Join the Exclusive CX Trailblazer Roundtable
Discover what it takes to become a CX Trailblazer at our exclusive roundtable, hosted in partnership with Five9.
Connect with industry leaders and gain real-world insights from organisations that have transformed their customer experience strategies.
Enjoy thought-provoking discussions with expert speakers and explore cutting-edge contact centre solutions at The Ivy Asia, a recognised leader in AI-driven CX innovation. Don't miss this opportunity to elevate your customer engagement!
Date:
Thursday 1st May 2025
Venue:
The Ivy Asia, Spinningfields, Manchester
Time:
12:00 PM - 2:30 PM
Register here
Event Hosts

Adam East
UC and CX Sales Specialist

William Irvine
Channel Director - Five9
Guest Speakers


The Agenda
11:30 - 12:00 Guests arrive, event host to greet and seat
12:00 Drinks and snacks
12:15 Event kick off - welcome and opening remarks
12:25 Guest speaker - The Ivy journey to CX trailblazer award
William Irvine - Channel Director at Five9
12:40 Starter
13:00 Roundtable conversation
13:15 Main
13:35 BDO journey to Service Desk Institute award nomination
13:50 Dessert
14:10 Roundtable conversation
14:30 After dinner remarks
14:40 Networking and further discussion
London Head Office
Manchester Office
*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.