Call Sales: 0845 470 4001Call Support: 0800 130 3365 | Support Portal Login

Unified Communications
and Collaboration

Fully integrated, highly secure solutions to power tomorrow’s
interconnected team collaboration, empowering teams to deliver their best and supporting seamless remote work

Get in touch

Innovations in communication

Innovations in communication

Whatever sector organisations operate in, and whether they are ambitious startups or global leaders, it is communication and collaboration that drives tomorrow’s innovations. But with colleagues, partners, and customers increasingly dispersed, and regularly communicating via a growing range of channels, legacy systems are increasingly showing their limitations.

Drawing on more than twenty years’ experience of bringing together people, processes, and technology, Exponential-e designs and delivers Unified Communications as-a-Service (UCaaS) solutions that help bring even the most ambitious projects from concept to completion, protected by leading-edge cyber security ecosystems. The result:

Get in touch
01

A single, unified platform to enable world-class communications and power the new breed of remote working

02

Seamless collaborative working from anywhere, at any time, across every channel allowing staff to deliver their best

03

More efficient processes that reduce costs, drive innovation, and support an exceptional customer experience

Our UCaaS solutions are delivered as fully managed services, with our own experts ensuring there are no barriers preventing your teams from delivering their best - wherever they are located.

Get in touch

An evolving suite of
Unified Communications innovations

hover for further details.

Microsoft Teams - Bring telephony to the cloud.

Microsoft Teams
Microsoft Teams

Bring calling capabilities into your Microsoft Teams collaboration experience, maintain established workflows and interactions with a level of flexibility, control, and visibility that would previously have been inconceivable.

Find out more

hover for further details.

Cisco Webeo - A comprehensive range of fully integrated collaboration tools.

Cisco Webex
Cisco Webex

A comprehensive range of fully integrated collaboration tools and remote work solutions tools, delivered as through a single, highly intuitive platform and managed by Exponential-e’s experts.


Find out more

hover for further details.

Collaboration Spaces powering the new era of hybrid working.

Collaboration Spaces
Collaboration Spaces

Powering the new era of hybrid working through fully integrated spaces and productivity tools that support an effortless flow of ideas and resources, wherever users or teams are located.


Find out more

hover for further details.

Voice

Voice Services
Voice Services

SIP trunking, powered by our own voice infrastructure and self-owned, enterprise-class network, seamlessly integrated with legacy PBX systems and cutting-edge telephony systems.


Find out more

hover for further details.

Analytics 

Analytics 
Analytics 

Easy-to-use suite of monitoring
and analytics tools providing business insights into user adoption trends, call quality, employee productivity, call costs, and much more.

hover for further details.

Workforce

Workforce Optimisation
Workforce Optimisation

Compliant Call recording, with advanced Speech Analytics and Quality Management to take complete control of your regulatory and policy requirements.


Find out more

Get in touch

How Exponential-e will transform
the way you communicate and collaborate

Having worked with more than 3,000 organisations across numerous sectors to accelerate their digital transformation journeys, Exponential-e applies this deep experience and rare expertise to each Unified Communications project we undertake. Our approach is a highly consultative one, where we take the time to understand your unique ways of working and ensure the right Unified Communication solutions are embedded into the infrastructure and processes you depend upon, managing the entire process from design to delivery and beyond.

Get in touch

Our Tech Partners

Microsoft Gold Partner
Code -Cloud-based reporting, analytics, management and recording tools for Microsoft Teams and M365
Akixi Real-time business insights and call centre reporting.
Webex Cisco - Webex by Cisco is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. Web conferencing, cloud calling
Kakapo Systems - Unity Contact Center Client
Audiocodes - AudioCodes is a leading vendor of advanced voice networking and media processing solutions for the digital workplace
Callcabinet - Offering screen and video capture as well as voice recording, CallCabinet leads the industry in keeping work on popular UC platforms
Yealink - global-leading provider of Unified Communication & Collaboration Solutions specialized in video conferencing, voice communications, and collaboration, dedicated to helping every person and organization embrace the power of
Pexip - Reliable & High-Performing Video Experience For Both You And Your Guests

This brochure offers an in-depth exploration of Exponential-e’s entire UC and CC ecosystems, all of which we deliver in bespoke combinations to optimise your internal and external communication strategies.

Our commitment to delivering excellence

Rolling 3 month average. Industry average: 17

Our commitment to delivering excellence

The world’s first real-time NPS - part of our longstanding customer service promise.

Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly close the loop on any feedback that is less than excellent.

Fully Accredited

hover for further details.

9 x ISO Accreditations.

9 x ISO Accreditations
9 x ISO Accreditations
ISO9001: Quality Management ISO27001: Information Security ISO22301: Business Continuity
ISO27017: Private Cloud Security ISO20000: IT Service Management ISO14001: Environmental Management
ISO50001: Energy Management BS10012: Data Protection CSA Star Cloud Security
hover for further details.

Secure by design.

Secure by design
Secure by design

Secure by design.

hover for further details.

Socially responsible.

Socially responsible
Socially responsible

95% of profits reinvested, 65% reduction in CO2e in last 5 years, NetZero by 2030, Local employer, Job creation for apprentices, PPN06/21 aligned carbon reduction, Green space and environmental improvement initiatives

Related Content

A steady hand in challenging times

economy proofing the contact centre.

Management information in the Contact Centre

How actionable data drives sales, improves employee satisfaction and enhances customer experience.

CCaaS and CRM

The Devil's in the detail.

FAQs

Unified Communications (UC) integrates multiple enterprise communication tools into a single, streamlined interface, enhancing productivity, efficiency, and flexibility across devices. Key aspects include real-time and non-real-time communication and collaboration, multi-device accessibility, and support for remote work, enabling a more strategic approach to improving organisational communication and scalability.

Unified Communications (UC) tools are integrated platforms that combine voice, video, messaging, and collaboration technologies into a single system, enhancing business communication and productivity. These tools include VoIP, instant messaging, video conferencing, unified messaging, presence information, mobile apps, file sharing, screen sharing, audio conferencing, and integration with business applications, available both on-premises and as Cloud-based services (i.e. UCaaS).

Talk to one of our specialists

Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365

London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

Sales: 0845 470 4001
Support Portal Login
Service & Support: 0800 130 3365

 

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.