocols, BGP, VRRP, IGRP
    • Knowledge of SDN and SD-WAN Solutions
    • Knowledge of LAN (wired and wireless) environments 
    • A minimum of one additional discipline listed below:
      • Experience in designing secure Internet solutions (UTM firewalls. SIEM) 
      • Familiarity with Private & Public Cloud architecture would be advantageous
      • Previous hands on technical experience is desirable


    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Vysiion: Technical Consultant - Defence
    • Type of role: full time permanent
    • Location: Corsham
    • Hours: Monday – Friday, 09:00 – 17:00
    • Holidays: 25 days
    • Security Clearance: This role will require the individual to go through a process to be vetted to Security Clearance level

    Overall purpose of the job:

    This role is critical to supporting the complex delivery of the Defence Digital PaaS environments. The role holder will be expected to blend strong technical and service delivery knowledge and experience to achieve successful outcomes.

    Key responsibilities for this job:

    • Responsible technical ownership for all supported systems and infrastructure
    • Provide technical input and design for the technical solutions and services delivered by Vysiion
    • Review and maintain the current technical capability of the engineers and help provide a personal and team development plan to increase the skills and knowledge of networks and the services supported
    • Continue to review and recommend service improvements to the supported services through identifying areas around performance, stability, and tuning
    • Provide technical ownership for all Problem and Capacity Management activities related to the services and solutions
    • Drive knowledge and ownership standards to help manage and administer technical events on the services within the team
    • Manage the technical ownership for all Change Management activities
    • Provide technical escalation for all services
    • Manage, maintain and measure the success of the Knowledge Management process and provide verified and up to date articles, guides and video content as well workshops
    • Ensure compliance to all Cyber Security standards, managing and reviewing all security events, working with the Cyber team
    • Participate in the technical transition of projects into Service of information and operational support systems
    • Contribute to the continual service improvement of the service quality and performance through making recommendations and delivery of any allocated tasks

    Knowledge and experience required:

    • Extensive hands on technical experience in multi-vendor virtualised IT infrastructure
    • Sound networking knowledge
    • Extensive experience at 3rd line
    • Strong analytical skills
    • Ability to listen and understand requirements and proactively communicate in a dynamic environment

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

  • Account Manager

    Type of role: full time permanent

    Hours: Monday - Friday 9:00 - 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Secure new business within existing client accounts, increasing Exponential-e revenues in line with set targets.

    Key responsibilities for this job:

    • To sell new network and ICT services (Cloud, LAN, Wi-Fi, UCC & Server hardware) to existing accounts
    • Maintaining and developing client relationships for a small number of accounts
    • Working with clients management teams to understand particular business strategies
    • Evaluating those strategies and ensuring Exponential-e readiness to keep pace with the implementation of new programs, projects, or features consistent with those strategies
    • Increasing the revenue opportunity within each clients business portfolio as it relates to utilising additional Exponential-e services or product offerings
    • Tracking and escalation of client issues alongside the client relationship team
    • Establish and coordinate planned visits at the customer location and at Exponential-e
    • Inform clients of new services, partnerships, and/or products as they are announced or released

    Knowledge and experience required:

    • The ability to close deals
    • Great communication skills across all parts of the business
    • Knowledge of the following ICT product suites; Cloud, LAN & Wi-Fi, UCC, Server Hardware
    • Excellent written and verbal communication skills with the ability to communicate technical issues to both the IT department and to the client in understandable terms
    • Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail
    • Good working knowledge of Microsoft Excel and Word is essential
    • Well organised and self-motivated team player

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

  • Channel Partner Manager

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    To develop channel accounts to increase revenues in line with set targets. The objective is underpinned by the need to provide partners with significant commercial advantage.

    Key responsibilities for this job:

    • Build lasting relationships with partners and increase spend with Exponential-e
    • Plan sales strategies and work closely with marketing to raise awareness of Exponential-e and build a strong pipeline
    • Ensure that targets are achieved
    • Competently and knowledgably advise partners on network solutions and services that best fulfil their customer requirements, undergoing full assessments and analysis of client needs
    • Align Exponential-e portfolio within partner services and ensure partners sales teams are aware of positioning and benefits
    • Negotiate pricing with partners to achieve sales in line with Exponential-e's pricing policies and client requirements
    • Conducting face to face channel meetings with partners and their clients
    • Managing internal resource and interfacing with internal departments
    • To achieve personal/career advancement goals in line with Exponential-e’s personal development programme

    Other duties the Channel Partner Manager will be required to undertake as may be assigned by Sales Manager:

    • Accurate forecasting of anticipated sales is required, along with regular activity reporting
    • Participation in planning and preparing marketing campaigns along with your own targeted campaigns
    • Attending networking events
    • Activities outside of normal work hours may also be required

    Knowledge and experience required:

    • Consistent channel sales record within the telecoms, ISP, carrier or systems integrator space
    • Knowledge of data connectivity, WAN and Internet network technologies
    • Excellent communication and interpersonal skills are required, with the ability to 'win trust', selling on the quality and integrity of Exponential-e
    • Must be driven, self-motivated and disciplined
    • Articulate and polished with a professional approach to sales
    • Eager to learn and develop

    Mission Statement

    "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com




  • Sales Engineering Associate
    • Type of role: full time permanent
    • Location: London
    • Hours: Monday-Friday 09:00-17:30
    • Holidays: 25 days
    • Security Clearance: the role will require you to undertake the SC clearance process with Exponential-e

    Overall purpose of the job:

    Exponential-e is in the market for Solutions Associate to support Solution Consultants and Sales Teams across all Four Pillars of the solution designs, with a primary focus on security and network service. We offer a great opportunity to develop and enhance their capabilities and grow their IT solutions skills across our Cornerstones. We are looking for a candidate who is energetic, willing to learn all aspects of the Companies cornerstone with a desire to move into a role as a Solution Consultant.

    Key responsibilities for this job:

    • Have the ambition to become a Pre-sales Technical Design Authority engaging with engineering departments during the design stage of new solutions following technical governance and commercial processes. PTDA spend time working with the Exponential-e R&D team to verify a vendor’s solution and document their capabilities
    • Support the day-to-day deliverables of the Solution Team, including answering Sales Account Managers and Solution consultant enquiries and requests relating to document amendments, diagram updates and quotation approvals.
    • Aid our contract renewals team to identify technical discrepancies in current solutions, identifying bandwidths, end of life equipment, and inactive services
    • Assist in qualifying new opportunities technically & commercially.
    • To attend customer meetings with Sales Account Managers and proactively take part in customer conference calls
    • Work with the Solutions Consultants and the Exponential-e Bid Team to respond to tenders (RFI/RFP)
    • Build close working relationships with Product Management, Sales, Solution Consultant & Engineering teams throughout all elements of your role.
    • Work with the Sales Engineering Team to develop and maintain technical design documentation of our products and solutions.
    • Lastly, work as a team player to assist in the smooth running of the Solutions department

    Knowledge and experience required:

    • Keen and demonstratable significant interest in IT / Telecoms
    • Worked in a Sales environment
    • The ability to articulate technical concepts to a non-technical audience
    • Having hands-on experience is desirable

    Desirable knowledge and experience:

    • Ability to demonstrate essential understanding in a minimum of one of Exponential-e cornerstones
    • Attended Higher Education with demonstratable achievements
    • Vendor accreditations

    Mission Statement

    "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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  • Vysiion: Network Engineer L1
    • Type of role: full time permanent
    • Location: Ark Data Centres, Cody Park, Farnborough, Hampshire, GU14 OLH 
    • Hours: 24/7 shift, 2 days 07:00-19:00, 2 nights 19:00-07:00, 4 days off 
    • Holidays: 23 days + Birthday Leave
    • Security Clearance: the role will require you to undertake the SC clearance process with Vysiion

    About Vysiion

      Vysiion, an Exponential-e Group company, is a growing organisation specialising in providing IT Managed Services and Consultancy to the UK Public Sector including local and central government agencies, blue light, healthcare and defence.

      Overall purpose of the job:

      Responsible for providing customer support to our client base ensuring Service Levels are maintained and the ticketing system is fully up to date.

      Key responsibilities for this job:

      • Investigate and resolve helpdesk incidents assigned to you with speedy fixes ensuring the ticketing system is fully updated.
      • Monitor networks and equipment using applicable software (SolarWinds//PRTG/RMM/FMC etc), raising incidents as appropriate, investigating and resolving where possible or engaging the correct resolving teams while owning the incident to resolution.
      • Ensure all network alarms and events are acknowledged and appropriately dealt with during your shift.
      • Ensure all ongoing issues are to be documented for shift handover.
      • Ensure the Shift Leaders/NOC Manager are kept informed of all service affecting incidents and appropriate escalations are made, where relevant.
      • Provide support through assigned work from the Service Desk team and customer(s).
      • Write and implement Change requests as required, following good practice and company processes.
      • Provide coaching to junior members of the team to improve their technical capabilities, write knowledge base articles and hold workshops to improve team understanding of customer solutions.
      • Take ownership of problems and incidents, driving to resolution and providing feedback on improvements to procedures, process and documentation as required.
      • Where appropriate and as advised by your line manager, provide DC smart hands services to support existing Smart Hands team. This could include cabling, visual inspections, providing escorts and other duties within the data centre as required.

      Knowledge and experience required:

      • Network support experience (Cisco) or an equivalent certification (e.g. CompTIA Network+ or CCNA)
      • Excellent verbal and written communication skills with a professional phone manner

      Desirable knowledge and experience:

      • The ideal candidate will be SC cleared but we are open to individuals that do not have SC clearance but would be willing to go through the security clearance process
      • Network troubleshooting skills - Cisco routing and switching
      • Experience working in a Service Desk/NOC environment 
      • Experience with network monitoring tools
      • Understanding of incident, problem and change management
      • ITIL practitioner

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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      If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

    • Product Associate

        Type of role: full time permanent

        Location: London

        Hours: Monday-Friday 09:00-17:30

        Holidays: 25 days plus Public Holidays

      Overall purpose of the job:

      Provide support to Product Management in planning, launching and in-life management of a Exponential-e's portfolio.

      Key responsibilities for this job:

      • Work alongside the Product Management team in supporting feasibility analysis, launch and on-going management of the Products portfolio.
      • Support in market and competitor analysis
      • Participate in development of product sales tools, product literature, documentation and processes and ensuring they are kept up to date.
      • Support on Product metrics analysis.

      Knowledge and experience required:

      • Someone with a passion for new technologies and Product Management. 
      • Ability to grasp and translate technical capabilities into benefits. 
      • Good skills with Excel, Word and Powerpoint. 
      • Good attention to detail.
      • Team player with excellent verbal and written communication skills.
      • Positive and professional attitude.
      • Flexible approach to work with the ability to work effectively under pressure

      Desirable knowledge and experience:

      • Preferably demonstrate some experience working within product management teams. 
      • Strong analytical and advanced Excel skills. 

      Mission Statement

      "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    • Vysiion: Field Services Engineer
      • Type of role: full time permanent
      • Location: London
      • Hours: 37 Hours per week Monday-Friday between 07:00-19:00
      • Holidays: 23 days
      • Security Clearance: This role will require the individual to go through a process to be vetted to Security Clearance level

      Overall purpose of the job:

      To undertake site Installation activities and as required lead the site team and ensure all works/projects are completed on time, in budget and that quality of work is maintained along with a professional site team at all times. NB: Sites will vary and will include Utilities, renewables, factories and Data Centre sites as the business requires.

