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Exponential‐e announces real‐time NPS Score and Customer 360 programme

Exponential‐e announces real‐time NPS Score and Customer 360 programme

Traditional NPS surveys replaced by platform to provide instant, transparent results for industry leading customer service

Exponential‐e, the British cloud and network provider, has announced its implementation of a real‐time Net Promoter Score platform that enables customers to leave feedback instantaneously and receive a response in a matter of hours from a technically trained manager.
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