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Making customer service really count, in lockdown and beyond

customer-service-blog
It's been 11 weeks since the UK went into lockdown and for those of us that are lucky enough to be able to work from home, the novelty may be starting to wear off. As screen time reaches an all-time high, the reality of technology and phone calls being our only method of communication with our friends, customers, partners and colleagues can be tiresome.
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How technology is helping UK housing associations transform the tenant experience

How-technology-is-helping-UK-housing-associations-transform-the-tenantexperience

The UK's housing industry must contend with a number of singular challenges, as they ensure they remain efficient, scalable and profitable, while still keep the wellbeing of their tenants at the centre of everything.

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