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Efficiency, customer service and change
The Housing Association sector continues to change and evolve in response to key government initiatives centred on the Government's efficiency agenda. There has never been a greater need to provide solutions that can respond to this change.
We are committed to working with Housing Associations, Arms Length Management Organisations (ALMOs) and Registered Social Landlords (RSLs), helping them increase productivity, cost savings and operational efficiencies in their organisations.
Streamline IT investments
Our VPLS Layer 2 network is a building block to other services, helping you streamline your IT systems to provide a highly efficient and more responsive IT infrastructure. By converging multiple services across one connection, you can host applications like such as CallManager, Contact Centre and Desktop Virtualisation from just one easy-to-manage agnostic platform. This converged approach enables Housing Associations to support multiple databases, Housing CRM, social benefits, council systems and contractors across a multi-site Wide Area Network.
Your route to simpler IT deployment
Housing Associations are required to deploy new applications cost-effectively with limited resources and stretched budgets. Infrastructure needs to be deployed quickly to host a new application or website. Exponential-e’s Virtual Data Centre platform provides businesses with a flexible, quick-to-deploy and rapidly scalable virtual computing environment providing faster, simpler and more efficient IT services.
Regulatory compliance
High ratings in social housing assessments are crucial. With our network we can also provide you with your own web portal for real-time control and visibility of your applications. Employee access to the Internet can be controlled and you can provide consistent service to all sites, helping you reach high ratings for viability, governance and management performance.
We work with leading Housing organisations including St Mungo’s Community, A2Dominon Housing Group, Thames Valley Housing and Viridian Housing.
Don' just take out word for it
“By changing network supplier, even though we had to break out of the existing contract early and pay a penalty fee, it still worked out more cost-effective to implement the new network with Exponential-e. In addition, we can now run multiple services across our network, which allows shared services between departments - making our assets go even further.”
Our solutions enable you to:
- Deliver a first-class customer service for tenants with a centralised call centre
- Achieve greater efficiencies and performance from your IT systems with converged services
- Improve stakeholder communication with Voice and remote working services
- Guarantee regulatory compliance, performance and availability over the network
- Rapidly deploy infrastructure to host new applications as and when needed
- Easily accommodate for changes in network bandwidth demand.