Cary Duffy

The Future of CX in Retail - Expert Opinion: An Interview with Manuela Pifani

Manuela is the founder of the CX consultancy CXellence and has been working with prominent organisations across private and public sectors to help them improve their customer experience focus and capabilities (www.cxellence.com).She is a multi-a...
Exponential-e

Making sense of the Cloud-buzz: what quick wins are available to establish Business and Security value?

On Thursday 25th April, Exponential-e held a Financial Services and Insurance roundtable event at 'M Restaurant' in Victoria, London. The event brought together leading figures from these two sectors to share their experience of Cloud adoption and th...
Exponential-e

What kicked off at the Exponential-e Channel Charity Cup

A few weeks ahead of the Champion's League mania, we hosted our annual Channel Cup event, which saw nine teams competing in a 5-a-side football tournament at Crystal Palace's Selhurst Park homeground, all vying to be crowned the winner. Would early f...
With technological innovation heightening client expectations, one of the biggest challenges architects have is to convincingly show their clients how a finished structure will look. As such, Virtual Reality, Augmented Reality, and Mixed Reality (VR ...
What a time to work in the Legal sector! There's so many new technologies to think about; perhaps too many. There's cloud, there's automation, there's AI/Machine Learning, there's agile working, there's digital transformation… any more buzzwords you care to think of?
The foundation of Telematics is the technology that collects, stores and sends information between end users and vehicles through telecommunication devices.
As the Financial Services (FS) industry continues to adopt and leverage digital technologies to innovate and deliver customer-centric outcomes, there is also a major focus on inward change, on improving employee experience through streamlining, simplifying and consolidating platforms, infrastructure and processes. Of course, Digital Transformation comes with an abundance of risks. Some of these are already widely recognised and covered by the mainstream media, some are newly emerging, and others are as yet unknown.
I spoke to a globally recognised thought leader on the role of technology and innovation in the Construction industry. Aarni Heiskanen shares his thoughts and vision with me, which are no doubt helping to shape the construction landscape today and more importantly, the future.
While the improvement of IT management remains a goal for all enterprise IT teams, the true aim for IT departments today should be to simplify IT in order to drive business agility. Unfortunately, simplifying IT isn’t so simple.
In the face of globalisation, digitisation, and the entirely new business models that have followed the emergence of new and innovative services, the need for rapid change is being defined and set by customers and their expectations.
The relationship between cloud technology and the Legal sector has been something of a slow burner. Understandably, legal firms have previously been reluctant to adopt cloud technology due to the sensitive data they hold. Through the Cloud, data is able to flow freely to and from recognised enterprise endpoints, but also from mobile devices belonging to employees.
In the final instalment of this story of innovation and Cloud computing, it’s time to explore how a successful transformation strategy yields the best of both worlds -- that is to say, harnessing both Public Cloud and Private Cloud to create a fruitful Hybrid.
As IT teams look to assume the innovative role now expected of them, major challenges are being thrown up by changes in the business landscape. Following last week’s lessons from Darwin and Xerox on limitless innovation, it’s time for an education on enabling such innovation in all areas of business.