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BlogHousing Associations
Technology at the heart of tenant experience
Helping housing associations drive digital initiatives and collaboration with tenants and service providers - underpinned by robust security of data and services.
The role of technology for the housing sector in a digital world
To succeed in a digital world, housing associations need to rapidly transform by adopting modern technologies, redesign operational processes and increase collaboration. By investing in a digital future, housing associations can streamline costs, improve operational efficiency and concentrate on creating an improved tenant experience.
Security
- Inherently secure VPLS network - foundation built with security in mind.
- Risk mitigation - Cloud solutions delivered on the clean side of your firewall.
- Security operation centre (SOC) specialising in services from managed firewalls to secure end-point device management.
Digital Initiatives
- Cloud solutions to manage increased compute power needs.
- Public, private and hybrid cloud services - managed / non-managed.
- Access to mission-critical applications on any device, anytime and anywhere.
- Business continuity & Disaster Recovery - supported by 24 / 7 x 365 desk support.
Collaboration & Communication
- A robust voice and communications solution for large volumes of call traffic with smart call routing for priority cases.
- Reporting, monitoring and recording of communication between tenants, contractors and operations.
- Remote and flexible workforce collaboration with advanced Voice solutions.
Exponential-e works
with housing associations to:
Meeting housing associations objectives
Using technology to improve housing services in the age of austerity - IT teams in housing associations are tasked with driving digital initiatives in an age of austerity.
This white paper examines how IT teams can use technology to streamline costs, increase stakeholder engagement and create an improved tenant experience.
Talk to one of our specialists
Fill out the form and we'll get back to you as soon as possible.
If you are looking for technical support, please contact our Support team on: 0845 230 6001
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Talk to one of our specialists
Fill out the form and we'll get back to you as soon as possible.
If you are looking for technical support, please contact our Support team on: 0845 230 6001
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