      Key responsibilities for this job:

      • To work closely with the Field Service Manager and other team members to ensure the success and profitability of the team.
      • Completion of works within project timescales
      • To effectively manage a installation team; ensuring work is completed in a timely and professional manner - exceeding both client and customer expectations; liaising with various departmental associates to achieve customer satisfaction and installation completion
      • Ability to implement work pack instructions & produce red-line mark up diagrams
      • To improve site efficiencies on site
      • To ensure that any inefficiencies at site as a result of customer actions (or non-actions) are properly recorded and presented to Project Manager/Field Services Manager.
      • To report on progress percentage complete at site against original and revised scope of works.
      • Detailed daily weekly site reports – internal & customer facing as required
      • Ensure allocation of manpower resource with skill set capability.
      • Management control of site variations with client
      • Ensure all site personnel adhere to required site & Vysiion H & S procedures, produce site quality plans & manage projects under CDM as required (training support to be given)
      • Site Surveys
      • Management & control of sub – contractors on site
      • To provide technical support & assistance to site install team
      • Mentoring of site engineers
      • To carry out, to a high level of competence, the installation, construction and splicing of all types of fibre optic technologies, including UG, OPGW, Skywrap and ADSS joints, (multi mode and single mode fibre) & blown fibre.
      • To carry out, to a high level of competence the installation of structured cabling systems such as- Cat5e UTP/STP, Cat6 UTP/STP & Cat6a UTP/STP with the ability to terminate and test cables to a high standard. Competent and experienced in testing, tracing and fault-finding data cabling using a Fluke DSX.
      • To be fully competent in, and understand the use of, OTDR and ILM test equipment for testing purposes on both multi mode and single mode cables and to produce and analyse accurate test documentation, and prepare reports.
      • To carry out, to a high level of competence, the installation and construction of ODF’s, termination shelves and other internal fibre construction jobs, including cable containment & internal cabling.
      • To foster good customer/Supplier relationships.
      • To provide standby cover as required on a rota basis.
      • To work in accordance with Vysiion and customers’ Health and Safety requirements.
      • Conversant with MS Word/Excel/Project/Outlook & Databases

      Expectations:

      • A responsible attitude and behave in a manner appropriate to the position.
      • Good spoken and written communication skills.
      • The ability to make decisions, to ‘think on their feet’, and to communicate and present information effectively.
      • The ability to plan and prioritise his own work.
      • The ability to produce and interpret spreadsheets, customer documents & project plans.
      • The ability to prepare RAMS – with technical content support from the team as required
      • Integrity focus and will show initiative.
      • Thorough understanding of Health & Safety at Work
      • A willingness to learn and take on new emerging technologies

      Experience:

      • Fibre Fusion Splicing and jointing
      • Structured cabling installation
      • Copper installation, jointing and connections
      • Working knowledge of copper testing
      • One or more of: CCTV/PA/Wi-Fi/Assess Control installation, testing and commissioning
      • Cable containment
      • Compile Test Result Packages
      • Competent IT skills on Microsoft Office, Microsoft Internet Explorer, Internet
      • Site Lead/Managing Site Team, including sub-contractors

      Mission Statement

      "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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      If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com



    • Senior Managed Services Desktop Engineer
      • Type of role: Full time permanent
      • Location: London
      • Hours: Monday-Friday 09:00-17:30
      • Holidays: 25 days
      • Security Clearance: the role will require you to undertake the SC clearance process with Exponential-e

      Overall purpose of the job:

      • Provide 2nd to 3rd Line desktop support to Exponential-e customers
      • Interact professionally with effective verbal and written support to Exponential-e customers
      • Primarily responsible for managing and owning support tickets and driving customer issues through to resolution
      • Develop and maintain templates, guides and change process to ensure testing and regular updates occur

      Key responsibilities for this job:

      • Respond to support calls as assigned within Service Level Agreements
      • Work as a team to deliver timely resolution to customer requests from telephone and email
      • Maintain an understanding of the internal escalation process
      • Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organisations
      • Be a highly motivated team player with the skills and ability to manage changing priorities
      • Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections
      • Physical Workstation and peripheral relocations
      • Performs general preventative maintenance tasks on on end user devices and peripherals
      • Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets)
      • Escalate issues and involve Service Desk wherever required in order to resolve an issue as quickly as possible
      • Ability to lead and mentor junior colleagues, hosting training workshops for team members
      • Internal team escalation
      • Review internal Change Requests raised by team members

      Knowledge and experience required:

      • Experience in end user support
      • Experience in managing/troubleshooting Windows Desktop Operating Systems
      • Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop technologies
      • Experience in managing/troubleshooting VMWare and/or Virtualisation technologies
      • Experience in using ITIL based ticketing system (ITIL foundation preferred)
      • Knowledge of PowerShell and Scripting Tasks
      • Knowledge of Networking (DNS, DHCP, PING, TRACERT, NETSTAT, NBTSTAT, TELNET, FTP, FTPS, SFTP)
      • Desired skills in Microsoft System Centre, SharePoint and Lync an advantage
      • Applicants will ideally be either MCP, MCSA, MCSE or VCP certified

        Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    • Vysiion: 3rd Line Engineer - MSA
      • Type of role: Full time permanent
      • Location: Farnborough
      • Hours: 37.5 hrs per week
      • Holidays: 25 days
      • Security Clearance: Role will be subject to holding a minimum of SC clearance

      Overall purpose of the job:

      Working as part of the MSA team, providing infrastructure and end user support to ARK Data Centres. Responsible for providing technical support to a large and diverse client base ensuring Service Levels are maintained, the ticketing system is fully up to date.

      Key responsibilities for this job:

      • Support and sustain customer and internal IT infrastructure to ensure a high-quality service to business users
      • Install, upgrade, support and troubleshoot Enterprise Applications and Webservers hosted on Windows Servers. establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing network standards
      • Manage and Support the VMware environment
      • Manage and Support the backup environment
      • Manage and Support the Windows server environment
      • Manage and Support the Network and Firewall Infrastructure
      • Manage and Support the Monitoring and AV Solution
      • Evaluate internal infrastructure and recommend changes in services, products, protocols and standards to ensure it meets the current and future needs of the business.
      • Test infrastructure performance and provide input into internal reporting
      • Ensure appropriate security levels on infrastructure are maintained.
      • Diagnose and quickly resolve a wide range of Windows applications and networking problems
      • Requesting and coordinating 3rd party vendor support
      • Install, upgrade, support and troubleshoot Windows 10, Microsoft Office products
      • Take ownership and deal with hardware and Microsoft support queries and issues reported by the customer
      • Email and user account administration, i.e., account creation and management and distribution lists on Microsoft Exchange and passwords rest on Active Directory.
      • Responsible for monthly switching of backup tapes at Spring Park
      • Ownership of incidents, requests, changes & problems

      Knowledge and experience required:

      Technical Skills

      • Cloud computing
      • Support of business applications within a corporate environment
      • Disaster recovery and business continuity planning and management
      • PowerShell Scripting
      • Active Directory knowledge
      • MS Exchange
      • Office 365
      • Windows Server
      • Virtual environments
      • SQL Server
      • TCP/IP
      • Monitoring tools
      • Routers, Firewalls, VPN and wireless
      • Backup and restore methodologies
      • AD, File Systems and Print Services
      • Certificate Management
      • MDM

      Product Knowledge

      • Azure
      • VMWare (ESXi hosts and Vcenter)
      • Storage Array
      • Dell Servers
      • VEEAM
      • Microsoft Server 2012 & 2019
      • MS SQL Server 2017
      • Microsoft Exchange Server 2013/2019 (on premise)
      • Dell Network Switches
      • Juniper
      • PRTG (Monitoring)
      • ESET Antivirus
      • Symantec
      • Datto RMM
      • Solarwinds
      • Intune
      • 3CX
      • Cisco

      Mission Statement

      "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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      If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

    • Channel Partner Manager

      Type of role: Full time permanent

      Hours: Monday – Friday 9:00 – 17:30

      Holidays: 25 days plus Public Holidays

      Location: 100 Leman Street, London

      Reports to: Channel Sales Manager

      Overall purpose of the job:

      To develop channel accounts to increase revenues in line with set targets. The objective is underpinned by the need to provide partners with significant commercial advantage.

      Key responsibilities for this job:

      • To build lasting relationships with partners and increase spend with Exponential-e
      • To plan sales strategies and work closely with marketing to raise awareness of Exponential-e and build a strong pipeline
      • Ensure that targets are achieved
      • To competently and knowledgably advise partners on network solutions and services that best fulfil their customer requirements, undergoing full assessments and analysis of client needs
      • To align Exponential-e portfolio within partner services and ensure partners sales teams are aware of positioning and benefits
      • To negotiate pricing with partners to achieve sales in line with Exponential-e's pricing policies and client requirements
      • Conducting face to face channel meetings with partners and their clients
      • Managing internal resource and interfacing with internal departments
      • To achieve personal/career advancement goals in line with Exponential-e’s personal development programme

      Other duties the Channel Partner Manager will be required to undertake as may be assigned by Sales Manager:

      • Accurate forecasting of anticipated sales is required, along with regular activity reporting
      • Participation in planning and preparing marketing campaigns along with your own targeted campaigns
      • Attending networking events
      • Activities outside of normal work hours may also be required

      Knowledge and experience required:

      • Consistent channel sales record within the telecoms, ISP, carrier or systems integrator space
      • Knowledge of data connectivity, WAN and Internet network technologies
      • Excellent communication and interpersonal skills are required, with the ability to 'win trust', selling on the quality and integrity of Exponential-e
      • Must be driven, self-motivated and disciplined
      • Articulate and polished with a professional approach to sales
      • Eager to learn and develop

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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      If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com




    • Channel Account Director

      Type of role: Full time permanent

      Hours: Monday – Friday 9:00 – 17:30

      Holidays: 25 days plus Public Holidays

      Location: 100 Leman Street, London, E1 8EU

      Reports to: Channel Sales Manager

      Key responsibilities for this job:

      • To build lasting relationships with partners and increase spend with Exponential-e
      • To plan sales strategies and work closely with marketing to raise awareness of Exponential-e and build a strong pipeline
      • To ensure that targets are achieved
      • To competently and knowledgably advise partners on network solutions and services that best fulfil their customer requirements, undergoing full assessments and analysis of client needs
      • To align Exponential-e portfolio within partner services and ensure partners sales teams are aware of positioning and benefits
      • To negotiate pricing with partners to achieve sales in line with Exponential-e's pricing policies and client requirements
      • Conducting face to face channel meetings with partners and their clients
      • Managing internal resource and interfacing with internal departments
      • To achieve personal/career advancement goals in line with Exponential-e’s personal development program

      Other duties the Channel Account Director will be required to undertake as may be assigned by Sales Manager:

      • Accurate forecasting of anticipated sales is required, along with regular activity reporting
      • Participation in planning and preparing marketing campaigns along with your own targeted campaigns
      • Attending networking events
      • Activities outside of normal work hours may also be required

      Knowledge and experience required:

      • Consistent channel sales record within the telecoms, ISP, carrier or systems integrator space
      • Knowledge of data connectivity, WAN and Internet network technologies
      • Excellent communication and interpersonal skills are required, with the ability to 'win trust', selling on the quality and integrity of Exponential-e
      • Must be driven, self-motivated and disciplined
      • Articulate and polished with a professional approach to sales
      • Eager to learn and develop

      Mission Statement

      "Constantly striving to be acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enablers in the world. Sustaining a world-class company…"

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    • Vysiion: Fibre Installation Engineer
      • Type of role: Full time permanent
      • Location: Farnborough Hampshire (Role is predominately split between Data Centre’s in Farnborough and Corsham; however travel to Vysiion offices and client sites may be required where necessary)
      • Hours: 37 hours, Monday‐Friday
      • Security Clearance: Role will be subject to holding a minimum of SC clearance

      High level overview:

      • Support and be part of the Data Centre Installation team
      • Deliver and supervise site teams and installation/commissioning activities, ensure all works/projects are completed on time, in budget and that quality of work is maintained along with a professional site team at all times.

      Key responsibilities for this job:

      • Work closely with the Installation Manager and other team members to ensure the success and profitability of the team.
      • Effectively supervise an installation/commissioning team; ensuring work is completed in a timely and professional manner ‐ exceeding both client and customer expectations; liaising with various departmental associates to achieve customer satisfaction and installation completion
      • Ability to implement work pack instructions & produce red‐line markup diagrams
      • Prepare and interpret spreadsheets, customer documents & technical drawings
      • Ensure completion of works within project timescales
      • Prepare RAMS – with technical content support from the team as required
      • Detailed daily & weekly site reports – internal & customer facing as required
      • Ensure correct allocation of manpower for onsite activities
      • Management control of site variations with client
      • Carry out, to a high level of competence, the installation, construction and splicing of all types of fibre optic technologies, including UG, OPGW, Skywrap and ADSS joints, (multi‐mode and single mode fibre) & blown fibre
      • Carry out, to a high level of competence the installation of structured cabling systems such as‐ Cat5e UTP/STP, Cat6 UTP/STP & Cat6a UTP/STP with the ability to terminate and test cables to a high standard. Competent and experienced in testing, tracing and fault‐finding data cabling using a Fluke DSX
      • Carry out, to a high level of competence the installation of floor mounted and wall mounted communication cabinets and installation of various containment systems i.e. raceway, tray, basket, trunking and conduit
      • Be fully competent in, and understand the use of, OTDR and ILM test equipment for testing purposes on both multi‐mode and single mode cables and to produce and analyse accurate test documentation, and prepare client facing reports
      • Carry out, to a high level of competence, the installation and construction of ODF’s, termination shelves and other internal fibre construction jobs, including cable containment & internal cabling
      • Supervise and manage on‐site subcontractors
      • Provide technical support & assistance to the installation team
      • Mentor site engineers
      • Improve site efficiencies on site, ensuring any inefficiencies as a result of customer actions (or non‐actions) are properly recorded and presented to management
      • Undertake Site Surveys where required
      • Report effectively to the Installation Manager on a daily, weekly and as required basis. Report clearly and accurately on progress percentage complete at site against original and revised scope of works
      • Foster good customer relationships
      • Organise, plan, and prioritise work as required in line with overall agreed priorities. Operate under own initiative seeking guidance when required
      • Support the Data Centre sales team in a pre‐sales capacity
      • Provide standby cover as required on a rota basis
      • Work in accordance with Vysiion and customers’ Health and Safety requirements
      • Acquire comprehensive knowledge of Vysiion structure cable design and implementation
      • Responsible for recording and planning cable runs in the Data Centre Infrastructure tool, identifying any issues and creating installation plans where necessary
      • Liaise with Technology technical teams with respect to Data Centre installations
      • Promote with the customer, both internally within Technology, and throughout Vysiion, a helpful, amenable, and positive image for the Data Centre team; this to be achieved through constructive and co‐operative engagement with all areas

      Essential knowledge/Experience

      • Fibre Fusion Splicing and jointing
      • Structured cabling installation
      • Copper installation, jointing and connections
      • Working knowledge of copper and fibre testing, OTDR and ILM
      • Cable containment
      • Compiling Test Result Packages
      • Competent IT skills on Microsoft Office
      • A responsible attitude and behave in a manner appropriate to the position
      • The ability to make decisions, to ‘think on their feet’, and to communicate and present information effectively
      • Good spoken and written communication skills
      • The ability to plan and prioritise own work, and those of others

