IT Managed Services
Flexible, UK-based Managed Services to support your critical IT infrastructure
In a truly globalised economy, business rarely stops. Organisations of all sizes, across all sectors, must ensure their services are available 24 / 7. Exponential-e understands the challenges involved and have designed our range of Managed Services to deliver maximum flexibility, where we act as an extension of your IT teams, providing the boost you need to deliver an exceptional customer experience.
Benefits of outsourcing your IT operations to a Managed Service provider
Flex Manage - Our Approach
Flex Manage offers 24 / 7 proactive support services to manage a range of services, acting as an extension of your existing IT function. Our Flex Manage service matrix can be found here. Our services include:
Flex Support provides a remote Level 2 and Level 3 technical support service, offering reactive technical assistance, advice and expertise for specialist products or technologies where internal IT support staff may need to bolster their own skills on an ad hoc basis. Our core coverage is set out here.
This infrastructure monitoring service delivers 24 / 7 proactive and reactive monitoring, infrastructure health checks, and alerts, taking all the stress out of monitoring the health of your IT systems and ensuring any potential incidents can be swiftly handled.
We are an outcome-led organisation, ensuring services are mapped out directly to your short- and long-term goals, delivering maximum value to your organisation. We are committed to achieving excellence and empowering our people to deliver it.
Our approach to Managed Services is to empower your teams, by complementing their existing onsite skills. We deliver ‘Peace of Mind as-a-Service’, taking on critical IT functions to allow you to focus on your core business, while our technical capabilities cover the full spectrum of IT services, from private infrastructure and public cloud, servers and applications, to users and productivity suites. This is further enhanced by ongoing service improvement from our Service Management and Technical Account Management teams.
While business today is very much global, our services are entirely UK-owned and operated, ensuring we’re always ready to deliver the support you need, when you need it.
9 ISO accreditations.
Hybrid Cloud and Security Aggregator.
UK-based Service Desk.