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National Customer Service Week: Changing consumer expectations

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For National Customer Service Week 2021, Suzette Meadows, Lead Consultant for Contact Centre/Unified Communications at Exponential-e, joins a panel of experts at Open Access Government to discuss how customer service is evolving, and the role technology has to play in delivering first-class customer journeys, every time. Read the article

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London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

3 Hardman Street, Manchester, M3 3HF

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.
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