      Advantageous but not essential

      • Installation of Ribbon fibre
      • Previous experience using a Data Centre Infrastructure Management tool (e.g. Nlyte)
      • Experience of working in a Data Centre environment
      • Good knowledge of Data Centre cabling infrastructure
      • One or more of: CCTV/PA/Wi‐Fi/Assess Control installation, testing and commissioning

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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      If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com



    • Azure Solutions Consultant

      Type of role: Full time permanent

      Location: London / Hybrid

      Hours: Monday-Friday 09:00-17:30

      Holidays: 25 days plus public holidays

      Overall purpose of the job:

      • Act as a technical lead, responsible for the design, delivery and handover of large and small IT consulting projects or programmes, relating to cloud and service transformation, primarily with an Azure focus
      • Work with development teams to transition new products and services into production environments
      • Work with other technical departments in order to train and build up the knowledge base for Cloud/IT services within Exponential-e Ltd

      Key responsibilities for this job:

      • Gathering of architecture, design, and presentation of solutions to meet customer needs on Microsoft-focused technology solutions (Azure and on-premises)
      • Ensure deployment and service objectives are met whilst maintaining a high level of prospect/customer satisfaction
      • Act as technical point of contact for prospects, customers, and the sales teams on Cloud Migration and Transformation projects and Microsoft technologies.
      • Provide follow-up support in disseminating technical information to the business on specific applications
      • Provide subject matter expertise to both technical solutions and delivery teams
      • Support in the development and scoping of new service opportunities
      • Produce high and low-level design documentation in preparation of deploying the solution
      • Validate pre-sales designs through due-diligence activities to enable final solution validation
      • Assist with practice development activities, including the development of new services, knowledge management, delivery methodologies and tools
      • Continuously update your knowledge with regards to key cloud technologies such as Azure and Windows Server
      • Present Exponential-e products and technical proposals to potential customers and design value driven architectures
      • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

      Knowledge and experience required:

      • Strong consulting skills across Microsoft Cloud and Hybrid Technology, particularly Azure IaaS, including experience of most of the following:
        • Azure Governance (Policy, Tagging etc)
        • Azure Network topologies
        • Azure IaaS migrations (Azure Migrate, Zerto beneficial)
        • Azure Backup and Site Recovery
        • ARM template deployments
        • Azure AD and Microsoft 365
      • Strong consulting skills across traditional core Microsoft on-premises technology, including some of the following:
        • Active Directory, DNS, DHCP, Certificate Services and other core workloads
        • Microsoft File Services
        • ADFS
        • SQL
        • SCCM
        • Remote Desktop Services (and Azure Virtual Desktop)
        • Hyper-V (and Azure Stack)
        • Exchange
      • Experience configuring and deploying both Public and Private Cloud solutions, with a focus on migrations.
      • Strong organisation and planning skills
      • Passionate about technology, especially Microsoft cloud and related technology
      • Excellent attention to detail and a strong ability to prioritise efficiently
      • Solid understanding of networking
      • Highly adaptable and proactive and able to multi-task and able to work well under pressure
      • Efficiently communicate both verbally and in written form
      • Able to work with and manage delivery partners in diverse project teams
      • Experience of delivering large or complex projects/transformation projects
      • Business continuity concepts and applications
      • Comprehensive knowledge of quality assurance principles, methods, design, testing and implementation
      • Microsoft certifications (Azure Administrator Associate, Azure Architect Expert, Azure Security Engineer Associate)

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    • Senior Account Manager

      Type of role: full time permanent

      Hours: Monday - Friday 9:00 - 17:30

      Holidays: 25 days plus Public Holidays

      Overall purpose of the job:

      To secure new business within existing client accounts, increasing Exponential-e revenues in line with set targets.

      Key responsibilities for this job:

      • To sell new network and ICT services (Cloud, LAN, Wi-Fi, UCC & Server hardware) to existing accounts
      • Maintaining and developing client relationships for a small number of accounts
      • Working with clients management teams to understand particular business strategies
      • Evaluating those strategies and ensuring Exponential-e readiness to keep pace with the implementation of new programs, projects, or features consistent with those strategies
      • Increasing the revenue opportunity within each clients business portfolio as it relates to utilising additional Exponential-e services or product offerings
      • Tracking and escalation of client issues alongside the client relationship team
      • Establish and coordinate planned visits at the customer location and at Exponential-e
      • Inform clients of new services, partnerships, and/or products as they are announced or released
      • Provide support to additional departments when required, as required 

      Knowledge and experience required:

      • The ability to close deals
      • Great communication skills across all parts of the business
      • Knowledge of the following ICT product suites; Cloud, LAN & Wi-Fi, UCC, Server Hardware
      • Excellent written and verbal communication skills with the ability to communicate technical issues to both the IT department and to the client in understandable terms
      • Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail
      • Good working knowledge of Microsoft Excel and Word is essential
      • Well organised and self-motivated team player

      Mission Statement

      "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    • Project Manager
      • Type of role: Full time permanent
      • Location: London
      • Hours: Monday – Friday, 09:00 – 17:30
      • Holidays: 25 days plus Public Holidays

      Overall purpose of the job:

      To take ownership of customer facing projects and to deliver those projects within a controlled environment whilst meeting mutual customer and Exponential-e pre-defined objectives using recognised processes and methodologies

      Ensuring delivery of projects are on time and within budget from client engagement through to implementation

      Key responsibilities for this job:

      • Managing day-to-day operational aspects of a project and scope
      • Keeping customers up to date with all developments on the Projects using various recognised Project Documents
      • Ensuring the Project is at all times on track to fall within agreed tolerances. Notification to the Project Board of any forecasted delivery outside of these parameters and corrective measures to be applied
      • Coordinating all Project Teams to realise set deadlines and milestones
      • Coordinating and chairing all Project Meetings
      • Identifying resources needed and assigning individual responsibilities
      • Attending Project Bid meetings with relevant Account Managers
      • Presenting the Exponential-e Project Management Approach to customers, providers and colleagues
      • Coordinating any required customer training
      • Completing “Request For Proposals”, at times within short notice
      • Responsibility for the internal “OSS” system being correctly captured and labelled
      • Managing escalations with all providers and conveying progress to the customer as necessary
      • Updating internal generic Project Documents
      • Effectively applying our methodology and enforcing project standards
      • Preparing for engagement reviews and quality assurance procedures
      • Following up with clients, when necessary, regarding unpaid invoices
      • Any other reasonable tasks required of your position by appropriate line management or senior Exponential-e staff

      Knowledge and experience required:

      • Proven experience within a Project Manager role implementing IT projects
      • A methodical and structured approach with the ability to manage and prioritise multiple tasks at any one time
      • Proven management, delivery and implementation of projects
      • Responsible and willing to take ownership of tasks
      • Well organised and self-motivated team player
      • Strong leadership abilities
      • Effective communication skills
      • Ability to work within a pressurised and results driven environment
      • Ability to “think outside of the box” as necessary

      Knowledge and experience desired:

      • Experience in cloud computing
      • Virtualisation experience
      • Experience managing multiple external vendors
      • Experience working within Telco/ISP environment
      • Technical understanding around MPLS/VPLS solutions
      • Prince2 Practitioner
      • ITIL certification
      • Business Service Management (BSM)
      • IT Service Management (ITSM)

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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      If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

    • 2nd Line Network Engineer
      • Type of role: full time permanent
      • Location: London (hybrid home and office working option available)
      • Hours: Monday-Friday 09:00-17:30
      • Holidays: 25 days + Public Holidays
      • Security Clearance: the role will require you to undertake the SC clearance process with Exponential-e

      Overall purpose of the job:

      To manage and own support tickets in relation to existing customer services

      To work closely with the 3rd level engineers who provide an internal escalation point

      Key responsibilities for this job:

      • Troubleshooting customer technical faults and driving fault resolution
      • Regular communication verbally and written with existing customers
      • Take ownership and effectively manage support tickets including incidents and changes requests
      • Documentation of customer solutions – OSS System, Visio documentation, technical summary write up
      • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects

      Technical Environment:

      • Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper
      • Wireless; Cisco, Meraki, Aruba
      • Security; Palo Alto, Prisma, Fortinet, Cisco ASA
      • SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage
      • Cisco NAC ISE, SD-A/DNAC, DOT1x
      • Cisco Nexus 7xxx, 5xxx, 2xxx series

      Knowledge and experience required:

      • Knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level
      • Knowledge of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS
      • Knowledge of layer 3 routing protocols such as BGP, OSPF, EIGRP, HSRP, VRRP
      • Excellent verbal and written communication skills with a professional phone manner
      • Flexible approach to work with the ability to work effectively under pressure
      • Ability to work in a team with little supervision using own initiative
      • Strong customer service focus
      • Responsible and willing to take ownership
      • Eager to learn and develop technical skills
      • Positive and professional attitude

      Desirable knowledge and experience:

      • CCNA, CCNP and/or JNCIS certified
      • Experience with Unix based operating systems
      • Programming and scripting experience (python, bash scripting)
      • Juniper platform configuration experience is ideal, SRX and EX series
      • Firewall configuration experience is advantageous particularly with Fortigate, Palo Alto, Cisco ASA
      • Experience with Alcatel SR & ESS
      • Experience with using networking test tools such as Wireshark

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    • Xpertex: Technical Consultant
      • Type of role: Full time permanent
      • Location: Welwyn Garden City, Hertfordshire (hybrid working)
      • Hours: Monday to Friday, 09:00 - 17:30
      • Holidays: 21 days growing to 25 with service - plus Public Holidays and birthday holiday
      • Clearance: This role will require the individual to go through a process to be vetted to Security Clearance level, in order to fully meet the role criteria

      About Xpertex

      Xpertex are an information and data cyber security company that have been providing high-security services and solutions to the public and private sector since 2006.

      With over 15 years’ experience Xpertex is a leader in cyber security, solving complex security problems across Government, Industry and Commerce. Through our experience, knowledge and expertise we have developed trusted relationships with high profile clients; giving them the best solutions that deliver high security Networks, enhanced Cyber Security and quality Information Assurance.

      Xpertex are proudly part of the Exponential-e group of companies.

      Overall purpose of the job:

      To provide customers and internal departments with technical advice to deliver Xpertex solutions, services and support.

      Deliver consistent and exceptional level of technical professionalism whilst exceeding performance against measurable key performance indicators.

      Demonstrate ambition to progress within the organisation. We are looking for individuals that wish to grow with us and show capability and desire to move into more technical and senior roles within the team.

      Key responsibilities for this job:

      • Provide pre-sales support to salespeople and other departments
      • Responding to customer quote requests and completing them to a high level of technical detail
      • Contribute to Internal IT, including projects and support
      • Designing solutions to fulfil customer requirements
      • Build and implementation of technical solutions
      • Providing technical support to customers and internal staff
      • Maintain opportunity pipeline and deal positions within the CRM
      • Generate strong relationships within customer and prospect base

      Desirable technical skills and experience:

      • Technical skills within as many of the following areas as possible: Networking, Cloud, Cyber Security & Virtualisation 
      • Experience with relevant products such as:
        • Firewalls, routers, switches, wireless and SDN/NMS products from Juniper Networks, Cisco, Palo Alto or SonicWall
        • Azure, AWS or Office 365
        • Hyper-V or VMWare vSphere
      • Produced quotations and input on responses to tenders, RFI’s, RFPs, and other response formats
      • Strong problem-solving abilities; able to facilitate discussions and outcomes
      • The successful applicant will be required to hold or attain Government Security Clearance after commencing the role. Applicants without current clearance will always be considered.
    • 1st Line Network Technician

      Type of role: full time permanent

      Location: London

      Hours: Monday - Friday; alternating between early and late shifts to include 9am-5:30pm, 8am-4:30pm and 10am-6:30pm

      Holidays: 25 days

      Security Clearance: This role will require the individual to go through a process to be vetted to Security Clearance level

      Overall purpose of the job:

      Day to day running of the Service Desk providing client support with a focus on providing a high level of customer service.

      Key responsibilities for this job:

      • First line support handling customer enquiries and support issues using our ticketing system
      • Proactive network monitoring of alarms and traps for our customers via our monitoring tools
      • Troubleshooting circuit faults and working with carriers to achieve fault resolution
      • Driving fault resolution to ensure SLAs are not breached
      • Ensure issue are handled effectively by following our SLA guidelines
      • Escalation of faults/outages in accordance with Exponential-e procedures
      • Taking immediate corrective action to restore services
      • Maintain professional working relationships with customers, suppliers and work colleagues
      • Creating incident reports/ notifications for customer distribution  

      Knowledge and experience required:

      • Passion for working within the networking field and eager to learn and develop
      • Strong customer service focus
      • Good general networking knowledge - TCP/IP, DNS
      • Networking degree, CCNA certification or experience working in a NOC/Network Engineer role
      • Excellent verbal and written communication skills with a professional phone manner
      • Flexible approach to work with the ability to work effectively under pressure
      • Ability to work in a team with little supervision using own initative
      • Responsible and willing to take ownership
      • Positive and Professional attitude

      Desirable knowledge and experience:

      • Cisco/ Juniper certification
      • Experience working with a Managed Service Provider
      • Programming language experience
      • Experience working within a customer focussed role

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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      If you have any problems please contact us at recruitment@exponential-e.com  


    • Channel Partner Manager

      Type of role: Full time permanent

      Hours: Monday – Friday 9:00 – 17:30

      Holidays: 25 days plus Public Holidays

      Overall purpose of the job:

      Working with channel sales team to develop strategic partner accounts and increase revenues in line with set targets and business objectives, while continually looking to expand the Exponential-e portfolio in the top partner accounts and increase revenue. You will also execute a sales enablement strategy with the top partners to ensure we are higher, wider and deeper within the partners

      Key responsibilities for this job:

      • Detailed on-boarding of the larger Channel Partners
      • Provide ongoing training to the top partners on Exponential-e as a company and also products combined with systems understanding
      • Develop a strong knowledge of the Exponential-E solutions portfolio and be able to articulate this to channel partners
      • To build a strong rapport and lasting relationships with existing channel partners in order to grow the account and increase Exponential-e revenues, working in collaboration with Account Directors
      • Contribute to the achievement of the Channel sales target within set accounts
      • Create and develop relationships at all levels and all departments throughout Partner sites
      • Routine review of each Partner’s utilization of service with Partner’s mid and senior management
      • Providing recommendations on product placement and utilization levels
      • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

      Knowledge and experience required:

      • Channel/Partner Development experience from within the telecoms or IT industry
      • Excellent communication skills and telephone manner
      • Articulate and polished with a professional approach to sales
      • Highly adaptable and proactive
      • Able to multi task and work well under pressure
      • Self-motivated and disciplined
      • Eager to learn and develop

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."


