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Join the Exclusive CX Trailblazer Roundtable

Discover what it takes to become a CX Trailblazer at our exclusive roundtable, hosted in partnership with Five9.

Connect with industry leaders and gain real-world insights from organisations that have transformed their customer experience strategies.

Enjoy thought-provoking discussions with expert speakers and explore cutting-edge contact centre solutions at The Ivy Asia, a recognised leader in AI-driven CX innovation. Don't miss this opportunity to elevate your customer engagement!

Date:
Thursday 1st May 2025

Venue:
The Ivy Asia, Spinningfields, Manchester

Time:
12:00 PM - 2:30 PM

Five9

Register here

Event Hosts

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Adam East

UC and CX Sales Specialist

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William Irvine

Channel Director - Five9

Guest Speakers

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The Agenda

11:30 - 12:00 Guests arrive, event host to greet and seat

12:00 Drinks and snacks

12:15 Event kick off - welcome and opening remarks

12:25 Guest speaker - The Ivy journey to CX trailblazer award
William Irvine - Channel Director at Five9

12:40 Starter

13:00 Roundtable conversation

13:15 Main

13:35 BDO journey to Service Desk Institute award nomination

13:50 Dessert

14:10 Roundtable conversation

14:30 After dinner remarks

14:40 Networking and further discussion

London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

Sales: 0845 470 4001
Support Portal Login
Service & Support: 0800 130 3365

 

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.