Call Sales: 0845 470 4001Call Support: 0800 130 3365 | Support Portal Login

Ransomware: lessons all companies can learn from the British Library attack

ransomware-lessons-all-companies-can-learn-from-the-british-library-attack

In October 2023, the British Library suffered "one of the worst cyber incidents in British history," as described by Ciaran Martin, ex-CEO of the National Cyber Security Centre (NCSC). 

The notorious Rhysida ransomware gang broke into one of the world's greatest research libraries, encrypting or destroying much of its data, and exfiltrating 600 GB of files, including personal information of British Library staff and users.

  78978 Hits

3.5 million Omni Hotel guest details held to ransom by Daixin Team

3-5-million-omni-hotel-guest-details-held-to-ransom-by-daixin-team

The international hotel chain Omni Hotels & Resorts has confirmed that a cyberattack last month saw it shut down its systems, with hackers stealing personal information about its customers.

In the aftermath of the attack, hotel guests reported that they had been forced to check in on paper, that room keys didn't work, and all phone systems and Wi-Fi were offline.

  89832 Hits

Offering clients the ultimate peace of mind – a new approach to security and remediation for legal firms

offering-clients-the-ultimate-peace-of-mind-a-new-approach-to-security-and-remediation-for-legal-firms

Although the sector as a whole has traditionally been comparatively wary of the ever-increasing pace of technology, legal services are increasingly data driven, with an abundance of AI-related discussion emerging within legal technology circles. The core Document Management Systems (DMS) and Practice Management Systems (PMS) remain the centre of focus for how and where to deploy a variety of rapidly maturing SaaS platforms, or dedicated, highly customised suites.

  2319 Hits

The new breed of seamless, secure cashflow emerges: Ensuring your organisation is prepared for the payments revolution

the-new-breed-of-seamless-secure-cashflow-emerges-ensuring-your-organisation-is-prepared-for-the-payments-revolution
We make payments, large and small, every day of our lives. From paying our bills and making payments to friends online, to the large-scale bank transfers that help business flow. Money changes hands through a wider range of channels and platforms than ever before, to the extent the days of cash-in-hand being the default payment model are a fading memory for many of us. The convenience and flexibility can't be disputed, but as with any emerging technology, the new flows of data must be given careful consideration, ensuring businesses and customers alike can rest assured that their money will remain secure throughout every stage of every transaction.
  1808 Hits

'Big-game hunting' - Ransomware gangs are focusing on more lucrative attacks

big-game-hunting-ransomware-gangs-are-focusing-on-more-lucrative-attacks
2024 looks set to be the highest-grossing year yet for ransomware gangs, due - in no small part - to emboldened cybercriminals causing costly disruption at larger companies.

The so-called 'big-game hunting' cyberattacks which target larger, higher-value organisations have contributed to US $459.8 million paid to cybercriminals in the six months of 2024, according to a report by the cryptocurrency research firm Chainalysis.


Although the rise in money criminals have generated through ransomware has risen by what may appear to be a small percentage amount (approximately 2% from US $449.1 million to US $459.8 million), this is in spite of disruption caused to ransomware-as-a-service operations such as LockBit and ALPHV/BlackCat by law enforcement agencies.

The figures for the first half of 2024 include the US $75 million reportedly paid to the Dark Angels ransomware gang by an undisclosed Fortune 50 company, in what was believed to be the largest ever single ransom payment made since records began.

The ballooning size of maximum ransom payments represents a 96% year-on-year growth from 2023, and a 335% increase from the maximum payment made in 2022.

Chainalysis's research reveals that the median ransom payment made in response to the most severe ransomware has rocketed from just under US $200,000 in early 2023 to US $1.5 million by mid-June 2024.

The researchers believe that this 7.9x increase in the typical size of ransom payment (a nearly 1200x rise since the start of 2021) suggests that larger businesses and critical infrastructure providers considered more likely to agree to make higher payments due to their greater access to funds and the more significant impact of downtime.