      Youtube movie:https://www.youtube.com/embed/uReww4trA1Y


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    • Xpertex: Enterprise Sales Consultant
      • Type of role: Full time permanent
      • Location: London or Hertfordshire
      • Hours: Monday to Friday, 09:00 - 17:30
      • Holidays: 25 days plus Public Holidays and birthday holiday

      About Xpertex

      Xpertex are an information and data cyber security company that have been providing high-security services and solutions to the public and private sector since 2006.

      With over 15 years’ experience Xpertex is a leader in cyber security, solving complex security problems across Government, Industry and Commerce. Through our experience, knowledge and expertise we have developed trusted relationships with high profile clients; giving them the best solutions that deliver high security Networks, enhanced Cyber Security and quality Information Assurance.

      Xpertex are proudly part of the Exponential-e group of companies.

      Overall purpose of the job:

      To support and execute the new business acquisition strategy ensuring achievement of all assigned margin, revenue and contract value targets

      To assist in bringing to the market exciting new technologies, products and services in the Cyber Security arena

      Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators

      Demonstrate ambition to progress within the organisation. We are looking for individuals that wish to grow with us and show capability and desire to move into a leadership role and manage a team

      Key responsibilities for this job:

      • Achieve and exceed margin, revenue, and total contract value targets
      • Develop a short‐, medium‐ and long‐term business plan with a clear structured approach to build a sustainable pipeline to achieve the new business targets
      • Contribute to, develop and Support marketing campaigns with the marketing team to identify new opportunities
      • Build and maintain a solid and robustly qualified pipeline of sales opportunities of 4x target coverage
      • Deliver against key performance indicators and objectives
      • Prospect, qualify, negotiate, and close key new business deals
      • Forecast monthly and quarterly sales achievement within accuracy of +/‐ 10%
      • Maintain opportunity pipeline and deal positions within the CRM
      • Develop strategy, produce win‐plans, and execute on major deals
      • Define target list and engage suspects based on clearly defined criteria
      • Develop an in‐depth knowledge of the factors impacting the technology market, adoption and trends for assigned verticals
      • Generate strong relationships with senior executives within customer and prospect base
      • Develop and sustain network of contacts and key individuals within assigned target market arena

      Knowledge and experience required:

      • Produce quotations and lead responses to tenders, RFI’s, RFPs, and other response formats
      • Build and provide clear leadership to virtual teams in pursuit of major business opportunities
      • Collect and understand target client requirements, building commercial propositions based on Cap‐Ex, Op‐Ex and other commercial needs to gain competitive advantage
      • Understand and be able to articulate deal level P&Ls
      • Attend, present and host at industry events
      • Build and maintain a strong technical and commercial understanding of key product propositions
      • Formulate and complete client presentations to an exceptional standard
      • Extensive experience within the networking and network security sector
      • Experience in developing business in diverse industry markets
      • Strong understanding of technology application in the network, cloud, cyber security, and software defined arenas
      • Able to demonstrate strong commercial understanding and business acumen
      • Strong sales skills (prospecting, qualifying, campaign management)
      • Detailed understanding of sales process and demonstration of world class sales rigor
      • Proven track record of identifying, developing, and closing major opportunities
      • Proven and consistent track record of target over‐achievement
      • Excellent networking ability and natural communication style
      • Excellent communicator with strong presentation, numeracy, and written skills
      • Strong problem‐solving abilities; able to facilitate discussions and outcomes
      • Able to travel as required and work with the minimum of supervision
      • Good, current IT skills
      • CRM experience advantageous but not essential
      • Degree level education advantageous, but track record of success in aligned career of higher importance
      • Government Security Clearance advantageous
      • Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    • Provisioning Coordinator

      Type of role:Full time permanent

      Location: London

      Hours: Monday-Friday 09:00-17:30

      Holidays: 25 days plus Public Holidays

      Overall purpose of the job:

      Coordinating and delivering multiple service delivery projects

      Follow processes to ensure the smooth provisioning of Exponential-e products and services

      Key responsibilities for this job:

      • Provisioning of sales orders through to handover to the technical team
      • Placing of sales orders with suppliers
      • Communicating precise and accurate information to customers regarding sales orders
      • Maintaining the relationship with customers and suppliers by communicating precise and accurate information regarding sales orders
      • Informing customers of the details of their set-up and keep them continually updated on the progress and possible setbacks whilst maintaining professionalism and high standards of client care
      • Arranging access appointments and requests for third party engineers
      • Implementing fibre and copper circuits through direct customer contact and communication with suppliers
      • Updating internal databases as required
      • Liaising with different areas in the business
      • General day-to-day provisioning duties
      • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

      Knowledge and experience required:

      • Significant customer service or administration experience
      • Candidates should be numerate, literate, have good IT skills along with an organised and methodical approach to work
      • Responsible and willing to take ownership of projects
      • Well organised and self motivated team player
      • Effective communication skills and an excellent telephone manner
      • A strong attention to detail and a task finisher
      • Experience working for an ISP or telecommunications provider would be preferable but not essential
      • Any previous project co-ordination experience will be highly desirable
      • Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

        Apply Now
    • Vysiion: Data Centre Technician
      • Type of role: Full time Permanent
      • Location: Farnborough
      • Hours: 7am-7pm, with an early shift and later shift
      • Holidays: 25 days plus Bank & Public Holidays
      • Security Clearance: the role will require you to undertake the SC clearance process with Vysiion

      About Vysiion

      Vysiion, an Exponential-e Group company, is a growing organisation specialising in providing IT Managed Services and Consultancy to the UK Public Sector including local and central government agencies, blue light, healthcare and defence.

      Overall purpose of the job:

      Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date.

      Key responsibilities for this job:

      • Racking of computer hardware, switches, routers, firewalls, servers or other equipment
      • Equipment and cable installation (copper and fibre)
      • Un‐racking, packing and shipping equipment
      • Power cycling of equipment
      • Reseating a network drive or cable/patch lead
      • Checking hardware/network activity, firewall status or looking for errors display through LED alerts or system monitoring tools
      • Data Centre auditing for racks, assets and patching
      • Asset tag hardware
      • Work with customer engineering teams to assist in diagnosis and resolution of incidents across a range of technologies
      • Vendor hosting
      • Receive hardware orders
      • Provide friendly, professional and effective technical support to our sites
      • Work as part of an extended customer support team including colleagues on the support desk and in other locations
      • Work to customer SLAs
      • Communicate with site technicians and track problems through to resolution escalating when required

      Knowledge and experience required:

      • Related field, equivalent HND/GNVQ or IT qualification
      • Must meet SC and BPSS security clearance vetting and approval requirements
      • Previous experience in a similar role
      • Self‐directed, methodical and organized in your approach to work
      • Logical in your approach to troubleshooting, problem solving and fault diagnosis
      • Ability to take ownership of issues and following through to resolution
      • Good team player with strong customer service focus
      • Willingness to learn with friendly, professional and flexible attitude

      General Responsibilities of All Staff:

      • To comply with the Company’s Health & Safety policy
      • To comply with the Company’s Disciplinary and Grievance procedures
      • To strive for improvements in efficiency and productivity in order to improve the Company’s profitability
      • To read and observe Company procedures which are introduced from time to time
      • Flexibility is required, working outside normal hours, as necessary, to cope with varying situations and workloads

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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      If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

    • Partner Enablement Manager

      Type of role: Full time permanent

      Location: London

      Hours: Monday-Friday 09:00-17:30

      Holidays: 25 days plus Public Holidays

      Overall purpose of the job:

      Working with channel sales team to develop strategic partner accounts and increase revenues in line with set targets and business objectives, while continually looking to expand the Exponential-e portfolio in the top partner accounts and increase revenue. You will also execute a sales enablement strategy with the top partners to ensure we are higher, wider and deeper within the partners.

      Key responsibilities for this job:

      • Detailed on-boarding of the larger Channel Partners
      • Provide ongoing training to the top partners on Exponential-e as a company and also products combined with systems understanding
      • Develop a strong knowledge of the Exponential-E solutions portfolio and be able to articulate this to channel partners
      • To build a strong rapport and lasting relationships with existing channel partners in order to grow the account and increase Exponential-e revenues, working in collaboration with Account Directors
      • Contribute to the achievement of the Channel sales target within set accounts
      • Create and develop relationships at all levels and all departments throughout Partner sites.
      • Routine review of each Partner’s utilization of service with Partner’s mid and senior management.
      • Providing recommendations on product placement and utilization levels.
      • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

      Training and Accreditation:

      • Drive the success and implementation of the Partner enablement program for both new and existing partners. This includes executing and refining content, scoping and implementing enablement programs that accelerate launches, claims and customer value while working in close partnership with internal teams
      • Plan, develop, and design training materials to create optimized learning experiences
      • Define appropriate training cadence, and deliver high-quality online and/or onsite training to meet the needs of the business

      Content and Delivery:

      • Lead with a data driven approach to identify gaps and provide recommendations to partners to drive additional revenue
      • Coordinate with Partner Managers to build and drive content for partner enablement in the Partner Ecosystem
      • Review, create, and update partner facing demand generation and event collateral
      • Act as a consultant to partners to determine their enablement needs
      • Management of partner enablement plans across multiple partner types, size and product portfolio
      • Proactive outreach to regional partners to develop enablement plans
      • Work with partner managers and their management team to determine specific partner plans that are aligned with partner business plans and goals
      • Work closely with Partner management to create plans to enable the partner with consistent, effective and engaging conversation
      • Create, deliver, and support the partner onboarding programme for the sales organization
      • Identify areas where additional learning and reinforcement are required.
      • Constantly seek to evolve and refine the enablement and training solutions strategy

      Knowledge and experience required:

      • Channel/Partner Development experience from within the telecoms or IT industry
      • Excellent communication skills and telephone manner
      • Articulate and polished with a professional approach to sales
      • Highly adaptable and proactive
      • Able to multi task and work well under pressure
      • Self-motivated and disciplined
      • Eager to learn and develop

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    • Senior Solutions Consultant – Microsoft 365

      Type of role: Full time permanent

      Location: Home working

      Hours: Monday-Friday 09:00-17:30

      Holidays: 25 days plus Public Holidays

      Overall purpose of the job:

      • Act as a technical lead, (Leadership) responsible for the design, delivery and handover of large and small IT consulting projects or programmes, relating to cloud and service transformation, primarily with a Microsoft focus
      • Work with development teams (Team working) to transition new products and services into production environments
      • Work with other technical departments in order to train and build up the knowledge base for Cloud/IT services within Exponential-e Ltd

      Key responsibilities for this job:

      • Gathering of architecture, design, and presentation of solutions to meet customer needs on primarily Microsoft-focused technology solutions
      • Ensure deployment and service objectives are met whilst maintaining a high level of prospect/customer satisfaction
      • Act as technical point of contact for prospects, customers, and the sales teams on Cloud Migration and Transformation projects and Microsoft technologies
      • Provide follow-up support in disseminating technical information to the business on specific applications
      • Provide subject matter expertise to both technical solutions and delivery teams
      • Support in the development and scoping of new service opportunities
      • Produce high and low-level design documentation in preparation of deploying the solution
      • Validate pre-sales designs through due-diligence activities to enable final solution validation
      • Assist with and lead practice development activities, including the development of new services, knowledge management, delivery methodologies and tools
      • Continuously update your knowledge with regards to key cloud technologies such as Microsoft 365 and Azure
      • Present Exponential-e products and technical proposals to potential customers and design value driven architectures
      • Ensure that our managed services team is enabled to support any solutions you have delivered by conducting a thorough handover and ensuring the solution has been documented to a sufficiently high standard
      • Assist with the mentoring of colleagues in our Managed Services team.
      • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

      Knowledge and experience required:

