Exponential-e is the first UK MSP to join nLighten's nAlliance Partner Program, bringing together two complementary strengths:
Together, we offer customers a powerful combination of proximity, performance, and sustainability.
This partnership was founded on a shared goal – to provide secure, sovereign, and intelligently integrated digital solutions that are closer to the user, greener, and smarter.
With the breadth of services Exponential-e delivers, geolocation is a critical priority for us in terms of both compliance and performance, particularly in an increasingly complex regulatory and cyber security landscape. The partnership with nLighten will allow us to fulfil these requirements to the letter, ensuring our customers' data is hosted in the optimal locations, in highly secure, compliant, and sustainable environments. This way, our teams will be able to guarantee the performance and availability of all critical platforms, while simultaneously ensuring the fulfilment of all security, compliance, and environmental goals.
Mark Cooper - Partner Engagement Manager at Exponential-e.
The Challenge
Businesses today face growing challenges in digital transformation – from managing complex hybrid architectures to meeting sustainability targets and data sovereignty requirements.
Our partnership was created to solve challenges such as:
Together, we're helping customers overcome latency, connectivity, and compliance barriers that traditional centralised infrastructures can't meet.
Our joint value proposition:
Delivering fully managed, high-performance IT solutions hosted in strategically located, sustainable edge data centres, enabling organisations to scale securely, reduce latency, and meet evolving regulatory requirements.
The Joint Solution
The combined nLighten + Exponential-e solution offers:
Customers benefit from reduced latency, improved resilience, and a lower environmental footprint across their entire IT infrastructure, in every location in which they are active.
Looking Ahead
As part of the nAlliance Partner Program, this collaboration represents our commitment to innovation, local empowerment, and long-term sustainability. We will continue to explore new joint offerings and customer initiatives that expand our impact across Europe – helping businesses stay connected, compliant, and ready for the digital future.
About nLighten and the nAlliance Program
nLighten operates a growing network of 34 edge data centres across seven European countries, bringing digital infrastructure closer to where people and businesses operate. Through the nAlliance Partner Program, we collaborate with technology, connectivity, and service partners to deliver scalable, sustainable solutions at the edge.
Together, we're redefining how digital services are delivered – faster, smarter, and closer to the customer.
Having originally joined MI5 in 1993 and spent six years as the head of the UK's largest intelligence agency, Sir Jeremy is a globally recognised expert on technology's evolving role on the geopolitical stage, drawing on more than thirty years' deep experience in both domestic and international intelligence. In his time as Director General of GCHQ, he oversaw the organisation's establishment as a world-leading specialist in cyber security, regularly offered the Prime Minster guidance on cyber-related concerns, and was responsible for the establishment of the National Cyber Security Centre (NCSC) and National Cyber Force.
Sir Jeremy has long been a popular and insightful speaker at our events, with a unique perspective on the way technology is changing the geopolitical landscape. We are delighted he will be joining us on the 16th April, along with our other speakers - all of whom are recognised leaders in this emerging field. All attendees are sure to leave with a clearer understanding of AI's true importance and - most importantly - how to move it from experimentation to impact within their own organisations.
Jonathan Bridges - Chief Innovation Officer at Exponential-e
Full details of the event can be found here.
The UK partnership sets a new benchmark for trusted AI deployment with advanced sovereign technology.
LONDON, 6th March 2026 - Exponential-e, the UK-based IT services company, has partnered with Conscium, a leading UK AI safety start-up, to accelerate trustworthy AI adoption across the public and private sectors.
The purpose of the collaboration is to advance AI agent assurance and governance capabilities, by bringing together Exponential-e's expertise in delivering secure, sovereign enterprise infrastructure, with Conscium's state-of-the-art AI verification capabilities. Together, the two companies will provide customers, including those in highly-regulated industries, with a robust framework to test, govern, and safely deploy AI agents in real-world environments.
The partnership comes as organisations across the world begin to deploy intelligent AI agents at scale, with billions of agents expected to be launched over the next few years. Research from Gartner found that 40% of all enterprise software applications are predicted to include task-specific AI agents by the end of 2026, up from just from under 5% in 2025.
Conscium's platform enables organisations to evaluate AI agents rigorously, before and during deployment, ensuring that they operate consistently as intended, and do not exhibit unsafe or unintended behaviours. The platform uses a multi-agent storyteller concept similar to gaming, with non-player characters (NPCs) testing the subject agent's ability to perform the role for which it has been designed.
The partnership builds on Exponential-e's recent appointment of Dr Daniel Hulme as Strategic Advisor. Dr Hulme is Founder and CEO of Conscium and brings extensive experience in building, assuring, and scaling advanced AI systems within complex environments.
Jonathan Bridges, Chief Innovation Officer at Exponential-e, said:
As organisations move from experimenting with AI to operationalising intelligent agents at scale, assurance becomes critical. It is no longer enough for AI systems to be powerful. They must be trustworthy, verifiable, and suitable for deployment in environments where security and sovereignty are essential.
Exponential-e works across a wide range of sectors and is trusted to deliver secure and resilient enterprise services at scale. Through this partnership with Conscium, we intend to accelerate our capability to support customers deploying AI agents safely and responsibly across both public and private sector environments.
Jonathan Bridges - Chief Innovation Officer at Exponential-e
Dr Daniel Hulme, co-founder and CEO of Conscium, and adviser to Exponential-e, said:
The UK has a real opportunity to lead in the development of trusted and sovereign AI. Exponential-e works with a large and diverse customer base and is trusted to operate at the heart of complex enterprise and public sector environments.
