Service Gains
A solution from Exponential-e means your customer really is King. At Exponential-e we understand the importance of customer service. This is why we make a natural partner for the leisure and hospitality sector.
We have used our experience in providing corporate networking solutions for tour operators, travel agents, hotels and ticket agencies to build a thorough understanding of this sector. Experience we use to really meet this sector's exacting needs.
We don’t expect your guests to get excited about our technology. We expect it to go unnoticed. Quietly working behind the scenes to help you provide your guests with the service they expect to see from your brand.
Powerful networking solutions from Exponential-e provide the robust environment needed to make your customer King.
“Exponential-e has provided us with an incredibly fast, industrial-strength Internet service backed off with strong service-level agreements. I’d recommend the service and the pricing to any organisation after reliable, business-class Internet”.
The Intercontinental Hotel Group
Features & benefits
- Support specific applications like room availability and booking portals; point-of-sale payment systems, customer relationship management tools and hotel management systems
- Provide a common platform from which services can be hosted centrally
- Scale services to new hotels and outlets as they open
- Accommodate new client services as they are introduced
- Prevent unauthorised access to information and systems
- Deploy both guest and corporate services securely from the same platform
- Flex to cost-effectively cater for peaks and troughs in demand
- Protect important customer information securely with ready availability to the business as required