      • Strong consulting skills across Microsoft Cloud and Hybrid Technology, particularly Microsoft 365 (Azure experience desirable but not a requirement), including experience of most of the following:
        • Microsoft Teams (including Phone System and an understanding of Direct Routing)
        • Exchange Online Hybrid migrations
        • Microsoft 365 governance & compliance
        • SharePoint and OneDrive for Business
        • Enterprise Mobility and Security
        • Azure IAAS migrations
        • ARM template deployments
        • Azure Governance
        • Azure Site Recovery
      • Strong consulting skills across traditional core Microsoft on-premises technology, including some of the following:
        • Active Directory, DNS, DHCP, Certificate Services and other core workloads
        • Exchange
        • ADFS
        • SCCM
        • Remote Desktop Services
        • Skype for Business/Lync
        • SQL (including Always-On Clustering)
      • Experience configuring and deploying both Public and Private Cloud solutions, with a focus on migrations.
      • Passionate about technology, especially Microsoft cloud and related technology
      • Excellent attention to detail and a strong ability to prioritise efficiently
      • Solid understanding of networking
      • Able to work with and manage delivery partners in diverse project teams

      Desirable knowledge and experience:

      • Recent Microsoft qualifications, for example:
        • Teams Administrator Associate
        • Messaging Administrator Associate
        • Enterprise Administrator Expert
        • Azure Administrator Associate
        • Azure Solutions Architect Expert
      • Experience designing, implementing and supporting cloud infrastructure
      • Experience of delivering large or complex projects/transformation projects
      • Business continuity concepts and applications
      • Comprehensive knowledge of quality assurance principles, methods, design, testing and implementation

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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      If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

    • Vysiion: Bid Manager
      • Type of role: Full time permanent
      • Location: Chippenham, Wiltshire
      • Hours: Monday-Friday 09:00-17:30
      • Holidays: 25 days plus Public Bank Holidays

      Overall purpose of the job:

      • Responsible for delivering high quality Bid Management
      • Manage and complete large tender responses to win new business and manage the process from initial request to contract signature ensuring compliance with customer requirements and highlighting the company’s value proposition
      • Provide valuable input into each opportunity qualification, win strategies, commercial discussions and solution delivery
      • Manage and assist in the completion of all PQQs, RFIs, RFQs and RFPs by drawing upon Boilerplate information and making relevant to client requirements
      • Create winning proposals and respond to RFPs by working with Sales Account Managers to understand client’s requirements and drawing upon resources around the business to help co-ordinate responses or proposals to reflect this

      Key responsibilities for this job:

      • Drafting, reviewing and managing the delivery of bid materials received, including PQQs, RFIs, RFPs
      • To review all content to ensure questions are being fully responded to, critiquing content, whether sales, technical, support etc and liaising with departments to update, amend and delete as appropriate ensuring consistent professional response
      • Qualifying opportunities
      • Organising and chairing all kick-off meetings and co-ordinating a win strategy
      • Delegating and assigning workload to bid team to ensure efficiency throughout bid life and meet deadlines
      • Co-ordinating and chairing all review meetings and monitoring progress and assess drafts
      • Review tender clarifications and attend customer clarification meetings as required
      • To be lead point for all questions, points of clarification to and from the clients (In bids scenarios only) ensuring that all questions / points are completed within the tender guidelines
      • Collating standard bid response documents in accordance with the Exponential-e defined styles and branding
      • Actively seek out new ways of finding new bid/tender opportunities
      • Work to tight deadline and go the extra mile (including hours) where required
      • Risk tracking and management throughout the bid process
      • Proof reading and formatting of documentation
      • Providing bid follow-up activity assistance and expertise when needed to support the sales cycle
      • Assisting with creation of PowerPoint presentations to present to clients at the shortlisted stage of the bid process
      • Carrying out post bid reviews to evaluate lessons learnt from client feedback

      Knowledge and experience required:

      • Experience working as a Tender or Bid professional within the IT/Telecommunications/Technology sector.
      • Proven capability in delivering winning, large complex IT solutions opportunities
      • Experience working in a sales driven environment responding to bids and tenders
      • Excellent time management skills
      • Well organised self-starter with strong project management skills
      • Excellent communication skills and strong attention to detail
      • Excellent presentation skills
      • Ability to work under pressure, delivering to tight deadlines and manage multiple bids
      • Advanced MS Office skills (Word, Excel, Outlook, and PowerPoint)
      • Ability to be innovative
      • Ability to delegate
      • Ability to adapt effectively to frequently changing situations and to prioritise
      • APMP Qualified – (Preferable, but not essential)
      • Prince 2 Qualified (Preferable, but not essential)
      • Very strong attention to detail

      Mission Statement

      "Achieve the status whereby Exponential-e Group is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    • 1st Line Network Engineer
      • Type of role: Full time permanent
      • Location: London
      • Hours: Day roles and 24x7 shifts available
      • Holidays: 25 days + Birthday Leave
      • Security Clearance: the role will require you to undertake the SC clearance process with Exponential-e

      Overall purpose of the job:

      Day to day running of the Service Desk providing client support with a focus on providing a high level of customer service.

      Key responsibilities for this job:

      • First line support handling customer enquiries and support issues using our ticketing system
      • Proactive network monitoring of alarms and traps for our customers via our monitoring tools
      • Troubleshooting circuit faults and working with carriers to achieve fault resolution
      • Driving fault resolution to ensure SLA's are not breached
      • Ensuring issues are handled effectively by following SLA guidelines
      • Escalation of faults/outages in accordance with Exponential-e procedures
      • Taking immediate corrective action to restore services
      • Maintain professional working relationships with customers, suppliers and work colleagues
      • Creating incident reports/notifications for customer distribution

      What we are looking for:

      • Someone with a passion for working in the networking field who is eager to learn and progress
      • Strong customer service focus
      • Experience working within a customer focused role
      • General networking knowledge
      • Excellent verbal and written communication skills with a professional phone manner
      • Flexible approach to work with the ability to work effectively under pressure
      • Ability to work in a team with little supervision using own initiative
      • Responsible and willing to take ownership
      • Positive and professional attitude

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    • 2nd Line Network Engineer

      Type of role: Full time permanent

      Hours: Monday to Friday 9:00am - 17:30pm + on call

      Holidays: 25 days plus Public Holidays

      Security Clearance: Role will be subject to holding a minimum of SC clearance

      Overall purpose of the job:

      To manage and own support tickets in relation to existing customer services and work closely with the 3rd level engineers who provide an internal escalation point

      Key responsibilities for this job:

      • Regular communication verbally and written with existing customers
      • Take ownership and effectively manage support tickets including incidents and changes requests
      • Documentation of customer solutions – OSS System, Visio documentation, technical summary write up
      • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects

      Knowledge and experience required:

      • Knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level
      • Knowledge of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS
      • Knowledge of layer 3 routing protocols such as BGP, OSPF, EIGRP, HSRP, VRRP
      • Excellent verbal and written communication skills with a professional phone manner

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."


      Apply Now
    • Pre Sales Associate
      • Type of role: Full time permanent
      • Location: London
      • Hours: Monday-Friday 09:00-17:30
      • Holidays: 25 days plus Public Holidays

      Overall purpose of the job:

      Exponential-e is looking to add a Pre-sales associate to their high-achieving Solutions team in London or Manchester offices with a hybrid working model. You will be provided with full training and mentoring in the 360-solutions sales cycle across our Advanced Networking and Security Services. We offer an excellent opportunity to develop and enhance their capabilities and grow their IT solutions skills across our Cornerstones. We are looking for a candidate who is energetic, willing to learn all aspects of the Companies cornerstone with a desire to move into a role as a Solution Consultant

      Key responsibilities for this job:

      • Manage allocated cases loads to ensure successful delivery for clients, Sales colleagues
      • Support the day-to-day deliverables of the Solution Team, including answering Sales Account Managers and Solution consultant enquiries and requests relating to document amendments, diagram updates and quotation approvals
      • Aid our contract renewals team in identifying technical discrepancies in current solutions, bandwidths, end of life equipment, and inactive services
      • Assist in qualifying new opportunities technically & commercially, working with Sales Teams
      • To attend customer meetings with Sales Account Managers and proactively take part in customer conference calls
      • Work with the Solutions Consultants and the Exponential-e Bid Team to respond to tenders (RFI/RFP)
      • Build close working relationships with Product Management, Sales, Solution Consultant & Engineering teams throughout all elements of your role
      • Have the ambition to become a Solution Consultant to be the technical lead in the sales cycle of the proposed solution sold to clients
      • Lastly, work as a team player to assist in the smooth running of the Solutions department

      Knowledge and experience required:

      • Keen and demonstrable significant interest in IT / Telecoms
      • Worked in a Sales environment
      • The ability to articulate technical concepts to a non-technical audience
      • Having hands-on experience is desirable

      Desirable knowledge and experience:

      • Ability to demonstrate essential understanding in a minimum of one of Exponential-e cornerstones
      • Attended Higher Education with demonstrable achievements
      • Vendor accreditations

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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    • Vysiion: 3rd Line Engineer
      • Type of role: Full time permanent
      • Location: Corsham
      • Hours: Monday – Friday, 37.5 hours
      • Holidays: 23 days plus Bank & Public Holidays, increasing to 25 days after a qualifying period
      • Security Clearance: Role will be subject to holding a minimum of SC clearance

      Key responsibilities for this job:

      • Support and sustain customer and internal IT infrastructure to ensure a high-quality service to business users
      • Install, upgrade, support and troubleshoot Enterprise Applications and Webservers hosted on Windows Servers. establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing network standards
      • Manage and Support the VMware environment
      • Manage and Support the backup environment
      • Manage and Support the Windows server environment
      • Manage and Support the Network and Firewall Infrastructure
      • Manage and Support the Monitoring and AV Solution
      • Evaluate internal infrastructure and recommend changes in services, products, protocols and standards to ensure it meets the current and future needs of the business.
      • Test infrastructure performance and provide input into internal reporting
      • Ensure appropriate security levels on infrastructure are maintained.
      • Develop and implement maintenance activities including but not limited to:
        • Regular health checks
        • Certificate expiration checks
        • Patching schedules
        • WSUS
        • Backup schedules
        • End point testing
      • Diagnose and quickly resolve a wide range of Windows applications and networking problems
      • Requesting and coordinating 3rd party vendor support
      • Install, upgrade, support and troubleshoot Windows 10, Microsoft Office products
      • Take ownership and deal with hardware and Microsoft support queries and issues reported by the customer
      • Email and user account administration, i.e., account creation and management and distribution lists on Microsoft Exchange and passwords rest on Active Directory.
      • Responsible for monthly switching of backup tapes at Spring Park
      • Ownership of incidents, requests, changes & problems

      Technical Skills:

      • Cloud computing
      • Support of business applications within a corporate environment
      • Disaster recovery and business continuity planning and management
      • PowerShell Scripting
      • Active Directory knowledge
      • MS Exchange
      • Office 365
      • Windows Server
      • Virtual environments
      • SQL Server
      • TCP/IP
      • Monitoring tools
      • Routers, Firewalls, VPN and wireless
      • Backup and restore methodologies
      • AD, File Systems and Print Services
      • Certificate Management
      • MDM

      Product Knowledge:

      • Azure
      • VMWare (ESXi hosts and Vcenter)
      • Storage Array
      • Dell Servers
      • VEEAM
      • Microsoft Server 2012 & 2019
      • MS SQL Server 2017
      • Microsoft Exchange Server 2013/2019 (on premise)
      • Dell Network Switches
      • Juniper
      • PRTG (Monitoring)
      • ESET Antivirus
      • Symantec
      • Datto RMM
      • Solarwinds
      • Intune
      • 3CX
      • Cisco

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

       Vacancies | Careers | Privacy Policy

      If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

    • Recruitment Business Partner - Contract

      Type of role: 3-6 month contract

      Location: London

      Hours: Monday-Friday 09:00-17:30

      Holidays: 25 days

      Overall purpose of the job:

      • The Recruitment Business Partner will work with defined areas of the business to deliver effective recruitment solutions in line with the Exponential-e Ltd Recruitment Framework
      • You will be accountable for building and maintaining talent pools for each department with a view to increasing quality while decreasing time to hire and cost
      • You will provide support and guidance to managers in all areas of recruitment, keeping them informed of progress on vacancies

      Key responsibilities for this job:

      • Using multiple sourcing channels to resource for high quality candidates in an efficient and cost effective manner in line with the Exponential-e Recruitment Framework
      • Keep up to date with the latest sourcing methods and implementing these as appropriate
      • Working to improve awareness of Exponential-e’s Employer Brand
      • Conducting various types and format of interview to ensure only high calibre candidates are progressed
      • Ongoing personal development to ensure a high level of understand of Exponential-e’s culture, values, products and services
      • Thoroughly qualifying all candidates
      • Advising line managers on recruitment best practice
      • Build and maintain relationships with key stakeholders throughout the business

      Knowledge and experience required:

      • Previous experience working in a recruitment role with a focus on direct sourcing
      • Previous experience sourcing for entry to senior level positions
      • Strong candidate delivery/resourcing background
      • Considerable knowledge of resourcing methods
      • Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

        Vacancies | Careers
    • Technical Design Authority
      • Type of role: full time permanent
      • Location: London
      • Hours: Monday-Friday 09:00-17:30, on-call hours required
      • Holidays: 25 days

      Overall purpose of the job:

      The Exponential-e Technical Design Authority operates as the technical lead and senior technical contact for engagements across our diverse customer base as well as working inside our business to lead and drive design, implementation and support activities delivering benefit to one or many stakeholders. The team adds value by providing continuity of engagement and influence, optimally operating from initial opportunity scoping, through presales, design, implementation and support. You will be the key point of continuity that glues the efforts of your colleagues together.

