CPE voice switching & service management
The premise-based solution
Exponential-e recognises that clients often prefer the security of having on-premise IP PABXs to provide local voice services.
We are ideally placed to provide a truly bespoke, fully integrated solution and can provide a variety of premise-based PABXs and user appliances from market-leading manufacturers. Where required, these can be augmented with value-add applications either locally or from the Exponential-e cloud, thus providing a truly holistic solution – irrespective of delivery model.
Our on-site, voice switching portfolio is underpinned by our consultative approach to deployment, robust support framework, market leading SLAs and our flexible commercial offering. Due to our consolidated approach, we feel that our on-premise voice proposition makes our voice proposition very compelling.
Service Management
We understand the challenges a multi-vendor voice solution can offer which is often further complicated when multiple technologies are involved.
Our clients regularly want to adopt new voice technologies but at their own pace and often incorporating their existing PABX estate. We address this by offering a comprehensive suite of support services designed to administer, maintain and manage the client’s existing PABX estate. We use best of breed partners to augment our service offering, allowing our clients to reap the benefit of quality, multi-skilled services under a single domain.
We offer a single point of ownership and accountability irrespective of the technology, delivery model or support framework; for this reason we are confident that our voice proposition is one of the most compelling in the market today.
Features & benefits
- Provides the comfort of having your voice services provided locally.
- Can be used as the gateway to value-add services from the cloud.
- Allows you to adopt the convergence approach in a manner with which you are comfortable.
- Allows end-to-end support and accountability from a single organisation covering connectivity, on-site appliance support, IP trunking and Cloud voice applications.
