Sales: 0845 470 4001 | Support: 0800 130 3365 | Contact Form | NPS

Cyber Security
Incident Response Service

Working with you to mitigate against disruption

When you are compromised, we provide a fast and efficient response - to help you understand the depth and impact of any incident that impacts your business functions.

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Meeting your business objectives

Preparation and planning are key to minimising the negative effects that a security incident may cause and reduce the likelihood of a breach occurring.  We can help your business to effectively prepare to deal with a compromise. It is only when the incident occurs, that the true value of preparation is acknowledged.

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Protection target: Users


Protection target: Data


Protection target: Devices


Protection target: Network


Protection target: Applications


Protection target: Cloud


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Service capabilities

We tailor our services to meet the customer’s needs - effective incident response requires specific, measurable, repeatable, and time sensitive execution against a clearly defined plan.
We work with the business to mitigate against disruption, brand damage, and data loss whilst reducing the operational impact to critical business functions.
Our Partners incident response consultants have longstanding industry experience, technical knowledge and a passion for helping our customers through what is likely to be the most significant event a company will face.

To hunt for an Incident and respond, the following cycles are completed:

Preparation - Employees must be trained and prepared to perform effectively and avoid critical mistakes.
Identify - Early identification of the nature of the attack can help any forensic investigations and increase situational awareness.
Contain - Containing the breach is important to minimise the impact. This can create strategies such as updating and patching systems, reviewing access protocols, reviewing user and administrative access credentials and strengthening passwords.
Eradicate - The root cause of the incident is eliminated, with any malware removed and updating and strengthening systems.
Recovery and Lesson Learnt - Systems and devices need to be restored to a safe state. At this stage, any analysis needs to be done to conduct a critical review of the incident. With the information gathered at this stage, businesses can enhance their ability to defend future attacks.
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Why Exponential-e?

Support is available around the clock, with our Partners only a phone call away when an incident strikes.

Seamless integration with other security solutions

24 / 7 CSOC services to monitor real-time traffic, ensuring full visibility of all attempted cyberattacks.

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Read our latest cyber security blogs

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Our customers

Talk to one of our specialists

Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365

London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

Sales: 0845 470 4001
Service & Support: 0800 130 3365


*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.