      The role requires a broad and diverse range of technical experience as your colleagues and customers will look to you for guidance, this understanding will also ensure you protect our organization from committing to deliver suboptimal or incompatible solutions and therefore failing in the eyes of our customer. To achieve this, you must also be an expert communicator, able to think fast and represent a situation professionally and eloquently, often with little or no time to prepare. Your people skills are equally as important as your technical aptitude as a large part of your day will be spent collaborating across both internal and external forums to progress projects, deal with escalations, complement presales engagements and embed with your customers business to understand the challenges facing them.

      Key Responsibilities:

      • Leading and directing the collation of requirements, production of architecture, design, and presentation of solutions to meet customer requirements.
      • Ensure deployment and service objectives are met whilst maintaining a high level of prospect/customer satisfaction.
      • Definition of work packages for the Professional Services or Managed Services teams to deploy and provide ongoing support to them during the build and handover processes.
      • Work with Project Management to facilitate project reporting, delivery planning, checkpoint meetings (including conference calls and workshops) and to oversee project implementations.
      • Act as technical point of contact for prospects, customers, and the sales teams on both BAU and project work across a wide variety of changing technologies.
      • Provide follow-up support in disseminating technical information to the business throughout the contract lifecycle.
      • Provide subject matter expertise to both technical solutions and delivery teams.
      • Support in the development and scoping of new service opportunities.
      • Review and critique produced presales proposals and high and low-level design documentation in preparation for release to the customer.
      • Validate pre-sales designs against technical, project and commercial best practice.
      • Continuously update your technical and soft skill knowledge.
      • Present Exponential-e products and technical proposals to potential customers across a wide variety of industries and levels of seniority.
      • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

      Knowledge and Experience required:

      • Extensive consulting skills across Enterprise IT covering technology, Service and Project.
      • Strong knowledge of public, private and hybrid cloud with a good understanding of the pros and cons of each.
      • Strong knowledge of the Microsoft Server and EUC product range with the ability to hold SME conversation.
      • Solid understanding of networking, UC & Voice and Data Centre technologies. 
      • Good appreciation of Non-Microsoft environments including both Linux and Mac.
      • Ability to review and understand basic scripted automation and the willingness to learn more.
      • Good understanding of Automation and Orchestration activity with knowledge of tooling and best practice.
      • Experience configuring and deploying both Public and Private Cloud solutions, with a focus on migrations.
      • Extensive experience implementing and adhering to the ITIL Framework
      • Strong organisation and planning skills
      • Excellent attention to detail and a strong ability to prioritise efficiently
      • Highly adaptable and proactive and able to multi-task and able to work well under pressure
      • Efficiently communicate both verbally and in written form
      • Able to work with and manage delivery partners in diverse project teams

      Mission Statement

      "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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      If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

    • Vysiion: NOC Level 1 24/7 Cody
      • Type of role: full time permanent
      • Location: Ark Data Centres, Cody Park, Farnborough, Hampshire, GU14 OLH 
      • Hours: 24/7 shift, 2 days 07:00-19:00, 2 nights 19:00-07:00, 4 days off 
      • Holidays: 23 days + Birthday Leave
      • Security Clearance: the role will require you to undertake the SC clearance process with Vysiion

      About Vysiion

        Vysiion, an Exponential-e Group company, is a growing organisation specialising in providing IT Managed Services and Consultancy to the UK Public Sector including local and central government agencies, blue light, healthcare and defence.

        Overall purpose of the job:

        Responsible for providing customer support to our client base ensuring Service Levels are maintained and the ticketing system is fully up to date.

        Key responsibilities for this job:

        • Investigate and resolve helpdesk incidents assigned to you with speedy fixes ensuring the ticketing system is fully updated.
        • Monitor networks and equipment using applicable software (SolarWinds//PRTG/RMM/FMC etc), raising incidents as appropriate, investigating and resolving where possible or engaging the correct resolving teams while owning the incident to resolution.
        • Ensure all network alarms and events are acknowledged and appropriately dealt with during your shift.
        • Ensure all ongoing issues are to be documented for shift handover.
        • Ensure the Shift Leaders/NOC Manager are kept informed of all service affecting incidents and appropriate escalations are made, where relevant.
        • Provide support through assigned work from the Service Desk team and customer(s).
        • Write and implement Change requests as required, following good practice and company processes.
        • Provide coaching to junior members of the team to improve their technical capabilities, write knowledge base articles and hold workshops to improve team understanding of customer solutions.
        • Take ownership of problems and incidents, driving to resolution and providing feedback on improvements to procedures, process and documentation as required.
        • Where appropriate and as advised by your line manager, provide DC smart hands services to support existing Smart Hands team. This could include cabling, visual inspections, providing escorts and other duties within the data centre as required.

        Knowledge and experience required:

        • Network support experience (Cisco) or an equivalent certification (e.g. CompTIA Network+ or CCNA)
        • Excellent verbal and written communication skills with a professional phone manner

        Desirable knowledge and experience:

        • The ideal candidate will be SC cleared but we are open to individuals that do not have SC clearance but would be willing to go through the security clearance process
        • Network troubleshooting skills - Cisco routing and switching
        • Experience working in a Service Desk/NOC environment 
        • Experience with network monitoring tools
        • Understanding of incident, problem and change management
        • ITIL practitioner

        Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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        If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

      • Service Architect
        • Type of role: full time permanent
        • Location: London or remote
        • Hours: Monday-Friday 09:00-17:30
        • Holidays: 25 days

        Overall purpose of the job:

        • To provide service architect and design functions within a presales capacity to support the continued growth of our cloud and managed services business. This may include, but is not limited to:
          • Service Organisation design (ITIL, IT4IT etc)
          • Service Management process
          • Service Desk & Reporting Design
          • Service Integration and Supplier Management (including SIAM)
        • To promote the adoption of reference service architecture process, such as ITIL & SIAM, across our managed services practices
        • To support the company in achieving the sales targets through the creation of least cost-compliant and validated service design/architecture aligned to customer business requirements
        • To effectively manage a personal case queue to enable Exponential-e sales to achieve targets and maximise pipeline generation
        • To undertake and achieve strategic objectives as defined by the Head of Cloud & MS Solutions to ensure the continued evolution, efficiency and productivity of the cloud solutions department
        • To drive and improve efficiency through standardisation within documentation such as proposal and bid collateral
        • Provide subject matter expertise relating to the Exponential-e portfolio of cloud and managed services, professional services capabilities
        • A front-line consultant who creates opportunities, solves problems, and establishes working relationships with customers and sales staff. Helping them move to a cloud and services infrastructure that gives them maximum flexibility in cutting edge technology while helping them run faster and more efficiently.
        • To provide validation of the service design at order stage, ensuring a consistently high standard of handover to delivery teams is maintained

        Key Responsibilities:

        • Instrumental in full sales cycle including discovery, opportunity and service evaluation, response documentation, opportunity closure and handover processes
        • Supporting the Sales Teams with client meetings, workshops and presentations
        • Promote sales confidence in the Managed Services portfolio by producing and maintaining relevant collateral and documentation 
        • Undertaking the design and presentation of service-oriented architecture to meet defined customer requirements
        • Working with sales teams and prospects to devise solutions based on customer requirements
        • Creating and delivering customer presentations that promote and differentiate the value of the Exponential-e solution
        • Conducting pre-contract Service architecture and design due diligence
        • Assist in the full handover of solutions to the delivery teams post contract signature
        • Acting as a technical point of contact for prospects, customers, and the sales teams for Cloud products
        • Assist in developing customer specific value propositions highlighting benefits and differentiators of Exponential-e vs competition
        • Coordinating service design with the Sales team, Consulting team, and Technical Sales to ensure accuracy and feasibility
        • Developing and maintaining a deep understanding of the Exponential-e product offerings
        • Assisting with and leading practice development activities, including the development of new services, knowledge management, delivery methodologies and tools
        • Regular liaison on interaction with stakeholder teams, namely Managed Services and Service Management
        • Assist with the upkeep of product collateral and solutions/bid documentation repository

        Knowledge and experience required:

        • Proven experience working as a Service Architect in a transition, sales or presales capacity
        • Understanding of Service models and frameworks – ITIL, IT4IT, SIAM, TOGAF, Scopism
        • Background in the Managed Service Provider or Systems Integrator sector
        • Strong working knowledge of IT Service Management suites (preferably Service Now)
        • Strong proposal and bid writing skills, including visual articulation of design
        • Ability to manage workload in a coordinated and prioritised manner, commonly adhering to timelines such as bid deadlines
        • Demonstrable ability to translate customer service requirements into service architecture documentation and designs
        • Demonstrable ability to clearly articulate the benefits of a service architecture in relation to customer business objectives
        • Commercially astute and confident within a customer facing role, giving presentations, writing proposals, and holding customer calls/meetings
        • Ability to work with and coordinate an array of stakeholders within a complex response/bid framework
        • Strong proposal and bid writing skills, including visual articulation of design

        Mission Statement

        "Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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        If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

      • 1st Line Managed Services Technician 24/7
        • Type of role: full time permanent
        • Location: London
        • Hours: Two Days: 07:00 - 19:00, Two Nights: 19:00 - 07:00, 4 days off
        • Holidays: 23 days
        • Security Clearance: Role will be subject to holding a minimum of SC clearance

        Overall purpose of the job:

        • Provide 1st Line Infrastructure and Desktop support to a wide range of customers across all industries
        • Primarily responsible for managing and owning support tickets and driving customer issues through to resolution
        • Managing monitoring alerts by ensuring tickets are logged and acted upon

        Key responsibilities for this job:

        • First line support handling customer enquiries and support issues using our ticketing system, ensuring incidents are categorized, prioritized and updated accordingly
        • monitoring of alarms and traps for our customers via our monitoring tools
        • Driving fault resolution to ensure SLA’s are not breached
        • Ensure issues are handled effectively by following our SLA Guidelines
        • Escalation of faults/outages in accordance with Exponential-e procedures
        • Taking immediate corrective action to restore services
        • Maintaining the high standard rate of First Time Resolution
        • Continually identify areas for process clarification and improvement and ensure the required process review work is completed
        • Work as a team to deliver timely resolution to customer requests from telephone and email
        • Ensure Knowledge Management and Configuration Management databases are maintained
        • Maintain professional working relationships with customers, suppliers and work colleagues
        • You will be expected to work reasonable additional hours and/or shifts outside standard working hours (up to 6 weeks per annum) in accordance with the needs and requirements of the organisation. The additional hours/shifts as will be agreed with your line manger at least one week in advance.

        Knowledge and experience required:

        • Ability to provide a customer focused service to committed Service level agreements (SLA’s)|
        • Willingness to work flexible hours / shifts
        • Ability to work under own initiative, manage own time and work to deadlines
        • Strong interpersonal and communication skills, particularly customer facing techniques and listening abilities
        • Both approachable and assertive, with the ability to build and maintain strong working relationships with management, service delivery teams and customers.

        Desirable knowledge and experience:

        • Previous IT support experience
        • Experience of creating and documenting service desk procedures and end user guides
        • Understanding and appreciation of ISO 27001
        • Experience of escalating and working with 3rd party suppliers ensuring processes and OLA’s are being adhered to

        Desirable Technical Skills:

        • Experience in supporting Windows Desktop & Server OS & Hardware
        • Experience in basic administration of Microsoft Exchange, Active Directory and MS Office including using and troubleshooting Outlook within a network environment (permissions, calendar sharing, and delegation)
        • Exposure to managing backup alerts, backup restoration and basic backup troubleshooting
        • Experience in patching and updating windows desktop and server OS
        • Experience of managing alerts from monitoring systems, including troubleshooting and escalations
        • Knowledge of Networking and network security (Firewall etc)
        • Experience in installing and configuring Anti-Virus systems
        • Understanding of Virtual technology
        • Minimum ITIL Foundation V3 Qualification is essential
        • Applicants will ideally be either MCP, MCSA, MCSE or VCP certified
        • Microsoft System Centre, SharePoint or Office365
        • Exposure to virtual technology (VMware or MS Hyper-V
        • Understanding of both Private and Public Cloud concepts
        • Cisco certification such as CCENT, CCNA – or equivalent

        Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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        If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com




      • 3rd Line Network Specialist
        • Type of role: full time permanent
        • Location: London (hybrid home and office working available)
        • Hours: Monday-Friday 09:00-17:30 + on call
        • Holidays: 25 days + Public and Bank Holidays + Birthday Leave
        • Security Clearance: the role will require you to undertake the SC clearance process with Exponential-e

        Overall purpose of the job:

        To manage and own support tickets in relation to existing customer services.

        To design and implement changes as per client’s requirements.

        To work closely with the 2nd Line Service Desk team and the Solution Delivery team to assist in supporting customers and configuration tasks.

