How does Exponential-e’s web filtering service differ from basic solutions?

While many web filtering services offer basic URL blocking, our solution goes beyond that with real-time threat protection, granular control and customisation, and a cloud-based platform with simplified management. :contentReference[oaicite:4]{index=4}

What types of web-based threats does the service block?

It blocks a wide range of threats including malware, phishing scams, ransomware, malicious websites and inappropriate content — utilising advanced threat intelligence to stay ahead of evolving attack strategies. :contentReference[oaicite:5]{index=5}

Can I customise the filtering settings?

Yes — we offer a wide range of filtering categories, application controls and user authentication options to tailor the service to your needs. :contentReference[oaicite:6]{index=6}

What are the benefits of cloud-based deployment?

Cloud deployment reduces your IT burden by eliminating the need for on-premises hardware, enables scalability and delivers automatic updates based on the latest threat intelligence. :contentReference[oaicite:7]{index=7}

What kind of support does Exponential-e offer?

We provide expert consultation from our engineering team, complete solution design and 24/7 UK-based support. :contentReference[oaicite:8]{index=8}

What is Identity-as-a-Service (IDaaS)?

IDaaS is a cloud-based solution that manages user identities and access to applications and resources, without requiring on-premises identity infrastructure. :contentReference[oaicite:4]{index=4}

What services does Exponential-e’s IDaaS solution offer?

It offers cloud-based identity lifecycle management (onboarding/off-boarding), a unified directory, MFA, SSO, role-based access, remote access control and vendor-agnostic integration. :contentReference[oaicite:5]{index=5}

What advantages does IDaaS provide organisations?

Benefits include reduced infrastructure cost, improved security through strong authentication, better user experience, scalable identity management and alignment with remote/hybrid working models. :contentReference[oaicite:6]{index=6}

Can IDaaS support remote workforce scenarios?

Yes. Exponential-e’s IDaaS enables employees to securely access applications from any device and location, with seamless SSO and MFA controls. :contentReference[oaicite:7]{index=7}

Which platform powers the IDaaS service?

The service is powered by Okta and integrates smoothly with existing systems to deliver identity and access management in the cloud. :contentReference[oaicite:8]{index=8}

How does it help with compliance and governance?

By centralising user identities, access logs, MFA/SSO enforcement and lifecycle automation, IDaaS supports auditability, control, and regulatory compliance. :contentReference[oaicite:9]{index=9}

How much does IDaaS cost?

Pricing is customised based on user volumes, application complexity and access requirements — contact the Exponential-e team for a quote.

How to test cyber security?

Common methods include vulnerability scanning to identify weaknesses, penetration testing to validate controls, social-engineering exercises to assess user awareness, and red/blue-team scenarios to test incident-response readiness.

Where can you find out about cyber security threats?

Useful sources include security news sites, expert blogs, government and industry threat reports, and public vulnerability databases such as the NVD and exploit archives.

What IT infrastructure assessment tools do you use?

A blend of network-traffic analysis, vulnerability-management tooling and Security Information & Event Management (SIEM) platforms—augmented by hands-on analysis from consultants.

What are some of the benefits of having my IT infrastructure assessed by Exponential-e?

Increased security by addressing vulnerabilities early, easier compliance alignment, improved operational efficiency and potential cost reductions across your environment.

How can I get started with an IT security assessment?

Schedule a consultation via the on-page form or contact the team to scope your assessment and next steps.

Operating Systems & Application Support

Managed, UK‑based, Always On Support.

Comprehensive support for your operating systems and applications including installation, patching, backups, monitoring and recovery - delivered 24 / 7 by Exponential‑e’s UK-based service desk.

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Vendor	OS	Edition
Microsoft	Windows Server	2016
Microsoft	Windows Server	2019
Microsoft	Windows Server	2022
Microsoft	Windows Desktop	10
Microsoft	Windows Desktop	11
Linux	RHEL	8
Linux	RHEL	9
Linux	CentOS	8
Linux	Fedora	38
Linux	Fedora	39
Linux	SUSE	39
Linux	Ubuntu	20.04 LTS
Linux	Ubuntu	22.04 LTS
Linux	Debian	12
Linux	MacOS	12 (Monterey)
Linux	MacOS	13 (Ventura)
Dell	ThinOS

Accreditations

Environmental Management
Certificate number: EMS 648194

Quality Management
Certificate number: FS 545046

Business Continuity Management
Certificate number: BCMS 6073420

Energy Management
Certificate number: EMS 648194

Information Security Management
Certificate number: IS 545047

2017 Data Protection
Certificate number: PIMS 686040

Cloud Security
Certificate number: STAR 6073412

Service Management
Certificate number: ITMS 562540

ISO 27001
Certificate number: IS545047

Environmental Management
Certificate: EMS 648194

Quality Management
Certificate: FS 545046

Cloud
Security
Certificate: STAR 6073412

2017 Data Protection
Certificate number: PIMS 686040

Energy Management
Certificate: EMS 648194

Information Security Management
Certificate: IS 545047

Business Continuity Management
Certificate: BCMS 6073420

Service Management
Certificate: ITMS 562540

ISO 27001
Certificate: IS545047

Rolling 3 month average. Industry average: 17

Our commitment to delivering excellence

The world’s first real-time NPS - part of our longstanding customer service promise.

Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.

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With Exponential‑e’s OS & Application Support, your IT estate gains proactive monitoring, patching, backups, and rapid incident response, backed by UK-based engineers and strict ITIL standards. Let us ensure your infrastructure runs smoothly, securely, and reliably - so you can focus on growth.

Contact Sales: 0845 470 4001

Service & Support: 0800 130 3365

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Contact Sales: 0845 470 4001

Service & Support: 0800 130 3365

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London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

Sales: 0845 470 4001

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Service & Support: 0800 130 3365

^{*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.}

London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

^{*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.}

Operating Systems & Application Support