Against this backdrop, the study claims that ransomware victims are giving in to extortion demands less often. As it explains:

Posts to ransomware leak sites as a measure of ransomware incidents have increased YoY by 10%, something we would expect to see if more victims were being compromised. However, total ransomware payment events as measured on-chain have declined YoY by 27.29%. Reading these two trends in tandem suggests that while attacks might be up so far this year, payment rates are down YoY. This is a positive sign for the ecosystem signalling that perhaps victims are better prepared, negating the need to pay.

In short, ensuring that your organisation had prepared to respond to a ransomware attack is essential.

Many organisations underestimate the importance of having a robust incident response plan. But knowing how to respond, especially in those critical first 48 hours after a cyber attack, can be critical.

Do you worry your company won't know how to recover after a cyber attack? Has your business just been hit by ransomware and you're wondering what to do?

There's still hope.

Don't make the mistake of believing that your organisation will never be targeted. The right approach is to take proactive measures in advance - as it's not a case of whether your business will suffer the likes of a ransomware attack but when.

Make sure to read Exponential-e's step-by-step guide on ransomware remediation.

  93039 Hits

Ransomware-hit vodka maker Stoli files for bankruptcy in the United States

ransomware-hit-vodka-maker-stoli-files-for-bankruptcy-in-the-united-states

Stoli Group USA, the US subsidiary of vodka maker Stoli, has filed for bankruptcy – and a ransomware attack is at least partly to blame.

The American branch of Stoli, which imports and distributes Stoli brands in the United States, as well as the Kentucky Owl bourbon brand it purchased in 2017, was hit by a ransomware attack in August 2024.

  109508 Hits

UK Government proposes ransomware payment ban for public sector

uk-government-proposes-ransomware-payment-ban-for-public-sector

The UK government has proposed extending its ban on ransomware payments to cover the entire public sector in an attempt to deter cybercriminal attacks and protect taxpayers.

  63669 Hits

£3 million fine for healthcare MSP with sloppy security after it was hit by ransomware attack

3-million-fine-for-healthcare-msp-with-sloppy-security-after-it-was-hit-by-ransomware-attack

A UK firm has been hit by a £3.07 million fine after being hit by a ransomware attack that exposed sensitive data related to almost 80,000 people, and disrupted NHS services.

  82914 Hits

Blue Locker ransomware hits critical infrastructure - is your organisation ready?

cyber-security-defence-against-blue-locker-ransomware
Critical infrastructure organisations are once again being warned of the threat posed by malicious cybercriminals, following a ransomware attack against a state-owned energy company in Pakistan.
  4104 Hits

Retail is a prime target for cyberattacks… but it’s time to fight back

Retail is a prime target for cyberattacks… but it’s time to fight back

Traditionally, retailers' biggest security concern has been theft, and so CCTV systems evolved to ensure shoplifters could be identified as quickly as possible and stock shrinkage minimised, forming a foundational element of on-site infrastructure. However, as retailers expanded their operations and looked to achieve seamless communication and interoperability between sites and warehouses, the security concern grew to include data theft, and so secure, resilient connectivity became a key priority.

  1149 Hits

UK Government ponders major changes to ransomware response – what you need to know

uk-government-ponders-major-changes-to-ransomware-response-what-you-need-to-know

What's happened? 

Recorded Future has reports that the British Government is proposing sweeping change in its approach to ransomware attacks.

  119891 Hits

The Finance sector’s relationship with its Cloud providers is evolving

b2ap3_large_The-Finance-sectors-relationship-with-its-Cloud-providers-is-evolving

For some years now, Cloud adoption has been steadily on the rise across the UK's Finance sector, with organisations including banks, insurers, and investment firms phasing out increasingly cumbersome legacy systems in favour of more scalable, agile, and cost-effective infrastructure. Indeed, more than 48% of UK banking services are now built on Cloud infrastructure.

  3005 Hits

What is a ‘critical third party’, and why must the Finance sector’s technology providers be ready to earn this designation?

what-is-a-critical-third-party-and-why-must-the-finance-sectors-technology-providers-be-ready-to-earn-this-designation

As a long-standing technology partner for multiple financial organisations across the UK, the team at Exponential-e have been observing the sector's evolving relationship with technology for some time - both the growing demand for a higher standard of operational resilience, and an increasing awareness of the challenges and opportunities that Cloud transformation presents.