        Key responsibilities for this job:

        • Regular communication verbally and written with existing customers
        • Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk
        • To take ownership and effectively manage support tickets for incidents, change and service requests
        • To plan and complete projects as assigned to you by the Head of 3rd Line Network Support
        • Documentation of customer solutions – CMDB, Visio documentation, technical summary write up
        • DR/Failover Testing
        • To provide support and mentoring to 2nd Line engineers
        • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects
        • On-call rota out of hours for high priority incidents

        Technical Environment:

        • Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper
        • Wireless; Cisco, Meraki, Aruba
        • Security; Palo Alto, Prisma, Fortinet, Cisco ASA
        • SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage
        • Cisco NAC ISE, SD-A/DNAC, DOT1x
        • Cisco Nexus 7xxx, 5xxx, 2xxx series

        Knowledge and experience required:

        • Experience using next generation firewalls such as Palo Alto, Fortigate Cisco ASA, Firepower, Check Point. This should include experience of configuring and troubleshooting access lists, NAT, IPSec and SSL VPNs
        • Knowledge of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS
        • Knowledge of layer 3 routing protocols such as BGP, OSPF, EIGRP, HSRP, VRRP
        • Excellent verbal and written communication skills with a professional phone manner
        • Flexible approach to work with the ability to work effectively under pressure
        • Ability to work in a team with little supervision using own initiative
        • Strong customer service focus
        • Responsible and willing to take ownership
        • Eager to learn and develop technical skills
        • Positive and professional attitude

        Desirable knowledge and experience:

        • In depth knowledge of configuring and troubleshooting network security devices/protocols
        • Ability to troubleshoot and isolate faults to identify root cause and bring to resolution
        • Advanced knowledge of layer 2 and 3 protocols
        • Strong knowledge of OSPF and BGP in an ISP environment
        • Proficient in packet capture and interpretation
        • Familiarity with Cloud products such as Azure / Amazon AWS
        • Experience working within a Managed Service Provider Environment
        • Exposure to network automation/programming such as Ansible/Python

        Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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      • Legal Counsel
        • Type of role: Full time permanent
        • Location: Exponential-e HQ in London, with home working
        • Hours: Monday – Friday, 09:00 – 17:30
        • Holidays: 25 days plus Bank Holidays

        Overall purpose of the job:

        Protection of the company through the drafting and negotiation of appropriate contractual documents.

        Key responsibilities for this job:

        • Primary responsibility for the legal review, negotiation and amendment of supplier agreements, ensuring that all technical, commercial and operational contract content has been reviewed and approved by the relevant stakeholders
        • Jointly-owning the Supplier Contract Process with the Procurement Team and driving process improvements and efficiencies
        • Escalating contractual issues internally to the Legal Director and Commercial Approval Board for resolution
        • Ensuring prime contract terms are flowed down into subcontracts
        • Drafting, reviewing and negotiating Non-Disclosure Agreements and novation agreements
        • Management of legal claims and instigation of litigation where appropriate
        • Legal management of contentious HR matters
        • Supporting Operations and Product Management in drafting Service Definitions and Service Level Agreements
        • Providing general legal advice and support

        Knowledge and experience required:

        • Law Degree
        • LPC preferred
        • At least three years relevant post-graduate experience in commercial contracts environment
        • Good knowledge of the UK telecoms and cloud computing markets
        • Exceptionally high level of attention to detail
        • Ability to work autonomously leading on contract negotiations on behalf of the business
        • Ability to work under pressure to agreed timeframes and mange competing demands and prioritise workload accordingly

        Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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        If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

      • Vysiion: IT Support Engineer
        • Type of role: Full time permanent
        • Location: Chippenham
        • Hours: 9am – 5:30pm (Be part of the out of hours on-call rota)
        • Security Clearance: Role will be subject to holding a minimum of SC clearance

        About Vysiion

        Vysiion, an Exponential-e Group company, is a growing organisation specialising in providing IT Managed Services and Consultancy to the UK Public Sector including local and central government agencies, blue light, healthcare and defence.

        Overall purpose of the job:

        Vysiion have a great opportunity for a IT Support Engineer to join our IT team based in Chippenham.

        We are looking for an enthusiastic and personable individual who likes to be kept busy and is keen to learn and develop.

        As part of the IT team, your role will be to provide 1st & 2nd line support to our staff across the business (both office and remote based), as well as onboarding new starters, deploying new Windows PC's and laptops, maintaining and support company hardware and software, and helping to keep our guides / documentation up to date.

        Key responsibilities for this job:

        • Proactively monitor and respond to helpdesk tickets, ensuring they are dealt with in a timely manner and escalated where necessary
        • Investigate, diagnose and solve computer software and hardware issues (referring onto suppliers/manufacturers where necessary)
        • Build, configure, deploy, maintain, troubleshoot and support desktops, laptops, printers, desk phones and AV room equipment
        • Maintain, troubleshoot and support Windows Servers (2012 R2 and newer)
        • Support corporate mobile devices, and the associated management platform (InTune)
        • Work with hardware and software vendors to help resolve issues / arrange replacements where necessary
        • Setup user and email accounts, ensuring that they have access to the relevant systems and know how to log on
        • Contribute to, update and maintain company documentation (asset registers, policies, processes, knowledgebase articles / documentation)
        • Need to be SC cleared, or gain SC clearance
        • Be part of the out of hours on-call rota (for dealing with urgent issues outside of core business hours)

        Knowledge and experience required:

        • Experience with installing, configuring and troubleshooting Windows 10 and Microsoft applications (Office 365 apps)
        • Experience with supporting Windows Server 2012 R2 or newer, and associated roles
        • Good understanding of networking concepts and troubleshooting
        • Good understanding of PC hardware, network and software products
        • A pro-active team player with good communication skills (both written & verbal)
        • Able to pay attention to detail and maintain accuracy
        • A pleasant and approachable manner (able to explain technical jargon in a simple and practical way)
        • Be willing to adapt and take on additional responsibilities as the IT team evolves and grows with the company

        Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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      • Business Development Manager

        Type of role: full time permanent

        Location: Newcastle / Remote

        Hours: Monday – Friday 9:00 – 17:30

        Holidays: 25 days plus Public Holidays

        Overall purpose of the job:

        To support and execute the new business acquisition strategy of Exponential-e ensuring achievement of all assigned margin, revenue and contract value targets. Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators.

        Key responsibilities for this job:

        • To make a significant contribution to the company’s business sales revenue
        • To define, develop and own key client relationships and contact strategy
        • Develop and execute short, medium and long term business plans to exceed targets
        • Achieve and exceed margin, contract value, and revenue targets
        • Deliver against key performance indicators and objectives
        • Prospect, qualify, negotiate and close key new business deals
        • Build and maintain a solid and robustly qualified pipeline of sales opportunities
        • Forecast monthly and quarterly sales achievement within accuracy of +/- 10%
        • Maintain opportunity pipeline and deal positions on Salesforce
        • Develop strategy, produce win-plans and execute on major deals
        • Define target list and engage suspects based on clearly defined criteria
        • Carry out and record target prospect meetings in line with agreed KPIs
        • Develop an in-depth knowledge of the factors impacting the technology market, adoption and trends for assigned verticals
        • Generate strong relationships with senior executives within customer and prospect base
        • Develop and sustain network of contacts and key individuals within target market
        • Identify and develop opportunities for strategic step-change revenue growth
        • Produce quotations and lead Exponential-e responses to tenders, RFI’s, RFPs, and other response formats
        • Build and provide clear leadership to virtual teams in pursuit of major business opportunities
        • Collect and understand target client requirements, building commercial propositions based on Capex, Opex and other commercial needs to gain competitive advantage
        • Understand and be able to articulate deal level P&Ls
        • Attend, present and host at industry events
        • Build and maintain a strong technical and commercial understanding of key Exponential-e product propositions particularly: WAN (MPLS, SD-WAN), Hosting and Cloud, Managed IT services; Hosted Voice and Unified Communications
        • Build and leverage an understanding of competition and their propositions to Exponential-e advantage
        • Formulate and complete client presentations to an exceptional standard
        • Complete monthly reports and other administrative requirements to quality standards and required timeframes.

        Primary Product focus areas:

        • WAN Portfolio: VPLS, Data Connectivity and Wireless
        • LAN Portfolio
        • Unified Communications portfolio
        • Voice portfolio: Hosted and traditional voice offerings
        • Managed IT Services and Equipment Sales 

        Knowledge and experience required:

        • Experience selling complex IT Services
        • Experience in developing new business 
        • Consultative sales person who can identify and sell against key business drivers
        • Highly skilled and experienced negotiator who is able to quickly build relationships with senior, key influential decision makers
        • Able to demonstrate strong commercial understanding and business acumen
        • Strong sales skills (prospecting, qualifying, campaign management)
        • Detailed understanding of sales process and demonstration of world class sales rigour
        • Proven track record of identifying, developing and closing major opportunities
        • Proven and consistent track record of target over-achievement
        • Excellent networking ability and natural communication style
        • Excellent communicator with strong presentation, numeracy and written skills
        • Strong problem solving abilities; able to facilitate discussions and outcomes
        • Able to travel within designated territory and able to work with the minimum of supervision

        Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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        If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

      • Vysiion: Project Delivery Engineer
           
        • Type of role: Full time permanent
        • Location: Chippenham, Wiltshire
        • Hours: 37.5 hours per week
        • Holidays: 25 Days + Public Holidays
        • Security Clearance: Role will be subject to holding a minimum of SC clearance
        • Driving License: Clean Full UK license required

        About Vysiion

        Vysiion is a growing organisation specialising in providing IT Managed Services and Consultancy to the UK Public Sector including local and central government agencies, blue light, utilities and defence.

        Job Purpose:

        As a Project Delivery Engineer in the IT Delivery team, you will be responsible for the delivery of high quality technical solutions to new and existing customers. This involves working on your own or as part of a team to deliver projects in line with agreed designs and plans. In some cases, you may act as the technical lead during the build phase of designed solutions.

        The role of a Project Delivery Engineer typically works as part of a team organised around the delivery of a project, normally consisting of a Technical Architect, Project Manager and other engineers involved in the delivery of the solution. You will be responsible for ensuring that your technical work meets a high standard and for maintaining build configuration documentation (low level designs and work instructions)

        The role of Project Delivery Engineer is crucial during the handover of the technical solution into live service, as you will be providing post‐implementation support and hands‐on training to the service organisation

        From time to time, the Project Delivery Engineer may be required to act as a subject matter expert advisor into other in‐flight projects as required.

        Responsibilities:

        • Working closely with Project Managers and Technical Consultants to ensure the successful delivery of IT solutions, on time and to a consistent quality
        • Maintaining Low‐level Designs (LLDs) and Work Instructions
        • Working on customer sites or datacentres during the delivery of IT projects
        • Ensuring IT solutions are accepted into support through provision of knowledge transfer sessions, documentation, and post‐implementation support
        • Analysis of requirements into tasks to improve existing network
        • Compiling RFC‘s
        • Implementation tasks including the physical build out of kit, configuration, commissioning, testing and deployment
        • Engagement in progress review workshops; updating and managing cards on Kanban board
        • Engagement in customer meetings

        Required Skills

        Experienced with one or more of the following technology disciplines:

        Server and Storage:

        • Microsoft Windows Server operating systems
        • Microsoft Server applications, such as Exchange, SharePoint, SQL Server
        • VMware vSphere
        • Veeam Backup and Replication
        • Linux
        • Monitoring Tools, such as SolarWinds and PRTG
        • Automation and scripting using PowerShell
        • Dell / EMC / NetApp Storage Arrays

        Networking and Security:

        • Cisco / Dell / HP / Brocade switches
        • Cisco / Juniper / Checkpoint / Palo Alto firewalls
        • F5 / Kemp Load Balancers and WAFs
        • Monitoring Tools, such as SolarWinds and PRTG
        • WAN circuits – Internet, MPLS, ADSL, FTTC, Leased line, ExpressRoute, Direct Connect
        • VOIP solutions
        • Cisco ISE / SSM / FTD

        End User:

        • Windows 10 Desktops, Laptops, Tablets
        • Microsoft Remote Desktop Services
        • Citrix XenApp / XenDesktop
        • Managed anti‐virus and disk encryption products
        • Thin Clients

        Experience delivering IT infrastructure projects. Including projects such as:

        • On‐premise infrastructure builds
        • Migration from on‐premise infrastructure to cloud services
        • Desktop rollout / tech refresh
        • MDM implementation
        • Server virtualization and consolidation
        • Data centre migrations
        • Thin client implementation
        • Infrastructure automation

        Desired Skills:

        • Detailed knowledge of networking solutions
        • Strong infrastructure implementation & troubleshooting skills

        Ideal Qualifications:

        • CCNA / CCNP
        • VCP
        • JNCIA

        Personal Attributes:

        The successful candidate will have a highly professional approach and good presentation skills

        Experience of working with demanding customers is also key.

        • Excellent communication skills interfacing at all levels up to Director both internal and external
        • Liaising with various staff both technical and cross‐departmental
        • Self‐motivated, results‐oriented with a positive outlook
        • Ability to work well undirected, using own initiative with self confidence in decision making
        • A clear focus on high quality work and excellent customer service
        • Ability to maintain favourable working relationships with all company employees to foster and promote a co‐operative and harmonious working culture
        • Comfortable working as part of a wider project delivery team or on their own

        Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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        If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com

      • Vysiion: Senior Project Manager
        • Type of role: Full time permanent
        • Location: Home Worker with travel to Vysiion Offices and customer sites
        • Hours: 37 Hours per week Monday-Friday 07:00-19:00
        • Holidays: 23 days
          • Overall purpose of the job:

            The operations team has responsibility for the delivery of Vysiion solutions and services to customers and internal projects via teams of project managers, technical architects, consultants and engineering teams. This Project Manager role is critical in joining and managing these capabilities to achieve a successful project delivery. The role is responsible for managing and co-ordinating project tasks and activities, monitoring and maintaining progress, managing the project financial controls, stakeholder management and reporting on key aspects across the project lifecycle. Working in the Operational Technology space, this is a key delivery role for one of our major Critical National Infrastructure (CNI) clients and the holder will be expected to take complete ownership and accountability for the delivery of assigned standard and complex projects, ensuring they are delivered to agreed controls that realise the documented benefits.

