Sales: 0845 470 4001 | Support: 0800 130 3365 | Contact Form | NPS

Cyber Security
 Incident Response Service

Working with you to mitigate against disruption

When you are compromised, we provide a fast and efficient response - to help you understand the depth and impact of any incident that impacts your business functions.

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Meeting your business objectives

Preparation and planning are key to minimising the negative effects that a security incident may cause and reduce the likelihood of a breach occurring.  We can help your business to effectively prepare to deal with a compromise. It is only when the incident occurs, that the true value of preparation is acknowledged.

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Protection target: Users

Users

Protection target: Data

Data

Protection target: Devices

Devices

Protection target: Network

Network

Protection target: Applications

Applications

Protection target: Cloud

Cloud

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Service capabilities

01
We tailor our services to meet the customer’s needs - effective incident response requires specific, measurable, repeatable, and time sensitive execution against a clearly defined plan.
02
We work with the business to mitigate against disruption, brand damage, and data loss whilst reducing the operational impact to critical business functions.
03
Our Partners incident response consultants have longstanding industry experience, technical knowledge and a passion for helping our customers through what is likely to be the most significant event a company will face.

To hunt for an Incident and respond, the following cycles are completed:

01
Preparation - Employees must be trained and prepared to perform effectively and avoid critical mistakes.
02
Identify - Early identification of the nature of the attack can help any forensic investigations and increase situational awareness.
03
Contain - Containing the breach is important to minimise the impact. This can create strategies such as updating and patching systems, reviewing access protocols, reviewing user and administrative access credentials and strengthening passwords.
04
Eradicate - The root cause of the incident is eliminated, with any malware removed and updating and strengthening systems.
05
Recovery and Lesson Learnt - Systems and devices need to be restored to a safe state. At this stage, any analysis needs to be done to conduct a critical review of the incident. With the information gathered at this stage, businesses can enhance their ability to defend future attacks.
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Why Exponential-e?

Support is available around the clock, with our Partners only a phone call away when an incident strikes.

Seamless integration with other security solutions

24 / 7 CSOC services to monitor real-time traffic, ensuring full visibility of all attempted cyberattacks.

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Read our latest cyber security blogs

Cultivating a new breed of cyber security for the new shopping experience
Cultivating a new breed of cyber security for the new shopping experience
Retailers - be they small local shops, online sellers, or top global brands - generate, transfer, and store more data than ever before, ranging from customer data (both online and in-store, ...
Read More
Embracing the pop-up: how to ensure you are ready to meet your ideal customers anywhere
Embracing the pop-up: how to ensure you are ready to meet your ideal customers anywhere
The Retail sector is more diverse, dynamic, and rapidly changing than any other time in its history. This not only encompasses the way customers make their purchases – with online shopping, click-and-...
Read More
Developing a new breed of security to suit the new ways in which we consume content
Developing a new breed of security to suit the new ways in which we consume content
The way in which we consume content has changed forever. Physical media and prescheduled TV and radio have rapidly given way to the convenience, accessibility, and range offered by streaming services....
Read More

Our customers

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Talk to one of our specialists

Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365

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London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

Sales: 0845 470 4001
Service & Support: 0800 130 3365

 

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.

London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.
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