  4567 Hits

What makes a ransomware attack eight times as costly? Compromised backups

what-makes-a-ransomware-attack-eight-times-as-costly-compromised-backups

Any organisation that has tried to recover from a ransomware attack knows that it can be time-consuming and costly. Companies hit by an attack must choose between paying a ransom or recovering encrypted data from a backup.

Unfortunately, ransomware gangs are too aware that they can leverage significantly higher ransoms from their corporate victims if they have also compromise the company's backups. For this reason, we are seeing more and more cyber attacks targeting backups because they know that organisations desperately need them to recover if they want to avoid paying a ransom to cybercriminals.

  104214 Hits

Ransomware attacks skyrocket, with LockBit 3.0 at the forefront

ransomware-attacks-skyrocket-with-lockbit-3-0-at-the-forefront
Newly-released research indicates that ransomware attacks reached a record high in May, with the surge primarily fueled by a massive increase in the number of attacks perpetrated by the LockBit ransomware group and its affiliates.
  102372 Hits

Supply-chain ransomware attack cripples thousands of car dealerships

supply-chain-ransomware-attack-cripples-thousands-of-car-dealerships
Car dealerships have been brought to a standstill across the United States after a software provider was hit by a ransomware attack.
  108077 Hits

Restoring critical data in three days following a cyberattack

Restoring-critical-data-in-three-days-following-a-cyberattack

The Challenge

In Q3 of 2024, the CEO of a UK-based bank received an email from a ransomware group, informing him that the bank's data had been encrypted and would be released on the dark web unless a ransom demand was paid. Although several insurers and consultants were engaged to resolve the situation, the slow response times made it clear that an alternative approach would be needed.

Finally, in order to minimise the resulting downtime and resume operations as soon as possible, without giving in to the criminals' ransom demand, the organisation engaged Exponential-e to restore and secure their critical servers. With even the shortest period of downtime resulting in serious financial and reputational damage, a team of incident response specialists immediately began the restoration process, aiming to have the bank's systems back online in days rather than weeks.

The Solution

The restoration process began with a thorough audit of the IT ecosystem to establish which servers had been impacted, after which the affected VMs were powered down. A new, fully isolated VDC was created to store these VMs once they were recovered, along with a completely new firewall zone.

With the affected servers restored into this new VDC zone, firewalls were established to allow for the most basic access, after which malware scans were conducted. These scans continued for two days, during which the customer was granted initial access to the servers via a temporary SSL VPN with Azure MFA, allowing them to resume operations in just three days.

At this point, Zerto replication was set up for the new VMs, while Exponential-e simultaneously engaged with the third party that was conducting a forensic investigation. 

Connectivity was soon re-established for the customer's other offices, at which point users were brought back online. Firewall logs were provided for the forensic team, along with initial access to VM images via vCloud Director.

Finally, a test rebuild of the affected VMs was conducted and finalised within two days, and additional firewall policies established.

Exponential-e has repeated variations of this process for multiple other organisations affected by ransomware attacks, allowing them to resume operations as quickly as possible and ensure their critical infrastructure is secured against future attacks. 

The Result

Ongoing communication between all parties involved ,including a dedicated team of incident response specialists at Exponential-e with a defined action plan ensured a seamless restoration process. Day-to-day operations resumed in just seven days, without paying the criminals' ransom demand.

Don't wait for a crisis to expose the cracks, fortify your defences today. Discover how expert response turned seven days of chaos into operational recovery.

  1196 Hits
London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 St Peter's Square, Manchester, M2 3DE

Sales: 0845 470 4001
Support Portal Login
Service & Support: 0800 130 3365

 

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.

Click here to find out more about all of Exponential-e's accreditations.
© 2026 Exponential-e Ltd. Reg. No. 04499567, Reg. Address:100 Leman Street, London E1 8EU