          Key responsibilities for this job:

          • Use a high level of knowledge and experience of projects to deliver large, complex, mission-critical, enterprise-level projects with the appropriate level of planning and to provide the right balance of agility, predictability and pragmatism.
          • Deliver a requirements gathering capability that is aligned to customer and contracted business benefits, minimising the need for unplanned and non-recoverable project extensions
          • Compile and deliver a Statement of Work and associated delivery schedule for the required works
          • Utilise existing Vysiion project management standards, methodologies and toolkits when establishing and delivering projects, taking opportunities to drive the adoption of improved and new standards for Vysiion.
          • Champion planning, control and the targeted use of PRINCE2 elements to achieve agreed customer and business benefits. Implement project planning techniques that assist the delivery team by resolving conflict and removing blockers to expected progress and quality outcomes.
          • Lead change initiation, design, delivery and accountable for successful delivery of change management and associated benefits realisation within assigned projects, often within an NEC3/NEC4 commercial framework.
          • Responsible for organising and motivating the project delivery team comprising matrix managed, multi-disciplinary and highly skilled resources.
          • Drive engagement activities to shape and unify the delivery team and customers across projects; building stakeholder buy-in around plans, processes, commitments and change.
          • Report progress, change, issues, dependencies and risks to the senior leadership team and make recommendations to influence decision making in order to maintain progress towards delivery and benefits realisation.
          • Accountable for the delivery and presentation of the monthly project operations report to the senior leadership team and the successful resolution of agreed actions and outcomes.
          • Deliver projects to planned milestones, phases and gates ensuring adherence to Vysiion controls, industry standards and the safety and security of project team members.
          • Responsibility for ensuring a high-quality technical outcome for projects and solutions by adhering to project lifecycle phases and underpinning Vysiion standards and best practice frameworks. Provide subject matter expertise and leverage commercial frameworks NEC3 /NEC4 to underpin deliveries.
          • Collaborate with service delivery colleagues to ensure project deliveries are transitioned into the service or support environment in a controlled and anticipated manner that maintains customer expectations and meets contracted metrics
          • Identify lessons and improvement opportunities throughout the delivery and feed these back into the wider delivery teams, sales and account management teams and the senior leadership

          Competencies:

            Required

            • Leadership: Positively influence others to achieve results that deliver business benefits. Manage situations effectively, including stakeholder engagement with exceptional communication.
            • Teamwork: being able to create an environment where a group of people with diverse personalities, skills, experiences and perspectives are empowered to collaborate towards a common goal.
            • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
            • Negotiation & Conflict Management: Able to identify and address differences of objective, attitude or perception in order to produce an agreed outcome for all parties.
            • Collaboration & Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance project and programme outcomes.
            • Stakeholder Management: being able to identify, plan, build relationships and implement actions to positively engage parties with an interest in, or influence over, the project outputs.
            • Integrity: being open, honest and doing the right thing. Keeping promises, admitting when you don’t have the answer and when you have made a mistake
            • Business Development: being able to identify, develop and deliver solutions to our customers’ problems within an appropriate commercial framework to maximise benefit to both our customers and Vysiion.
            • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organisation across multiple inflight projects.
            • Organise: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities. In order to maintain standards and expectations, projects can be audited with minimal notice.
            • Planning: Determine strategies to move the Operations Team forward, set goals, create and implement actions plans, and evaluate the process and results.
            • Issue and Risk Management: Assess risks and issues, work with teams to generate and execute effective mitigation and contingency countermeasures.
            • Quality Management: Project deliverables must be delivered to a high quality and in alignment with stated requirements for testing and audits.

            Desired

            • Experience of project delivery in a business to business setting for a minimum of three years, ideally in the utilities market, but construction also considered.
            • Experience of managing multi-client and scaled environments within NEC contracts framework
            • Knowledge of and some exposure to Lean and Agile techniques in project delivery to drive performance improvement
            • Delivery of project accounting including EVM and general project governance controls.

            Experience and Qualifications:

            • Successful track record, greater than 3 years, in the delivery of project management across multiple projects and in a multi-client environment.
            • Qualified at Prince2 Practitioner or with APM, PMI qualifications. ITIL v3 Foundation is desirable, however the role holder should have experience of working in an ITIL aligned environment.
            • Excellent presentation skills, for presenting to customers and stakeholders.
            • Proficiency in project management software tools; MS Project, JIRA, Primavera.
            • Self-motivated and ambitious with energy and enthusiasm to contribute to the continued growth of Vysiion.
            • Demonstrable experience in working with organisations across CNI specifically Oil, Gas, Offshore Wind Farms and Smart Cities as well as private industry and the challenges therein
            • Developing new and unique ways to improve the uptake and adherence of processes and standardisation that leads to economies of scale and increased efficiency levels
            • The role holder will need to be capable of satisfying SC clearance requirements within 6 months of starting.

            Mission Statement

            "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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            If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com


      • Vysiion: Field Services - Team Support Engineer Trainee
        • Type of role: Full time permanent
        • Location: Chippenham
        • Hours: 37.5 Hours per week Monday-Friday between 08:30-16:30
        • Holidays: 25 days plus Public holidays
        • Security Clearance: Role will be subject to holding a minimum of SC clearance

        Overall purpose of the job:

        Provide day to day support, including the operational logistics, coordination, pre -configuration of equipment and administration functions for the Field Services Team (FST)

        This is a trainee role for someone want to start a progressive career and learn on the job in a telecoms engineering environment. There will be a training program and opportunity to work out on site as part of the FST to progress hands on experience across a diverse range of site & environments.

        Key responsibilities for this job:

        • Logistic support for the team across all works & projects
        • Pre-configuration of Equipment and materials in the workshop ready for site
        • Order Materials & consumables for Projects and preparing and packing for site
        • Assisting with test results
        • Following training, preparing documentation for customers, including the completion and issue of test results, Risk and Method Statements (RAMS)
        • Ensure that all documentation & records, customer & internal (including site records & reports from site) are recorded and electronically filed within the appropriate file structure
        • Ensuring equipment maintenance including calibration of equipment, ladder inspections and PAT testing is undertaken as per the maintenance regime requirement and updating registers
        • Site Work as required – forming part of the working party team & developing engineering knowledge & skills
        • Secondary Tasks
        • Assist with the preparation, coordination & distribution of job packs (Technical Support will be given from the team)
        • Supporting activities for the FST Works coordinator & Team Manager
        • To foster good customer/Supplier relationships
        • To work in accordance with Vysiion and customers’ Health and Safety requirements

        Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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        If you experience any issues with submitting your application or need to get in touch with the Recruitment Team, please contact recruitment@exponential-e.com



      • Learning and Development Administrator

        Type of role: Full time permanent

        Location: London

        Hours: Monday-Friday 09:00-17:30

        Holidays: 25 days plus Public Holidays

        Overall purpose of the job:

        • Administration and Management of the Learning Management System
        • Coordinate internal and external training where required
        • Ownership of L&D administrative tasks and reporting
        • Coordination of the Induction Training programs

        Key responsibilities for this job:

        • Performance of administrative and organizational tasks for the L&D Team
        • Coordinate and organize internal and external training where required, including but not limited to, the All Joiner and Sales Inductions
        • Administration of the Learning Management system and any other systems or portals utilized by the L&D team
        • Maintain up to date training records suitable for audit
        • Support the business by helping to manage vendor / partner certifications
        • Building and maintaining relationships with stakeholders and the wider People Team
        • Building and maintaining relationships with training providers
        • Updating training process maps and policies, as appropriate
        • Making recommendations for improvement of training, training materials and procedures
        • Attend or complete developmental training as requested by your line Manager
        • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

        Knowledge and experience required:

        • Excellent verbal and written interpersonal and communication skills
        • Strong organization and administrative skills
        • Stakeholder Management
        • Flexible approach to work with the ability to work effectively under pressure
        • Ability to work in a team with little supervision using own initiative
        • Responsible and willing to take ownership
        • Positive and professional attitude
        • Previous experience isn’t essential but must have a strong desire to work within L&D
        • Able to multitask and prioritize workload
        • Keen attention to detail
        • Experience using MS office suite
        • Continuous improvement mind-set
        • Desire to develop yourself and your skillset

        Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

        Apply Now
      • Technical Associate - Apprenticeship

        Type of role: Full time permanent

        Location: London

        Hours: Monday - Friday 09:00 - 17:30

        Holidays: 25 days plus Public Holidays

        Overall purpose of the job:

        As a Level 4 Network Engineer Apprenticeship you will be rotating through multiple departments within the technical side of the business, including solution design, project delivery and support. Working with a wide range of departments and improving your knowledge and skillset over the length of the apprenticeship.

        • Provide solution design support to Solution Consultants on complex customer solutions
        • Provide technical delivery of solutions to clients
        • Provide technical support to clients with a high-level focus on customer service

        Key responsibilities for this job:

        Solution Design

        • Work closely with Sales Engineers and Solution Owners to help respond to tender requests
        • Participate in conference calls with customers when required
        • Assist in architecting and proposing innovative validated designs which address identified business & technical objectives for a prospect or customer
        • Assist in designing & delivering detailed presentations that showcase your solution, pricing & benefits – either in person or over a video conferencing tool
        • Assist in developing and delivering product demonstrations, either in person, recorded videos or over a video conferencing tool
        • Assist in developing and maintaining product and/or technical documentation

        Project Delivery

        • Support in the implementation of customer WAN, LAN and Network Security solutions
        • Configuration of any networking CPEs
        • Regular customer communication and progress reporting during project implementation phase
        • Assisting with solution documentation and planning, including network diagrams, migration plans and any other required documents
        • Assisting with lab testing of networking CPEs and solution Proof of Concepts

        Support

        • First line support handling customer enquiries and support issues using our ticketing system
        • Proactive network monitoring of alarms and traps for our customers via our monitoring tools
        • Troubleshooting circuit faults and working with carriers to achieve fault resolution
        • Driving fault resolution to ensure SLA’s are not breached
        • Escalation of faults/outages in accordance with Exponential-e procedures
        • Creating incident reports/notifications for customer distribution

        Apprenticeship

        • Build close working relationships with Product Management, Sales, Solution Consultant and the Engineering teams throughout all elements of your role
        • Build close working relationships with Clients and Suppliers throughout all elements of your role
        • All required work must be completed and submitted to a high standard and timely manner as part of the apprenticeship program
        • Assessments must be passed as part of the apprenticeship program

        Knowledge and experience required:

        • Energetic, eager to learn and passionate about working in a highly technological field
        • Knowledge basic computer networking
        • Excellent written and oral communication skills; with a professional phone manner
        • Enthusiastic problem solvers, with a keen eye for detail
        • Ability to work both individually and in a team environment towards an objective
        • Flexible approach to work with the ability to multi-task effectively under pressure
        • Strong Customer Service focus
        • Responsible and willing to take ownership
        • Positive and professional attitude

        Desirable knowledge and experience:

        • Technical knowledge related to one of our four cornerstones – Networking, Cloud & IT Managed Services, Unified Communications or Cyber Security
        • Knowledge of a programming language
        • Experience working in a customer-facing role.

        Mission Statement

        "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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        If you have any problems please contact us at recruitment@exponential-e.com  


      • AAT Trainee

        Type of role: Full time permanent

        Location: London

        Hours: Monday-Friday 09:00-17:30

        Holidays: 25 days plus Public Holidays

        Overall purpose of the job:

        This role has opened to join a growing Financial Reporting team, this is an entry level position ideally suited to recent students completing A’ Levels in 2022 or a junior accountant. This is an excellent opportunity as an alternative to University, to gain hands on experience alongside the AAT qualification. This will then enable progression to Chartered status with further study

        As an AAT trainee, you will have the opportunity to gain hands on experience of all areas of the management accounts alongside study support. With responsibilities increasing in line with experience and progression with AAT exams

        Core Responsibilities include:

        • Supporting senior accountants on the management accounts preparation – across areas including Cost of Sales and Overheads
        • Assist with month end journals including prepayments and accruals
        • Assist with the payment run and banking tasks
        • Balance Sheet reconciliations
        • Identifying Fixed Assets and maintaining the data within the accounting system Sage
        • Assist in maintaining records for our leases, in line with the international framework standard
        • Assist with statutory audit, dealing with auditors and gathering samples in a timely manner
        • Adhoc reporting when required for management or to assist FP&A in budget planning process

        Education and experience:

        • A’ level qualified student grade A – C, (we would ask for your mock exam grades and predicted grades to be confirmed if you do not yet have your confirmed qualifications). Ideally one of your A’levels should include a finance related subject
        • GSCE grades 9-5 including Math and English
        • Previous work experience in a customer facing role is an advantage, as is the ability to display maturity and work as part of a team
        • A willingness to study for the AAT examinations is essential. Whilst the Company give study leave, candidates must be willing to devote their own time to studying in the evenings and at weekends

        The type of skills we are looking for include:

        • Excellent communication skills – oral and written English are essential
        • Team Player
        • Strong numerical skills
        • Confidence to build internal relationships
        • Strong IT skills including Word and Excel are essential. Experience of accountancy software an advantage
        • Analytical skills; the ability to think critically, research and solve problems
        • Attention to detail and strong time-management skills
        • Inquisitive and committed to self-development & learning
        • Mission Statement

          "Achieve the status whereby Exponential-e 5.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

          Apply Now
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