Quality of Service

The NGN delivers the benefits of end-to-end Quality of Service (QoS), a feature which is so important we offer SLA guarantees for the performance.

The use of Ethernet Demarcation Devices at the customer premise gives us the ability to measure very precisely end-to-end service levels in terms of latency, packet loss and jitter, while our ‘service aware’ capability enables higher priority traffic to automatically take precedence over non-critical traffic.  This feature removes the need for the customer to ‘tag’ traffic as the NGN can identify different traffic flows and automatically prioritise data according to the customer’s definition of those priorities.