Dr Daniel Hulme - co-founder and CEO of Conscium, and adviser to Exponential-e.
By enhancing Exponential-e's depth of industry experience with Conscium's expertise in agent verification and advanced AI research, we can help organisations move beyond experimentation and into the safe and effective deployment of intelligent agents that deliver meaningful outcomes."
Ed Charvet, Co-founder at Conscium, said:
AI agents are rapidly evolving beyond proof-of-concept into autonomous systems capable of planning, decision-making, and real-world action. As deployment scales across enterprise environments, rigorous verification has become a foundational requirement. Organisations need certainty that agents will operate precisely as designed and remain within defined parameters.
Conscium's platform has been designed to support this next phase of adoption, enabling the verification of AI agents operating within secure and sovereign enterprise services across both public and private sector environments.
By combining specialist teams with deep experience in delivering secure, sovereign, and mission critical services, we are creating a transformative capability that helps organisations deploy AI agents safely, responsibly, and at scale.
Ed Charvet - co-founder at Conscium.
Exponential-e has announced the appointment of globally recognised AI specialist Dr Daniel Hulme as Strategic Advisor. This marks a significant step in the company's evolution, building on its established strength in the secure platforms, connectivity, and high-performance compute that underpin modern intelligent systems, and enabling it to serve as a trusted partner in the design and delivery of fully assured, end-to-end AI capabilities.
In his new role, Dr Hulme will work closely with teams across the Exponential-e Group to support this journey, shaping assured, outcome-driven AI systems that can operate safely and effectively at scale. This includes agent assurance, advanced algorithm generation, and the design, deployment, and governance of transformational solutions within complex and highly regulated environments.
Dr Hulme is a globally recognised AI scientist, entrepreneur, and investor. He is widely recognised as one of the Top 10 Chief AI Officers worldwide for his work at WPP, following its acquisition of Satalia in 2021. He is also recognised for creating and scaling sovereign AI businesses that have delivered measurable value in enterprise environments, including Faculty (which Accenture has agreed to acquire) and Conscium – a research organisation focused on the rise of machine consciousness and the long-term implications of increasingly autonomous AI systems. This track record underlines his ability to take advanced AI capabilities beyond the research and engineering phases to deliver large-scale commercial and operational impact.
Alongside his commercial work, Dr Hulme serves on the Impact Board of the University of St Andrews Computer Science, where his work focuses on the business, ethical, and societal impact of advanced technologies, advocating for their responsible adoption. He is also a highly regarded keynote speaker, advising governments and enterprises globally on the future of AI.
Commenting on the appointment, Jonathan Bridges, Chief Information Officer at Exponential-e, said:
AI has moved beyond experimentation. From intelligent agents to next generation customer experiences, organisations now require AI systems that are not only powerful, but assured, explainable, and suitable for real world deployment.
I have worked with Daniel for more than 20 years, and his depth of expertise across research, engineering, and large-scale delivery is exceptional. His involvement will help us convert raw AI capability into trusted solutions that deliver measurable outcomes, even in the most challenging environments.
Jonathan Bridges
Exponential-e works with a large and diverse customer base across the UK economy, spanning sectors such as healthcare, critical national infrastructure, defence, and professional services. What stands out is the level of trust placed in the organisation to deliver secure, sovereign, and resilient digital platforms at scale.
Dr Hulme
As AI becomes more embedded in core operations, particularly in regulated and mission-critical environments, organisations need partners that can combine deep infrastructure capability with assured, responsible AI development. Exponential-e is uniquely positioned in this regard, with the foundations, governance, and customer reach already in place.
I am looking forward to working with the team to help evolve that strong platform and compute capability into end-to-end AI systems that are trustworthy, explainable, and capable of delivering meaningful transformation across multiple sectors of the UK economy.
With this appointment, Exponential-e reinforces its position as a trusted partner that not only delivers AI's underlying foundation, but enables organisations across the UK to design, assure, and operationalise the full range of its capabilities.
Dr Hulme will be a keynote speaker at a planned London event in April, sharing his insights into unlocking this technology's true business value.
Exponential-e's UX & CX teams were recently named Five9's EMEA Partner of the Year at its 2025 Global Partner Awards ceremony in Las Vegas, acknowledging the partnerships ongoing work throughout the year to transform CX across the entire region, making full use of leading-edge AI and automation technologies.
Five9 is the world leader in contact centre software utilising next-gen solutions to help transform these environments into the focal points of organisations' customer engagement strategies. Exponential-e utilises Five9's platforms as key elements of its Contact Centre as-a-Service solution, empowering teams to intelligently automate their workflows in a way that ensures agents are always fully supported, delivering quick resolutions and seamless customer experiences.
Gareth Hayes - Exponential-e's Director of UX & CX - commented:
This award reflects the hard work teams from both Exponential-e and Five9 put in throughout 2025, helping to establish the new breed of AI-powered customer experience as the new standard across multiple sectors. While the agentic AI's potential in the contact centre is enormous, its successful implementation always depends on the right blend of the right technologies and human agents' experience and expertise. This has been the driving force behind our own CCaaS solution and the success of our partnership with Five9. The team and I are immensely proud of this award and look forward to working with Five9 in the years ahead, bringing more CX innovations to market.
Gareth Hayes
Kim Hill - SVP for Partners at Five9 commented:
We're thrilled to recognise Exponential-e as our EMEA Partner of the Year. Their continued commitment, technical expertise and close collaboration with our regional teams have made a real impact, driving significant growth, new customer wins, and innovative delivery across EMEA. It's a true partnership, and we look forward to what we can achieve together next.
Kim Hill