We offer a 24/7 customer support line and when you call our support team, you will always get through to a real person, not an automated message. What’s more, this person will be a qualified engineer who will be able to deal with your query there and then. 

The person you speak to will be your dedicated engineer who will deal with your query from beginning to end. Our aim is to make your support experience as efficient as possible. To this end, when a fault is reported we do our utmost to see it is fixed as soon as possible.