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BlogThe role of technology for the housing sector in a digital world
To succeed in a digital world, housing associations need to rapidly transform by adopting modern technologies, redesign operational processes and increase collaboration. By investing in a digital future, housing associations can streamline costs, improve operational efficiency and concentrate on creating an improved tenant experience.
Security
- Inherently secure VPLS network - foundation built with security in mind.
- Risk mitigation - Cloud solutions delivered on the clean side of your firewall.
- Security operation centre (SOC) specialising in services from managed firewalls to secure end-point device management.
Digital Initiatives
- Cloud solutions to manage increased compute power needs.
- Public, private and hybrid cloud services - managed / non-managed.
- Access to mission-critical applications on any device, anytime and anywhere.
- Business continuity & Disaster Recovery - supported by 24 / 7 x 365 desk support.
Collaboration & Communication
- A robust voice and communications solution for large volumes of call traffic with smart call routing for priority cases.
- Reporting, monitoring and recording of communication between tenants, contractors and operations.
- Remote and flexible workforce collaboration with advanced Voice solutions.
Exponential-e works
with housing associations to:
01
Increase availability and accessibility of services.
02
Process payments faster and securely.
03
Better manage tenant records and safeguard for compliance.
04
Increase transparency with IT infrastructure visibility and control.
05
Improve communications between contractors, operational staff and tenants.
06
Create a future-proofed infrastructure network that is agile, robust and scalable.
07
Meet regulatory and compliance demands.
Helping housing associations drive digital initiatives that transform the tenant experience, underpinned by robust data security.
Find out more in our Housing Associations Brochure.
Meeting housing associations objectives
Using technology to improve housing services in the age of austerity - IT teams in housing associations are tasked with driving digital initiatives in an age of austerity.
This white paper examines how IT teams can use technology to streamline costs, increase stakeholder engagement and create an improved tenant experience.
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