Rolling 3 month average. Industry average: 17
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Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
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Across the hospitality sector, the new breed of interconnected guest experience means that expectations are at an all-time high. New opportunities to deliver truly personalised experiences that help brands establish their place in the public consciou...
The question every leader should ask this week:"If my Cloud provider went down tomorrow, would my business stay online and remain trading?"If the answer isn't a confident "yes," it's time to reconsider your business continuity strategy... Recent outa...
The Challenge The customer embarked on a strategic digital transformation by migrating critical business systems from fragmented on-premises infrastructure to Microsoft Azure. This transition would not only modernise their IT operations across five E...
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