Hosted Voice is our network-based VoIP offering where you receive IP Centrex services together with a variety of complementary value-add applications. Our hosted platforms are completely resilient, redundant and secure ensuring the delivery of a flexible yet robust service. Value-add applications include: Voicemail, one number mobility, call conferencing, call recording, call centre/ACD and Interactive Voice Response (IVR).
Our service offers customers a low capital, low risk opportunity to embrace a high quality Next Generation voice service. Our hosted voice service will allow customers both inbound and outbound voice telephony calls as well as advanced feature sets normally found only on site-located PBX equipment requiring expensive capital outlay. With lower cost of ownership, a flexible, dynamic service and a secure and robust delivery mechanism, the Exponential-e hosted voice service presents a real alternative to the traditional CPE approach and provides the end-user with a transition path from legacy TDM telephony to new cloud-based voice services.
Features & benefits
- Reduced cost of comms through lower line rental, free DDI rental and cheaper call costs.
- Toll-quality solution supported by strict performance guarantees.
- Secure convergence of voice and data over a single robust connection reducing infrastructure costs.
- Failover for each individual DDI, an excellent feature for business continuity.
- The most granular management reporting available - you can report on line activity, user activity and network performance, This means you can intelligently manage your resource and more effectively manage your network capacity and usage.
- Customers do not need to build, run or maintain telephony networks.
- Rapid speed of change for moves, adds and changes or system upgrades.
- No need to invest in new technologies or upgrade services as we will bring new features and services to market on a regular basis.
- Customers can offer reduced rates against TDM for calls made to PSTN, mobile and International destinations (Off-net calling).
- Future-proofs your telephony investments by allowing new channels to be added, and value-add IP applications to be delivered, without the need for new infrastructure.
