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We have invested significantly in the Network over the years. The robust MPLS Network powers our VPLS technology, with Nokia core switches, at the core, ensuring it is one of the UK's most secure carrier Networks.
Our Network carries data for some of the UK's most regulated and data-intensive industries who demand the utmost control and security. As a result, we have invested heavily in tools which provide Network control and monitoring including:
From Cloud and Voice Services to Business Internet and multi-site corporate Wide Area Networks, our customers are running mission-critical services over our Network.
Service Level Agreements (SLAs) covers our Network, business services and Cloud infrastructure. For many businesses, having a separate provider for the Network and multiple providers for the variety of services required to run their business operations means numerous SLAs are needed. Disparities in service quality between providers can often result in conflicting performance and resolution times, which impact business operations.
As Exponential-e utilises its own Network to deliver services, we provide a true end-to-end SLA, which starts at the customer premises all the way through to the hosted services.
Over the past 18 years, Exponential-e's Network has extended its coverage from major metros to the whole country, and now reaches over 90% of UK businesses. Today, the Network has over 190 Points of Presence around the UK, with over 35,000 on-net postcodes in London alone.
The very design of our Network is based around our customers’ business goals, with major metro-hubs in London, Birmingham, Manchester, Leeds, Bristol, Glasgow and Edinburgh.
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If you are looking for technical support, please contact our Support team on: 0845 230 6001
Fill out the form and we'll get back to you as soon as possible.
If you are looking for technical support, please contact our Support team on: 0845 230 6001
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