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General Terms
Service Document for Connectivity Services v3.4
- Main Body
- Schedule A: Smart Wires Service
- Schedule B: Centralised Firewall Service
- Schedule C: Cloud Connect (Exchange) Service
- Schedule D: SSL VPN Service
- Schedule E: Voice Connect Service
- Schedule F: Insight Service
- Schedule G: vShield Firewall Service
- Schedule H: Dedicated Firewall Service
- Schedule I: PSTN Service
- Schedule J: Off-Net Circuits
- Schedule K: Managed LAN and WiFi Service
- Schedule L: HSCN Connect
- Schedule M: Direct Internet Access Service
Service Document for Voice Services v3.54
- Main Body
- Schedule A: SIP Trunking Service
- Schedule B: Hosted PBX Service
- Schedule C: Call Recording Service
- Schedule D: Billing Portal Service
- Schedule E: Audio Conferencing Service
- Schedule F: Call Reporting Service
- Schedule G: Inbound Service
- Schedule H: Contact Centre as a Service (CcaaS)
- Schedule I: Teams Calling-as-a-Service (TcaaS)
- Schedule J: Webex Calling Service
- Schedule K: Multi-Channel Recording Service
- Schedule L: Analytics for MS Teams Service
Service Document for Cloud & IT and Data Centre Services v4.0
- Main Body
- Schedule A: Virtual Data Centre Service
- Schedule B: Server Replication (Zerto) Service
- Schedule C: Online Backup Service
- Schedule D: Colocation Service
- Schedule E: Cloud Storage Service
- Schedule F: Storage as a Service
- Schedule G: Hyper Converged Infrastructure Service
- Schedule H: Storage Gateway Service
- Schedule I: Cloud Management Platform
- Schedule J: Microsoft Azure Services
- Schedule K: Amazon Web Services
- Schedule L: Microsoft Office 365 Services
- Schedule M: Microsoft 365 Services
Service Document for Security Services v1.9
- Main Body
- Schedule A: DDoS Mitigation Service
- Schedule B: Content Filtering and Control Service
- Schedule C: Identity as a Service (IDaaS)
- Schedule D: Secure Managed Firewall Service
- Schedule E: Next Generation Managed Firewall Implementation Service
- Schedule F: Advanced Firewall Monitoring
- Schedule G: Ransomware Protection and Anti-Malware (Sentinel One)
- Schedule H: Next Generation Unified Threat Management Service
- Schedule I: Next Generation Firewall Service
- Schedule J: Cyber Security Operations Centre Service
- Schedule K: Asset Security Monitoring Service
- Schedule L: Vulnerability Scanning Service
Service Document for Cyber Security Consultancy Services v1.0
Service Document for Flex Manage Services v2.1
- Main Body
- Schedule A: OS Managed
- Schedule B: OS and Application Managed
- Schedule C: User OS Managed
- Schedule D: User OS and Application Managed
- Schedule E: HCI Platform Managed
- Schedule F: Virtual Desktop PaaS Managed
- Schedule G: Microsoft365 User Managed
- Schedule H: Individual Service Managed
- Schedule I: Microsoft CSP Managed
- Schedule J: Storage Gateway Managed
Service Document for Flex Support Services v1.0
Service Document for Professional Services v2.1
Commercial Offer Terms
Trial Terms
Miscellaneous
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If you are looking for technical support, please contact our Support team on: 0845 230 6001
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Talk to one of our specialists
Fill out the form and we'll get back to you as soon as possible.
If you are looking for technical support, please contact our Support team on: 0845 230 6001
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