The Workplace Depot

Overview:

The Workplace Depot is an office equipment supplier with locations across the UK.

Solution:

Low latency, secure 100Mb fibre optic Internet line.

The Workplace Depot is an office equipment supplier with locations across the UK. Stocking a variety of products across multiple product ranges, the company has always primarily been catalogue based. However in recent years they have focused on improving their online presence and have worked to develop their e-commerce platform.

Challenges

The Workplace Depot, which supplies office equipment has been incredibly busy building an industry leading e-commerce platform to improve its online presence. With an ongoing effort to adopt new features and enhance both the accessibility and usability of the e-commerce website, they simply could not afford to be without a high speed broadband connection. It was imperative for the implementation of a live chat service that Workplace Depot had a connection they could rely on. They needed a supplier that they could depend on to provide a quick and easy transition so as not to impede day to day operations. They also required a supplier that would be able to provide round the clock support to quickly resolve any technical problems that may develop.

Solution

Exponential-e delivered a service to The Workplace Depot that met all their needs and expectations. The primary service requirement was a fast Internet service, and we provided The Workplace Depot with our low latency, secure 100Mb fibre optic Internet line. We also worked with the company to ensure that the project was managed from beginning to end, with 24 / 7 support available at every step of the installation and post implementation.

Features

02
Project management throughout the entirety of installation.
03
24 / 7 support before, during and after installation.

Benefits

With the implementation of this new service, The Workplace Depot is now able to provide a better service to their customers as the 100GigE Connection enables faster response times. The reliability of the service also ensures that their Workplace Depot can provide greater customer service levels, even at peak times when there is high volume user participation for their live chat feature. In-house staff can now upload products to their e-commerce platform at a much faster rate and communication and productivity between staff has been improved due to their high performance hosted platform.

Get in touch

We're here to help, whatever your query may be.
Just get in touch using our contact form below, or alternatively if you want to speak to somebody right now call us on 0845 470 4001.

 

Please enter your first name.
Please enter your last name.
Please enter your email address.
Please enter your telephone number.
Please enter your company name.
Please enter your message.
Invalid Input

London Head Office - 100 Leman Street, London, E1 8EU - Tel: 020 7096 4100    |    Manchester Office - 3 Hardman Street, Manchester, M3 3HF - Tel: 0161 669 4050

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.

Search